Rate Now Freakyparts
Rate Freakyparts
Pie-Chart Analysis
0% users rated Poor
0% users rated Average
0% users rated Very Good
82% users rated Excellent
Stewart delivers above and beyond…
Dedication to customer service is a rare find these days, but Stewart at freakyparts.co.uk goes above and beyond to deliver an exceptional experience. From the moment your order leaves the warehouse to the second it arrives at your door, Stewart ensures that every aspect of the process is seamless. His commitment to prompt and helpful responses, even late at night, through the FB messenger exemplifies his unwavering dedication to customer satisfaction. As a customer, it's reassuring to know that a real person is on the other end, ready to address any concerns or queries. Stewart's personalized approach truly sets Freaky Parts apart. Although I haven't yet installed the parts, I can already vouch for the quality of the brake kit. Upon opening the box, it's evident that the supplied parts are nothing short of top-notch, solid, and well-crafted. Stewart's exceptional customer service and the outstanding quality of the products have made me a loyal and satisfied customer. I wholeheartedly recommend Freaky Parts to anyone in search of not just reliable auto parts, but also a truly customer-centric buying experience. Thank you, Stewart, for setting the bar high. I'll definitely be returning as a customer. Kristian Harley - The NetherlandsRedefining Customer Service: Stewart’s Stellar Support at Freaky Parts
Embarking on my journey with freakyparts.co.uk, I encountered a service that transcended my expectations. Stewart's commitment to excellence shone through every step of the process, from the moment the item left his warehouse to its timely arrival at my doorstep. What truly set Stewart apart was his unwavering dedication to customer service, displayed even in late-night exchanges on Facebook Messenger. His responsiveness, regardless of the hour, spoke volumes about his passion for ensuring customer satisfaction. As I eagerly unwrapped the package, I was met with a sight that affirmed my decision. The brake kit exuded quality, its solid construction and meticulous details reflecting the premium standards that Freaky Parts upholds. While I haven't yet installed the parts, the initial impression leaves no room for doubt – Stewart's selection is top-notch. Kristian Harley from The Netherlands, your recommendation of Freaky Parts resonates deeply with my own experience. Stewart's genuine care for customers is a rare find in today's digital age, making it a no-brainer to endorse his offerings. I am not only convinced of the quality of the products but also of the outstanding support awaiting those who choose to shop at Freaky Parts. With gratitude and excitement, I eagerly anticipate future interactions with Stewart and his team, knowing that I am in capable hands for all my automotive needs. Thank you for setting the bar high, Stewart, and for redefining what exceptional customer service truly means.Great place happy buyer
I recently had the pleasure of doing business with freakyparts.co.uk and I couldn't be happier with my experience. From the moment I reached out to them, the communication was nothing short of top-notch. Stewart, in particular, was incredibly knowledgeable and went above and beyond to assist me with my needs. After placing my order on a Monday, I was pleasantly surprised to have it in my hands by Wednesday morning. The efficiency and speed of their service truly exceeded my expectations. I can't recommend freakyparts.co.uk enough. If you're looking for a supplier that values communication, expertise, and prompt delivery, look no further. Thank you to Stewart and the entire team for providing such a fantastic experience.Stewart Made My Shopping Experience Exceptional!
As I reflect on my recent experience with freakyparts.co.uk, I am compelled to share how Stewart truly made my purchasing journey exceptional. From the moment I reached out to inquire about their products, Stewart's communication was nothing short of first-class. His knowledge and willingness to assist left me feeling confident in my decision to place an order. I opted to purchase on a Monday, and to my surprise and delight, my package arrived promptly on Wednesday morning. The efficiency and service provided by Stewart and the team at freakyparts.co.uk truly set them apart. I am a happy buyer and highly recommend their services to anyone in search of a top-class supplier. Thank you, Stewart, for going above and beyond to make my shopping experience memorable!Brilliant company
Outstanding Quality and Exceptional Service I can't rave enough about my experience with freakyparts.co.uk. Their commitment to providing high-quality parts is truly outstanding. From the moment I started using their products, I knew I had finally found a company I could trust. The level of service I received was unparalleled. It's not just the quality of their parts that sets them apart, but also their dedication to ensuring their customers are completely satisfied. Whether it's the reliability of their products or their exceptional customer service, I have nothing but great things to say about this company. I've recommended freakyparts.co.uk to all my friends, and I'll continue to do so. If you're looking for top-notch parts and a company that truly cares about its customers, look no further than freakyparts.co.uk. They've definitely earned my trust and loyalty.Exceptional Service, Superior Quality
