Firsat User Reviews

Introduction

Firsat.me is a Turkish e-commerce platform that offers a wide range of products at discounted prices. It was launched in 2011 as a daily deal website and has since expanded to include various categories such as fashion, electronics, home and kitchen, sports, beauty, and many more. The website has a user-friendly design and provides a seamless shopping experience to its customers.

Pros and Cons

Pros: - Firsat.me offers discounts up to 90% on various products. - The website provides a vast selection of products across multiple categories. - Easy and secure payment methods are available. - Customers can track their orders and receive instant updates about their deliveries. Cons: - Shipping costs can be high, especially for smaller purchases. - Some products may have limited availability, and customers need to act faster to purchase them due to high demand. - Refunds are not available for all products.

User Experience

Firsat.me has a user-friendly interface that allows customers to navigate through different categories and products easily. The website is optimized for mobile devices, and users can access it using their smartphones or tablets. The checkout process is straightforward, and customers can make payments using their credit/debit cards or e-wallets.

Pricing and Value for Money

Firsat.me provides products at discounted prices, allowing customers to save money while shopping. The website has regular flash sales and daily deals, providing an opportunity to purchase products at even lower prices. However, shipping costs can be a significant factor in determining the final price of the product, and customers need to factor in these costs before making their purchase.

Alternatives

Some popular alternatives to Firsat.me in Turkey include Gittigidiyor, Hepsiburada, and Trendyol. These websites offer products across various categories and provide a similar shopping experience to customers.

Customer Service

Firsat.me provides reliable customer service to its customers. Customers can contact the support team via email, phone, or the website's chat function. The company also has an FAQs section that provides answers to some common questions customers may have.

Product Quality and Selection

Firsat.me provides a vast selection of products across multiple categories, and the website has various promotional deals, including daily deals and flash sales. The products available on the website are from reputable brands, ensuring that customers receive quality products.

Website Usability

Firsat.me has a user-friendly website that is easy to use and navigate. Products are displayed clearly, and customers can filter their search by category or price range.

Returns and Exchanges

Returns and exchanges are available for some products purchased from Firsat.me. Customers need to contact the support team via email to initiate the process.

Promotions and Discounts

Firsat.me provides regular promotions and discounts, including daily deals and flash sales. Customers can also avail of additional discounts by subscribing to the newsletter.

Reputation

Firsat.me has been in business since 2011 and has built up a reputation for providing quality products at discounted prices. The website has a good track record of delivering products on time and providing reliable customer service.

Payment Options

Firsat.me provides various payment options, including credit/debit cards and e-wallets such as PayPal and PayU.

Loyalty Programs

Firsat.me does not have a loyalty program. However, customers can subscribe to the newsletter to receive regular updates about promotions and discounts.

Customer Reviews

Customers can leave reviews on the products they purchase on Firsat.me. These reviews provide valuable feedback to other customers and help them make informed purchase decisions.

Community Involvement

Firsat.me does not have an active community involvement program.

Shipping and Costs

Shipping costs can vary depending on the size and weight of the product and the delivery address. However, customers can avail of free shipping for some products during promotional deals. The website provides estimated delivery times and tracking information for customers to track their orders.