Frontroweyewear Reviews

Voted Poor (2/5)

83 Votes

83 Reviews

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In the Big Sales category

Pie-Chart Analysis

25% users rated Terrible
22% users rated Poor
12% users rated Average
19% users rated Very Good
22% users rated Excellent
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Introduction is an online eyewear retailer offering a wide range of stylish frames and prescription glasses for customers seeking both fashion and function. With a user-friendly website and a commitment to exceptional customer service, aims to provide a seamless shopping experience for eyewear enthusiasts.

Pros and Cons

  • Pros:
    • Extensive selection of frames, catering to various styles and preferences.
    • Competitive pricing, ensuring affordability for customers.
    • High-quality products that are durable and designed to last.
    • User-friendly website interface, making it easy to browse and find the perfect pair of glasses.
    • Prompt and responsive customer service, addressing any inquiries or concerns efficiently.
  • Cons:
    • Limited options for lens customization compared to some competitors.
    • Some customers may prefer the option to try on frames physically before purchasing.

User Experience offers a smooth and intuitive user experience, with a well-organized website layout and a visually appealing design. The search functionality allows users to filter frames based on style, material, color, and more, making it effortless to find the ideal pair of glasses. Detailed product descriptions enable customers to make informed decisions, and high-resolution images provide a clear representation of each frame. Overall, the site's user experience is commendable and enhances the shopping process.

Pricing and Value for Money offers competitive pricing, ensuring affordability without compromising on quality. The range of frames caters to different budgets, enabling customers to find options that suit their preferences and financial capacities. While there are more affordable alternatives in the market, the value for money provided by is excellent, considering the durability and style of their products.

Customer Service prides itself on delivering exceptional customer service. The support team is responsive and professional, promptly addressing customer inquiries and concerns. Whether through email or phone, customers can expect friendly and efficient assistance throughout the purchasing process. Additionally, the website offers a comprehensive FAQ section that covers frequently asked questions, further enhancing the overall customer service experience.

Product Quality and Selection maintains a high standard of product quality, ensuring that each frame and pair of glasses is durable and designed to meet customer expectations. The wide selection of frames caters to various styles and preferences, ranging from classic to contemporary designs. While some competitors may offer a larger variety of lens customization options, the frames available at are tastefully curated and of excellent quality.

Website Usability boasts excellent website usability, with a sleek and responsive interface. The website is easy to navigate, with clear categorization and filters that allow users to quickly browse through the vast collection of frames. The checkout process is streamlined and user-friendly, enhancing the overall shopping experience. The website is optimized for both desktop and mobile devices, offering a seamless and enjoyable browsing experience across different platforms.

Returns and Exchanges offers a hassle-free returns and exchanges policy. Customers have a generous 30-day window to initiate returns or exchanges, as long as the products are in their original condition. The process is straightforward and customer-friendly, ensuring customer satisfaction even if their chosen frame doesn't meet their expectations or requirements.

Promotions and Discounts periodically offers promotions and discounts, providing customers with opportunities to save on their purchases. These promotions are often advertised on the website's homepage or through email newsletters. By subscribing to their mailing list, customers can stay updated on the latest deals and take advantage of discounted prices or special offers.

Reputation has built a solid reputation in the eyewear industry for its commitment to quality products and exceptional customer service. With a loyal customer base and positive reviews, the company continues to gain recognition for its reliable and trustworthy business practices.

Payment Options offers multiple payment options to cater to the preferences of its customers. These options include major credit cards such as Visa, Mastercard, and American Express, as well as PayPal. The variety of payment methods ensures convenience and flexibility for customers when placing their orders.

Loyalty Programs currently does not offer a loyalty program. However, customers can benefit from promotions and discounts, which can provide savings on their purchases.

Customer Reviews has received positive customer reviews praising the quality of their products, the efficiency of their customer service, and the user-friendliness of their website. These reviews reflect the overall satisfaction of customers who have had a positive experience shopping with the company.

Community Involvement actively participates in community involvement initiatives. The company supports various charitable organizations and endeavors to make a positive impact on society. Their commitment to community involvement demonstrates their dedication to not only providing stylish eyewear but also making a difference in the world.

Shipping and Costs offers worldwide shipping, ensuring that customers can enjoy their products no matter their location. Shipping costs vary depending on the destination and the chosen shipping method. The company strives to provide reasonable shipping rates and ensures that orders are processed and dispatched promptly to minimize wait times.