Frontrowfurniture Reviews

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20 Reviews

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In the Furniture Store category

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90% users rated Excellent
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S steve kershaw
71 days ago

Exceeding Expectations: A Personal Touch from Jewel

From the first interaction to the final delivery, my experience with frontrowfurniture.co.uk has been nothing short of exceptional. Jewel, in particular, went above and beyond to ensure that every aspect of my purchase was seamless. Her personalized approach made me feel like more than just a customer – she truly cared about my satisfaction. Not only did Jewel expertly coordinate the sale and delivery, but she also kept me informed at every step. Her proactive communication eliminated any worries I had about the process. I felt confident and valued throughout the entire transaction. I cannot recommend frontrowfurniture.co.uk enough, especially with exceptional individuals like Jewel on their team. Thank you for providing such a delightful experience. Steve K
S Steve Robertson
129 days ago

Unmatched Excellence at Frontrow Furniture: A Customer’s Tale

From the moment I engaged with Olive at Frontrow Furniture, I knew I was in for a seamless experience. Her professionalism and attention to detail were truly remarkable, leaving no room for errors. The chairs I ordered were of impeccable quality, a testament to the standards upheld by Frontrow. What truly set them apart was their commitment to timely delivery. Not only did they deliver on time, but the handling of the entire process was executed with precision and care. Frontrow Furniture has truly set the bar high for customer service and product quality. If you're looking for a reliable and top-notch furniture provider, I wholeheartedly recommend Frontrow. Trust me, you won't be disappointed. With warm regards, Steve.
S SharonCook
134 days ago

Front Row Furniture Delivers Quality and Convenience

Front Row Furniture has truly exceeded my expectations. I had been tirelessly searching for a large table that could elegantly accommodate my family gatherings and be easily stowed away. The table I found on frontrowfurniture.co.uk not only met, but exceeded these criteria with its exceptional quality and great value. What's more, the customer service provided by Jewel was outstanding. Her swift and helpful responses to my delivery queries gave me peace of mind. The delivery was prompt and arrived exactly as requested, adding to the overall positive experience. Front Row Furniture has not just met, but exceeded my needs, and I would definitely choose them again without any hesitation.
S Steve Lovejoy
136 days ago

Front Row Furniture Delivers Exceptional Service Every Time

I can't speak highly enough of the outstanding service I received from Front Row Furniture. When I reached out to discuss my order via webchat, the representative, Olive, was incredibly helpful and attentive. She patiently answered all of my questions and provided me with all the information I needed to make an informed decision. After finalizing my order, I was pleasantly surprised when my tables were delivered just two days after the payment was made. The efficiency and promptness of their delivery service truly exceeded my expectations. The entire experience with Front Row Furniture was seamless, from the first interaction to the swift delivery of the products. I am thoroughly impressed with the level of professionalism and dedication demonstrated by the team. It's clear that customer satisfaction is at the forefront of their priorities. I highly recommend Front Row Furniture to anyone in need of quality products and outstanding service. I will certainly be returning for any future furniture needs. Thank you, Front Row Furniture, for your exceptional service!
W Wayne H
146 days ago

Exceptional Service and Lightning-Fast Delivery – A Review of FrontRowFurniture.co.uk

FrontRowFurniture.co.uk truly exceeded my expectations with their exceptional service and lightning-fast delivery. From the moment I placed my order for new chairs, I was impressed by how easy the whole process was. Their team was incredibly helpful every step of the way, making me feel valued as a customer. What truly blew me away was the speed of delivery. I placed my order on a Tuesday, and to my surprise, the chairs were delivered to my doorstep by Thursday. This level of efficiency is unparalleled and speaks volumes about the company's dedication to customer satisfaction. I couldn't be happier with my experience with FrontRowFurniture.co.uk. I highly recommend them to anyone in need of quality furniture and top-notch service. Thank you, FrontRowFurniture.co.uk, for making my purchase a seamless and enjoyable one!
N New Testament Church of God Sy
149 days ago

