Users Voice for Foodsaver

81% users rated Terrible
2% users rated Poor
2% users rated Average
0% users rated Very Good
15% users rated Excellent
Pie Chart Review Representation for Foodsaver
Foodsaver Overall rating
Customer Support
Pricing
Returns/Refunds
User Interface
Quality

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Review article published on: 19 Nov 2019

Last updated by on 08 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Sep 2022 5 3.8 4.1 3.7 3.5 4.5
Oct 2022 5 4.2 3.9 2.5 5 4.7
Nov 2022 5 2.8 4.1 3 5 4.2
Dec 2022 5 5 5 5 5 5
Mar 2023 1 3.4 3 5 5 3.3
Line Chart for Rating of peer stores

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Detailed Foodsaver Review by

Introduction

Foodsaver.com is a leading online store that specializes in vacuum sealing systems and food storage solutions. Founded in 1987, the company has been at the forefront of revolutionizing the way people store, preserve, and enjoy food. With a user-friendly website and a wide selection of products, Foodsaver.com has become a go-to destination for food enthusiasts who want to maintain the freshness, flavor, and quality of their meals for longer periods.

Pros and Cons

Pros:
  • High-quality vacuum sealing systems that are easy to use and maintain
  • A wide range of food storage solutions, including bags, rolls, containers, and accessories
  • Great customer service, with friendly and knowledgeable staff who are always ready to assist
  • Competitive pricing and regular promotions and discounts
  • Excellent reputation, with many positive customer reviews and ratings online
Cons:
  • Some customers may find the prices of certain products to be a bit high
  • The website can be slow at times, especially during peak hours

User Experience

Foodsaver.com offers a seamless and user-friendly experience to its customers. The website is easy to navigate, with clear and concise product descriptions and images. The shopping cart and checkout process are also straightforward, making it easy for customers to place orders quickly and efficiently. The site is also optimized for mobile devices, ensuring that customers can shop on-the-go.

Pricing and Value for Money

Foodsaver.com offers competitive pricing for its range of products. While some items may be slightly more expensive than those offered by other retailers, the quality of the products and the excellent customer service make up for the difference. Additionally, the site regularly runs promotions and discounts, allowing customers to save even more money on their purchases.

Alternatives

There are many alternatives to Foodsaver.com in the vacuum sealing and food storage market. Some of the most popular include Amazon, Bed Bath & Beyond, and Target. However, Foodsaver.com stands out from the competition with its quality products, excellent customer service, and competitive pricing.

Customer Service

Foodsaver.com prides itself on offering exceptional customer service. The company has a team of friendly and knowledgeable staff who are always ready to assist customers with any questions or concerns they may have. Whether through phone, email, or live chat, customers can expect timely and helpful responses from the Foodsaver.com team.

Product Quality and Selection

Foodsaver.com offers a wide range of vacuum sealing systems and food storage solutions, ensuring that customers can find the right products to meet their needs. The products are of high quality, with durable materials and innovative designs that are built to last. Additionally, the site offers a range of accessories, including bag sealers, canisters, and jar sealers, to enhance the functionality of the vacuum sealing systems.

Website Usability

Foodsaver.com has a user-friendly website that makes it easy to find and purchase products quickly and efficiently. The site is organized and easy to navigate, with clear and concise product descriptions and images. Additionally, the site is optimized for mobile devices, ensuring that customers can shop on-the-go.

Returns and Exchanges

Foodsaver.com offers a hassle-free returns and exchanges policy. If customers are not satisfied with their purchase, they can return it within 30 days for a full refund or exchange. The company also offers a one-year warranty on its products, ensuring that customers can shop with confidence.

Promotions and Discounts

Foodsaver.com regularly runs promotions and discounts, offering customers excellent value for their money. Customers can find discounts on select products or save money on their entire purchase with coupon codes. Additionally, the site has a loyalty program that offers exclusive discounts and offers to members.

Reputation

Foodsaver.com has an excellent reputation in the vacuum sealing and food storage market. The company has been in business for over 30 years and has built a loyal customer base thanks to its high-quality products and excellent customer service. The site has many positive reviews and ratings online, further cementing its reputation as a trustworthy and reliable retailer.

Payment Options

Foodsaver.com offers a range of payment options to its customers, including major credit cards and PayPal. The site uses secure checkout technology to ensure that customer information is protected during the payment process.

Loyalty Programs

Foodsaver.com offers a loyalty program called FreshBucks, which rewards customers for their purchases. Members can earn points for every purchase they make and redeem them for exclusive discounts and offers.

