Users Voice for Frenchtoast

91% users rated Terrible
2% users rated Poor
2% users rated Average
0% users rated Very Good
6% users rated Excellent
Pie Chart Review Representation for Frenchtoast
Frenchtoast Overall rating
Customer Support
Pricing
Returns/Refunds
User Interface
Quality

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Review article published on: 09 Jan 2019

Last updated by on 08 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Sep 2022 1.1 2.4 4.4 1 4.5 5
Oct 2022 1.3 2.6 4.4 1 3.6 1
Nov 2022 1 4 2.7 1 4.4 5
Dec 2022 5 5 5 5 5 5
Mar 2023 1 2.6 4.6 1 4.1 2
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Detailed Frenchtoast Review by

Introduction

Frenchtoast.com is an online clothing store that specializes in children's school uniforms. The website offers a wide selection of high-quality uniforms that are suitable for children from pre-school to high school.

Pros and Cons

Pros: Frenchtoast.com offers a diverse range of children's school uniforms in all sizes, colors, and styles. Their uniforms are made from high-quality materials that are durable and easy to maintain. The website's user interface is easy to navigate, and they offer excellent customer service. Cons: Some customers may find their prices are relatively higher compared to other sellers, and the website doesn't offer an extensive selection of non-uniform clothing options for children.

User Experience

The Frenchtoast.com website offers a seamless shopping experience. The site loads quickly, and the product categories are easy to navigate. The product descriptions and images are clear and concise, making it easier for customers to make informed purchases.

Pricing and Value for Money

Frenchtoast.com's pricing is generally higher compared to other retailers. However, their uniforms are made of high-quality materials that last longer, which balances out the pricing. The website also offers seasonal sales and discounts, which makes their products more affordable.

Alternatives

There are several other online stores that sell school uniforms at lower prices, such as Target and Lands' End. However, these options might not offer the same quality and durability as Frenchtoast.com.

Customer Service

Frenchtoast.com offers excellent customer service, and their representatives are available to help customers via phone or email. They also offer a 100% satisfaction guarantee, which ensures that customers are satisfied with their purchase.

Product Quality and Selection

Frenchtoast.com offers a wide selection of high-quality school uniforms for boys and girls of all ages. Their products are made from durable materials that are easy to maintain and retain their shape and color after several washes.

Website Usability

Frenchtoast.com's website is well-designed, with a simple and easy-to-use interface. Their product categories are well-organized, and the search feature is efficient in finding specific products.

Returns and Exchanges

The website offers a hassle-free return policy. Customers can return or exchange any product within 90 days of purchase, provided that it is in its original condition.

Promotions and Discounts

Frenchtoast.com offers seasonal sales and promotions, such as back-to-school sales and holiday offers. Customers can also save on their purchases by joining the website's email newsletter, where they get exclusive discounts and coupons.

Reputation

Frenchtoast.com has a positive reputation among parents and teachers, who commend the website's high-quality uniforms and excellent customer service.

Payment Options

The website accepts major credit cards, including Visa, Mastercard, and American Express. They also offer payment through PayPal.

Loyalty Programs

Frenchtoast.com doesn't offer a loyalty program at the moment, but customers can benefit from their seasonal sales and promotions.

Customer Reviews

Many customers have left positive reviews on the website, commending the website's high-quality uniforms and easy ordering process.

Community Involvement

Frenchtoast.com is committed to giving back to the community. The website has partnered with several charities and organizations that support children's education and wellness.

Shipping and Costs

Frenchtoast.com offers standard shipping within the US, with the delivery time depending on the location. The website also offers expedited shipping at an additional cost. The shipping costs depend on the order size and shipping method chosen by the customer. Overall, Frenchtoast.com is a reliable and reputable online store for children's school uniforms. Though the prices are higher compared to some other sellers, customers can be assured that their purchase is worth the investment due to the quality and durability of the products. The website's excellent customer service, hassle-free return policy, and various payment options make it a great option for parents and educators alike.