Exceptional Service and Quality Chairs: A Testimonial for Front Row Furniture

When I stumbled upon frontrowfurniture.co.uk, I was initially drawn to their wide selection of chairs. Little did I know that my experience with Olive, who assisted me throughout the purchase process, would exceed my expectations. Olive's professionalism, timeliness, and helpfulness truly set a new standard for customer service. She patiently answered all my queries, making sure I felt confident in my choice of chairs. The chairs themselves surpassed all my expectations – the quality was outstanding, and the pricing was incredibly fair. I am now a loyal customer of Front Row Furniture, thanks to Olive and the team's dedication to providing top-notch products and service. I highly recommend them to anyone in search of quality furniture and exceptional customer care.
M MICHAEL Cudworth
306 days ago

Exceeding Expectations: A Remarkable Experience with Frontrow Furniture

Diving into my quest for a chair trolley on frontrowfurniture.co.uk, I found myself in dire need. Unsuccessful in finding one with a quick delivery option, I sought assistance through their live chat. To my surprise, Frontrow Furniture’s team displayed unwavering dedication by reaching out to their supplier promptly on that very Tuesday. Their commitment bore fruit when, within hours, they confirmed a delivery scheduled for Friday! Trusting their word, I awaited eagerly for Thursday's promised delivery window between 8 and 9 am. Much to my joy, the trolley graced my doorstep right on time that Friday. Frontrow Furniture's exceptional service shone bright, going beyond the ordinary to fulfill my needs promptly. This remarkable experience truly showcases their commitment to excellence.
T Toby
365 days ago

Gratitude Overflowing: A Testament to Olive’s Exceptional Service

Diving into the realm of purchasing furniture for a local authority can be daunting, but with Olive from frontrowfurniture.co.uk by my side, the journey was nothing short of exceptional. Picture this - over 200 folding chairs and 24 folding tables needed to find their new home, and Olive made sure every step of the way was seamless. From the moment I placed my order, Olive became my guiding light. Her proactive communication style kept me informed at every turn, from purchase confirmation to delivery tracking. Her personal touch, including follow-up calls to ensure the delivery met expectations, truly set her apart. Thanks to Olive's unwavering dedication and professionalism, the experience of procuring furniture for the local authority transformed into a partnership rooted in trust and reliability. With such outstanding service, it's no wonder that frontrowfurniture.co.uk has earned our loyalty. In conclusion, Olive's commitment to customer satisfaction goes above and beyond, making frontrowfurniture.co.uk our go-to destination for furniture needs. A heartfelt thank you to Olive - your service truly shines as a beacon of excellence in the industry.
M Manor Hotel Mac RIGHT
386 days ago

Raving about Front Row Furniture!

When I decided to purchase banqueting tables, Front Row Furniture was my first choice. From the moment I engaged with Olive, their salesperson, I was impressed by their warmth and helpfulness. Olive made the entire sales process smooth and enjoyable, ensuring that all my queries were promptly addressed. Not only did Front Row Furniture excel in customer service, but their delivery service was equally outstanding. The tables arrived promptly, and the efficiency of the delivery process reaffirmed my confidence in this company. I am beyond satisfied with my experience with Front Row Furniture. I wholeheartedly recommend them to anyone in need of quality furniture and exceptional customer service. Thank you, Front Row Furniture, for exceeding my expectations!
B Belinda Taylor
391 days ago

A True Gem in Customer Service: Front Row Furniture

As a dedicated member of a local authority, I recently had the pleasure of experiencing the exceptional service provided by Front Row Furniture. From the moment I reached out, Olive, a true asset to the team, went above and beyond to assist me with my event chair needs. Despite the chairs I initially wanted not being available, Olive's innovative solution of offering gently used ones from the Birmingham Commonwealth Games at a fantastic price showcased their commitment to customer satisfaction. The seamless delivery process further solidified my positive experience with Front Row Furniture. I extend my heartfelt gratitude to Olive and the entire team for their professionalism and dedication to ensuring a smooth transaction. Without a doubt, I look forward to collaborating with Front Row Furniture in the future for all my event furniture needs. Thank you for exceeding my expectations!
G Gls Gls
392 days ago

Exceeding Expectations: A Genuine Testimonial for Front Row Furniture

As a customer of frontrowfurniture.co.uk, I am compelled to express my deepest gratitude to Olive and the entire team at Front Row Furniture for their exceptional service. The communication and customer support were not only great but also easy and remarkably helpful. Moreover, the on-time delivery and the impeccable quality of the tub chair exceeded my expectations. I am genuinely impressed and thoroughly satisfied with my overall experience. Thank you for making me a happy customer, Front Row Furniture. -Gabriela
T TresC
575 days ago

