Users Voice for Florencebymills

15% users rated Terrible
5% users rated Poor
20% users rated Average
10% users rated Very Good
50% users rated Excellent
Pie Chart Review Representation for Florencebymills
Florencebymills Overall rating
Customer Support
User Interface

Rate Florencebymills Coupons Store

Customer Support
Click to Rate
Click to Rate
Click to Rate
User Interface
Click to Rate
Click to Rate

Review article published on: 20 Oct 2019

Last updated by on 08 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Dec 2022 5 5 5 5 1.3 5
Jan 2023 5 1.4 4.1 1.5 5 4.1
Feb 2023 5 1.3 5 5 2.6 5
Mar 2023 5 5 5 5 2.7 5
Line Chart for Rating of peer stores

Detailed Florencebymills Review by


Florence by Mills is a beauty brand created by American actress and singer, Millie Bobby Brown, at the age of fifteen. The brand aims to provide clean skincare and makeup products that are suitable for teenagers and young adults. Florence by Mills prides itself on being cruelty-free, vegan, and made with natural ingredients. The brand's products are available through its official website -

Pros and Cons

  • Products are cruelty-free and vegan
  • Ingredients are natural and clean
  • Products are suitable for teenagers and young adults
  • Website provides detailed product information and ingredients list
  • Free shipping on orders over $50
  • Products may be expensive for some customers
  • Not all products are universally suitable for all skin types
  • Limited product range as compared to other beauty brands

User Experience

The website's interface and navigation are user-friendly, with each product category easily accessible from the homepage. The website provides individual product pages with detailed information on product usage, reviews, and ingredients. The website's checkout process is easy to navigate, and customers can track their orders through their account dashboard.

Pricing and Value for Money

Florence by Mills products are competitively priced and offer good value for money, considering the brand's commitment to using natural and clean ingredients. Some products may appear expensive, but the quality justifies the price tag. Additionally, the brand runs several promotions on its website, such as discounts for first-time customers and free shipping on orders over $50.


Other beauty brands that offer similar products include Glossier, Milk Makeup, and Tarte Cosmetics. These brands provide clean beauty products that appeal to teenagers and young adults. However, Florence by Mills differentiates itself by its commitment to using natural ingredients and creating products suitable for all skin types.

Customer Service

Florence by Mills provides excellent customer service through its website. The website provides a comprehensive FAQ section that answers customer queries on product usage, shipping, and returns. Additionally, customers can reach out to the brand's customer service team through email or social media platforms.

Product Quality and Selection

Florence by Mills provides high-quality products made with natural and clean ingredients. The brand's product range includes skincare, makeup, and body care products, with a focus on catering to teenagers and young adults. The products cater to all skin types, from dry to oily, with a range of formulas designed to address specific skin concerns.

Website Usability

The website is easy to navigate, with clear product categories and a search bar on the homepage. The product pages are comprehensive, providing detailed product information, reviews, and ingredients. The website loads quickly, and the checkout process is seamless.

Returns and Exchanges

The brand allows customers to return or exchange products within thirty days of purchase. The products must be in their original condition, and any shipping costs incurred will be the sole responsibility of the customer.

Promotions and Discounts

Florence by Mills runs several promotions and discounts on its website. Customers can avail of a 15% discount on their first purchase by subscribing to the brand's newsletter. Additionally, the brand provides free shipping on orders over $50.


Florence by Mills has a positive reputation among its customers, with many affirming the brand's commitment to providing clean and natural products. The brand has also been recognized by several media outlets, including Vogue and Cosmopolitan, for its innovative and clean beauty products.

Payment Options

The brand accepts various payment options, including credit and debit cards, PayPal, and Afterpay.

Loyalty Programs

The brand does not currently have a loyalty program, but customers can create an account to track their orders and receive updates on promotions and new product releases.

Customer Reviews

Customers rate Florence by Mills products highly, with many noting the high quality and effectiveness of the products. The website also provides an extensive review section for each product, enabling customers to browse authentic reviews from others who have used the product.

Community Involvement

Florence by Mills demonstrates its commitment to social justice by partnering with organizations that support issues such as mental health and women's rights. The brand's founder, Millie Bobby Brown, has also used her platform to raise awareness on such issues.

Shipping and Costs

The brand provides free standard shipping on orders over $50 within the United States. Customers can also opt for express or international shipping, with rates based on destination and weight. Customers can track their orders through their account dashboard.