Users Voice for Foxybae

81% users rated Terrible
0% users rated Poor
0% users rated Average
0% users rated Very Good
19% users rated Excellent
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Foxybae Overall rating
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Pricing
Returns/Refunds
User Interface
Quality

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Review article published on: 17 Apr 2019

Last updated by on 08 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Aug 2022 2.4 4.3 1.3 4.2 4.8 2.2
Sep 2022 1 4.8 1 4.5 4.8 2.3
Oct 2022 5 4.2 1 4 4.8 3.6
Mar 2023 1 3.9 1 4.2 4.9 5
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Detailed Foxybae Review by

Introduction

FoxyBae.com is a US-based hair care brand that offers a wide selection of premium hair styling tools, including hair straighteners, curling wands, and blow dryers. The company's products are designed to help users achieve salon-quality hairstyling results from the comfort of their own homes.

Pros and Cons

Pros:
  • High-quality hair styling tools with a modern and sleek aesthetic
  • Advanced features such as ceramic and tourmaline coatings for reduced damage and smoother finish
  • Reasonably priced compared to competitors in the high-end hair styling tool market
  • Offers bundle deals and promotions for added value and affordability
Cons:
  • Product selection is limited compared to other hair styling brands on the market
  • Limited availability of certain products, which can result in stock shortages during peak buying periods

User Experience

FoxyBae.com offers an engaging and user-friendly website that is easy to navigate. The website has a modern and clean design and offers clear and concise product descriptions. The shopping cart and checkout process is straightforward, and the website offers various payment options, including PayPal, Apple Pay, and standard credit card processing.

Pricing and Value for Money

The products on FoxyBae.com are reasonably priced compared to other high-end hair styling brands. The company offers bundle deals and promotions, which can help users save money, especially when purchasing more expensive tools like hair straighteners and curling wands.

Alternatives

FoxyBae.com competes with other high-end hair styling brands like Dyson, GHD, and T3. These brands offer a wider selection of products, but they can also be significantly more expensive.

Customer Service

FoxyBae.com offers excellent customer service, with a responsive and helpful customer support team. The company offers free shipping in the US for purchases over $75 and a 60-day money-back guarantee.

Product Quality and Selection

FoxyBae.com offers a limited selection of high-quality hair styling tools that have received favorable customer reviews. The products are designed to reduce hair damage and promote a smooth and frizz-free finish.

Website Usability

FoxyBae.com's website is modern, sleek, and user-friendly. Users can easily find the products they want and learn about their features, benefits, and technical specifications. The website also offers a blog section with hairstyle tutorials and hair care tips.

Returns and Exchanges

FoxyBae.com offers a 60-day money-back guarantee for customers who are not satisfied with their purchase. The company accepts returns and provides free shipping for returns or exchanges within the US.

Promotions and Discounts

FoxyBae.com offers bundle deals and promotions throughout the year. Customers can sign up for the company's email list to receive exclusive discounts and offers.

Reputation

FoxyBae.com has received favorable reviews from customers who praise the company's high-quality products and responsive customer service. The company has also been featured in several reputable media outlets and beauty blogs.

Payment Options

FoxyBae.com accepts various payment options, including PayPal, Apple Pay, and standard credit card processing.

Loyalty Programs

FoxyBae.com does not offer a loyalty program for frequent customers.

Customer Reviews

FoxyBae.com has received generally positive customer reviews, with customers praising the company's customer service, product quality, and affordability.

Community Involvement

FoxyBae.com does not appear to have any significant community involvement or charitable initiatives.

Shipping and Costs

FoxyBae.com offers free shipping for purchases over $75 within the US. The company also ships internationally, with additional shipping costs depending on the customer's country of residence.

Foxybae Recent User Reviews

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Reviewer Name: Concettina Bertucci

Review Submission Date: 2022-09-27

Review Title: Brush bristles have burnt off and the…
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Review Description: Brush bristles have burnt off and the brush has burnt off some of my hair. I contacted the company and they won't send a new one without an original receipt. I sent pictures and video of the product. I don't keep all my receipts. It is a manufacturing defect which can is a potential fire hazard. This should be an automatic refund or replacement.

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Reviewer Name: SUE K ny

Review Submission Date: 2022-09-26

Review Title: bristles fall out-handle heats up
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Review Description: I got the foxybae round brush mini hair dryer - rose gold. The bristles fall out everytime I use it. They bend also. And the rose colored metal on the handle heats up - very hot! so you can't hold the dryer for too long before you have to turn it off and let it cool down. It takes forever to dry your hair that way! Makes me think - has no one at the company ever actually used this dryer? It was apparent the first time I used it. Do not buy this dryer!!

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Reviewer Name: Zoe Laurent

Review Submission Date: 2022-08-12

Review Title: Worst company ever
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Review Description: Worst company ever. Won’t answer emails or complaints. I placed an order three weeks ago. Only got one of three items. And now they’re saying the whole thing was delivered. Stay away. Don’t waste your money.

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Reviewer Name: Dalia Lomas Garza

Review Submission Date: 2022-06-13

Review Title: Very unprofessional customer service
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Review Description: Very unprofessional customer service. I bought a straightener and a curling iron both only worked for a couple of weeks, they send me a replacement and the straightener started making a buzzing sound like when there’s a shortage on the electricity then stop working, they told me they couldn’t give me another replacement because they already send me 2 replacements. Just a waste of over $100.00!!!!! I don’t recommend you buy their products, they will only work for a couple of weeks!!!!

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Reviewer Name: KL

Review Submission Date: 2022-03-17

Review Title: Wish I could give zero stars
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Review Description: Wish I could give zero stars. They will mess your order up and refuse to correct it. Stay away!

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Reviewer Name: Deborah Leister

Review Submission Date: 2022-02-09

Review Title: Horrible Service, Unprofessional
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Review Description: Horrible, horrible customer service, very unprofessional!! This company is not a professional organization so be very careful ordering from them, they make their own rules as they go along. If you ask for a manager they claim they are a manager when they are not, and when you ask for their manager they refuse to escalate the issue. Chose another company that is reputable, this one definitely is not!!

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Reviewer Name: serena DaCastello

Review Submission Date: 2022-01-06

Review Title: 2 months later I have not received all…
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Review Description: 2 months later I have not received all my stuff bit their email says I did. Then I call customer service the put me on hold for 10 minutes and then hang up over and over again.

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Reviewer Name: Angie Wells

Review Submission Date: 2021-01-05

Review Title: I Love FoxyBae
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Review Description: I Love FoxyBae! Their hair care products and their styling tools are amazing I owe three different FoxyBae styling tools and I love all three of them! My straightener makes my hair so soft and sleek my 32mm curling wand does a wonderful job when I’m wanting to have curls without all the frizz! I also own the 25MM curling wand! That does a wonderful job too! I would most definitely recommend FoxyBae hair care products also for instance the heat shield for when you using all your FoxyBae styling tools!

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Reviewer Name: ALISHA H

Review Submission Date: 2020-05-02

Review Title: Great and prompt service
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Review Description: Great and prompt service, Products are amazing.

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