Users Voice for Finestationery

100% users rated Terrible
0% users rated Poor
0% users rated Average
0% users rated Very Good
0% users rated Excellent
Pie Chart Review Representation for Finestationery
Finestationery Overall rating
Customer Support
Pricing
Returns/Refunds
User Interface
Quality

Rate Finestationery Coupons Store

X
Customer Support
Click to Rate
Pricing
Click to Rate
Returns/Refunds
Click to Rate
User Interface
Click to Rate
Quality
Click to Rate

Review article published on: 05 Sep 2019

Last updated by on 11 Mar 2023

"I believe in writing for humans than for bots and this is what motivates me to write better, clearer, and easier every day."
Feb 2022 5 3.2 5 5 4.1 1.2
Mar 2022 5 3.6 5 5 4.1 1.4
Apr 2022 5 5 5 5 3.4 1.4
May 2022 5 5 5 5 5 5
Mar 2023 1 3.6 5 1.7 3.9 1.4
Line Chart for Rating of peer stores

finestationery.com

rakuten.com

sodastream.com

myotcstore.com

fragrancex.com

agoda.com

Detailed Finestationery Review by

Introduction

Finestationery.com is an online store that offers a wide range of personalized stationery, invitations, announcements, and gifts. It was launched in 2000 and has since become a trusted source for high-quality stationery products. The website features an easy-to-use interface with an extensive collection of personalized stationery and cards for weddings, birthdays, and holidays.

Pros and Cons

Pros:
  • The website has an extensive range of unique and premium-quality stationery products.
  • Customers can easily customize their products with various options for design, color, fonts, and paper types.
  • The site offers fast and reliable shipping services both domestically and internationally.
  • Customers can enjoy great discounts on bulk orders or through their loyalty program.
  • Cons:
  • The prices of some products may be high compared to other sites.
  • The shipping charges can be expensive depending on the location.
  • User Experience

    The website has a professional and user-friendly interface, providing easy navigation and search options. The products are well-categorized, and customers can easily filter their searches based on their preferences. Additionally, the site offers different payment options, such as credit cards and PayPal, to ensure a smooth checkout process.

    Pricing and Value for Money

    Finestationery.com is a premium online store for personalized stationery and cards, offering high-quality products at reasonable prices. However, some of their products may be a bit more expensive compared to other sites offering similar products.

    Alternatives

    Some alternatives to Finestationery.com include sites like Minted, Shutterfly, and Paper Source, which also offer a wide range of personalized stationery and card products.

    Customer Service

    The customer service team of Finestationery.com is friendly and professional, offering prompt assistance to customers' inquiries and concerns. However, their customer support is only available during working hours, which can be a downside for customers who need urgent assistance outside office hours.

    Product Quality and Selection

    The site offers an extensive range of high-quality stationery products, including wedding invitations, thank you cards, holiday cards, and more. Additionally, the products are customizable, providing customers with different design options, paper types, and colors to fit their preferences.

    Website Usability

    The website has a clean and modern design, making it easy to navigate different categories and filter searches. The site's loading speed is fast, ensuring a smooth browsing experience, and the easy-to-use customization tools make it simple to design personalized stationery.

    Returns and Exchanges

    The website offers a hassle-free returns policy, enabling customers to return any product they are not satisfied with within 30 days of purchase. Customers need to contact their customer service team to initiate a return or exchange.

    Promotions and Discounts

    Finestationery.com offers a loyalty program, where customers can earn points for each purchase they make, which can be redeemed for discounts or rewards. Additionally, they offer regular promotions and discounts on their products, providing customers with good value for their money.

    Reputation

    Finestationery.com has a good reputation for providing high-quality and unique stationery products with excellent customer service. However, some customers may find their prices a bit high compared to other online stores.

    Payment Options

    The site offers different payment options, including credit cards and PayPal, making it convenient for customers to make payments securely.

