Footshop Reviews

Voted Average (3/5)

517 Votes

20 Reviews

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In the Shoe Store category

Pie-Chart Analysis

40% users rated Terrible
0% users rated Poor
0% users rated Average
15% users rated Very Good
45% users rated Excellent
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L Laura Albu
17 days ago

the did not reimburse the amount, rude employee, unresponsive

My review for footshop.eu the did not reimburse the amount after returning the product, pass the 7 days they stated in the return confirmation, I am calling, in the 9th day and a rude employee is screaming at me when I ask for an explanation and a precise timestamp when the refund will be made. Then they do not answer the phone. I strongly do not recommend!!!
M Marel Williams Spencer
30 days ago

Foot stop is scammers

My review for footshop.eu I ordered a pair of Jordan Air shoes or tackiesI paid via eft 1899.00The order was placed on the 27 November 2023Its the 2nd of February 2024I never received the tackiesThey don't respond on the wattapp number I call and send messages on watapp They are dead
L LinuxR Rules
44 days ago

Fast Delivery , Quality products!

My review for footshop.eu My 1st time buying from this store! definetly wont be my last! The Shoes are Premium quality ,Delivery took not more than 2 days! Very happy with my kicks from them
J Josuah Salazar Velasco
45 days ago

I was wrong!

My review for footshop.eu Yes I was worried that this company was a scam when seeing so many bad reviews, but I have to admit that my nike terrascape airmax arrived perfectly beautiful, thank you and thanks to customer service for picking up the call and making me calm down. THANK YOU :)
T Tracy McIsaac
65 days ago

I’m a believer!

My review for footshop.eu I was skeptical when my daughter wanted to spend all her Christmas money on a pair of Wonka Chuck 70 shoes. I thought it was a scam, but that's what she wanted. I ordered the shoes ( which in my opinion were too much, but that's what Christmas is for (and at 13 years old she was willing to take the chance). They arrived in 3 days (amazing). Yes, we were charged $40 for shipping, but they came so fast. She is so excited!!!
A Aleksander
86 days ago

I’m ordered sports tracksuit and apply…

My review for footshop.eu I'm ordered sports tracksuit and apply some promocode that i noticed on the top of the page. After 1 hours half of my order (yes, half) was canceled because promocode was applied wrongly or something like this and then they want to send my HALF of my order without any questions xD embarrassmentThey don't ask my if i'm want to cancel my order, they just sending you half or order.+ I had also some experience with return to this shop and from moment when you return you package it take about 3-4 week to start refund process. One of the longest refunds every is here.
T Tanya
106 days ago

I had an amazing experience with Foot Shop

My review for footshop.eu I had an amazing experience with Foot Shop. The customer service was impeccable and the product was exactly what I was looking for.” “I was so pleased with the service I received. They went above and beyond to to ensure I received my item. Thank 😊
E erik bakker
292 days ago

Was looking for some Adidas hiking…

My review for footshop.eu Was looking for some Adidas hiking shoes, found them at Footshop almost 70 euro cheaper then the official adidas site. Delivery (standard) isn't the fastest. But paying much less , it's worth it the wait. Will use Footshop again.
N NC
293 days ago

Everything went wrong. STAY AWAY!!!

My review for footshop.eu Everything went wrong. They say 24 hours delivery but thus is not true. I paid eur 38 more for the 24h delivery and still 3 working days later rhe item had not yet departed from their warehouse! Lies? The customer support in my language did not provide any solution, never provided me with a tracking number, no follow up. I had to contact this "customer support" 5 times myself. I cancelled the order and requested a refund. Instead they charged my card but they sent me a 20% discount for my nexr order!!! Stay away! I m still not sure that i will get my money back! Worst experience ever!!!!
V Viola Dalma Balogh
304 days ago

⭐️⭐️⭐️⭐️⭐️

My review for footshop.eu One of the best customer service experiences I’ve ever had. I wasn’t sure about my size, but Gergő helped me out. He was really patient, helpful and nice towards me. If you have any issues or questions regarding your order, don’t hesitate to contact him. :-)
N Natasha Podgorsek
496 days ago

Regarding my review to Footshop dated…

My review for footshop.eu Regarding my review to Footshop dated 19 of October, I would like to thank Ms. Nevena from Footshop for the trust and effort shown, I have already received my money back. So my experience is still good and I will continue to buy from them. However, I would suggest that they seriously consider changing the courier, that they should switch Packeta.
O Oliver B
506 days ago

A Shop Above the Rest: My Ode to Footshop.eu

From the moment I stumbled upon Footshop.eu, my sneaker game transformed. Each purchase felt like unwrapping a gift - pristine shoes, perfectly packaged, straight to my door. But it wasn't just the products that made me a loyal customer; it was the impeccable service that set Footshop.eu apart. Even when I had questions or needed assistance, their customer service team was not only helpful but also lightning-fast in their responses. The peace of mind knowing that someone had my back made every shopping session a delight. With decent shipping times and products that never failed to impress, Footshop.eu earned not just my five stars, but my unwavering loyalty. They've truly raised the bar in the sneaker game, making them not just a store but a destination for every sneakerhead out there.
G Gary Woods
640 days ago

From Frustration to Relief: A Tale of Customer Service Excellence

After a frustrating experience with footshop.eu, where my requests for an exchange went unanswered, I was on the verge of giving up. I had purchased three different arch cookies to help with my foot pain, but one of them fell short in terms of support compared to the others. Despite numerous emails, I received no response regarding a return. Feeling disheartened, I stumbled upon the same items on Amazon. The seamless ordering process and exceptional customer service on Amazon proved to be a stark contrast to my experience with footshop.eu. In the end, I not only found the products I needed but also a reliable platform for future purchases. Thank you, Amazon, for turning my frustration into relief.
J Jeffery from the US
711 days ago

Good website for sneakers expensive for US customers!

