Users Voice for Felina

83% users rated Terrible
17% users rated Poor
0% users rated Average
0% users rated Very Good
0% users rated Excellent
Pie Chart Review Representation for Felina
Felina Overall rating
Customer Support
Pricing
Returns/Refunds
User Interface
Quality

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Review article published on: 11 Mar 2019

Last updated by on 08 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Aug 2022 1.5 2.2 1 3.7 4.8 2.8
Sep 2022 5 2.3 1 2.4 3.9 1.8
Oct 2022 1 3.6 1 2.6 4.7 2.8
Mar 2023 1 5 1 4 3.8 2
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Detailed Felina Review by

Introduction

Felina.com is an online lingerie store that specializes in providing high-quality and comfortable lingerie for women. The website is user-friendly and easy to navigate, with a huge selection of lingerie, including bras, panties, shapewear, and hosiery.

Pros and Cons

Pros:
  • Wide variety of lingerie styles and sizes.
  • Quality materials and construction.
  • Easy to navigate website.
  • Frequent sales promotions.
  • Rewards program for loyal customers.
Cons:
  • Higher prices compared to some other lingerie stores.
  • Limited international shipping.

User Experience

The website's layout is intuitive and easy to navigate. Sizes are clearly labeled and searchable, and the product descriptions and photos are detailed and accurate. Check-out is smooth and quick, with multiple payment options available. Overall, the user experience is positive and hassle-free.

Pricing and Value for Money

Felina.com's prices are generally higher than some other online lingerie stores, however, the quality of products is excellent. The value for money is clear as the products are typically made of high-end materials that are durable and comfortable.

Alternatives

Competing online lingerie stores include Adore Me and Bare Necessities, which offer similar merchandise and pricing.

Customer Service

Felina.com offers multiple customer service options, including a detailed FAQ section, online chat support, and email support. The company also offers lifetime warranty for certain products.

Product Quality and Selection

Felina.com has an extensive selection of lingerie that caters to different styles and sizes. The products offered are of high quality and designed with comfort and support in mind.

Website Usability

The website's layout is intuitive and easy to navigate. Sizes are clearly labeled and searchable, and the product descriptions and photos are detailed and accurate.

Returns and Exchanges

Felina.com accepts returns and exchanges within 30 days of purchase, as long as the products are in their original condition and packaging.

Promotions and Discounts

Felina.com frequently offers sales promotions on their website, including discounts on select products and free shipping. They also have a rewards program that offers perks and discounts for loyal customers.

Reputation

Felina.com has a positive reputation among consumers for offering quality lingerie and excellent customer service.

Payment Options

Felina.com accepts multiple payment options, including major credit cards and Paypal.

Loyalty Programs

Felina.com's rewards program offers perks and discounts for loyal customers, such as free shipping and early access to sales.

Customer Reviews

Felina.com has primarily positive customer reviews, with customers praising the quality of products and customer service.

Community Involvement

Felina.com does not have any notable community involvement initiatives.

Shipping and Costs

Felina.com offers standard and expedited shipping within the United States, and international shipping is available to select countries. Shipping costs vary depending on location and order size.

Felina Recent User Reviews

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Reviewer Name: Customer

Review Submission Date: 2022-10-02

Review Title: Nigtmare...sleazy company
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Review Description: Nigtmare...sleazy company. The bra measured 23 inches when it arrived then I found out no refund. Disgusting. I would run from this company. Gross...

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Reviewer Name: Rose Roberts

Review Submission Date: 2022-09-13

Review Title: I placed an order 11 days ago and still…
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Review Description: I placed an order 11 days ago and still have not received it. I contacted their customer service and no one has responded to me.

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Reviewer Name: LJ

Review Submission Date: 2022-06-01

Review Title: Ordered socks which were returned for…
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Review Description: Ordered socks which were returned for "improper address" (never received the package and return receipt to the company was confirmed), have reached out 4 times for a refund. Nothing...no response to emails, no phone calls, no refund...for a month. First and last time I've ordered from this company. WATCH OUT. Not so sure this is a legit company.

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Reviewer Name: Christie Derr

Review Submission Date: 2021-01-15

Review Title: the marvelous side smoothing T-shirt bra
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Review Description: I got two of the marvelous side smoothing t-shirt bra. They suck . The Material on the side has no support it’s just pretty much extra material. No Strength behind it to keep your side smooth under your arm which is what it supposed to do so the extra material just rolls down and makes the Bra uncomfortable .

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