Fixter Reviews

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20 Reviews

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In the Car Service category

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0% users rated Poor
10% users rated Average
15% users rated Very Good
60% users rated Excellent
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J Joydip
46 days ago

Unparalleled Convenience and Expertise Delivered with Care

Embarking on my journey with fixter.co.uk was an absolute game-changer. The level of service I received was nothing short of exceptional! From the seamlessly timed pickup, complete with a courtesy call, to the proficient handling of a major service and MOT at unbeatable prices, every detail was meticulously attended to. The fact that my car was back in my hands by early afternoon was just the cherry on top. A pivotal element of this extraordinary experience was the choice of garage that Fixter entrusted with my vehicle - boasting a stellar 4.9-star rating on Google Reviews, which was fully reflected in their top-notch service. I am beyond impressed and will undoubtedly be a loyal customer of Fixter in the future. Thank you, Fixter, for not only meeting but exceeding my expectations. Your dedication to excellence and customer satisfaction has truly won me over.
S susan.margaret.smith
46 days ago

An Unmatched Convenience: Transforming Car Maintenance with Fixter.co.uk

When I stumbled upon Fixter.co.uk, little did I know that my entire perception of car maintenance would shift. The brilliance of their idea combined with impeccable service has truly revolutionized the way I approach auto care. From the moment they collected my car right on schedule, to the continuous updates from the garage throughout the day, every step was executed flawlessly. The transparency and communication displayed by Fixter.co.uk not only instilled trust but also highlighted their commitment to customer satisfaction. This level of service not only simplified my life but also gave me peace of mind knowing that my vehicle was in capable hands. Fixter.co.uk has seamlessly integrated convenience and efficiency into the often stressful world of car maintenance. Indeed, Fixter.co.uk's innovative approach has made the once daunting task of servicing my car a hassle-free experience. I am grateful for their exceptional service and will continue to rely on them for all my automotive needs. Thank you, Fixter.co.uk, for setting the bar high and exceeding all expectations!
L les wood
46 days ago

Effortless Convenience: A Game-Changer for Busy Lives

Diving deeper into my experience with fixter.co.uk, I cannot stress enough how seamless and stress-free the entire process was. From the initial set up to the car being picked up, serviced, and returned with an MOT done, every step was a breeze. As a busy professional juggling multiple responsibilities, the convenience this service provided was a game-changer. I had zero concerns throughout the entire process, and the efficiency of their service truly exceeded my expectations. If you're short on time like me, Fixter is the solution you've been looking for. Highly recommend!
M Mihail Pop
47 days ago

Impressed by Fast and Efficient Service from Fixter

After stumbling upon Fixter.co.uk on Google, I was initially skeptical due to a few hiccups in the booking process. However, my apprehensions were put to rest as I experienced prompt and efficient service. My car was fixed two days earlier than expected, leaving me pleasantly surprised. While I appreciated the quality of service provided by Fixter, I was taken aback by the discrepancy in the quoted price. What was initially estimated to be between £600 and £900 ended up costing me £1498.00, inclusive of a costly clutch kit and additional findings. The unexpected expenses left me concerned about the overall pricing transparency. Furthermore, the mechanic's mention of a loose gear shift raised doubts about the integrity of the service. Although I hope for the best, I cannot overlook the steep price paid and the expectation for lasting workmanship. Despite these reservations, I am grateful for Fixter's service and look forward to potential future engagements. I am impressed with Fixter's proficiency and am considering booking for MOT in the future with an expectation of collection and delivery. Thank you, Fixter, for a job well done. It is my hope that future experiences will address the highlighted concerns. Sincerely, Mihail
J Jackie
47 days ago

Kept Fully Informed Every Step of the Way: A Customer’s Trust is Earned

From the moment my precious car was picked up by Fixter.co.uk, I was kept fully informed at every turn of the journey. The transparency and communication displayed by the polite and professional staff not only reassured me but also earned my trust in their services. I was updated regularly on the progress, ensuring that I was never left wondering about the status of my vehicle. This level of care and attention to detail truly sets Fixter.co.uk apart in the world of automotive services. Thank you for the peace of mind and top-notch service!
B Becca Stevenson
47 days ago

A Lifesaver for Busy Parents: Fixter.co.uk Review

As a busy parent, finding a reliable car service can be a daunting task. However, fixter.co.uk proved to be a game-changer for me. From the moment they picked up my car to the seamless communication throughout the day, their service was top-notch. What truly stood out was their transparency and efficiency. They kept me informed about the repairs my car needed and sought my authorization before proceeding, putting my mind at ease. This level of customer care is something that's hard to come by these days. The cherry on top was the quick turnaround. My car was back in my hands within a few hours, saving me the hassle of transporting my young kids to and from an MOT appointment. The best part? All of this came at a reasonable price, making it an absolute no-brainer. I can't recommend fixter.co.uk highly enough and I know for sure that I'll be a returning customer. Thank you for making a stressful situation so much more manageable!
C Caroline
47 days ago

