Floraselect Reviews

Voted Good (4/5)

297136 Votes

23 Reviews

Vote Now

In the Big Sales category

Pie-Chart Analysis

9% users rated Terrible
9% users rated Poor
0% users rated Average
0% users rated Very Good
83% users rated Excellent
Write a review
T Toby Colliins
317 days ago

Great Customer Service

As a longtime customer of floraselect.net, I can confidently say that I have never been disappointed with their products or service. When I ordered a corten steel firepit from them, I was not only impressed with the sleek design and quality of the product but also with the speed of delivery. Their customer service team went above and beyond to ensure that I was satisfied with my purchase. From the moment I placed my order to the day the firepit arrived at my doorstep, the floraselect.net team kept me informed and provided excellent support. The attention to detail and commitment to customer satisfaction are truly commendable. I have since become a loyal customer and have recommended floraselect.net to friends and family. If you're looking for high-quality corten steel products and exceptional customer service, look no further than floraselect.net. I will definitely be returning for all my future corten steel needs. Thank you, floraselect.net, for consistently exceeding my expectations! 👍
T Toby Colliins
317 days ago

Floraselect.net: A Reliable Partner for Stylish and Swift Deliveries

I can't help but rave about my recent experience with floraselect.net. The corten steel firepit I ordered not only exceeded my expectations in terms of sleek design but also arrived at my doorstep in a blink of an eye. Their commitment to swift deliveries truly made a lasting impression on me. I now have full confidence in using floraselect.net for all my corten steel needs. Kudos to their exceptional customer service!👍
M Michele
317 days ago

Transformed Our Outdoor Space with the Perfect Water Table

My family and I are absolutely thrilled with the water table we purchased from floraselect.net. It has completely transformed our outdoor space and brought endless joy to our little ones. Not only is the product top-notch, but the service we received was outstanding. The delivery was swift, and the customer support team provided invaluable advice when we called in. We are already planning our next purchase and cannot wait to explore more of floraselect.net's offerings. Thank you for exceeding our expectations!
M Michele
317 days ago

Transforming My Outdoor Oasis with Floraselect’s Water Table Delight

As a gardening enthusiast, I sought to elevate my outdoor space and stumbled upon the perfect addition at floraselect.net - a stunning water table. From the moment it arrived, I was impressed by the exceptional service and prompt delivery. What truly set Floraselect apart was their personalized touch - I reached out for advice and was met with expert guidance that ensured I made the right choice. The water table not only enhanced the aesthetics of my garden but also brought a sense of tranquility and charm. Its quality and design exceeded my expectations, making it a focal point for gatherings and relaxation. The versatile piece quickly became a favorite among family and friends, sparking conversations and creating lasting memories. I am delighted with my purchase and the overall experience with Floraselect. Their dedication to customer satisfaction and product excellence has earned my loyalty. Without a doubt, I will be returning for more exquisite additions to continue transforming my outdoor oasis. Thank you, Floraselect, for adding a touch of magic to my garden retreat!
E Eliza
338 days ago

Avoid this company

"I cannot speak highly enough of my experience with Floraselect.net. After placing an order for five oblong fibreglass planters in white, I accidentally selected the wrong size. Despite my error, their team went above and beyond to assist me. From the moment I reached out, I was met with understanding and compassion. The customer service representative, Andy, was incredibly patient and empathetic as we worked through the issue. The level of care and attention I received truly made me feel valued as a customer. The exchange process was seamless, and the replacement planters arrived quickly and in immaculate condition. The quality of the planters far exceeded my expectations; they added a touch of elegance to my space that I never knew was possible. I am immensely grateful for the exceptional service and superior product quality that Floraselect.net provided. I would highly recommend them to anyone in search of top-notch planters and exemplary customer care. Thank you, Floraselect.net, for making my experience a truly delightful one."
E Eliza
338 days ago

Keep away from this firm

My assessment for floraselect.internet I ordered 5 rectangular fibreglass planters in white. Once they arrived I at first had no concept what they had been as a result of they seemed like polystyrene ice-cream packing containers. It turned out I had ordered the flawed dimension - a misclick - and that was clearly. my fault. However oh my goodness, the runaround I had attempting to alternate them or get a refund - neither of which occurred in the long run. I spoke first to somebody referred to as Andy, who might have been the rudest individual I've ever handled. He was aggressive, abrasive and wouldn't let me end a sentence. He completely refused to have something to do with the difficulty and received very aggressive after I instructed him I would depart a foul assessment on-line. Subsequently the proprietor of the nursery wrote to me and apologised for his behaviour, however wouldn't undertake to exchange the planters as a result of they might not assure that the courier firm would not injury them in transit. (Why use them then?) They provided me a couple of names to see if I may rent somebody to return them, however the price of hiring a courier would have been nearly half the worth of the products. Hasn't everyone on the planet made a mistake by clicking the flawed field on a web site? Most corporations are comfortable to refund or substitute. I cordially hate the planters - even with the right dimensions I'd have hated them - however now I am caught with them, and £1 000 poorer for the expertise. The photographs on-line seemed modern and stylish, however the true factor seems shoddy and low cost. It is your individual affair whether or not you want to have interaction with this firm or not, however my recommendation can be - do not.
T trudy good
446 days ago