    Loyalty Programs

    Finestationery.com offers a loyalty program where customers can earn points for every purchase made on the website. Customers can redeem their points for discounts or rewards.

    Customer Reviews

    The site has several customer reviews, which are generally positive, indicating their satisfaction with the product quality and customer service.

    Community Involvement

    The site does not have any visible community involvement programs, but they offer a loyalty program that rewards their customers.

    Shipping and Costs

    The website offers fast and reliable shipping services both domestically and internationally, with shipping charges varying depending on the location and order value. Customers can track their orders online to ensure a smooth delivery process.

    Conclusion

    Finestationery.com is a premium online store for personalized stationery and cards, offering an extensive range of high-quality products with excellent customer service. Although some customers may find their prices a bit high, their loyalty program and regular promotions provide customers with good value for their money. Overall, Finestationery.com is an excellent choice for those looking for unique and personalized stationery products.

    Finestationery Recent User Reviews

    👤

    Reviewer Name: Ashley Catoe Sheppard

    Review Submission Date: 2020-12-09

    Review Title: Can u put zero stars
    Customer Support   

    Pricing                     

    Returns/Refunds     

    User Interface          

    Quality                     


    Review Description: Can u put zero stars. They will not even respond back to me and still no cards are here. Are they even still in business

    👤

    Reviewer Name: Ashley Catoe Sheppard

    Review Submission Date: 2020-12-09

    Review Title: Can u put zero stars
    Customer Support   

    Pricing                     

    Returns/Refunds     

    User Interface          

    Quality                     


    Review Description: Can u put zero stars. They will not even respond back to me and still no cards are here. Are they even still in business

    👤

    Reviewer Name: Happy

    Review Submission Date: 2020-11-23

    Review Title: Comes without a box
    Customer Support   

    Pricing                     

    Returns/Refunds     

    User Interface          

    Quality                     


    Review Description: It never occurred to me that when you purchase it stationary that is over $2.50 a card that it would come without a box. I bought four sets, one for each member of my family for Christmas and they arrived loose, all 4 sets in a stupid bag. Fortunately, I only ordered 25 cards per family member. I emailed customer service and never heard back. I will never purchase through fine stationery again.

    👤

    Reviewer Name: Happy

    Review Submission Date: 2020-11-23

    Review Title: Comes without a box
    Customer Support   

    Pricing                     

    Returns/Refunds     

    User Interface          

    Quality                     


    Review Description: It never occurred to me that when you purchase it stationary that is over $2.50 a card that it would come without a box. I bought four sets, one for each member of my family for Christmas and they arrived loose, all 4 sets in a stupid bag. Fortunately, I only ordered 25 cards per family member. I emailed customer service and never heard back. I will never purchase through fine stationery again.

    👤

    Reviewer Name: Sherri OConnor

    Review Submission Date: 2010-12-13

    Review Title: Bad Experience
    Customer Support   

    Pricing                     

    Returns/Refunds     

    User Interface          

    Quality                     


    Review Description: I received my goods late and then my name was spelled incorrectly. They blamed the vendor and told me they would have then reshipped overnight. They were then shipped later than planned and not overnight. I still have not received my reprints a week from when they were expected initially. They continue to blame the vendor. So why use them as opposed to going to the vendor directly? They were of no help and if anything made the delay even longer. Incredibly frustrating process

    👤

    Reviewer Name: Sherri OConnor

    Review Submission Date: 2010-12-13

    Review Title: Bad Experience
    Customer Support   

    Pricing                     

    Returns/Refunds     

    User Interface          

    Quality                     


    Review Description: I received my goods late and then my name was spelled incorrectly. They blamed the vendor and told me they would have then reshipped overnight. They were then shipped later than planned and not overnight. I still have not received my reprints a week from when they were expected initially. They continue to blame the vendor. So why use them as opposed to going to the vendor directly? They were of no help and if anything made the delay even longer. Incredibly frustrating process

    Gainers

    Losers

    Related Store

    Related Categories