Rate Now Fentonand
X
Rate Fentonand
Pie-Chart Analysis
0% users rated Poor
0% users rated Average
0% users rated Very Good
100% users rated Excellent
O
Owen JP
From Confusion to Confidence: A Journey with Fenton & Co.
When I stumbled upon Fenton & Co., I was lost in a sea of options, unsure of how to choose the perfect ring that would symbolize a lifetime of love and commitment. However, Claudia from the concierge team proved to be my guiding light in this overwhelming process. Her unparalleled service not only simplified the selection of the ring and its features but also made the entire experience seamless and enjoyable. With her expertise and patience, I felt empowered to make informed decisions, leading to a ring that surpassed all my expectations in terms of quality and design. Each glance at the ring on my finger fills me with joy, knowing that it encapsulates the love and dedication I hold dear. Fenton & Co. has not only provided me with a stunning piece of jewelry but also a memorable journey of creating something truly special. Grateful for the exceptional service and exquisite craftsmanship, I eagerly anticipate my next purchase from Fenton & Co., confident in the knowledge that I am not just buying jewelry but an unforgettable experience. D
Dean Sansome
Exquisite Gems and Exceptional Care
My experience with fentonand.co was nothing short of delightful. The stunning jewellery I purchased was even more breathtaking in person. What truly set this company apart was the exceptional customer service I received. Macarena from the Concierge team went above and beyond to ensure my special ring arrived promptly, showing great care and attention to detail. I cannot recommend fentonand.co enough for their exquisite pieces and outstanding customer care. Thank you for making my purchase a truly memorable and pleasurable experience! J
James
Sparkling Memories Created by Exceptional Craftsmanship
Reflecting on my unforgettable journey with Fenton & Co., words fall short in capturing the sheer brilliance of their service. The moment I stepped into their store, I was greeted with warmth and passion, making the stressful process of choosing an engagement ring feel like a dream. The team's knowledge and attention to detail surpassed all expectations, guiding me seamlessly from selection to delivery. Unwrapping the delicate packaging, I was mesmerized by the beauty of the ring. Its intricate design and quality exceeded my wildest dreams, evoking emotions I never knew a piece of jewelry could awaken. So enchanted by their craftsmanship, my partner and I didn't hesitate to entrust them with crafting our wedding bands. The seamless transition from engagement to wedding jewelry speaks volumes about the trust and loyalty they inspire. Every glance at my ring sparks memories of that special day when Fenton & Co. not only provided us with exquisite pieces but also became an integral part of our love story. For anyone seeking unforgettable experiences and timeless elegance, Fenton & Co. is not just a jeweler; they are memory weavers. M
Michael Hanby II
Unparalleled Service and Exquisite Jewelry Selection at Fenton & Co.
As a delighted customer of Fenton & Co., I'm thrilled to share my exceptional experience with their team. I recently purchased a stunning emerald bracelet from the United States, and from the moment I initiated the order, Fenton & Co. made the entire process remarkably seamless. What truly sets them apart is their unparalleled customer service. The Fenton team went above and beyond to handle all the issues with customs, ensuring that my purchase arrived on time without any hiccups. Their attention to detail and proactive approach truly made a difference, giving me peace of mind throughout the entire process. Now, let's talk about the bracelet – it's absolutely breathtaking. The quality and craftsmanship exceeded my expectations, and I couldn't be happier with my purchase. Fenton & Co. offers an exquisite selection of jewelry that caters to diverse tastes, and I was thoroughly impressed by the range of options available. I can't emphasize enough how Fenton & Co. has won me over as a loyal customer. If you're looking for a jewelry company that not only delivers exceptional products but also prioritizes customer satisfaction, I wholeheartedly recommend Fenton & Co. Thank you for the outstanding service and exquisite jewelry, Fenton & Co.! M
Megan
Unforgettable Experience: Personalized Service and Stunning Jewelry
As I celebrated my 30th birthday at Port Lympne in Kent, a magical moment unfolded when my partner proposed with a dazzling pink sapphire ring from Fenton. The beauty of the ring was beyond words, yet its size required adjustment. Enter Claudia from Fenton, whose exceptional customer service shone through. With tact and expertise, she guided us through the process of resizing the ring, ensuring a perfect fit. The ring, now returned, fits like a dream, and I couldn't be happier. Thank you, Fenton, for turning a small snag into a memorable experience. I eagerly anticipate our return to pick out a matching wedding band, knowing that I am in expert hands. Truly, a jeweler that cares for its customers and crafts perfection in every piece. A
Atlanta
A Gem of a Find: Fenton & Co.
