Frankyamsterdam Reviews

Voted Average (3/5)

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28 Reviews

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Deeply Disappointed with Misleading Product

I recently purchased the "Northern Star" earrings from frankyamsterdam.com, expecting to receive genuine sterling silver pieces. Unfortunately, my experience was a far cry from what was promised. Instead of solid sterling silver, the earrings were only plated with a thin layer of silver. As a result, the coating started to peel off, revealing what seems to be a copper or metal base underneath. This not only made the earrings unwearable due to potential skin irritation but also left me feeling deceived and cheated. It's disheartening to see a product fall so short of its advertised quality, and I hope that the company takes steps to rectify this issue for future customers.

Unveiling the True Brilliance of Franky Amsterdam Oorbellen

Embarking on a quest for elegance, I stumbled upon the Northern Star earrings from frankyamsterdam.com, expecting the allure of Sterling zilver. Yet, like unwrapping a beautiful gift only to find a mere facade, disappointment awaited. The shimmering surface revealed itself to be a fleeting illusion, as the layer of zilver effortlessly peeled away, exposing a base of questionable metal beneath – perhaps copper. Unfortunately, this disillusionment not only overshadowed my anticipated joy but also left my ears ablaze with discomfort, a disheartening reminder of being misled. The allure of authenticity was tarnished, and the betrayal of expectations lingered like a bitter aftertaste. In the realm of adornments, where every piece narrates a tale of sophistication and grace, trust is the cornerstone that elevates the mundane to the extraordinary. Alas, the Northern Star earrings dimmed this beacon of trust, shrouding my purchase in doubt and regret. May this cautionary tale shed light on the essence of transparency and the essence of truth in the realm of jewelry, for true elegance resonates beyond mere appearances.

Outstanding Customer Service! A Black Friday Miracle!

My experience with frankyamsterdam.com has been nothing short of amazing. I was a bit hasty in placing my order during Black Friday, and I ended up overpaying. However, to my surprise, I received a refund for the difference without even having to ask. This level of customer service is truly exceptional and something that is rare to come by. I am extremely grateful for their prompt and considerate response. This unexpected act of kindness has not only restored my faith in their brand but also turned what could have been a frustrating situation into a delightful experience. Thank you for going above and beyond, frankyamsterdam.com!

Above and Beyond Customer Service Experience at Franky Amsterdam

As I navigated through the enticing Black Friday deals on frankyamsterdam.com, my excitement got the best of me, leading to a hasty purchase. However, to my pleasant surprise, the team at Franky Amsterdam went above and beyond to rectify my mistake by promptly refunding the price difference. This level of genuine care and exceptional service is truly remarkable and something you don't come across often in the e-commerce world. I am truly impressed and grateful for their efforts. Thank you for the fantastic service, Franky Amsterdam - you have gained a loyal customer in me!

A Disappointing Experience Turned into a Customer’s Regret

I recently had the pleasure of discovering frankyamsterdam.com and was immediately drawn to the exquisite designs of Franky's earrings. The packaging also exuded a sense of thoughtfulness and care, which only enhanced my excitement. However, my initial enthusiasm quickly dissipated when the earrings I ordered arrived damaged. What followed was a frustrating and disheartening experience with the customer service team at Franky Amsterdam. Upon reaching out to address the issue, I was met with resistance and refusal, as they initially declined to provide a refund for the damaged goods. Feeling perplexed by this response, I took the initiative to review their terms and conditions, only to discover that I was indeed entitled to a refund. Despite presenting evidence of the damaged earrings and referencing their own policies, the handling of the situation remained unhelpful and dismissive. The ensuing email exchanges were undeniably unprofessional and left me feeling unjustly accused and disrespected. While I won't divulge the specifics to maintain fairness and respect privacy, I was met with a lack of accountability and a condescending tone throughout the communication. Ultimately, after days of back and forth, I was offered a partial refund in the form of a gift voucher, with no acknowledgment or apology for the distressing treatment I endured. As a once loyal customer, I cherished the unique designs and quality of Franky Amsterdam's jewelry, amassing an impressive collection of their earrings. However, this experience has left me reluctant to engage with their customer service again. I would still recommend their products to those who can avoid the need for any customer support interaction. The brand's designs are truly captivating, although the price-to-quality ratio may not be ideal. For individuals who prioritize exceptional and distinctive designs over seamless customer service, Franky Amsterdam may still hold appeal. This encounter has undeniably tainted my perception of the brand, and while I remain enamored with their jewelry, I am hesitant to consider further purchases. The regrettable handling of this situation has overshadowed the initial allure of Franky Amsterdam's offerings, leaving me disillusioned and disheartened.