Customer Reviews

Foodsaver.com has many positive reviews and ratings from satisfied customers. Customers praise the site for its quality products, excellent customer service, and competitive pricing. Many customers also appreciate the regular promotions and discounts offered by the site.

Community Involvement

Foodsaver.com is involved in various charitable and community initiatives. The company has partnered with organizations such as Feeding America and No Kid Hungry to help fight hunger and food waste in communities across the country.

Shipping and Costs

Foodsaver.com offers free shipping on all orders over $50. For orders under $50, shipping costs vary depending on the size and weight of the package. Standard shipping typically takes between 3-7 business days. The site also offers expedited shipping options for customers who need their products sooner.

Foodsaver Recent User Reviews

User Rating

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Reviewer Name: Cary

Review Submission Date: 2022-11-07

Review Title: Worthless plastic containers for…
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Review Description: Worthless plastic containers for storing food. They don't stay sealed in the refrigerator. I've purchased and used different styles of their reusable containers and the only consistent thing about them is you can't count on them staying sealed which is obviously why you buy them in the first place. Waste of money.

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Reviewer Name: Russell Higley

Review Submission Date: 2022-07-08

Review Title: No customer support from Food Saver
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Review Description: The plastic coupling of the sealer hose that attaches to containers for creating a vacuum broke right after I first used my new Food Saver. I have called Customer Service 4 to 5 times a day, every day, for 6 weeks and they do not answer. After following the prompts, voice message “unable to the transfer a call, try again later,” followed by a disconnect. There is no customer service support and stores cannot order the replacement part.

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Reviewer Name: Theresa K. Salazar-Bredin

Review Submission Date: 2022-06-30

Review Title: Does not hold a seal!
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Review Description: Does not hold a seal!! Waste of money

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Reviewer Name: Michael

Review Submission Date: 2022-06-13

Review Title: This product sucks don't buy it
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Review Description: This product sucks don't buy it

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Reviewer Name: Shane Dunn

Review Submission Date: 2022-05-17

Review Title: Try being in the uk… blade breaks and…
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Review Description: Try being in the uk… blade breaks and there is no spare available… a complete lack of back-up as far as I’m concerned… I’d never purchase a foodsaver product again…

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Reviewer Name: Matt Eric

Review Submission Date: 2022-04-17

Review Title: Ruined Easter Dinner & $75 Prime Rib
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Review Description: Just had a $75 prime rib roast ruined for Easter. Was using sous vide, I’ve had issues before but was diligent in vac sealing and inspected the seal. Spent an hour prepping this prime rib. Checked the seal after 30,60 mins and was fine. Ran some errands, came back and there was a 1” breach in the seal. Don’t recommend poaching a prime rib. Companies that can’t do their basic product function, while wasting this kind of money and time deserve to go broke. Don’t buy

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Reviewer Name: John Stalley

Review Submission Date: 2022-02-07

Review Title: I agree avoid Foodsaver brand like the plague!!!
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Review Description: I have purchased 3 different models of this product. All have failed within 2 years. All off warranty. Agree with previous review...AVOID FOODSAVER BRAND LIKE THE PLAGUE!

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Reviewer Name: John Stalley

Review Submission Date: 2022-02-07

Review Title: I agree avoid Foodsaver brand like the plague!!!
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Review Description: I have purchased 3 different models of this product. All have failed within 2 years. All off warranty. Agree with previous review...AVOID FOODSAVER BRAND LIKE THE PLAGUE!

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Reviewer Name: David

Review Submission Date: 2021-09-15

Review Title: Avoid Food Saver like the plague
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Review Description: I just purchased a Food Saver brand Vacuum Sealer along with. Food Saver brand accessory. When I tried it, I found that the accessory is not compatible with the machine.I called customer service during what the company lists as it's business hours and received a message that the office was closed. I then sent an email to customer service using the email address listed in the product instructions. The email bounced. Bad address.Don't buy Food Saver brand. I thought it would be better than a no-name brand. It's not.

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Reviewer Name: David

Review Submission Date: 2021-09-15

Review Title: Avoid Food Saver like the plague
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Review Description: I just purchased a Food Saver brand Vacuum Sealer along with. Food Saver brand accessory. When I tried it, I found that the accessory is not compatible with the machine. I called customer service during what the company lists as it's business hours and received a message that the office was closed. I then sent an email to customer service using the email address listed in the product instructions. The email bounced. Bad address. Don't buy Food Saver brand. I thought it would be better than a no-name brand. It's not.

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