Going Above and Beyond: A Brilliant Service Experience with Fixter

From the moment I stumbled upon fixter.co.uk, I found myself pleasantly surprised at every turn. The convenience they offer truly takes the hassle out of what could otherwise be a time-consuming and unpleasant task. But it's not just the seamless process that makes Fixter stand out; it's the professionalism and trustworthiness exuded by their team that truly sets them apart. Every interaction with Fixter's team has been nothing short of exceptional. From answering my initial inquiries to guiding me through the process, their commitment to customer service is evident every step of the way. I felt like I was in good hands, and that peace of mind is truly priceless. I can confidently say that Fixter goes above and beyond to deliver a service that is not only efficient but also reliable. Trust is a major factor when dealing with anything car-related, and Fixter has undoubtedly earned mine. I no longer feel the dread that used to accompany the need for car maintenance because I know I have Fixter by my side. If you're looking for a service that not only gets the job done but does so with a level of excellence that is rare to find, I wholeheartedly recommend Fixter. They have set the bar high, and I am more than happy to sing their praises. Thank you, Fixter, for your brilliant service!
B Bilal Akay
47 days ago

Fixter Delivers Exceptional Service Every Time!

My Experience with fixter.co.uk I recently utilized Fixter's services for my vehicle's MOT, and I couldn't be happier with the experience. This wasn't my first time using their services, and as always, they exceeded my expectations. From the seamless booking process to the transparent pricing, Fixter continues to impress me with their attention to detail. What truly sets Fixter apart is their outstanding customer service. They not only make it easy to schedule appointments but also go above and beyond to ensure that every concern is addressed. Their dedication to finding solutions and accommodating special requests is truly commendable. I have complete confidence in Fixter's ability to deliver top-notch service, and they have become my trusted partner for all my vehicle maintenance needs. I highly recommend Fixter to anyone looking for a reliable and customer-focused car service provider.
P Peter Kay
48 days ago

Unbeatable Convenience and Affordability – My Seamless Experience with fixter.co.uk

From the moment I stumbled upon fixter.co.uk, I knew I was in for a hassle-free experience. Booking my car's service and MOT was not just simple; it was a breeze. The cost-effectiveness of their services was a pleasant surprise, making it all the more worthwhile. What truly set Fixter apart for me was their collection and return service. Given my recent hip replacement, driving my car was out of the question. Fixter's seamless process of picking up and dropping off my vehicle was a game-changer. It alleviated any concerns or inconveniences I might have faced otherwise. In a world where time is of the essence, Fixter managed to exceed my expectations in terms of efficiency and reliability. The entire experience was not just about maintaining my car; it was about caring for my well-being and ensuring a smooth journey every step of the way. For anyone seeking unbeatable convenience and affordability, Fixter.co.uk is the answer to your automotive needs.
J Jasmine
48 days ago

A Testimonial of Vexation and Betrayal: My Fixter Experience

After stumbling upon Fixter.co.uk for my car's MOT and service needs, little did I anticipate the rollercoaster ride awaiting me. Expecting a routine appointment, I found myself engulfed in frustration and disappointment. The initial MOT failure announcement, accompanied by a staggering repair bill, left me reeling. With repair costs surpassing the car's value, bidding farewell to my vehicle seemed the only viable choice. However, what ensued at the garage was nothing short of chaos. Despite expressing my decision to forego the service due to scrapping the car, I was dumbfounded to discover that the service had already been completed. Subsequent attempts to address the situation resulted in empty promises of callbacks and erroneous email notifications of service payments processed without consent. The glaring discrepancies reached a peak when I requested an MOT certificate, necessary for scrappage procedures, only to be informed about a mere pre-test conducted instead of a full MOT as initially claimed. The realization dawned that I had paid a hefty sum for a non-existent service, spiraling into a pit of disillusionment and distrust. My grievances were met with a superficial resolution as Fixter nonchalantly brushed aside my concerns, offering a meager voucher in place of a refund. The once-loyal patron and advocate of Fixter now found himself grappling with a sense of abandonment and deceit. While my loyalty spanned years and referrals, the disheartening ordeal at Fixter painted a stark contrast to the commendations I once showered upon them. A narrative of shattered expectations and shattered trust now defines my association with Fixter, serving as a cautionary tale for those traversing the realms of automotive services.
J James Gall
48 days ago

A Game Changer for Car Servicing and MOTs

I can't express my gratitude enough for Fixter.co.uk. For three consecutive years, they have consistently delivered exceptional service in organizing my car's servicing and MOT. The level of communication they maintain throughout the process is commendable, ensuring a seamless experience. The hassle-free vehicle pick up and drop off service is truly a game-changer. I highly recommend Fixter to anyone seeking reliability and convenience for their car maintenance needs.
C Customer Julie Smeaton
48 days ago

Outstanding Support and Communication!