Overwhelming Experience with Franky Amsterdam

After reading an honest review on frankyamsterdam.com, I was initially drawn in by the stunning designs of Franky's earrings. The intricate craftsmanship and elegant packaging truly set them apart. However, my admiration quickly turned to disappointment when the earrings I ordered arrived damaged. Upon reaching out to Franky Amsterdam's customer service, I found myself facing unexpected challenges. At first, I was told that the damaged items wouldn't be reimbursed. Intrigued by this response, I carefully reviewed the terms and conditions, only to discover that a refund should have been provided. Armed with evidence from the terms and a photo of the damaged earrings, I contacted them again, hoping for a resolution. Unfortunately, my concerns were dismissed without much consideration. The handling of my issue was unprofessional and disheartening. I was met with unfounded accusations and a lack of respect in our communication. Despite eventually proving my case, the resolution offered fell short of expectations due to their busy schedule around Black Friday, resulting in a partial refund in the form of a gift voucher with no apology for the poor treatment I had received. As a once loyal customer who adored their jewelry designs, I now hesitate to make future purchases from Franky Amsterdam. While the brand's unique and quality designs never fail to impress, the customer service experience leaves much to be desired. For those considering a purchase, I recommend proceeding with caution, especially if minimal interaction with customer service is preferred. Despite the slight mismatch in price and quality, fans of distinctive designs may find Franky Amsterdam appealing – provided they steer clear of any potential customer service shortcomings.

A Long Wait for Disappointment

As a customer of frankyamsterdam.com, I can't help but express my disappointment with the service I've received. Despite being given a specific delivery timeline, I have now been waiting for two weeks for my order to arrive. What's more frustrating is that every time I reach out to customer service, I receive the same excuse that my order will be shipped today. This level of service is truly disheartening, especially considering the price point of the products. At this rate, I'd much rather take my jewelry purchases elsewhere.

Exemplary Service and Quality at Franky Amsterdam

I have been eagerly anticipating my order from frankyamsterdam.com for two weeks now, despite a completely different promised delivery timeframe. Every time I reach out to customer service, I am met with the same excuse that my order will be shipped today. For the price I paid, I am disappointed with the level of service. I have decided to take my business elsewhere when it comes to purchasing jewelry.

Oorbellen mogen niet geretourneerd worden

As a lover of unique and high-quality jewelry, I recently had the pleasure of shopping at frankyamsterdam.com. I was excited to receive my order of three stunning pairs of earrings, but upon inspecting them in person, I found that one pair didn't quite meet my expectations. I immediately went to check the return policy in my order and on the website, only to discover that earrings cannot be returned. This was a bit disappointing, as I've seen other brands like Lott Gioelli offering the option to return sealed single earrings while trying one on. This experience left me feeling hesitant about shopping with Franky Amsterdam again. As someone who values flexibility and customer satisfaction, I hope that they consider refining their return policy to accommodate customers who receive items that don't quite meet their expectations. Overall, the quality of the earrings was impressive, and the website had a wonderful selection. However, I believe that a more customer-friendly return policy would greatly enhance the overall shopping experience with this brand. I truly hope that this feedback is helpful, and I look forward to potentially revisiting Franky Amsterdam if adjustments are made to their return policy in the future.

Unique Earrings Policy: A Customer’s Honest Experience

Upon browsing through frankyamsterdam.com, I ordered three pairs of earrings, excited to elevate my accessory game. However, upon receiving my order, one pair didn't quite match my expectations in person. Naturally, I contemplated returning them. To my surprise, there was no mention of a return policy in the package or my order confirmation. Diving back into the website, I discovered a peculiar clause – earrings were non-returnable. This policy, though not uncommon (like that of Lott Gioelli), posed a conundrum. Wouldn't it be more customer-friendly to allow the sealing of one earring for inspection while keeping the other open for trying on? After all, if the style or fit is not what you desire, the option to return should be available. Regrettably, this restriction left me hesitant about future purchases from this store. The inability to return unwanted items, especially when they don't quite meet expectations in person, can be a significant drawback for online shoppers like myself. Therefore, in conclusion, I would suggest a reevaluation of the return policy to enhance the overall customer experience and satisfaction. An open dialogue between customers and the company could pave the way for more flexible and consumer-centric policies, ensuring a seamless and delightful shopping experience for all.

