Flooring365 Reviews

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39 Reviews

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In the Flooring Store category

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3% users rated Poor
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85% users rated Excellent
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P penny
66 days ago

Liam was very useful via the…

My overview for flooring365.co.uk Liam was very useful via the ordering course of, and I had wonderful communication all through buying and supply to my distant Scottish location. Having chosen the the flooring from a small pattern, I'm relieved to say I find it irresistible and appears sturdy and good high quality.
M Marie-Jo Buxton
69 days ago

Exceeded Expectations: A Detailed Review of My Experience with flooring365.co.uk

I recently had the pleasure of shopping at flooring365.co.uk and felt compelled to share my experience. While the quality of the product I purchased was satisfactory, what truly set this company apart was their returns policy. Upon reading some negative reviews, I took a closer look at their restock policy and was pleasantly surprised. Unlike other companies, they provide clear instructions for returns, including options for customers located far away from their Huddersfield warehouse. Additionally, the 25% restocking fee was clearly outlined, ensuring transparency from the start. I appreciate the convenience of having warehouses in various locations, which could have simplified the returns process. However, the detailed returns policy allowed me to plan accordingly, avoiding any unexpected costs. Overall, my shopping experience with flooring365.co.uk exceeded my expectations. Their customer service was responsive and helpful, making me feel valued as a customer. I would highly recommend this company to anyone in search of quality flooring and transparent policies.
M Mark
69 days ago

Exquisite Elegance Delivered: A Rave Review for Flooring365.co.uk

Upon receiving a mere sample from Flooring365.co.uk, I was immediately taken aback by the unparalleled quality it exuded. The intricate details and impeccable craftsmanship captured my attention, making the decision to place an order an effortless one. Every aspect of the sample exuded sophistication and durability, instilling confidence in the entire range offered by Flooring365.co.uk. The seamless fusion of quality and aesthetics showcased in the sample cemented my trust in the brand, leaving me excited to embark on this home improvement journey. From the moment I laid eyes on the sample to the instant I made my purchase, Flooring365.co.uk has consistently delivered excellence. Their commitment to quality is truly commendable, and I am beyond delighted to have discovered a company that values craftsmanship as much as I do. With products like these, Flooring365.co.uk has not only won me over as a customer but has also set a new standard in the industry. I eagerly anticipate the arrival of my order, knowing that I am investing in not just flooring, but in a legacy of elegance and superiority.
R RPF Scaffolding
70 days ago

Exceeding Expectations: A Timely Delivery Triumph

As a homeowner eagerly awaiting the arrival of my flooring sample from flooring365.co.uk, I was pleasantly surprised when it arrived right on time, just as they had promised. Their commitment to punctuality not only impressed me but also showcased their dedication to customer satisfaction. The excitement of receiving the sample was heightened by the seamless experience provided by their team. From ordering to delivery, every step was smooth and efficient, leaving me with a positive impression of their service. I appreciate companies like flooring365.co.uk that understand the value of timely deliveries, as it reflects their professionalism and respect for their customers' time. This experience has undoubtedly earned my trust and loyalty, making them my go-to choice for all my flooring needs in the future. Thank you, flooring365.co.uk, for not only meeting but exceeding my expectations with your impeccable service!
Z ZDH
74 days ago

Exceptional Service Beyond Expectations

Sharing my experience with Flooring365.co.uk has been an absolute delight. The phrase "super helpful" truly falls short in describing the level of service I received. From the moment I placed my order, it was evident that this company goes above and beyond for its customers. Not only were they efficient in processing my order, but their customer-centric approach was truly refreshing. One particular instance stood out - Helen took the time to personally reach out to me to arrange the delivery. This thoughtful gesture not only showcased their attention to detail but also made me feel valued as a customer. It's rare to come across such personalized service in today's fast-paced world, and Flooring365.co.uk exceeded all my expectations. For anyone seeking a seamless and pleasant shopping experience, I highly recommend Flooring365.co.uk. Their dedication to customer satisfaction sets them apart, making them a top choice for all flooring needs. A huge thank you to the entire team for making my purchase not just a transaction, but a memorable experience.
E East sussex
75 days ago

Transformed my Flooring Experience: A Heartfelt Testimonial for Flooring365.co.uk

