Users Voice for Fitternity

15% users rated Terrible
5% users rated Poor
20% users rated Average
10% users rated Very Good
50% users rated Excellent
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Review article published on: 08 May 2019

Last updated by on 08 Mar 2023

"Hi All, I am Simmi Joseph from New Delhi, and working as a content writer with"
Dec 2022 5 5 5 5 5 5
Jan 2023 5 3 4.1 3.4 4.9 3.6
Feb 2023 5 5 5 5 3 5
Mar 2023 5 5 5 5 5 5
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Detailed Fitternity Review by

Introduction is an online platform that provides fitness services for customers across India. Founded in 2013, it is headquartered in Mumbai and has offices in other major cities like Bangalore and Delhi. offers a wide range of fitness services, including gym memberships, yoga classes, Zumba classes, personal training, and more. With their user-friendly website and mobile app, has made it easy for customers to search, compare, and book fitness services instantly.

Pros and Cons

Pros: - Wide range of fitness services - User-friendly website and mobile app - Easy booking process - Option to pay-per-session - Availability of free trials - Discounts and promotions - Access to health and fitness articles and blogs Cons: - Limited coverage area - Some services may be expensive - Limited payment options

User Experience

The website and mobile app are designed to provide users with an intuitive and user-friendly experience. The search and booking process is simple and straightforward, with various filters available to refine the search results. The website also contains informative blogs and articles on health and fitness, which can be beneficial for users.

Pricing and Value for Money

The pricing for fitness services on may vary depending on the location, type of service, and duration of the service. Some services may be expensive, but the website provides options to pay-per-session, making it a more affordable option for customers. The platform also offers discounts and promotions, making it more cost-effective for users.

Alternatives has several competitors in the Indian market, including, PayHind, and Fitato. Each platform offers unique features and services, and customers can compare them to choose the best one based on their requirements.

Customer Service has a dedicated customer support team that can be contacted via email or phone. They provide prompt and efficient assistance to customers who encounter any issues with their bookings.

Product Quality and Selection

The quality of fitness services on is generally high, with well-equipped gyms and experienced trainers. The platform offers a wide selection of services, ranging from traditional gym memberships to alternative fitness options like yoga and Zumba.

Website Usability

The website and mobile app are well-organized and easy to navigate, making it easy for users to find and book the services they require. The website is mobile-friendly and loads quickly, ensuring a smooth user experience.

Returns and Exchanges has a clear refund policy, which customers can refer to if they face any issues with their bookings. The platform also provides a reasonable refund policy for canceled sessions.

Promotions and Discounts regularly offers promotions and discounts on their fitness services to attract and retain customers. They also provide referral programs, reward programs, and loyalty points to their frequent customers.

Reputation has gained a positive reputation in the Indian market by providing quality fitness services to customers. Their user-friendly website and mobile app have also helped them establish a strong presence in the digital space.

Payment Options accepts multiple payment options, including credit/debit cards, net banking, and wallet payments. However, the platform has limited payment options when compared to some of its competitors.

Loyalty Programs rewards frequent users with loyalty points, which can be redeemed for discounts on bookings. They also offer referral programs, where users can earn points for referring their friends to use the platform.

Customer Reviews has a collection of customer reviews that are available on their website and social media platforms. These reviews provide useful insights into the quality of the platform's services.

Community Involvement is involved in several community initiatives to promote health and fitness awareness. They also organize events and activities to encourage people to adopt a healthy lifestyle.

Shipping and Costs does not ship physical products, as they are an online platform that provides fitness services. The cost for fitness services may vary based on location, duration of service, and the type of service chosen by the customer. In conclusion, is a user-friendly platform that provides quality fitness services to customers in India. The platform's range of services, ease of use, and discounts make it a popular option among fitness enthusiasts. However, the limited payment options and coverage areas could be improved to attract more customers.