great product, great customer service

I recently had a fantastic experience with floraselect.net, and I just had to share my thoughts. I purchased a plinth and a large corten water feature from their website, and I couldn't be happier with my decision. What truly stood out to me was the exceptional customer service I received. When I initially ran into an issue with the color of the plinth I wanted, I reached out to the company, and Andy went above and beyond to assist me. He not only ensured that I got the exact product I desired but also provided me with valuable insights and updates regarding the delivery. Moreover, Andy even offered to guide my landscapers through the installation process of the water feature. Although they didn't require assistance, the fact that he extended the offer demonstrated the company's dedication to their customers' satisfaction. As for the water feature itself, it's simply stunning. Not only did my landscapers find the installation process to be straightforward, but it has also garnered praise from my neighbors, with some expressing their intent to purchase one as well. Overall, floraselect.net has exceeded my expectations with their top-notch product quality and unparalleled customer service. I highly recommend them to anyone in search of premium outdoor decor. Thank you, floraselect.net, for enhancing my outdoor space and for your outstanding support throughout the entire process.
T trudy good
446 days ago

Exceptional Product, Unparalleled Service: A True Gem in Online Shopping

Reflecting on my recent experience with floraselect.net, I can confidently say that this company surpasses all expectations when it comes to quality products and top-notch customer service. My decision to purchase a plinth and a large corten water feature was met with a minor complication regarding color availability in the desired size. A simple call to the company introduced me to Andy, a beacon of helpfulness and efficiency. Andy not only ensured that I obtained the exact specifications I desired but also went the extra mile by providing updates on delivery timings, exhibiting a level of care and attention rare in online transactions. His willingness to support the installation process, even offering guidance to my landscapers, speaks volumes about his dedication to customer satisfaction. The water feature, despite its European plug, proved to be a breeze to set up according to my landscapers, who were thoroughly impressed with its stunning visual impact. The admiration extended beyond my property, as my neighbor and landscaping team expressed their intentions to acquire a similar piece due to its undeniable charm. The testimonial of others further validates my sentiment that floraselect.net stands out as a true gem in the realm of online shopping, blending exceptional products with unparalleled service. My heartfelt recommendation goes out to anyone seeking a seamless and gratifying shopping experience – this is where you'll find it.
P Philip Witcomb
602 days ago

Floraselect.net Delivers Excellence: A Customer’s Perspective

As a delighted customer of floraselect.net, I am thrilled to share my exceptional experience. The moment I placed my order, I was pleasantly surprised by how quickly it arrived, and in perfect condition. The user-friendly website made the entire process a breeze, and the seamless payment processing added to the overall convenience. What truly stood out was the outstanding telephone support. The team went above and beyond to answer all my queries, providing a level of assistance that is truly commendable. I wholeheartedly recommend floraselect.net to anyone seeking top-notch service, prompt delivery, and a hassle-free shopping experience. Thank you for exceeding my expectations!
P Philip Witcomb
602 days ago

Delighted by Swift Delivery and Impeccable Service at Floraselect.net

My experience with Floraselect.net has been nothing short of exceptional. From the moment I placed my order, I was impressed by how quickly it arrived at my doorstep. The plants were carefully packaged and arrived in pristine condition, a true testament to the care taken by the team. Browsing their website was a breeze, and the payment process was seamless. I also had the pleasure of interacting with their helpful telephone support team, who went above and beyond to assist me with my inquiries. I am more than happy to recommend Floraselect.net to anyone in search of top-notch service and quality products. They truly exceeded my expectations, and I couldn't be more satisfied with my experience. Thank you, Floraselect.net!
V Vanessa Beaton
624 days ago

