Users Voice for Fredericks

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0% users rated Poor
0% users rated Average
0% users rated Very Good
0% users rated Excellent
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Review article published on: 23 Nov 2019

Last updated by on 08 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Sep 2022 5 4.5 1.4 2.7 3.8 5
Oct 2022 5 4.7 1 5 4.2 1
Nov 2022 5 4.2 5 1 2.8 5
Dec 2022 5 5 2.2 5 5 5
Mar 2023 1 3.3 5 4.9 3.4 2
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Detailed Fredericks Review by

Introduction:

Frederick’s of Hollywood is a leading brand in the fashion industry known for its luxurious lingerie and glamorous clothing items. Their website, fredericks.com, offers customers a wide range of products, including bras, panties, corsets, lingerie sets, swimwear, sleepwear, and accessories. With more than 70 years of experience in the fashion industry, Frederick's of Hollywood has built a reputation for providing high-quality, sensual apparel that meets the needs of every woman.

Pros and Cons:

Pros: - Huge selection of lingerie and clothing items - Competitive pricing and discounts available on various products - Generous rewards program for customers - Easy-to-navigate website design - Free shipping on orders over $75 Cons: - Limited sizes available for some products - Some products may be more expensive than other brands - Shipping and processing time may take longer than expected

User Experience:

Frederick's of Hollywood website is user-friendly and easy to navigate. The website features clear and concise product descriptions, high-quality images, and a color swatch option for most products. The checkout process is smooth, and customers can easily view their order status and shipping information.

Pricing and Value for Money:

The pricing on fredericks.com is competitive in comparison to other luxury lingerie brands. Customers can find products at various price points, with discounts and promotions regularly offered. The company's loyalty program allows customers to earn points with every purchase, which can later be redeemed for discounts and other exclusive offers.

Alternatives:

Some notable alternatives to Frederick's of Hollywood include Victoria's Secret, Agent Provocateur, and La Perla. Each brand offers a unique selection of lingerie and clothing items, with pricing and quality varying between brands.

Customer Service:

Frederick's of Hollywood has a helpful customer service team available to assist customers with any questions or concerns. The company offers a live chat feature on their website, as well as a toll-free phone number and email support option.

Product Quality and Selection:

Frederick's of Hollywood offers a wide selection of high-quality lingerie and clothing items. The brand is known for its sensual designs, using premium materials and intricate details to create unique and alluring pieces. The brand's selection of bras, panties, corsets, lingerie sets, swimwear, and sleepwear cater to a variety of styles and tastes.

Website Usability:

The fredericks.com website is easy to navigate and features a clean and modern design. Customers can easily find products by category, color, and size. The website also features a wish list option, allowing customers to save products for future purchases.

Returns and Exchanges:

Frederick's of Hollywood offers a hassle-free return policy within 30 days of purchase. Customers can exchange or return items for a full refund or store credit, with a prepaid shipping label included in the original package.

Promotions and Discounts:

Frederick's of Hollywood offers regular promotions and discounts on their website, including a welcome discount for new customers and exclusive offers for loyalty program members. The website also features a sales section where customers can find discounted items.

Reputation:

Frederick's of Hollywood is a highly reputable brand with a long-standing history in the fashion industry. The brand is known for its sensual and luxurious lingerie designs, catering to a diverse range of sizes and styles. The company has received positive reviews, with customers expressing satisfaction with the quality and fit of their products.

Payment Options:

Frederick's of Hollywood accepts various payment options, including all major credit cards, PayPal, and Amazon Pay.

Loyalty Programs:

Frederick's of Hollywood offers a generous loyalty program to its customers. Members earn points with every purchase, which can later be redeemed for discounts and exclusive offers.

Customer Reviews:

Customer reviews of fredericks.com are generally positive, with customers expressing satisfaction with the quality, fit, and design of their purchases. Reviews also highlight the brand's generous rewards program and helpful customer service team.

Community Involvement:

Frederick's of Hollywood is an active member of various charities and organizations, including the Breast Cancer Research Foundation and Lingerie Fighting Championships. The company regularly collaborates with influencers and celebrities to support various causes and raise awareness.

Shipping and Costs:

Frederick's of Hollywood offers free standard shipping on orders over $75, with an estimated delivery time of 4-7 business days. Expedited shipping options are also available at an additional cost, with prices varying depending on location and delivery speed. In conclusion, fredericks.com offers a wide selection of sensual and luxurious lingerie and clothing items at a competitive price point. The website features a user-friendly design, with easy navigation and high-quality product images. Customer reviews are generally positive, highlighting the brand's quality products and generous rewards program. The company's commitment to charitable causes and community involvement adds to their overall reputation as a highly reputable and trustworthy brand in the fashion industry.

Fredericks Recent User Reviews

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Reviewer Name: Heather d.

Review Submission Date: 2022-10-29

Review Title: Deceiving!!!
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Review Description: They sent me a text letting me know something I was interested went on sale, so I purchased a few things and I clicked on my size and after I paid I noticed on one of the items, the size changed 3 sizes smaller, yes my size was available and I clicked it. And there is no way for me to contact them to have them help me before they even pack my shipment and fix it. Now I’m stuck with something I can’t even wear or spend even more money on product and shipping. EXTREMELY unhappy!!! Won’t buy from them anymore!

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Reviewer Name: Ann Wenzell

Review Submission Date: 2022-06-08

Review Title: Fraudulent Return Policy - Refunds Never Come
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Review Description: Refunds are impossible to get. Months of asking and they admit they lost all of their customers' order information and offer store refund or PayPal credit. They only respond through email as well. It's really terrible. Still waiting for my refund in form of PayPal credit, well past the "14 business days" they promised. It's June and my order was for Valentine's day for reference on how long it takes. This amounts to fraud.

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Reviewer Name: Diane Adoma

Review Submission Date: 2021-12-17

Review Title: Refund issues
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Review Description: Ordered hundreds of dollars of lingerie. Returned some items and as of today have not received a refund and it’s been 6 months and it’s still in pending mode. I emailed them several times but get this computer generated email that doesn’t provide a specific status because it’s genericSo very disappointed

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Reviewer Name: Diane Adoma

Review Submission Date: 2021-12-17

Review Title: Refund issues
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Review Description: Ordered hundreds of dollars of lingerie. Returned some items and as of today have not received a refund and it’s been 6 months and it’s still in pending mode. I emailed them several times but get this computer generated email that doesn’t provide a specific status because it’s genericSo very disappointed

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