From the moment I placed my order with flooring365.co.uk, my experience has been nothing short of exceptional. While I eagerly await the arrival of my flooring, I cannot help but express my gratitude towards Liam, whose unwavering support and guidance truly made a difference. His expertise and assistance during the ordering process have not only simplified my decision-making but also instilled a sense of confidence in my purchase. The seamless transaction, paired with Liam's exceptional customer service, has transformed what could have been a mundane task into a genuinely delightful experience. I eagerly anticipate the arrival of my order, knowing that I have made the right choice by choosing flooring365.co.uk. Thank you for setting the bar high in customer satisfaction and product quality!
M Matt Coleman
76 days ago

Jeni’s Exceptional Support Made My Flooring Journey a Breeze

From the moment I reached out to flooring365.co.uk with my queries, Jeni's exceptional support shone through. Her willingness to go above and beyond to assist me made my flooring selection process a breeze. I was not only impressed by her knowledge and expertise but also by her genuine willingness to help. Jeni's guidance and advice were invaluable, and I am incredibly grateful for her assistance. Thank you for making my experience with flooring365.co.uk truly exceptional, Jeni!
R Robert McGeoch
78 days ago

An Exceptional Journey with Flooring365: A Customer’s Perspective

As an excited customer of flooring365.co.uk, I recently embarked on a journey to transform my living space with engineered wood flooring. From the moment I clicked "order" online to the reassuring confirmation call, my experience was nothing short of exceptional. Upon speaking with Jeni, a beacon of professionalism, I was instantly put at ease. Her clear communication and friendly demeanor not only confirmed my order but also outlined the delivery process in detail. We discussed logistics, ensuring a smooth handover of the large pallet-bound delivery at my property. Jeni's efficiency and warmth made the entire transaction effortless, turning what could have been a mundane purchase into a delightful experience. Flooring365's commitment to customer satisfaction shines through in every step of the process. Thank you for making my flooring upgrade a stress-free and enjoyable endeavor.
S Scam alert ⚠️
78 days ago

Transformative Customer Service Experience at Flooring365: A Testimonial of Trust Regained

When I first encountered flooring365.co.uk, I was skeptical due to a previous negative experience I had with another company. However, their team quickly turned my apprehension into admiration through their exceptional customer service. Despite receiving faulty goods initially, the dedicated staff at Flooring365 went above and beyond to rectify the situation promptly and professionally. Their commitment to customer satisfaction was truly evident as they swiftly arranged for the faulty items to be picked up and replaced with pristine flooring products. What stood out to me the most was their empathy and understanding throughout the entire process. Their transparency and genuine concern for my situation reassured me that I was in good hands. I must admit that I was initially hesitant to trust another company after being scammed before, but Flooring365's integrity and efficiency restored my faith in purchasing online. Their actions spoke volumes about their dedication to their customers and their willingness to go the extra mile to make things right. In conclusion, Flooring365's exceptional service not only rectified my initial concerns but also exceeded my expectations. I am truly grateful for the positive outcome and the peace of mind they have provided. To anyone in doubt, I wholeheartedly recommend giving Flooring365 a chance – they have undoubtedly earned my trust and loyalty.
C customer
82 days ago

Very good communication

My review for flooring365.co.uk Very good communication. Spoke to Jeni and she was extremely helpful. Placed an order for extra flooring and she even rang the manufactors to double check dimensions to see if they matched my previous order. Would 100% recommend this company.
E Emily B
85 days ago

An Unforgettable Experience: Jeni’s Exceptional Service at Flooring365.co.uk

As a loyal customer of Flooring365.co.uk, I must commend Jeni for her outstanding assistance post-order. Her unwavering dedication to providing top-notch service left a lasting impression on me. Not only was she incredibly helpful, but her wealth of knowledge and informative approach truly elevated my experience. Having patronized Flooring365 on multiple occasions, I can confidently say that their products and services never disappoint. The seamless ordering process, coupled with Jeni's exceptional customer service, has made every transaction with them a delight. It's evident that this company takes pride in ensuring customer satisfaction, and Jeni's professionalism is a true reflection of that ethos. I wholeheartedly recommend Flooring365.co.uk to anyone seeking quality flooring solutions with a touch of personalized care. Thank you, Jeni, for going above and beyond to make my experience with Flooring365.co.uk a memorable and pleasant one.
M Mirto Pieri
86 days ago

