Users Voice for Florsheim

15% users rated Terrible
5% users rated Poor
20% users rated Average
10% users rated Very Good
50% users rated Excellent
Pie Chart Review Representation for Florsheim
Florsheim Overall rating
Customer Support
Pricing
Returns/Refunds
User Interface
Quality

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Review article published on: 08 Jan 2019

Last updated by on 11 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Dec 2022 5 5 5 5 5 5
Jan 2023 5 4.1 3.1 2.6 1 4.1
Feb 2023 5 5 5 5 5 5
Mar 2023 5 5 5 5 5 5
Line Chart for Rating of peer stores

florsheim.com.au

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Detailed Florsheim Review by

Introduction

Florsheim.com.au is an online store that specializes in men's footwear. The brand has been around for over 125 years, and over this time, it has built a reputation for quality and durability. Florsheim produces both casual and formal footwear, and the shoes are made of high-quality materials such as leather, suede, and nubuck. The company has a strong online presence, making it accessible to customers all over Australia.

Pros and Cons

Some of the pros of shopping at florsheim.com.au include a wide selection of shoes, high-quality products, free shipping for orders over $100, and a loyalty program that rewards customers with discounts on future purchases. The cons of shopping at Florsheim include limited sizes and styles for some of the shoes and relatively high prices compared to other brands.

User Experience

The website is easy to navigate, and customers can easily find what they are looking for. The product pages are well-designed, with high-quality images and detailed descriptions. Customers can also filter their search results by size, style, and color, making it easier to find the right pair of shoes. The checkout process is straightforward, and payment options are secure and well-explained.

Pricing and Value for Money

Florsheim is a high-end brand, and accordingly, their prices are relatively high. However, the quality of the shoes justifies the cost. For customers looking for high-quality, durable footwear that will last a long time, Florsheim is a great choice.

Alternatives

Some alternatives to Florsheim include Clarks, Rockport, and Johnston & Murphy. All of these brands offer high-quality men's footwear at a similar price point.

Customer Service

The customer service at Florsheim is excellent, with a responsive team that is happy to help customers with any questions or concerns. Customers can get in touch via phone or email, and the customer service team is available during business hours.

Product Quality and Selection

Florsheim's products are of high quality, with durable materials and excellent craftsmanship. The company offers a wide selection of shoes, including dress shoes, casual shoes, and boots. Customers can find shoes in a variety of styles and colors, making it easy to find a pair that fits their personal style.

Website Usability

The website is easy to use, with a simple, clean layout that makes it easy to find what you are looking for. The search function is effective, and customers can filter their search results by various categories, such as size, style, and color.

Returns and Exchanges

Florsheim offers returns and exchanges within 30 days of purchase, provided that the shoes are in their original condition. The company does not cover the cost of return shipping.

Promotions and Discounts

Florsheim offers promotions and discounts periodically, including sales and discounts for customers who sign up for their loyalty program. Customers can also receive free shipping on orders over $100.

Reputation

Florsheim has an excellent reputation for quality and durability, with many customers praising the company for its well-made products and excellent customer service.

Payment Options

Florsheim accepts a range of payment options, including Visa, Mastercard, American Express, PayPal, and Afterpay.

Loyalty Programs

Florsheim offers a loyalty program that rewards customers with points for every purchase they make. Customers can redeem their points for discounts on future purchases.

Customer Reviews

Customers consistently praise Florsheim for their high-quality products and excellent customer service. Many customers have noted that the shoes are comfortable, durable, and well-made.

Community Involvement

Florsheim is involved in various community initiatives, including sponsoring local sports teams and participating in charitable events.

Shipping and Costs

Florsheim offers free shipping for orders over $100. For orders under $100, shipping costs are calculated based on weight and size. Delivery times vary depending on the location, but most orders are delivered within 3-7 business days.