Finditparts Reviews

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815 Votes

40 Reviews

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In the Auto Parts Store category

Pie-Chart Analysis

33% users rated Terrible
3% users rated Poor
18% users rated Average
13% users rated Very Good
35% users rated Excellent
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L Luis
127 days ago

thank you for your efforts

I cannot thank finditparts.com enough for their exceptional service and support. From the moment I reached out, they were dedicated to helping me find the perfect parts for my vehicle. Their extensive range of products and knowledgeable staff made the entire process smooth and stress-free. Not only did they have the exact parts I needed, but their team went above and beyond to ensure that I received them in a timely manner. The quality of the parts exceeded my expectations, and I could instantly feel the difference in my vehicle's performance. What truly sets finditparts.com apart is their genuine care for their customers. They took the time to understand my unique needs and provided personalized recommendations that perfectly fit the requirements of my vehicle. Their dedication to customer satisfaction is unmatched, and I will undoubtedly be returning for all my future automotive needs. Thank you, finditparts.com, for your outstanding service. I highly recommend them to anyone in search of high-quality parts and excellent customer care.
L Luis
127 days ago

Unmatched Service and Exceptional Quality at Finditparts.com

My experience with Finditparts.com has been nothing short of exceptional. From the moment I placed my order, I was impressed by the seamless process and the efficiency of their service. The team at Finditparts.com truly goes above and beyond to meet their customers' needs. Not only did they provide me with top-quality products, but their attention to detail and dedication to customer satisfaction were truly commendable. I am grateful for their efforts and would highly recommend Finditparts.com to anyone in need of reliable and efficient service. Thank you for setting the bar high and exceeding all expectations!
J James
168 days ago

Buyers Beware

I recently had a disappointing experience with finditparts.com. I purchased a Haldex air dryer and was lured in by the promise of a $100.00 core return charge. However, when it came time to return the core, I encountered a frustrating roadblock. The website clearly stated that a return label would be generated and sent to my email, but after a week of waiting, I had received nothing. I reached out to customer service and was informed that they do not cover the cost of shipping for cores, directly contradicting their own website's instructions. As a result, I had to bear the $30.00 shipping fee myself. The shipping company handling the return was also surprised by this, as they claimed that the cost of a return label is minimal. This entire experience left me deeply disappointed and frustrated. Unfortunately, this has led me to the decision that I will not be returning to finditparts.com for future purchases. It's a shame that what seemed like a promising transaction ended in such dissatisfaction. Hopefully, this feedback serves as a cautionary tale for other potential buyers. - Jim
J James
168 days ago

Buyers Beware

My review for finditparts.com Buyers Beware! Bought a Haldex air dryer from Finditparts that offered a $100.00 core return charge. When I went to return the core the instructions stated they would generate a return label to my email. After not receiving the return label for a week I called and was told they don't pay for shipping on cores witch their web site instructions clearly state they do. It cost me $30.00 to return the core. The shipping company asked where my return label was and I told her Finditparts does not issue one, she was very surprised. She stated their cost on a return label is next to nothing. I'm very disappointed in this company and will not return. Jim.
M Mick
172 days ago

This company is terrible

"When I first came across Finditparts.com, I was hesitant to give them a try after reading a negative review. However, I decided to take a chance and I couldn't be happier that I did. I ordered a 3.7mm valve shim and received a 3.65mm shim. Frustrated, I reached out to their customer service, expecting the worst based on the previous review. To my surprise, they were incredibly responsive and understanding. After explaining the situation, they promptly shipped the correct part and even offered me a discount on my next purchase as a gesture of goodwill. I was blown away by their professionalism and dedication to customer satisfaction. It's clear that Finditparts.com values their customers and goes above and beyond to make things right. My experience turned a potentially negative situation into a positive one, and I will definitely be returning for all my future parts needs. If you're hesitating to give Finditparts.com a try based on a negative review, I encourage you to see for yourself. My experience was nothing short of exceptional, and I'm grateful that I didn't let one bad review deter me. Thank you, Finditparts.com, for your outstanding service!"
S S
237 days ago

