Users Voice for Forward

15% users rated Terrible
5% users rated Poor
20% users rated Average
10% users rated Very Good
50% users rated Excellent
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Forward Overall rating
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Review article published on: 04 Jun 2019

Last updated by on 11 Mar 2023

"Hi There! My name is Tanya Djavadzadeh. I am a social media strategist who has been helping build pages in the political and film industry."
Dec 2022 5 1.8 5 5 5 5
Jan 2023 5 5 1.5 5 4.1 3.3
Feb 2023 5 3.4 5 5 5 5
Mar 2023 5 3.1 5 5 5 5
Line Chart for Rating of peer stores

Detailed Forward Review by

Introduction is a leading online marketplace for bicycles and biking gear. It is a one-stop-shop for all your biking needs, whether you are a professional cyclist or a weekend adventurer. With an extensive range of products, from bikes to helmets, this website is the perfect destination for anyone looking to improve their cycling experience.

Pros and Cons

Pros: - Wide range of bikes and biking accessories - High-quality products at reasonable prices - Easy-to-use website with a user-friendly interface - Excellent customer service - Free shipping on all orders above $50 Cons: - Limited range of brands - No physical stores for customers to visit

User Experience has a user-friendly website that makes finding the right product a breeze. The homepage features different categories of bikes, gear, and accessories, making the shopping experience easy and streamlined. Their website also features a responsive design and fast loading times, ensuring that you can easily find what you are looking for.

Pricing and Value for Money offers high-quality products at reasonable prices. They also have periodic deals and promotions, which further adds to the value of their products. While it may not be the cheapest biking store, you can be assured that you are getting a good deal for the products you purchase.


There are several other online retailers that cater to the biking industry. Some popular alternatives to include REI, Jenson USA, and Chain Reaction Cycles.

Customer Service offers excellent customer service. Their customer support team is responsive and helpful, ensuring customer satisfaction with every purchase. They also offer free returns on all unused items within 30 days of their delivery.

Product Quality and Selection only sells high-quality products from trusted brands in the biking industry. They offer a wide range of bikes, biking gear and accessories, ensuring that customers can find everything they need for their biking adventures. Their website is regularly updated with the latest products, ensuring that customers always have access to the newest products available in the market.

Website Usability's website is easy to navigate, with well-labeled categories and sub-categories that make finding the right product a breeze. The search function on their website is also powerful, making it easy to find specific products. The website is fast loading and responsive, ensuring that customers can place orders quickly and efficiently.

Returns and Exchanges offers free returns on all unused items within 30 days of their delivery. Customers can return the product for a refund or exchange. The return process is simple and easy, reducing the hassle for customers who need to make returns.

Promotions and Discounts regularly has promotions and discounts on their products. Customers can check the website or subscribe to their newsletter to stay updated on the latest deals.

Reputation has a positive reputation in the biking industry. They are known for offering high-quality products, exceptional customer service, and timely deliveries. Their website has many positive reviews from satisfied customers, attesting to their reliability and commitment to customer satisfaction.

Payment Options

For payment, accepts all major credit cards, including Visa, Mastercard, American Express, and Discover. They also accept PayPal, making it easy for customers to make their purchases.

Loyalty Programs does not have a loyalty program at the moment, but they have periodic deals and promotions for their customers.

Customer Reviews

Customers have left many positive reviews of's products and services. The customer reviews attest to the high quality of their products and exceptional customer service.

Community Involvement is involved in various community events, such as charity bike rides, to promote biking culture and a healthy lifestyle.

Shipping offers free shipping on all orders above $50. They also have fast and reliable shipping options to ensure timely delivery of your products.

Costs offers reasonable prices for their high-quality products. While they may not be the cheapest option available, their focus on quality and customer satisfaction makes them an excellent value for money.