Embarking on the journey of finding the perfect ring led me to Fenton & Co., and what a delightful discovery it was! Beyond their stunning designs, what truly sets Fenton apart is their exceptional team. Every interaction with them exudes warmth, expertise, and a genuine passion for their craft. Whether I sought guidance on ring sizes, collaborated on a design, or inquired about aftercare, Fenton's team went above and beyond to ensure I felt supported and informed every step of the way. What sets Fenton & Co. apart is not just their exceptional service, but their commitment to ethical practices. As someone who values sustainability and ethical sourcing, Fenton's dedication to these principles resonated deeply with me. Knowing that my purchase aligns with my values only enhances the beauty of the exquisite piece I now proudly wear. Working in London, I had the privilege of visiting Fenton's office in person, where their hospitality shone brightly. The personal touch and attention to detail they provide truly make them stand out in a sea of jewellers. Fenton & Co. isn't just a jeweller; they're a trustworthy companion on your journey to finding the perfect piece that not only sparkles on the outside but also reflects your values and beliefs on the inside. Thank you, Fenton & Co., for not only creating a beautiful ring but also for creating an unforgettable and meaningful experience. R
Richard Turrall
Redefining Luxury: My Enchanting Journey with Fenton & Co
Embarking on a quest for the perfect bespoke ring, I stumbled upon Fenton & Co with cautious optimism. Little did I know that this encounter would blossom into an unparalleled experience of craftsmanship, dedication, and unwavering customer service. Every interaction with Fenton & Co felt like a symphony of collaboration, a harmonious blend of my vision and their expertise. From the initial consultation to the meticulous design process, every step was a testament to their commitment to excellence. The team at Fenton & Co, led by the remarkable Susannah, spared no effort in ensuring that my dream ring materialized flawlessly. I was involved in every decision, every detail, and every nuance, making the journey not just about a piece of jewelry but a personal odyssey of self-expression and artistry. When the day finally arrived to unite with my bespoke ring, the moment was nothing short of magical. As I beheld the masterpiece that now adorned my finger, I was overwhelmed with awe and gratitude. The intricacy, the elegance, the sheer beauty of the ring left me speechless - a true testament to the talent and dedication of the artisans at Fenton & Co. However, beyond the allure of the ring, it was the unwavering support and dedication of the team that truly set Fenton & Co apart. The personalized approach, the genuine care, and the relentless pursuit of perfection made this not just a shopping experience, but a cherished memory to be treasured for a lifetime. In a world where true craftsmanship and heartfelt service are rare gems, Fenton & Co shines brightly as a beacon of excellence. My journey with Fenton & Co has not just culminated in a stunning ring, but in a profound appreciation for the art of bespoke jewelry and the essence of true luxury. Thank you, Fenton & Co, for redefining my expectations and crafting a masterpiece that will forever hold a special place in my heart. L
LJ
A True Gem: Fenton & Co. Shines Bright with Bespoke Creations
From the moment I began my journey with Fenton & Co., I knew I was in for something special. Susannah and Sophie's attentive approach to creating my bespoke ring was beyond exceptional. They seamlessly blended communication, design, and craftsmanship to deliver a piece that surpassed my wildest expectations. The dedication and passion displayed by the team were truly remarkable. Through emails, calls, and even facetime sessions, they ensured that every detail of my dream ring was brought to life. Their commitment to keeping me in the loop at every stage of the process filled me with confidence and excitement. Not only did Fenton & Co. excel in the design aspect, but they also went above and beyond to ensure timely delivery. To my delight, my ring arrived just in time for my holiday, adding an extra sprinkle of joy to the entire experience. I wholeheartedly recommend Fenton & Co. to anyone in search of a truly unique and personalized piece of jewelry. Thank you, Fenton & Co., for making my dream ring a reality and for shining so brightly in the world of bespoke creations! P
Paul L
Exquisite Craftsmanship and Outstanding Service!
