Footshop User Reviews

Introduction

Footshop.com is an online shoe store that offers a wide range of apparel, shoes, and accessories from popular brands such as Nike, Adidas, and Puma. The website was founded in 2011 in Prague and has since expanded its operations to over 50 countries.

Pros and Cons

Pros: A vast array of products, free shipping on orders over €150, competitive pricing, and a user-friendly interface. Cons: Limited shipping options, no physical stores, and occasional stock shortages.

User Experience

Footshop.com provides an intuitive, user-friendly shopping experience. The website's interface is easy to navigate, with separate categories for products, brands, and sales. The search bar allows users to locate products quickly, while product pages provide detailed information about sizing and features.

Pricing and Value for Money

Footshop.com offers competitive pricing on a broad range of products, with regular discounts available during sale periods. Although some items may be more expensive than other online retailers, the site's broad selection and free shipping on orders over €150 make it a worthwhile investment.

Alternatives

Alternative online shoe retailers include global giants such as Zappos and Amazon, as well as regional platforms such as JD.com and KicksUSA.

Customer Service

Footshop.com provides excellent customer service, with responsive support via email and a phone line available during business hours. The website also has an extensive FAQ section that answers common questions.

Product Quality and Selection

Footshop.com stocks a vast selection of high-quality shoes, apparel, and accessories from top brands. The site also offers exclusive collaborations and limited editions, making it an ideal platform for sneakerheads and fashion enthusiasts.

Website Usability

Footshop.com provides a user-friendly platform that allows customers to browse products and make orders quickly and easily. Its clean, modern design is accessible to all users, regardless of their technical expertise.

Returns and Exchanges

Footshop.com has a 30-day return policy for most products, allowing customers to exchange or return items if they are not satisfied. Customers must submit a return request through the website's contact form.

Promotions and Discounts

Footshop.com offers a range of promotions and discounts on selected products throughout the year. Customers can also enter discount codes during checkout to receive additional savings.

Reputation

Footshop.com has a strong reputation within the online sneaker and fashion communities, with consistently positive reviews for its product quality and service.

Payment Options

Footshop.com accepts a range of payment methods, including credit cards, PayPal, and Apple Pay.

Loyalty Programs

Footshop.com offers a loyalty program that rewards customers with points for every purchase made on the platform. Customers can redeem points for discounts on future purchases.

Customer Reviews

Footshop.com has an extensive review section that allows customers to rate and review products. These reviews help other customers assess the quality and fit of products before making a purchase.

Community Involvement

Footshop.com is involved in the sneaker and fashion communities, with regular collaborations and partnerships with bloggers and influencers.

Shipping and Costs

Footshop.com provides free shipping on orders over €150, with delivery times ranging from two to five days for European orders. The website also provides shipping to countries outside of Europe, with prices varying depending on location.