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100% users rated Excellent
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Review article published on: 13 May 2019

Last updated by on 08 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Oct 2022 5 3.6 3.9 5 1 1.3
Nov 2022 5 5 4.1 1 1 1.4
Dec 2022 5 1.8 5 5 5 5
Jan 2023 5 5 3 4.9 1 1.4
Mar 2023 5 3.4 5 3 5 1.3
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Detailed Flexispot Review by

Introduction:

Flexispot is a reputable company that specializes in designing and manufacturing ergonomic office furniture. Established in 2015, Flexispot has grown into a well-respected brand that offers a wide range of products designed to improve productivity and overall health in the workplace. Their mission is to help people lead healthier lives by providing them with high-quality and affordable ergonomic solutions.

Pros and Cons:

Pros:
  • Flexispot offers a wide range of ergonomic products, including standing desks, desk converters, desk bikes, monitor mounts, and ergonomic chairs.
  • Their products are high-quality and affordable, making them accessible to a wide audience.
  • They offer free shipping and a 30-day hassle-free return policy.
  • Flexispot’s products are easy to assemble and require minimal maintenance.
  • The company offers excellent customer service, available seven days a week.
Cons:
  • Their product selection may be limited compared to other office furniture brands.
  • Some of their products may not be suitable for taller individuals.

User Experience:

Flexispot’s website is easy to navigate, and their products are well-organized. Each product page provides detailed information, including specifications, dimensions, photos, and customer reviews. The website also features a blog that offers helpful tips and advice on ergonomic health and wellness.

Pricing and Value for Money:

Flexispot's prices are reasonable, considering their high-quality and durable products' unique features. They also provide great value for money, as their ergonomic furniture is designed to enhance productivity and overall health in the workplace.

Alternatives:

There are several alternative office furniture brands, such as Fully, Uplift Desk, and Varidesk, that offer comparable ergonomic products. However, Flexispot's prices are generally more affordable than these brands, making them an excellent choice for those looking for quality and affordability.

Customer Service:

Flexispot has excellent customer service, available seven days a week. They offer live chat and email support to answer any questions or concerns customers may have. Flexispot also provides a 30-day hassle-free return policy if customers are not satisfied with their purchases.

Product Quality and Selection:

Flexispot offers a wide selection of ergonomic products, including standing desks, desk converters, desk bikes, monitor mounts, and ergonomic chairs. Their products are made with high-quality materials and are designed to last for years.

Website Usability:

Flexispot's website is easy to navigate, and their products are well-organized. Each product page provides detailed information and customer reviews. The website also features a blog that offers helpful tips and advice on ergonomic health and wellness.

Returns and Exchanges:

Flexispot provides a 30-day hassle-free return policy if customers are not satisfied with their purchases. The company will provide a full refund or exchange within 30 days of purchase.

Promotions and Discounts:

Flexispot occasionally offers promotions and discounts on select products throughout the year. Customers can sign up for their newsletter to stay up-to-date on current promotions and sales.

Reputation:

Flexispot has a good reputation in the industry for providing high-quality and affordable ergonomic products. They have been featured in various publications, including Forbes and CNBC.

Payment Options:

Flexispot accepts major credit cards, PayPal, and Amazon Pay for online purchases.

Loyalty Programs:

Flexispot does not currently offer any loyalty programs or rewards.

Customer Reviews:

Flexispot has predominantly positive customer reviews, with customers praising their products' quality, affordability, and ease of assembly. The company has an average rating of 4.5/5 on Trustpilot, with over 6,000 reviews.

Community Involvement:

Flexispot has partnered with various organizations and charities to support health and wellness initiatives. They also donate a portion of their sales to charitable organizations.

Shipping and Costs:

Flexispot offers free shipping on all orders within the continental United States. Shipping times may vary, depending on the destination and product availability.

Flexispot Recent User Reviews

User Rating

5 stars

19

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Reviewer Name: Kevin

Review Submission Date: 2023-01-24

Review Title: Janna was excellent
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Review Description: Janna was excellent! I had an issue that was resolve quickly by Janna though the LiveChat. They provided amazing service. 10 out of 10 stars!

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Reviewer Name: MSB

Review Submission Date: 2023-01-24

Review Title: Jhonas was a rock star
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Review Description: Jhonas was a rock star, helping me walk through the issue I had with my desk's "up" button not seeming to work properly. It is all reset and fixed and I could not be more pleased... :-)

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Reviewer Name: Alan Caldwell

Review Submission Date: 2023-01-19

Review Title: Joanna resolved my issue with the extra…
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Review Description: Joanna resolved my issue with the extra brackets needed on my fleximount shelving. She was very helpful and understanding in ordering the parts needed.

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Reviewer Name: Wood Reaux Woodreaux

Review Submission Date: 2023-01-18

Review Title: Joanna successfully resolved my problem
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Review Description: Joanna diagnosed my problem, provided supplemental technical information not covered in the manual and set in motion the resolution before I knew what was happening. Well done.

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Reviewer Name: TM Vogel

Review Submission Date: 2023-01-18

Review Title: Coupon code not working
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Review Description: I made an online purchase and was sent a coupon code to apply at the time of order. It didn’t work. I called and spoke with Yshe who was very polite and helpful. After getting a few details she issued the refund. Thank you! Highly recommend Flexispot customer service!

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Reviewer Name: PETER SZAREK

Review Submission Date: 2023-01-18

Review Title: Jomar did an exceptional job in solving…
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Review Description: Jomar did an exceptional job in solving my problem of ordering two overhead racks by accident. I was quite impressed with him getting the order cancelled, my account credited and reordering the right quantity. Followed this up by calling me back a few days later to inform me of his actions. This is neat to have the follow up service he provided without having to call back. Great job!

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Reviewer Name: david shopper

Review Submission Date: 2023-01-17

Review Title: Great customer service
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Review Description: I emailed FlexiSpot with a list of detailed questions about their E1 standing desk and it's various optional accessories. Within 24 hours a salesperson, Daniel, emailed me back with some of the answers. He wrote that my other questions needed to be answered by the technical team. Rather than passing me off to another person, he followed up with the tech team himself and he called me the next day with the information. Daniel then fulfilled my order with a FedEx tracking number. Great customer service.

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Reviewer Name: Talon

Review Submission Date: 2023-01-17

Review Title: The return of customer service!!!
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Review Description: After buying a ceiling shelf i called because I had an issue with a discount that I hadn't applied. I worked with Benedic, he took the time to understand the problem and solve the issue. Well done!!!

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Reviewer Name: william zetina

Review Submission Date: 2023-01-17

Review Title: Excellent customer service
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Review Description: I was looking for a cord for an adjustable desk I have. I called customer service and spoke with Jomar. He was a great helped and I should have called with my info already in hand, and I didn't. Jomar stepped up to the plate and was able to find my conformation number and was able to see my exact model # and see what I was looking for. Jomar thanks again for excellent service keep doing what your doing!

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