I cannot express enough how delighted I am with my experience at fentonand.co. Right from the initial consultation, the team at Fenton displayed superb professionalism and attention to detail. Every step of the way, their communication was prompt and thorough, providing a seamless journey from purchase to delivery and beyond. The craftsmanship of the piece I received was simply exquisite, exceeding all my expectations. Not only was it delivered within the promised timeframe, but the aftercare service further demonstrated their commitment to customer satisfaction. I wholeheartedly recommend Fenton to anyone seeking exceptional quality and service. Thank you for turning my vision into a beautiful reality! P
Paul L
Unparalleled Elegance: A Testimonial for Fenton & Co
Fenton & Co exceeded all my expectations with their exceptional service and stunning craftsmanship. From the moment I reached out for an initial consultation, their team demonstrated unwavering professionalism and expertise. Their consistent and transparent communication, from purchase to delivery and even aftercare, truly set them apart. The exquisite piece I received not only arrived within the promised timeframe but also surpassed all my desires. I wholeheartedly recommend Fenton & Co for their unparalleled elegance and impeccable service. M
M De
Fantastic experience from start to…
Fenton & Co. has truly exceeded my expectations. From the moment I reached out to them, I was met with exceptional service by Linus. His communication was prompt and informative, putting me at ease throughout the entire process. I had the pleasure of purchasing a stunning trilogy-style engagement ring, and the craftsmanship is truly remarkable. The attention to detail and quality of the ring surpassed anything I could have imagined. Without a doubt, Fenton & Co. has earned my trust and loyalty, and I can't wait to return for future pieces. Thank you for making this such a memorable and enjoyable experience. C
Carla
My ring is beautiful
⭐⭐⭐⭐⭐ I can't help but marvel at the sheer beauty of the ring I purchased from Fenton & Co. It's not just a piece of jewelry; it's a work of art that I now proudly wear every day. From the moment I set my eyes on it, I knew it was the one. The entire process, from browsing their collection to making the purchase, was unbelievably seamless. I am utterly thrilled with the level of craftsmanship and attention to detail that went into creating this stunning piece. It's evident that Fenton & Co. invests a great deal of care and passion into their work, and it truly shows in the final product. I can't express my gratitude enough to the team at Fenton & Co. for making this such a delightful experience. The beauty of my ring is exceeded only by the joy it brings me. Thank you from the bottom of my heart! E
Elle Magee
Outstanding service from Sijj and the…
As a long-time customer of fentonand.co, I can confidently say that their exceptional service has truly enhanced my experience as a customer. From the moment I booked a free face-to-face appointment and tried on wedding bands with Sijj and the team, I knew I was in for a memorable experience. The personalized attention and expert guidance provided during the appointment made the process of selecting the perfect wedding bands an absolute joy. After trying on different options in person, I was able to make an informed decision and confidently order our wedding bands online. The seamless transition from in-person to online service showcased the company's commitment to providing a convenient and tailored experience for their customers. The quality of the wedding bands exceeded our expectations, and every time I glance at my hand, I am reminded of the outstanding service and care that went into this important purchase. Thank you, Fenton, for not only offering exceptional products but also for creating a truly memorable and enjoyable experience for your customers. I highly recommend fentonand.co to anyone in search of beautifully crafted jewelry and a personalized, stress-free shopping experience. A
Abbi
10/10 highly recommend!