Sharing my recent experience with fixter.co.uk has been nothing short of exceptional. Upon stumbling upon Fixter during a Google search, little did I know I would be in for a treat of top-notch customer service. The team at Fixter went above and beyond to keep me informed every step of the way while my car was in their care. Their updates were detailed and thorough, leaving me with complete peace of mind. Punctuality is key for me, and Fixter nailed it with precise collection and delivery times. Without a doubt, I will be coming back for future services. Thank you, Fixter, for setting the bar high with your exceptional support and communication!
R Rabiul Ahmed
49 days ago

A Real-Life Saver: How Fixter’s Thorough Inspection Saved the Day!

I cannot emphasize enough the relief I felt when the report from fixter.co.uk came back, seemingly all good to go with a glowing "ALL GREEN and OK." However, upon further inspection, it became clear that there were crucial details amiss. The front brake pads were evidently in dire need of replacement, causing unnecessary friction against the disk brakes. To add to that, the report failed to highlight the necessity of new wipers and bulbs, which were essential for safe driving. Although initially disheartened by the oversight, I commend Fixter for their willingness to address the issue. Their prompt actions to rectify the situation and provide a partial refund speak volumes about their commitment to customer satisfaction and rectifying any missteps. In moments like these, their professionalism and dedication truly shine through, turning what could have been a negative experience into a lesson in thoroughness and accountability. I greatly appreciate the transparent communication and swift resolution, reaffirming my trust in Fixter's services. Moving forward, I am confident that with their attention to detail and customer-centric approach, my future experiences with Fixter will be nothing short of exceptional. Thank you, Fixter, for ensuring my safety on the road and for being a reliable partner in keeping my vehicle in top condition.
L Lucianna
49 days ago

Above and Beyond: A Seamless Experience with Fixter.co.uk

After a recent experience with Fixter.co.uk, I can confidently say their service goes above and beyond expectations. Their seamless process began with the timely collection of my car, allowing me to carry on with my day stress-free. Constant updates, including detailed pictures and the real-time location of my vehicle, kept me informed and reassured throughout. What truly set them apart was their proactive communication before undertaking any work, demonstrating a level of transparency and professionalism that is rare to find. To my delight, my car was returned to me in pristine condition by the end of my workday, showcasing their commitment to efficiency and quality service. I am immensely impressed by their dedication to customer satisfaction and will not hesitate to use their services again in the future. Without a doubt, I will be recommending Fixter.co.uk to friends and family seeking a reliable and convenient car maintenance solution. Thank you, Fixter, for setting the bar high and exceeding all expectations!
P Peter Yu
50 days ago

A Gem of Craftsmanship with a Cautionary Tale: An Honest Review of Fixter.co.uk

As an avid user of Fixter.co.uk, I must commend them for their exceptional workmanship, which has stood the test of time in multiple encounters. The convenience of their pickup service has made my life significantly easier, and their commitment to quality is evident in every repair job they've done for me. However, there's a small hiccup amidst all the praise. I must caution prospective customers to be vigilant when it comes to the additional repairs suggested by the garage. While some may be necessary, others might catch you off guard. Personally, I had a rather eye-opening experience when they recommended replacing the reverse switch light for a hefty sum of £150. Sensing something amiss, I opted to investigate further and took matters into my own hands by replacing the reverse light bulb for a mere £3. To my pleasant surprise, the issue was resolved instantly, saving me a considerable amount of money in the process. In conclusion, while Fixter.co.uk excels in their craft and convenience, it's always wise to double-check and question the necessity of any additional repairs recommended. This small step of due diligence could potentially save you a significant amount of money and unnecessary hassle. Trust their expertise, but trust your instincts too. A balance of both will ensure a smooth and cost-effective experience with Fixter.co.uk.

Introduction:

Fixter.co.uk is an innovative online platform that offers hassle-free car maintenance services in the United Kingdom. With their unique approach and advanced technology, Fixter aims to simplify the process of car servicing and repairs, providing customers with top-notch service at competitive prices. This editorial review will delve into various aspects of Fixter to help you make an informed decision when considering their services.