Absolute disgrace from start to finish

As a long-time customer of floraselect.net, I felt compelled to share my experience with their fantastic service. From the moment I placed my order, I was impressed by the user-friendly website and extensive selection of high-quality products. The team at floraselect.net truly goes above and beyond to ensure customer satisfaction. When my order arrived, I was delighted to find that the products exceeded my expectations. The attention to detail and craftsmanship was truly impressive, and the items looked even more beautiful in person than they did on the website. What sets floraselect.net apart is their exceptional customer service. Whenever I had a question or needed assistance, their team was always prompt, courteous, and knowledgeable. It's clear that they take great pride in providing top-notch support to their customers. I wholeheartedly recommend floraselect.net to anyone in search of stunning floral arrangements and exemplary service. Thank you to the entire team for consistently exceeding my expectations and brightening up my home with your beautiful products. I will certainly be a loyal customer for years to come.
V Vanessa Beaton
624 days ago

Transformed My Garden with Top-Notch Service and Stunning Plants

I recently had the pleasure of ordering from floraselect.net, and I must say, they completely transformed my garden with their top-notch service and stunning plants. The pictures on their website truly do not do justice to the beauty of their products - I was absolutely blown away by the quality when my order arrived. Throughout my experience, Andy went above and beyond to assist me every step of the way. His professionalism and dedication to ensuring customer satisfaction were truly exemplary. Any questions or concerns I had were addressed promptly and with a level of care that is rare to find in businesses today. I was initially hesitant to make a purchase, but I am so grateful I did. The variety of plants available and the ease of ordering made the entire process stress-free and enjoyable. I am now the envy of my neighborhood with my beautiful garden, all thanks to floraselect.net. I highly recommend floraselect.net to anyone looking to enhance their outdoor space with quality plants and exceptional service. Thank you, Andy and the team, for making my garden dreams a reality!
O Owain
654 days ago

Transformed My Outdoor Space: Corten Water Bowl Review

When I stumbled upon floraselect.net, I was seeking the perfect centerpiece for my outdoor oasis. The 60cm Corten Water Bowl caught my eye, and I couldn't be happier with my purchase. Not only did it arrive promptly and as described, but the customer service exceeded my expectations, setting floraselect.net apart from other retailers. The bowl's competitive pricing made it even more appealing! Not only has this water bowl become a focal point in my garden, but it has also transformed the entire ambiance of my outdoor space. The rust-like Corten material adds a touch of modern elegance, while the soothing sound of water brings a sense of tranquility to my surroundings. I am thrilled with my experience and wouldn't hesitate to return to floraselect.net for future outdoor decor needs. If you're searching for a reliable source of high-quality outdoor features with exceptional customer service and competitive pricing, look no further than floraselect.net. I highly recommend the Corten Water Bowl and the outstanding shopping experience that comes with it.
O Owain
654 days ago

The Perfect Addition to My Garden: Corten Water Bowl

When I stumbled upon floraselect.net, I was thrilled to find the 60cm Corten Water Bowl, a stunning piece I had been searching for to enhance my garden oasis. From the moment I placed my order, the customer service I received was exceptional. Their team was prompt, polite, and knowledgeable, making the entire purchasing process a breeze. Not only was the customer service top-notch, but the prices were also incredibly competitive, especially for such high-quality products. When my Corten Water Bowl arrived, it was even more beautiful in person than described on the website. Its unique design and weathered finish added a touch of elegance and tranquility to my outdoor space. I am beyond satisfied with my experience with floraselect.net and the Corten Water Bowl. The seamless transaction, coupled with the exquisite product, has left me eager to return for future purchases. If you're looking to elevate your garden with style and sophistication, look no further than floraselect.net.
M MS CLAUDIA STOLZE
660 days ago

Floraselect.net: Exemplary Service and Quality Products

When I stumbled upon floraselect.net, I was pleasantly surprised by the exceptional level of service and the quality of their products. This great little company truly embodies the essence of good price-value. Their customer service team was not only lovely but also incredibly helpful, guiding me through the selection process with patience and knowledge. What impressed me the most was their commitment to fast delivery without compromising on the condition of the product. The choice of courier was spot on, ensuring that my order reached me in pristine condition and well within the expected timeframe. Having received the product, I can confidently say that I am a happy customer all round. The product's quality exceeded my expectations, and I am thoroughly satisfied with my purchase. Floraselect.net has undeniably won me over with their exemplary service and top-notch products. If you're searching for a reliable company that goes above and beyond for its customers, look no further than floraselect.net. They have earned my trust and loyalty, and I can't wait to return for more of their fantastic offerings.

Introduction


FloraSelect is a leading online retailer specializing in high-quality plants, pots, and planters for both indoor and outdoor use. With a wide selection of products and a user-friendly website, Floraselect.net has become a popular choice among plant enthusiasts and novice gardeners alike. In this comprehensive review, we will cover various aspects of Floraselect.net, such as pros and cons, user experience, pricing and value for money, customer service, product quality and selection, website usability, returns and exchanges, promotions and discounts, reputation, payment options, loyalty programs, customer reviews, community involvement, shipping, and costs.