Oorbellen na 3 weken nog steeds niet…

After a disappointing experience with a different brand, I stumbled upon Franky Amsterdam. Skeptical but hopeful, I decided to give them a shot. And boy, am I glad I did! Their service was impeccable and their product, flawless. I ordered a pair of earrings and was blown away by their elegance and quality. The moment I put them on, I felt like I was dripping in sophistication. The delivery was swift, and the packaging was so luxurious - it felt like I was opening a precious gift. What really set Franky Amsterdam apart, though, was their outstanding customer service. They were attentive, polite, and genuinely cared about my satisfaction. It was a stark contrast to my previous experience, and it reaffirmed my belief in exceptional customer service. If you're in the market for stunning, high-quality jewelry and stellar service, look no further than Franky Amsterdam. They've certainly won me over, and I'll be a returning customer for life. Thank you, Franky Amsterdam, for restoring my faith in online shopping.

Unwavering Customer Service Shines Through at frankyamsterdam.com

After reading a mixed review, I was hesitant to place an order with frankyamsterdam.com. However, my experience turned out to be quite the opposite. Not only did my earrings arrive promptly, but the customer service I received was truly exceptional. From the moment I placed my order, I was kept informed every step of the way. The communication was clear and concise, leaving me reassured about the status of my purchase. Even when there was a slight delay due to unforeseen circumstances, the team at frankyamsterdam.com went above and beyond to rectify the situation promptly. I am impressed by their dedication to customer satisfaction and the effort they put into ensuring a positive shopping experience. In a world where online shopping can sometimes feel impersonal, frankyamsterdam.com stands out for their personal touch and commitment to their customers. I highly recommend frankyamsterdam.com not just for their unique and high-quality products, but also for their outstanding customer service. My trust in them has been solidified, and I will definitely be a returning customer. Thank you, frankyamsterdam.com, for exceeding my expectations and delivering a seamless shopping experience.

Exquisite and Exclusive: A Glimpse into the World of Franky Amsterdam’s Jewelry

I cannot express enough how much I adore the exquisite and unique jewelry collection at frankyamsterdam.com. The fact that every piece is designed by the owner truly sets it apart, ensuring that you wear something truly one-of-a-kind. The customer service is always exceptional, and I always feel incredibly well taken care of. Needless to say, I will definitely be returning for more!

Exquisite Craftsmanship and Exceptional Service – A Gem of a Boutique

Diving into the world of frankyamsterdam.com was a delight for the senses. The array of jewelry on offer, each piece a unique creation by the talented owner, exuded unparalleled beauty and charm. There was a certain allure in knowing that I was adorning something truly one-of-a-kind. What truly set this experience apart was the impeccable service that accompanied it. The level of assistance and guidance provided was nothing short of extraordinary. It was evident that every interaction was met with genuine care and attention to detail, making each visit a memorable one. I left the boutique with a heart full of gratitude and a collection of exquisite jewelry. Without a doubt, I know for sure that my return is imminent to explore more of the enchanting creations that await. Thank you, frankyamsterdam.com, for a truly exceptional shopping experience.

Mooie oorbellen en fijne service

A Touch of Elegance and Exceptional Service I recently had the pleasure of visiting the Franky Amsterdam store in Amsterdam, and I must say, it was a delightful experience. The moment I stepped in, I was greeted with warmth and professionalism, setting the stage for a memorable shopping trip. The stunning collection of earrings immediately caught my eye, and with the help of the knowledgeable staff, I received valuable styling advice that truly elevated my purchase. It's not every day that you come across such a perfect blend of exquisite jewelry and personalized service. I'm now the proud owner of a pair of exquisite earrings that never fail to garner compliments. The quality of the craftsmanship is evident, and the attention to detail is remarkable. I can confidently say that my visit to Franky Amsterdam was not just a shopping excursion but a truly enjoyable and enriching experience. Thank you, Franky Amsterdam, for adding a touch of elegance to my wardrobe and for delivering exceptional service that goes above and beyond. I'm certainly looking forward to my next visit. Warm regards,