Detailed Flowermonthclub Review by Tanya Djavadzadeh
Introduction
Flowermonthclub.com is an online subscription service that delivers monthly flower arrangements directly to your doorstep. They offer a variety of subscription options that cater to different types of preferences, from classic to exotic flowers. The company takes pride in sourcing high-quality, fresh blooms from their global network of growers.
Pros and Cons
Pros:
- Variety of subscription options available
- Premium quality flowers sourced from global growers
- User-friendly website with easy navigation
- Customizable gift messages available
- 100% satisfaction guarantee
- Monthly billing and cancellation options available
Cons:
- Higher pricing compared to other flower delivery services
- Limited customization options for flower arrangements
- Limited selection of add-ons and gifts
User Experience
The website is aesthetically pleasing and easy to navigate. Users can easily choose their subscription options, view past orders, and update their account information. The checkout process is smooth and efficient, with customizable gift messages available for each order.
Pricing and Value for Money
Flowermonthclub.com offers monthly subscriptions starting at $39.95, with prices increasing depending on the type of subscription chosen. While the prices are slightly higher than other flower delivery services, the quality of flowers and the convenience of monthly delivery make it worth it for many customers. Additionally, the website offers an assortment of promotions that make the subscriptions more affordable.
Alternatives
Alternative flower delivery services to consider include ProFlowers, 1-800-Flowers, and Bouqs. Each of these services offers a variety of subscription options and add-ons, with varying price points and customization options.
Customer Service
The company prides itself on customer satisfaction and offers a 100% satisfaction guarantee. If customers are not completely satisfied with their orders, they can contact customer service for a resolution. The customer service team is responsive and helpful in resolving any issues.
Product Quality and Selection
Flowermonthclub.com sources high-quality, fresh blooms from their global network of growers. They offer a variety of flower types, from classic roses to exotic blooms, with each month featuring a different selection. While there are limited customization options for each arrangement, customers can choose their preferred type of bouquet.
Website Usability
The website is user-friendly and easy to navigate. Users can easily browse subscription options, view past orders, and update their account information. The checkout process is efficient, with an option to include a personalized gift message.
Returns and Exchanges
The company offers a 100% satisfaction guarantee, and customers can contact customer service for a resolution if they are not completely satisfied with their orders. Additionally, the website offers a return and exchange policy for damaged or defective products.
Promotions and Discounts
The website offers an array of promotions and discounts for customers, including free shipping and discounts on subscription packages. Customers can also sign up for the email newsletter to receive exclusive promotional offers.
Reputation
Flowermonthclub.com has a solid reputation for quality and customer service. Customers consistently give positive reviews for the quality of flowers and convenience of monthly delivery. Additionally, the company has been featured in reputable publications such as Forbes and Oprah Magazine.
Payment Options
The website accepts major credit cards such as Visa, Mastercard, and American Express. Customers can also choose to pay through PayPal.
Loyalty Programs
The website does not currently offer a loyalty program, but customers can sign up for the email newsletter to receive exclusive promotions and discounts.
Customer Reviews
Customers consistently give positive reviews for the quality of flowers and convenience of monthly delivery. Additionally, the website features a review section where customers can rate their experiences with the company.
Community Involvement
The company does not currently have any community involvement initiatives or partnerships.
Shipping and Costs
The website offers free shipping for all subscription packages. Customers can choose their preferred delivery date, and the company guarantees delivery within seven days of the selected date. Additional shipping costs may be incurred for non-subscription orders.