My review for footshop.eu Gotta say I was very surprised that I won a sneaker raffle from Footshop didn't even know about the company until I ran into the ad for them on Twitter. Also didn't know they were located in Prague, Czechoslovakia and the sneakers were gonna cost me $60-$70 more US dollars. Even though I paid a lot more for the sneakers I was very satisfied with them and how fast I received the package in the mail. Thank you for the great service Footshop just wish the fees were a bit lower for US customers.
K Kush OG
712 days ago

Nevena’s Exceptional Customer Service Shines Bright at Footshop.eu

I recently purchased an adidas EQT jumper from Footshop.eu, and although the sizing wasn't quite right, my experience was saved by the incredible service provided by Nevena. Despite the challenges of international shipping delays, Nevena's responsiveness and dedication truly stood out. Her assistance ensured that my item was returned and exchanged efficiently, arriving in due time. Nevena's professionalism and commitment to customer satisfaction are commendable, making her a true asset to the company. I wholeheartedly give her 5 stars for turning what could have been a frustrating experience into a positive one. Thank you, Nevena, for your exceptional support. Warm regards, Deepak

Introduction

Footshop.eu is an online footwear retailer that offers a wide range of sneakers, boots, sandals, and other types of shoes for men, women, and children. With a commitment to providing the latest and most popular footwear brands, Footshop.eu has become a go-to destination for sneaker enthusiasts and fashion-forward individuals.

Pros

  • Extensive selection of footwear from top brands
  • User-friendly website with easy navigation
  • Competitive prices and regular discounts
  • Fast and reliable shipping options
  • Responsive customer service
  • Positive customer reviews and reputation

Cons

  • Limited availability of some popular styles and sizes
  • Shipping costs can be high for international orders

User Experience

The user experience on Footshop.eu is highly satisfactory. The website features a clean and intuitive design, making it easy for customers to browse and find their desired footwear. The search function is efficient, allowing users to filter products by brand, price, size, and color.

The product pages provide detailed information, including multiple images, descriptions, specifications, and customer reviews. This helps users make informed purchase decisions. Additionally, the checkout process is streamlined for a hassle-free experience.

Pricing and Value for Money

Footshop.eu offers competitive prices for its wide range of footwear. The store often provides discounts and promotions, making it a cost-effective option for customers. While some high-end sneakers may carry a premium price tag, the quality and exclusivity of these products justify the cost.

Customer Service

The customer service team at Footshop.eu is responsive and professional. They can be reached through various channels, including email, live chat, and phone. Customers typically receive prompt assistance regarding inquiries, order tracking, returns, and exchanges. The positive feedback from customers reflects the store's commitment to excellent service.

Product Quality and Selection

Footshop.eu partners with renowned footwear brands, guaranteeing high-quality products. The store offers a wide selection of sneakers, boots, sandals, and other shoe types, catering to diverse tastes and preferences. However, due to the popularity of some styles, availability in certain sizes may be limited.

Website Usability

Footshop.eu's website is designed with usability in mind. The intuitive layout and clear categorization of products ensure a seamless browsing experience. The site loads quickly, preventing frustrating delays for users. Navigation is straightforward, with menus and filters that help customers find their desired products easily.

Returns and Exchanges

Footshop.eu provides a hassle-free returns and exchanges policy. Customers can return or exchange unworn items within a specified timeframe, typically 30 days. The store offers detailed instructions and provides prepaid shipping labels for returns, making the process convenient and cost-effective for customers.

Promotions and Discounts

Footshop.eu regularly offers promotions and discounts across their range of footwear. These promotions may include percentage discounts, buy-one-get-one deals, or free shipping. Customers can subscribe to the newsletter or follow the store's social media accounts to stay updated on the latest deals and exclusive offers.

Reputation

Footshop.eu has built a strong reputation as a trusted online footwear retailer. Their commitment to providing authentic, high-quality products and excellent customer service has earned them positive feedback and a loyal customer base. The store has received favorable reviews from reputable publications and fashion influencers, further solidifying its reputation.

Payment Options

Footshop.eu accepts various payment options, including major credit cards, PayPal, and Klarna. This offers customers flexibility and convenience when making purchases. The secure payment gateway ensures the protection of personal and financial information.

Loyalty Programs

Footshop.eu does not currently offer a loyalty program. However, they frequently reward customers with special promotions and exclusive offers, showcasing their appreciation for continued support.

Customer Reviews

Customer reviews of Footshop.eu are largely positive. Customers praise the store's product selection, reasonable prices, and efficient customer service. Many reviewers highlight their satisfaction with the prompt delivery and the accuracy of the products received. The positive feedback from customers reflects the store's commitment to meeting and exceeding customer expectations.

Community Involvement

Footshop.eu actively engages with its customers and the sneaker community through social media platforms and collaborations with influencers and artists. They often organize giveaways, contests, and community events to connect with their audience and foster a sense of belonging within the sneaker culture.

Shipping and Costs

Footshop.eu offers fast and reliable shipping options. The store provides both domestic and international shipping, although international shipping costs can be high. The shipping fees vary depending on the destination and the chosen delivery method. Customers can track their orders through a provided tracking number, ensuring transparency and peace of mind.

In conclusion, Footshop.eu is a highly reputable online retailer that offers an extensive selection of footwear, competitive prices, and exceptional customer service. Their commitment to quality and customer satisfaction, combined with a user-friendly website and regular promotions, makes Footshop.eu a top choice for sneaker enthusiasts and fashion-conscious individuals.