Pros and Cons


  • Pros:
  • Wide selection of plants, pots, and planters
  • High-quality products
  • User-friendly website
  • Responsive customer service
  • Secure payment options
  • Fast shipping
  • Cons:
  • Some products may be on the pricey side
  • Limited customization options for planters

User Experience


Floraselect.net provides a seamless user experience, from browsing through their vast collection of plants and planters to placing an order. The website is well-organized, with intuitive navigation menus and clear product descriptions. Users can easily filter products by various criteria, such as plant type, size, and price range, making it convenient to find the perfect items for their needs. Additionally, the website employs a visually appealing design and high-resolution images, allowing customers to envision how the plants will look in their spaces.

Pricing and Value for Money


While some products on Floraselect.net may have a higher price tag, it is important to consider the quality and durability of the items offered. The plants are sourced from reputable nurseries, ensuring they are healthy and well-maintained. The planters and pots are made of premium materials, designed to withstand various weather conditions. Customers can expect excellent value for their money with products that will enhance their indoor or outdoor spaces for years to come.

Customer Service


FloraSelect excels in providing top-notch customer service. Their knowledgeable and friendly staff members are readily available to answer any queries or assist customers in their purchasing decisions. Customers can reach out to the customer service team via phone, email, or live chat, and can expect prompt and helpful responses. Floraselect.net also offers comprehensive plant care guides and FAQs, ensuring customers have the necessary information for successful plant care.

Product Quality and Selection


Floraselect.net takes pride in offering only the highest quality products. The plants are carefully selected, ensuring they are in optimal condition before being shipped. The planters and pots are crafted with precision and attention to detail, using durable materials that guarantee longevity. With a wide range of plants and planters available, customers can easily find options that match their individual preferences and design aesthetics.

Website Usability


The website's usability and navigation are commendable. The search functionality is efficient, allowing users to quickly find specific plants or planters. The product pages provide comprehensive information, including dimensions, care instructions, and additional details. Customers can add items to their shopping cart with ease and proceed through the checkout process seamlessly. Overall, the website's intuitive design enhances the user experience.

Returns and Exchanges


Floraselect.net offers a hassle-free returns and exchanges policy. If customers are unsatisfied with their purchases or receive damaged items, they can contact the customer service team for assistance. Floraselect.net strives to resolve any issues promptly and offers either a replacement or a refund, ensuring customer satisfaction.

Promotions and Discounts


Floraselect.net frequently provides promotions and discounts, allowing customers to save on their purchases. These can include seasonal sales, bundle offers, and discount codes. Customers are encouraged to check the website regularly or subscribe to the newsletter to stay informed about the latest deals and offers.

Reputation


With a strong reputation in the industry, Floraselect.net has garnered positive feedback from customers and gained trust over the years. Their commitment to delivering high-quality products, excellent customer service, and reliable shipping has earned them a loyal customer base. They have also been recognized as a reputable retailer by industry experts and gardening enthusiasts.

Payment Options


Floraselect.net offers a variety of secure payment options to ensure a convenient shopping experience. Customers can choose to pay using major credit cards, including Visa, Mastercard, and American Express. Additionally, they also accept payments through PayPal, a widely trusted and secure online payment platform.

Loyalty Programs


Currently, Floraselect.net does not offer a loyalty program. However, they frequently reward their customers through promotions, discounts, and exclusive offers.

Customer Reviews


Customer reviews play a vital role in the purchasing decisions of potential buyers. Floraselect.net encourages customers to leave reviews of their products and shopping experiences, providing valuable feedback for others. These reviews are visible on the website, helping customers make well-informed choices and further building trust in the brand.

Community Involvement


FloraSelect actively engages with the gardening community. They collaborate with gardening experts, influencers, and bloggers to share knowledge, tips, and insights. Their social media platforms foster a sense of community, encouraging customers to share their plant care experiences and connect with fellow plant enthusiasts.

Shipping and Costs


Floraselect.net offers fast and reliable shipping within the United Kingdom. The shipping costs are calculated at the checkout based on the weight and size of the items. Customers can choose standard or express shipping options, depending on their urgency. The website provides estimated delivery times, ensuring customers are aware of when to expect their orders.

Overall, Floraselect.net is a reputable online retailer that provides a wide selection of high-quality plants, pots, and planters. With their user-friendly website, excellent customer service, and commitment to customer satisfaction, Floraselect.net ensures a seamless and enjoyable shopping experience. Whether you are a seasoned gardener or just beginning your plant journey, Floraselect.net is a reliable choice for all your plant and gardening needs.