A Customer’s Delight: Exceptional Service and Quality

Embracing the unknown territory of online furniture shopping, I stumbled upon Frontrow Furniture. Intrigued by their collection, I took the leap and purchased two chairs for my humble abode in Scotland. Little did I know, this decision would lead me to a realm of unparalleled customer service and quality products. Frontrow Furniture surpassed my expectations from the get-go. Communication was seamless, with their team responding promptly to my inquiries and even addressing a minor concern with grace and efficiency. Their dedication to customer satisfaction was a breath of fresh air in the digital shopping sphere. As the anticipated delivery date approached, I held my breath, hoping for a smooth process. Frontrow Furniture, however, had a surprise in store for me – the chairs arrived well before the deadline. The sight of the impeccably wrapped packages filled me with excitement, and upon unwrapping, I was met with furniture that was not only in pristine condition but also an exact match to the descriptions provided on their website. Frontrow Furniture had mastered the art of blending efficiency with excellence. They didn't just deliver chairs; they delivered peace of mind and a sense of trust that is rare to find in the vast sea of online retailers. My shopping experience with them was not just good; it was exceptional, leaving me with a profound sense of satisfaction and the certainty that Frontrow Furniture truly values its customers.
N Nick Brewer
1060 days ago

Turning Dissatisfaction into Delight: A Customer Service Triumph

As I reflect on my experience with frontrowfurniture.co.uk, I am reminded of the exceptional customer service that transformed my initial disappointment into sheer satisfaction. At first, the delay in receiving the 80 wooden chairs that I had ordered, coupled with their arrival in a damaged condition, left me disheartened. However, Front Row's response was nothing short of remarkable. Upon contacting them about the issue, the company swiftly arranged for the damaged chairs to be returned. Not only did they promptly replace them with the specified chairs, but they also included complimentary seat pads as a gesture of goodwill. This act of going above and beyond to rectify the situation truly impressed me. Front Row's dedication to ensuring customer satisfaction is commendable. Their swift action, attention to detail, and commitment to resolving any issues demonstrate a level of care and professionalism that is rare to find. I am now not just a satisfied customer but a delighted one, thanks to their efforts. In a world where customer service can often fall short, Front Row stands out as a shining example of how a company should treat its patrons. My experience serves as a testament to their unwavering commitment to excellence. Kudos to Front Row for turning a negative situation into a positive one and earning my trust and loyalty in the process.
K Katie Schofield
1311 days ago

Exceeding Expectations: The Perfect Choice for Quality Furniture!

When I stumbled upon frontrowfurniture.co.uk, I was a bit hesitant at first since I hadn't heard of them before. However, something just felt right, and I decided to give them a try. From my very first interaction with Andrew, I knew I was in good hands. His professionalism and attention to detail reassured me that I was making the right choice. After placing my order, I eagerly awaited the arrival of my new chairs. And let me tell you, when they finally arrived, I was blown away! The quality and craftsmanship far exceeded my expectations. It was clear that Front Row Furniture takes pride in delivering top-notch products. The chairs were not only stylish but also incredibly sturdy, a true testament to their exceptional build quality. I couldn't have asked for more perfect additions to my space. However, I couldn't help but wish that Front Row Furniture also offered a range of bar stools, as I would undoubtedly trust them to deliver excellence in that area as well. In conclusion, my experience with Front Row Furniture has been nothing short of amazing. Their products are outstanding, their customer service is impeccable, and I am already looking forward to my next purchase. If you're in search of quality furniture that exceeds expectations, look no further than Front Row Furniture – you won't be disappointed!
M Ms Page
1471 days ago

Front Row Furniture: A Lifesaver in Challenging Times

From the moment we reached out to Front Row Furniture, we knew we were in safe hands. Amidst the chaos of the pandemic, their team's dedication shone through as they swiftly coordinated the delivery of a substantial quantity of barriers to multiple locations across the UK for our urgent social distancing needs. Their exceptional support during these challenging times was a beacon of hope. Despite the hurdles presented by the current situation, Front Row Furniture rose to the occasion with unparalleled efficiency and professionalism. We are immensely grateful for their unwavering commitment to ensuring our requirements were met promptly and seamlessly. Front Row Furniture not only met our expectations but exceeded them, earning our heartfelt gratitude and a well-deserved 5-star rating. In times of uncertainty, finding a reliable partner like Front Row Furniture has made all the difference. Thank you for going above and beyond in delivering exceptional service when it mattered most.