Above and Beyond: The Epitome of Outstanding Service at Flooring365.co.uk

Embarking on a home improvement journey can be daunting, but finding a company like Flooring365.co.uk has been an absolute blessing. Their team does not simply meet expectations; they exceed them with flying colors. From the very beginning, their dedication to customer satisfaction shines through, making every interaction a pleasurable and stress-free experience. Not only is their service top-notch, but their responsiveness is truly remarkable. I was pleasantly surprised by how quickly they addressed my inquiries and how efficiently they assisted me every step of the way. It's rare to encounter a company that values its customers to such a degree, and Flooring365.co.uk has truly set the bar high for excellence. One standout individual, Jeni, deserves special recognition for her pivotal role in ensuring that my delivery was seamlessly arranged. Her professionalism and attention to detail were evident throughout, making me feel like a valued customer rather than just a number on a sheet. Without a doubt, I wholeheartedly recommend Flooring365.co.uk to anyone in search of a company that not only delivers exceptional products but also provides unparalleled customer service. They are a gem in the industry, and I am grateful for the positive impact they have had on my home renovation journey.
J Jonathon Christie
88 days ago

Exceeding Expectations: A Tale of Commitment and Quality

I am thrilled to share my glowing review of flooring365.co.uk. My experience with them has been nothing short of exceptional. From the seamless ordering process to the timely delivery, every aspect of my purchase exceeded my expectations. Initially drawn in by the positive reviews, I was delighted to find that the flooring I ordered was exactly as described - high-quality and well-packaged. What truly impressed me was the commitment shown by the courier who braved snow storms in the far north to ensure my delivery arrived on time. It is this level of dedication that sets flooring365.co.uk apart from the rest. I cannot recommend them enough for their outstanding customer service, reliable delivery, and top-notch products. If you are looking for a flooring company that goes above and beyond, look no further than flooring365.co.uk. Thank you for a truly satisfying experience! 😊
V vivienne paulete
88 days ago

Nice Expertise thus far…

My overview for flooring365.co.uk I ordered on-line and shortly afterwards obtained a name from Helen who was actually useful, informative and nice to speak to. My interplay along with her made me comfortable that I selected 365 Flooring. Haven’t acquired product but however thus far excellent expertise.
J John Turner
97 days ago

Nice Buyer Service

My assessment for flooring365.co.uk I initially determined to purchase from Flooring365 resulting from a mix of worth and the great evaluations the corporate had on TrustPilot. After I made the order, there was a slight difficulty with the credit score (it didn’t elevate the order appropriately). “Right here we go” I believed, it’s going to be a nightmare coping with Buyer Providers. However how mistaken I used to be. I left a message within the night and Jeni known as me straight again very first thing the following morning. She assured me that she would chase the credit score firm and type all the pieces out which is precisely what she did! Celebrity! Now I’m simply ready on the supply subsequent week…

Introduction:

Flooring365.co.uk is a reputable online retailer specializing in a wide range of high-quality flooring options. With their extensive collection of flooring products, competitive prices, and reliable customer service, Flooring365 has become a go-to choice for homeowners and professionals in the United Kingdom. In this editorial review, we will dive into different aspects of Flooring365, evaluating its pros and cons, user experience, pricing, customer service, product quality, website usability, returns and exchanges, promotions, reputation, payment options, loyalty programs, customer reviews, community involvement, shipping, and costs.

Pros:

- Extensive selection of flooring options: Flooring365 offers a comprehensive range of flooring materials, including hardwood, laminate, vinyl, and engineered wood. This variety ensures that customers can find the perfect flooring to suit their needs and preferences. - Competitive pricing: One of the notable advantages of Flooring365 is its competitive pricing. The company strives to offer affordable options without compromising on quality, making it an attractive choice for budget-conscious buyers. - Excellent customer service: Flooring365 prioritizes customer satisfaction by providing exceptional support throughout the buying process. Their knowledgeable and friendly team is readily available to address any queries and guide customers in making informed decisions. - High-quality products: Flooring365 is committed to delivering top-notch flooring solutions. Their products are sourced from trusted manufacturers known for their exceptional craftsmanship and durability. - User-friendly website: The website is designed with ease of use in mind. It features a simple and intuitive interface, making it hassle-free for customers to browse and make purchases online. Additionally, the website provides comprehensive product information and detailed specifications to assist buyers in making informed choices.