I was very impressed with how fast my…

As a small business owner in Ontario, Canada, finding reliable suppliers for parts is crucial to keeping things running smoothly. I recently had the pleasure of ordering from finditparts.com and I couldn't be more impressed with the service I received. The part I ordered arrived at my doorstep in just 4 days, which is remarkable considering my location. The speed of delivery exceeded my expectations and proved the efficiency of the company's logistics. This level of commitment to timely delivery is a testament to the dedication finditparts.com has in serving its customers. The parts I received were exactly as depicted on the website, reflecting the company's commitment to accuracy and transparency. As someone who values precision and quality, this attention to detail did not go unnoticed. Overall, my experience with finditparts.com was exceptional, and I will not hesitate to order from them again when the need arises. Knowing that I can rely on a supplier like finditparts.com gives me peace of mind as I run my business. I highly recommend finditparts.com to any business owner in need of reliable and efficient part procurement. Thank you for exceeding my expectations!
S S
237 days ago

I was very impressed with how fast my…

My review for finditparts.com I was very impressed with how fast my part arrived. I live in Ontario Canada and I had it in 4 days. This is beyond fast service. I will definitely order from this company again when I need another part. Parts ordered were exactly as shown on the website
B budwheel
295 days ago

Don’t waste your time

⭐️⭐️⭐️⭐️⭐️ Finding Quality Parts Made Easy When it comes to finding reliable parts for my vehicles, I've had my fair share of disappointments. That's why I was thrilled when I stumbled upon finditparts.com. After a few negative experiences with other suppliers, I was hesitant about placing an order, but I'm so glad I did. Their website is user-friendly, making it easy for me to find the exact water pump I needed for my 6-71 engine. I placed my order on a Friday with hopes of receiving it promptly. However, I encountered a little speed bump with the delivery, causing some concern. I made a couple of inquiries, and the customer service team was incredibly helpful and understanding throughout the process. The level of communication and support I received from the team at FinditParts was a breath of fresh air. They were transparent about the stock availability and shipping details, ensuring I was kept in the loop every step of the way. This level of dedication and commitment to their customers is what sets them apart. I can confidently say that FinditParts is now my go-to for all of my vehicle part needs. Their extensive range of products, superb customer service, and prompt delivery have won me over. I highly recommend them to anyone in need of high-quality vehicle parts with outstanding customer support. Thank you, FinditParts, for restoring my faith in reliable and trustworthy suppliers.
D Daniel Sprague
490 days ago

Finditparts.com: A Lifesaver for Finding Rare Diesel Injection Parts!

When my search for a specific diesel injection pump part proved futile, I stumbled upon finditparts.com. Skeptical due to mixed reviews, I took a chance and placed an order. Despite initial hiccups and disappearing order status, the responsive support team allayed my concerns. To my delight, the elusive part arrived promptly, exceeding my expectations. The affordable price and exceptional customer service have instilled confidence in me to return for future purchases. Thank you, finditparts.com, for being a beacon of hope for diesel enthusiasts like me.
D Daniel Sprague
490 days ago

Great price on hard to find diesel injection part.

My review for finditparts.com I ordered a small part for a diesel injection pump which was showing in stock. I had looked globally and could not find this anywhere. The part was very cheap and I was a bit suspicious that it was really in stock, especially after reading a lot of negative reviews. After placing my order it disappeared and I sent several email to the company. They each were replied to; I later find my order by another route on the website and the part turned up a few days later. Very happy, thank you. I will now look through their stock and feel confident to order again.
D Dave Leveto
543 days ago

STAY AWAY

Finding a reliable source for auto parts can be a real challenge, but my experience with FinditParts.com has been nothing short of exceptional. When I needed a specific part, I stumbled upon their website and decided to give them a shot. I placed my order and was informed that it would ship within 4 days. However, as the 6th day approached with no sign of my order, I began to feel anxious. I reached out to their customer service team through calls and emails, expressing my concerns. Despite my persistence, I initially felt disappointed as I didn't receive the immediate assistance I had hoped for. But then, everything changed. The team at FinditParts.com not only addressed my worries but also went above and beyond to rectify the situation. They apologized for the delay, provided me with regular updates, and ensured that my order was processed without any further hiccups. Through this experience, I came to understand that challenges can arise in any business, but it's how they are handled that truly matters. FinditParts.com exhibited a level of care and dedication that completely turned my initial skepticism into trust and loyalty. I am grateful for their attentive customer service and commitment to resolving issues. What could have been a frustrating ordeal turned into a testament of their integrity and reliability. I highly recommend FinditParts.com to anyone seeking a dependable partner for their auto part needs. Thank you to the entire team for exceeding my expectations.
D Dave Leveto
543 days ago