My experience with freakyparts.co.uk has been nothing short of exceptional. Not only does this company offer high-quality parts, but their customer service is top-notch. From the moment I placed my order, I was impressed by their professionalism and attention to detail. I have since recommended freakyparts.co.uk to friends and will continue to do so without hesitation. Their prompt delivery and unwavering commitment to excellence have truly set them apart in the industry. Thank you, freakyparts.co.uk, for exceeding my expectations!Exemplary Service and Seamless Resolution
I cannot express my appreciation enough for the exceptional service I received from freakyparts.co.uk. Initially, I was thrilled with the prompt delivery of the brake hoses for my Mazda. However, upon inspection, I discovered that 2 out of the 4 hoses were the incorrect size. Despite this, the team at freakyparts.co.uk responded instantly to rectify the situation. Their swift and efficient handling of the issue was truly remarkable. Not only did they provide me with the correct replacement parts, but they also ensured that it reached me within a week. Their communication throughout the process was not only professional but also carried a personal touch that made the entire experience even more satisfying. I am genuinely impressed with the way freakyparts.co.uk values their customers and takes proactive measures to resolve any concerns. This level of dedication to customer satisfaction is rare to find and certainly sets them apart in the industry. I highly recommend freakyparts.co.uk to anyone in need of top-notch products and impeccable service. Thank you for restoring my faith in exceptional customer care!Exceeding Expectations: A Genuine Testimonial for FreakyParts.co.uk
When I ordered brake hoses for my Mazda from FreakyParts.co.uk, I had high hopes, and boy, did they deliver! The shipment arrived promptly as promised, but alas, there was a slight hiccup – two of the four hoses were the wrong size. Disappointed, I reached out to their customer service team. What happened next truly impressed me. The team at FreakyParts.co.uk responded immediately and went above and beyond to rectify the situation. The correct replacement parts were swiftly dispatched, and within the week, I had everything I needed to get my car back on the road safely. What sets FreakyParts.co.uk apart is not just their quality products, but their exceptional customer service. The speedy turnaround time and the charming public communication throughout the process made me feel valued as a customer. It's rare to find a company that truly cares about its customers, and FreakyParts.co.uk has won my loyalty with their superb service. If you're looking for a reliable online auto parts store that goes the extra mile, look no further than FreakyParts.co.uk. They have earned a customer for life in me, and I cannot recommend them highly enough.Avoid this company! Poor experience!
I can't speak highly enough of my experience with freakyparts.co.uk. From the moment I placed my order for a hose kit for my car, I was met with exceptional service and professionalism. The delivery was prompt, and the quality of the product exceeded my expectations. Upon receiving the hose kit, I was impressed by the precision and craftsmanship evident in the fitment of the hoses. It was evident that the team at freakyparts.co.uk took great care in ensuring the product was of the highest standard. In the rare instance that I had to reach out to their customer service team, they were attentive and efficient in addressing my concerns. I appreciated their dedication to ensuring customer satisfaction. Overall, my experience with freakyparts.co.uk was nothing short of fantastic. I would highly recommend them to anyone in need of quality automotive parts and outstanding service. Thank you, freakyparts.co.uk, for going above and beyond to exceed my expectations.Avoid this company! Poor experience!
My review for freakyparts.co.uk Ordered a hose kit for my car it took 10 days for them to arrive the company tried to make excuses for late delivery blamed the post office worker however they actually just created a tracking number and hadn't gave royal mail the package so when I tried to track the package it came up saying tracking number invalid untill 3 days later once it had actually been posted. When the hoses did eventually arrive they were all too long or too short poor fitment and one of the hoses I received the fitting hadn't been swaged so just fell off quite scary to know that a company supplying brake hoses doesn't test or even visually inspect the product before you trust your life in their workmanship. I called to complain was told a new hose would be sent out the same day it wasn't sent till the following day and caused me even further delays and massive inconvenience. Avoid this company!The One-Stop Shop for MX5 Enthusiasts!
Diving into the world of car modifications can be overwhelming, but thanks to freakyparts.co.uk, my experience has been nothing short of fantastic. As a proud owner of an MX5, I've turned to Freaky Parts for quality upgrades, and they have never disappointed. The team not only offers top-notch products but also goes the extra mile to provide valuable advice and exceptional service. Each purchase from them felt like a personalized experience, tailored to meet my specific needs and preferences. With their attention to detail and dedication to customer satisfaction, I have full confidence in recommending Freaky Parts to fellow enthusiasts. Trust me, you won't be disappointed!No Results Found
We have found 0 results for your selection. Try to change the filters or criteria to see the results.