Cons:

- Limited physical showrooms: While Flooring365's online presence is strong, the company has limited physical showrooms. This might pose a challenge for those who prefer to see and touch the flooring options before making a purchase. - Restricted shipping: Flooring365 currently only delivers within the United Kingdom. Customers residing outside of the UK might face difficulties in accessing their products. - Limited promotions and discounts: Although Flooring365 offers competitive pricing, their promotional offers and discounts are relatively limited compared to some of their competitors. However, their already affordable prices offset this drawback to some extent.

User Experience:

Flooring365 provides a seamless and user-friendly experience to customers. The website's intuitive navigation allows for easy browsing and product discovery. It is designed to showcase the extensive range of flooring options available, with detailed product descriptions, specifications, and high-quality images. The site's responsive design ensures a consistent and enjoyable experience across different devices.

Pricing and Value for Money:

Flooring365 is known for its competitive pricing, providing customers with excellent value for their money. While prices may vary depending on the type, size, and brand of flooring, Flooring365 consistently offers affordable options without compromising on quality. By maintaining direct relationships with suppliers, the company is able to pass on cost savings to its customers, making it a cost-effective choice.

Customer Service:

Customer service is a top priority for Flooring365. Their team of flooring experts is dedicated to assisting customers in finding the right product for their needs. Whether through phone, email, or live chat, prompt and knowledgeable support is always available. Additionally, Flooring365's commitment to customer satisfaction is reflected in their hassle-free return policy and swift resolution of any issues.

Product Quality and Selection:

Flooring365 prides itself on offering high-quality flooring options from reputable manufacturers. The company carefully selects products known for their durability, aesthetics, and performance. Their extensive selection ensures that customers can find the perfect flooring to match their requirements, whether it be hardwood for timeless elegance or laminate for practicality and affordability.

Website Usability:

Flooring365's website is designed with excellent usability in mind. Its clear layout, intuitive navigation, and informative product descriptions make it easy for customers to browse and select the right flooring option. The website also incorporates helpful filters and search functions, enabling users to narrow down their choices based on specific criteria. Additionally, Flooring365's commitment to website security ensures a safe and secure shopping experience.

Returns and Exchanges:

Flooring365 offers a hassle-free returns and exchanges policy. If customers are not satisfied with their purchase, they can request a return within a specified timeframe. The company provides clear instructions and support throughout the return process, making it convenient for customers to initiate exchanges or obtain refunds.

Promotions and Discounts:

While Flooring365 may have limited promotions and discounts compared to some competitors, they still offer affordable pricing throughout their product range. Customers can enjoy cost-effective flooring options without sacrificing quality or reliability.

Reputation:

Flooring365 has built a solid reputation for its commitment to customer satisfaction and the quality of its products. Positive customer reviews and high ratings testify to the company's reliability and expertise in the flooring industry. This reputation positions Flooring365 as a trusted choice for discerning buyers.

Payment Options:

To cater to various customer preferences, Flooring365 offers a range of payment options. Customers can conveniently complete their purchases using major credit cards, debit cards, or online payment gateways. The inclusion of multiple payment options ensures a smooth and flexible checkout experience.

Loyalty Programs:

Flooring365 rewards customer loyalty through a loyalty program. By registering for an account, customers can earn points on their purchases, which can later be redeemed for discounts or exclusive offers. This program incentivizes continued patronage and adds value for frequent customers.

Customer Reviews:

Flooring365 has garnered positive customer reviews from a wide range of satisfied buyers. These reviews highlight the excellent quality of products, exceptional customer service, and overall positive shopping experience offered by the company. The abundance of positive reviews reinforces Flooring365's reputation as a trustworthy and reliable flooring retailer.

Community Involvement:

Flooring365 actively participates in community initiatives by supporting local charities and community events. This commitment to giving back further strengthens the company's reputation and portrays them as a socially responsible business.

Shipping and Costs:

Flooring365 provides reliable shipping services within the United Kingdom. Shipping costs are determined based on the size and weight of the products and are communicated transparently during the checkout process. The company ensures prompt and secure delivery, with estimated delivery times provided to customers for convenience and peace of mind. In conclusion, Flooring365.co.uk is an excellent choice for those seeking high-quality and affordable flooring solutions. With their extensive selection of flooring options, competitive pricing, exceptional customer service, and commitment to customer satisfaction, Flooring365 has established itself as a trustworthy and reliable online retailer. Whether you're a homeowner or a professional, Flooring365 can fulfill your flooring needs with ease, providing a seamless shopping experience from start to finish.