Pros:

  • Convenience: Booking a car maintenance service through Fixter is incredibly convenient as all the necessary arrangements are handled online.
  • Competitive Pricing: Fixter provides transparent and affordable pricing, ensuring customers receive value for money.
  • Time-saving: With Fixter, customers can save time by avoiding the hassle of driving to a garage and waiting for their car to be serviced or repaired.
  • Quality Service: Fixter partners with fully qualified and vetted local garages, ensuring customers receive high-quality maintenance and repairs.
  • Comprehensive Inspections: Fixter offers a thorough vehicle inspection, providing customers with detailed reports on their car's condition.

Cons:

  • Limited Coverage: Currently, Fixter operates primarily in major cities in the United Kingdom, which may limit access for customers in rural areas.
  • Mobile App: While Fixter offers a convenient website, a mobile app would enhance the user experience for on-the-go customers.

User Experience:

Fixter.co.uk provides a user-friendly interface that simplifies the car maintenance process. The website is well-organized, allowing users to easily navigate through the various service options, pricing details, and booking procedures. The booking process is straightforward, requiring customers to enter their vehicle details, desired service, and preferred date/time. Overall, Fixter delivers a seamless user experience that saves customers time and reduces the stress associated with traditional car maintenance.

Pricing and Value for Money:

Fixter focuses on providing customers with affordable and transparent pricing. Their website features a clear breakdown of costs for different services, including parts, labor, and VAT. By offering competitive prices compared to traditional garages, Fixter ensures that customers receive the best value for their money while still maintaining service quality standards.

Customer Service:

Fixter emphasizes excellent customer service, working closely with their network of partner garages to ensure customer satisfaction. Their support team is responsive, readily available via phone or email to assist with any queries or concerns. Fixter strives to address customer issues promptly, making them a reliable choice for car maintenance.

Product Quality and Selection:

Fixter collaborates with trusted local garages that meet strict quality standards. This ensures that customers receive high-quality servicing and repairs for their vehicles. Fixter covers a wide range of car maintenance services, including MOT testing, servicing, and repairs, offering customers comprehensive options for their vehicle needs.

Website Usability:

The Fixter website is well-designed and user-friendly. It features a clean layout, intuitive navigation, and clear information about their services. The website provides detailed explanations of different service packages, pricing, and the booking process, making it easy for customers to understand and use the platform efficiently.

Returns and Exchanges:

Fixter primarily focuses on car maintenance services and does not offer physical products for return or exchange. However, if a customer encounters any issues or concerns with the service provided, Fixter's customer support team is available to address the matter promptly and ensure a satisfactory resolution.

Promotions and Discounts:

Fixter occasionally offers promotions and discounts to provide additional value to their customers. These promotions can include discounted service packages or special offers on specific maintenance services. Customers can stay updated with the latest promotions by visiting the Fixter website or signing up for their newsletter.

Reputation:

Fixter has built a strong reputation in the car maintenance industry, known for their transparency, competitive pricing, and reliable service. They have garnered positive reviews from numerous customers, highlighting their professionalism, convenience, and high-quality repairs. Fixter's commitment to customer satisfaction has earned them a trustworthy reputation in the market.

Payment Options:

Fixter offers various payment options to ensure convenience for their customers. Payments can be made securely through their website using major debit or credit cards, including Visa, Mastercard, and American Express. The payment process is encrypted and designed to protect customers' personal and financial information.

Loyalty Programs:

Fixter currently does not offer a specific loyalty program. However, they continually strive to provide exceptional service and value for their customers, encouraging repeat business and fostering loyalty through their reliable and hassle-free car maintenance solutions.

Customer Reviews:

Fixter has received generally positive reviews from satisfied customers. Customers have praised their convenience, competitive pricing, and high-quality service. The company actively addresses any negative reviews or concerns, striving to resolve issues and maintain a high level of customer satisfaction.

Community Involvement:

Fixter actively contributes to the local community by partnering with trusted local garages and supporting their growth. By promoting these local businesses, Fixter helps to strengthen the community and economy, providing customers with reliable car maintenance options while contributing to the local automotive industry.

Shipping and Costs:

As an online car maintenance platform, Fixter does not involve physical shipping. However, they offer collection and delivery services for customers' vehicles, ensuring convenience and saving customers from the hassle of arranging transportation to and from garages. The costs associated with collection and delivery are included in the overall service pricing, providing customers with upfront transparency.

Overall, Fixter.co.uk is a reputable platform that offers a convenient and transparent solution for car maintenance services in the United Kingdom. With their competitive pricing, quality service, and commitment to customer satisfaction, Fixter simplifies the process of maintaining and repairing vehicles, providing customers with a reliable and hassle-free experience.