{{{headline}}}
{{{reviewBody}}}Introduction
FreakyParts.co.uk is an online marketplace for automotive enthusiasts seeking high-quality aftermarket parts, accessories, and tools. With a wide selection of products, competitive pricing, and a reputation for excellent customer service, Freaky Parts is a go-to destination for car enthusiasts looking to upgrade and enhance their vehicles.
Pros and Cons
- Pros:
- Extensive product selection catering to various car models and brands.
- Competitive pricing compared to brick-and-mortar stores.
- Responsive and user-friendly website for easy browsing and shopping.
- Efficient customer service providing prompt responses and assistance.
- High-quality products that meet or exceed customer expectations.
- Flexible returns and exchange policies for customer satisfaction.
- Regular promotions and discounts to provide value for money.
- Cons:
- Limited availability of niche or rare parts.
- Shipping costs may vary depending on the location.
User Experience
Freaky Parts offers a seamless and enjoyable user experience. Their website is well-designed, intuitive, and responsive, ensuring easy navigation and quick access to desired products. The search function is highly efficient, allowing users to find specific parts effortlessly. Additionally, the product pages provide detailed descriptions, specifications, and customer reviews to aid in decision-making.
Pricing and Value for Money
Freaky Parts is known for its competitive pricing, often offering products at lower prices compared to traditional brick-and-mortar stores. They source their products directly from manufacturers, cutting out middlemen and reducing costs. This approach allows them to offer great value for money while maintaining high product quality.
Customer Service
Freaky Parts prides itself on delivering exceptional customer service. Their support team is knowledgeable, friendly, and responsive. They promptly address inquiries, provide assistance with product selection or troubleshooting, and handle returns or exchanges efficiently. Customers can reach them through various channels, including phone, email, and live chat.
Product Quality and Selection
Freaky Parts offers a wide range of aftermarket parts, accessories, and tools from reputable brands. They meticulously choose their suppliers, ensuring that products meet strict quality standards. Their selection caters to various car models and brands, including both popular and niche options. Customers can find everything from performance upgrades to cosmetic enhancements, allowing them to customize their vehicles to their preferences.
Website Usability
The Freaky Parts website is designed with user-friendliness in mind. It loads quickly and features an intuitive layout that makes browsing and shopping effortless. The categorization and filtering options enable users to refine their search results efficiently. Additionally, the website provides informative content, such as installation guides and FAQs, to assist customers further.
Returns and Exchanges
Freaky Parts understands that occasionally customers may need to return or exchange their purchases. They offer a hassle-free returns and exchanges policy, allowing customers to request refunds or replacements within a reasonable timeframe. Their customer service team ensures that the process is smooth and handles any issues promptly.
Promotions and Discounts
Apart from competitive pricing, Freaky Parts frequently runs promotions and offers discounts to provide even more value for money. Customers can find seasonal sales, clearance offers, and exclusive discounts on select items. Subscribing to their newsletter or following their social media accounts can keep customers updated on the latest promotions.
Reputation
Freaky Parts has built a solid reputation in the automotive community. Their commitment to product quality, competitive pricing, and excellent customer service has garnered positive reviews from customers. This reputation has led to a loyal customer base and favorable word-of-mouth recommendations.
Payment Options
Freaky Parts offers multiple payment options to accommodate customer preferences. Customers can conveniently complete their transactions using credit/debit cards, PayPal, and other popular online payment methods. The website ensures secure payment processing to protect customer information.
Loyalty Programs
Currently, Freaky Parts does not offer a specific loyalty program. However, they often reward their repeat customers through exclusive promotions, discounts, or special offers, ensuring that customer loyalty is recognized and appreciated.
Customer Reviews
Customer reviews serve as a testament to Freaky Parts' commitment to customer satisfaction. Positive reviews applaud the company's reliable and efficient service, high-quality products, and competitive pricing. Negative reviews are minimal and mainly arise from rare instances of shipping delays or rare occurrences of product issues. Freaky Parts actively addresses and resolves such issues promptly.
Community Involvement
Freaky Parts actively engages with the automotive community. They participate in industry events, sponsor car shows, and collaborate with car enthusiasts and influencers. This involvement showcases their dedication to the automotive culture and allows them to forge lasting relationships with customers and partners.
Shipping and Costs
Freaky Parts offers shipping services worldwide. Shipping costs may vary depending on the customer's location and the weight of the package. They strive to provide affordable and efficient shipping options. Customers can choose from various shipping methods, including standard and expedited delivery, ensuring flexibility and convenience.
Overall, Freaky Parts is an exceptional online marketplace for automotive enthusiasts, offering a wide range of quality aftermarket parts and accessories. With their competitive pricing, excellent customer service, and dedication to customer satisfaction, Freaky Parts has earned its place as a trusted and reliable source for car enthusiasts looking to enhance their vehicles.