As a newly engaged couple, we were determined to find the perfect jeweler for our special moments, and Fenton & Co did not disappoint. The sentimental value of my emerald trilogy engagement ring led us back to Fenton & Co for our wedding bands and necklace, and we were thrilled with the outcome. Opting for a bespoke diamond wedding band to complement my cherished emerald ring, I was initially apprehensive. However, the team, notably Sophie and Henna, provided unwavering support and guidance throughout the entire process. Their patience and expertise made all the difference, and I am beyond grateful for their dedication. From the seamless ordering process to the exquisite craftsmanship, Fenton & Co exceeded our expectations. The attention to detail and the genuine care exhibited by the team truly set them apart. Their stunning jewelry has become an integral part of our milestones and celebrations, and we look forward to many more joyous occasions adorned with their beautiful designs. Fenton & Co has earned our trust and loyalty, and we wholeheartedly recommend them to anyone seeking exceptional quality and personalized service. Thank you for being a part of our journey and for creating treasured pieces that will be cherished for a lifetime. A
Abbi
A Love Story in Emerald: Fenton & Co’s Bespoke Brilliance
Nestled in the heart of our journey lies Fenton & Co, a beacon of trust and creativity in the realm of jewellery. From the very moment my husband slipped the emerald trilogy ring onto my finger, I knew our story was forever intertwined with Fenton's exquisite craftsmanship. As the chapters of our love story unfolded, we found ourselves returning to Fenton's embrace for our wedding bands and a mesmerizing emerald necklace. The decision to go bespoke for my wedding band was a leap of faith, a desire to intertwine the brilliance of diamonds with the elegance of my emerald treasure. Amidst doubts and uncertainties, Sophie and Henna became the maestros of our narrative, guiding us through a seamless journey of creation and beauty. Their patience, expertise, and unwavering support transformed mere stones into symbols of our everlasting love. As we danced through the aisles of our wedding, our Fenton treasures shimmered with a unique radiance, a testament to the artistry and dedication imbued within them. To Sophie, Henna, and the entire team at Fenton & Co, I extend my deepest gratitude for crafting not just jewellery, but moments that will be cherished for a lifetime. Here's to many more enchanted chapters with Fenton & Co, where each piece tells a story, and every gemstone whispers of love's timeless allure.
{{#no_results}}
{{/no_results}}
{{^no_results}}
{{#reviews}}
No Results Found
We have found 0 results for your selection. Try to change the filters or criteria to see the results.
{{first_letter}}
{{{authorname}}}
{{{headline}}}
{{{reviewBody}}}
{{#prev}}
← Previous Reviews
{{/prev}}
{{#next}}
Next Reviews →
{{/next}}
Introduction:
Fenton & Co is a renowned online jewelry retailer that offers a wide range of stunning and ethically sourced diamond engagement rings, wedding bands, earrings, and necklaces. With a commitment to quality craftsmanship and exceptional customer service, Fenton & Co aims to provide a seamless and joyful shopping experience for every customer. In this editorial review, we will delve into various aspects of Fenton & Co, including its pros and cons, user experience, pricing and value for money, customer service, product quality and selection, website usability, returns and exchanges, promotions and discounts, reputation, payment options, loyalty programs, customer reviews, community involvement, and shipping and costs.Pros and Cons:
- Pros:
- Wide variety of ethically sourced diamond jewelry
- Excellent craftsmanship and high-quality materials
- User-friendly website with easy navigation and intuitive interface
- Responsive customer service team
- Attractive promotions and discounts
- Positive customer reviews
- Free shipping on all orders
- Transparent pricing
- 30-day returns and exchanges
- Engagement ring customization options
- Cons:
- Relatively higher price range
- Limited selection of non-diamond jewelry