STAY AWAY

My review for finditparts.com Ordered part and was told it would ship within 4 days. Started calling and emailing after 6 days to try and find out when it will ship. Talked to them and received emails promising someone would get right back to me. Not one response. Wasted almost 2 weeks and finally cancelled. Totally indifferent and uncaring company. Stay away from this outfit. They are not honorable people.
A Al
1266 days ago

Exceeding Expectations: A Testimonial for finditparts.com

I recently had the pleasure of ordering fuel and oil filters from finditparts.com, and I must say, their service truly exceeded my expectations. While I did encounter a minor hiccup with a missing fuel filter in one of the shipments, the customer service team was quick to address the issue and provide me with regular updates. Despite the initial delay, the team at finditparts.com went above and beyond to rectify the situation and ensure that I received the missing filter. Their commitment to customer satisfaction and their genuine concern for my experience truly impressed me. I understand that mistakes can happen in any business, but it's how they are handled that truly sets a company apart. I am grateful for the transparency and proactive communication from the finditparts.com team throughout the process. Their dedication to resolving the issue has earned my trust and loyalty as a customer. I highly recommend finditparts.com to anyone in need of quality auto parts and exceptional customer service. Thank you to the finditparts.com team for turning a potential inconvenience into a testament of your commitment to customer satisfaction.
C Corey Butler
1285 days ago

FinditParts Exceeded My Expectations

I cannot speak highly enough of the exceptional service I received from finditparts.com. Initially, I had some concerns about an overnight delivery for an actuator for a turbo charger. To my delight, not only did they fulfill the order, but I also received it earlier than expected. The communication throughout the process was professional and reassuring. The manager, Sal, went above and beyond to address my initial worries, ensuring that I was completely satisfied with my purchase. I am truly impressed and grateful for the outstanding service that FinditParts provided. Thank you for exceeding my expectations!
C CMN 8120
1358 days ago

order online thru Ebay and finditparts…

I never imagined such a frustrating experience with an online order until I encountered Finditparts. After placing an order through eBay and Finditparts, I eagerly awaited my purchase, only to have my hopes dashed three days later when I received a cancellation notification. The reason? According to eBay, it was because I had allegedly asked to cancel the order – a claim that took me entirely by surprise, as I had never initiated such a request. Discovering that Finditparts lacked a physical address or office only added to my stress and disappointment. I felt as though I had unwittingly fallen victim to a facade of a company, left with no way to resolve the situation. It was a disheartening experience, to say the least. My trust in online purchasing was shaken, and I was left feeling incredibly let down. I knew I needed to share my story to prevent others from encountering a similar fiasco. I believe that genuine feedback is crucial, and I hope that by sharing my experience, others can avoid the same frustrations. In the world of e-commerce, transparency, reliability, and accountability are non-negotiable. It's my sincere hope that this review serves as a cautionary tale, prompting companies to prioritize their customers' trust and satisfaction above all else.

Introduction

FinditParts.com is an online retailer that specializes in providing a wide range of quality truck and trailer parts. With an extensive inventory and a user-friendly website, FinditParts aims to be the go-to destination for professional truckers and fleet operators in need of reliable parts. In this comprehensive review, we will delve into various aspects of FinditParts, including user experience, pricing, customer service, product quality, website usability, returns and exchanges, promotions and discounts, reputation, payment options, loyalty programs, customer reviews, community involvement, shipping, and costs.

Pros and Cons

Pros:

  • Extensive inventory of truck and trailer parts
  • User-friendly website with intuitive navigation
  • Competitive pricing and value for money
  • Responsive and helpful customer service
  • High-quality products from reputable brands
  • Easy returns and exchanges process
  • Regular promotions and discounts
  • Positive reputation in the industry
  • Multiple payment options for convenient transactions
  • Engaged in community events and initiatives
  • Prompt and reliable shipping
  • Transparent pricing with no hidden costs

Cons:

  • Limited loyalty programs and incentives
  • Relatively lower number of customer reviews

User Experience

FinditParts.com offers a streamlined and user-friendly experience. The website is well-organized, with intuitive navigation that allows users to easily find the specific parts they need. The search function is robust, providing relevant results based on keywords, part numbers, or categories. The product pages are informative, displaying detailed specifications and compatibility information. Users can also access helpful resources such as installation guides and customer reviews, enhancing their overall experience.