Frenchtoast Recent User Reviews

User Rating

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Reviewer Name: DL

Review Submission Date: 2022-11-02

Review Title: They charged me for shipping when they…
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Review Description: They charged me for shipping when they were not supposed to, and refuse to refund the money.

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Reviewer Name: Erica Simmons

Review Submission Date: 2022-10-17

Review Title: Never received items
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Review Description: I ordered 7 monogrammed school shirts on 7/28/22. It’s now 10/17/22 and I have never received them. I’ve been going back and forth with customer service for weeks who also refuse to give me a refund because the shirts were monogrammed. Last week when I spoke with a “supervisor” I was told I’m waiting on a tracking number. I don’t have that either. I’m disputing the charges with my credit card and reporting this company to the BBB.

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Reviewer Name: Karima

Review Submission Date: 2022-09-26

Review Title: I paid $26.72 for a toddler monogram…
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Review Description: I paid $26.72 for a toddler monogram uniform polo shirt for French Toast.The monogram was done so tacky, distasteful and cheap. It was oval and puckered all around , hence itching my 4 year old toddler. It was NOT stitched neatly around the shirt. Looked not classy.It was terrible service at customer service when I called. They asked me to write an email to another department.French Toast, in my opinion is over priced and service is terrible !

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Reviewer Name: Gina

Review Submission Date: 2022-09-15

Review Title: Do not partner with French Toast LLC for your uniform needs. If you are a parent, find another way to get your child's uniform
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Review Description: I've had this issue since August. Their communication with customers is horrible. I had to retell the situation every time I called or sent an email to them. All of this only to find out they do not honor their free exchange program and do not accepts returns or exchanges. They have horrible reviews through other sites. I do not know why my child's school chose to partner with their company. You can easily find other reviews through US-reviews and pissed consumer.

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Reviewer Name: Frustrated

Review Submission Date: 2022-09-14

Review Title: Horrible experience
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Review Description: Horrible experience. I ordered uniforms on 8/2/22 today is 9/14/22. I haven’t received my order and cannot get a straight answer as to when to expect it. I have spoken to 3 supervisors to no avail. The warehouse which is apparently located in VA seems to be a black hole. No one is giving me a straight answer on when to expect my order.

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Reviewer Name: Erica Garcia

Review Submission Date: 2022-09-14

Review Title: Size and fit
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Review Description: Shirts and pants ordered on Amazon fit great. Blazer and tie ordered from French Toast. Size 12 blazer fits a little snug on my kid. If I order from them again I will have to order 2-4 times bigger.

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Reviewer Name: Roberto Soto Ambius

Review Submission Date: 2022-09-13

Review Title: Worse experience ever, DO NOT USE THEM.
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Review Description: Worse experience ever. I never had to wait that long for 4 polos for my son. They don't care about it and they keep saying I will get them and they can't do anything because I asked for embroidery. After a month, I am still waiting for my son's uniforms. Also, they sell on Amazon and Walmart way cheaper than the French toast website.

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Reviewer Name: Miss Liz

Review Submission Date: 2022-09-12

Review Title: I signed up for their 20% discount when…
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Review Description: I signed up for their 20% discount when email provided and received a code via email. I attempted to use the promo code in the checkout cart as well as during payment without success. I contacted the company to ask for assistance on why the discount code they sent me was not working. The company replied stating the discount included in the price. Which makes me wonder why send a coupon code in the first place. If I wasn’t FORCED to use this company, I wouldn’t.

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Reviewer Name: Ruth Henopp

Review Submission Date: 2022-09-11

Review Title: Never again
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Review Description: Aside from the uniforms taking 8 weeks to get to me. Just after one wash, the embroidered stitching is already falling out.

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Reviewer Name: Minela Mujdza

Review Submission Date: 2022-08-31

Review Title: If I could give negative starts I…
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Review Description: If I could give negative starts I would. Unbelievably slow! I order 5-6 weeks before school is about to start and still my sons has no uniform first 2 weeks of school. Should I start ordering a year ahead? Are they embroidered by hand and not machine?? It’s horrible