Users Voice for Florists

15% users rated Terrible
5% users rated Poor
20% users rated Average
10% users rated Very Good
50% users rated Excellent
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Florists Overall rating
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Review article published on: 14 Apr 2019

Last updated by on 08 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Dec 2022 5 5 5 5 5 5
Jan 2023 5 4 3.3 4.9 1.8 4.2
Feb 2023 5 4.6 5 3 5 5
Mar 2023 5 3.5 5 5 5 5
Line Chart for Rating of peer stores

Detailed Florists Review by

Introduction: is an online retailer that specializes in delivering flower arrangements, plants, and gifts to customers nationwide. With a wide range of bouquets for different occasions, the website takes pride in providing quality floral arrangements at affordable prices.

Pros and Cons:

Pros: - Wide selection of floral arrangements and gifts - Affordable prices - Same-day delivery options available - Easy-to-use website Cons: - Limited customization options for floral arrangements - Some negative customer reviews regarding delivery and product quality

User Experience:'s website is straightforward and easy to navigate. Customers can easily search for products by occasion, flower type, or price range. The website also offers filtering options, making it easy to find bouquets that fit specific preferences.

Pricing and Value for Money: offers affordable prices for its products, with bouquets ranging from $30 to $120. The website also offers free shipping for select products, and same-day delivery options for an additional fee.


Some of the alternatives to are ProFlowers, FTD, and 1-800-Flowers.

Customer Service: has a customer service team available to assist customers with any questions or concerns. They can be reached by phone or email.

Product Quality and Selection:

The floral arrangements and gifts offered by are of high quality, and the website has a wide selection of options. However, some negative reviews suggest that product quality may vary.

Website Usability:'s website is user-friendly, with a straightforward design that is easy to navigate. The website also offers filtering options, making it easy to find products that fit specific preferences.

Returns and Exchanges: offers a satisfaction guarantee on its products. If a customer is not satisfied with their purchase, they can contact the customer service team to discuss returns or exchanges.

Promotions and Discounts: offers promotions and discounts on select products, including free shipping offers and percentage-off discounts.

Reputation: has mixed reviews regarding product quality and delivery. However, the website has a generally positive reputation for its affordable prices and wide selection of floral arrangements and gifts.

Payment Options: accepts major credit cards, including Visa, Mastercard, American Express, and Discover.

Loyalty Programs: does not currently have a loyalty program.

Customer Reviews:

Customer reviews on are generally positive, although some negative reviews mention issues with product quality and delivery.

Community Involvement: does not have a dedicated community involvement program.

Shipping and Costs: offers free shipping on select products, and same-day delivery options are available for an additional fee. Shipping costs vary depending on the product and delivery location.

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