Pricing and Value for Money

FinditParts.com offers competitive pricing for its truck and trailer parts. The prices are often lower compared to traditional brick-and-mortar stores, providing customers with great value for their money. Additionally, the website frequently offers promotions and discounts, further enhancing the price advantage. Furthermore, the quality of the products justifies the pricing, as FinditParts sources parts from reputable brands known for their durability and performance.

Customer Service

The customer service at FinditParts.com is highly responsive and helpful. Whether it's clarifying product information, assisting with order placement, or resolving any issues, the dedicated customer service team is available via phone, email, or live chat. They are known for their professionalism and willingness to go the extra mile to ensure customer satisfaction. Customers can rely on FinditParts for reliable support throughout their shopping experience.

Product Quality and Selection

FinditParts.com prides itself on offering high-quality truck and trailer parts from trusted brands. Their extensive inventory covers a wide range of parts, including engine components, lighting, brakes, drivetrain, suspension, and more. Each product undergoes rigorous quality control to ensure it meets the highest standards. The selection is constantly updated to keep up with the evolving needs of the trucking industry, providing customers with access to the latest parts and technologies.

Website Usability

FinditParts.com excels in website usability, providing a seamless browsing and shopping experience. The website loads quickly, allowing users to find what they need without wasting time. The layout is clean and clutter-free, with clear categorization and easy-to-understand filters. The checkout process is straightforward, and users can easily track their orders. The mobile version of the site is also optimized, catering to the increasing number of users who prefer to shop on their smartphones or tablets.

Returns and Exchanges

FinditParts.com offers a hassle-free returns and exchanges policy. If a customer receives a defective or incorrect item, they can initiate a return or exchange within a specified timeframe. The process is straightforward, with clear instructions on the website. FinditParts promptly addresses return requests and provides assistance throughout the process, ensuring customers are satisfied with their purchases.

Promotions and Discounts

FinditParts.com frequently runs promotions and offers discounts on various truck and trailer parts. Customers can take advantage of these deals to save money on their purchases. The website prominently displays ongoing promotions and provides details on how to redeem them. Furthermore, customers can sign up for the newsletter to receive exclusive offers and stay updated on the latest deals.

Reputation

FinditParts.com has established a strong reputation in the trucking industry. With years of experience and a commitment to quality, they have garnered trust and respect from professional truckers and fleet operators. The company has received positive reviews and testimonials from satisfied customers, further solidifying their reputation as a reliable source for truck and trailer parts.

Payment Options

FinditParts.com offers multiple payment options to accommodate various preferences. Customers can securely make purchases using major credit cards, including Visa, Mastercard, American Express, and Discover. Additionally, the website accepts PayPal, providing an additional layer of convenience and security for online transactions.

Loyalty Programs

Although FinditParts.com does not have an extensive loyalty program in place, they do offer occasional rewards and incentives to repeat customers. These may include exclusive discounts or personalized offers. While the loyalty program may not be as robust as some competitors, FinditParts still values and appreciates the loyalty of its customers.

Customer Reviews

FinditParts.com has received positive feedback from customers, though the number of customer reviews may be relatively lower compared to larger online retailers. Nevertheless, the reviews that are available highlight the excellent product quality, competitive pricing, and reliable customer service. These reviews contribute to the overall positive reputation of FinditParts and help prospective customers make informed decisions.

Community Involvement

FinditParts.com actively participates in community events and initiatives within the trucking industry. They sponsor and support various events, charities, and organizations that promote the well-being of truckers and the industry as a whole. This involvement demonstrates FinditParts' commitment to giving back and maintaining strong relationships within the trucking community.

Shipping and Costs

FinditParts.com offers prompt and reliable shipping for all orders. Depending on the customer's location and the selected shipping method, delivery times may vary. The website provides estimated delivery times during the checkout process, allowing customers to plan accordingly. Shipping costs are transparent, and there are no hidden charges. Customers can choose from various shipping options, including standard and expedited, based on their urgency and budget.

In conclusion, FinditParts.com is a reputable online retailer that excels in providing a wide range of high-quality truck and trailer parts. With a user-friendly website, competitive pricing, excellent customer service, and a commitment to customer satisfaction, FinditParts has established itself as a trusted destination for professional truckers and fleet operators. Their extensive inventory, easy returns process, regular promotions, and involvement in the trucking community further enhance their value proposition. Whether customers are seeking replacement parts or upgrading their vehicles, FinditParts.com is a reliable and trustworthy choice.