Introduction

Front Row Furniture is a reputable online retailer in the United Kingdom that specializes in providing high-quality furniture products for various settings such as events, offices, and homes. With a wide range of products and a user-friendly website, they offer convenience and reliability to customers looking for furniture solutions.

Pros and Cons

  • Pros:
  1. Comprehensive range of furniture options
  2. User-friendly website with easy navigation
  3. Competitive pricing
  4. Excellent customer service
  5. High-quality and durable products
  6. Secure payment options
  • Cons:
    1. Limited customization options
    2. No physical store locations
    3. Shipping costs may apply

    User Experience

    Front Row Furniture's website is designed in a way that ensures a seamless and pleasant user experience. The layout is intuitive, with clear categories and filters that allow customers to quickly find the products they need. The search functionality is effective, and the product pages provide detailed information, including specifications, dimensions, and images.

    Pricing and Value for Money

    Front Row Furniture offers competitive pricing for their products, ensuring customers receive value for their money. The prices are reasonable considering the quality and durability of the furniture. Additionally, they frequently run promotions and discounts, providing further cost-saving opportunities.

    Customer Service

    The customer service provided by Front Row Furniture is exceptional. Their team is responsive, helpful, and knowledgeable about the products they offer. They assist customers with inquiries, provide guidance on product selection, and ensure smooth order processing and delivery. Customers can reach their support team via phone, email, or online chat.

    Product Quality and Selection

    Front Row Furniture is committed to offering high-quality furniture products. They carefully source their furniture from reliable manufacturers, ensuring durability and longevity. The selection is extensive, ranging from seating options to tables, storage solutions, and more. The products cater to various styles, preferences, and budgets.

    Website Usability

    The website of Front Row Furniture is user-friendly, making it easy for customers to browse and purchase products. The navigation is straightforward, and the checkout process is quick and secure. The website is optimized for different devices, allowing customers to conveniently shop from their desktop computers, laptops, or mobile devices.

    Returns and Exchanges

    Front Row Furniture has a fair and transparent returns and exchanges policy. If customers receive faulty or damaged products, they can contact the customer service team within a specified time period to initiate the return or exchange process. The company strives to resolve such issues promptly and efficiently, ensuring customer satisfaction.

    Promotions and Discounts

    Front Row Furniture regularly offers promotions and discounts on selected products, enabling customers to save money on their purchases. These promotions are prominently displayed on their website and may include discounts, bundle deals, or free shipping options. Customers are encouraged to check their website frequently to take advantage of these offers.

    Reputation

    Front Row Furniture has established a strong reputation in the market as a reliable and trustworthy online furniture retailer. They have garnered positive reviews from satisfied customers, praising the quality of their products, efficient customer service, and competitive pricing. Their commitment to customer satisfaction has contributed to their excellent reputation.

    Payment Options

    Front Row Furniture offers a range of secure payment options to ensure convenient transactions. Customers can choose to pay using major credit cards, including Visa, Mastercard, and American Express. Additionally, they also accept payment via PayPal, offering an added layer of security and flexibility.

    Loyalty Programs

    Currently, Front Row Furniture does not offer a specific loyalty program. However, customers can subscribe to their newsletter to receive updates on the latest promotions, new products, and exclusive discounts. This allows frequent customers to stay informed and make the most of the available offers.

    Customer Reviews

    Front Row Furniture values customer feedback and encourages customers to leave reviews on their website or other trusted review platforms. These reviews provide insights into the experiences of other customers, helping potential buyers make informed decisions. The majority of customer reviews are positive, highlighting the quality of products and exceptional customer service.

    Community Involvement

    While there is limited information available regarding Front Row Furniture's involvement in community initiatives, they actively contribute to charitable causes. Their commitment to corporate social responsibility is evident through their support of local charities and dedication to ethical business practices.

    Shipping and Costs

    Front Row Furniture offers shipping services throughout the United Kingdom. Shipping costs are determined based on the weight and dimensions of the products, as well as the destination. Customers can obtain an estimated shipping cost by providing their postcode during the checkout process. The company strives to ensure timely delivery and secure packaging to protect the products during transit.

    In summary, Front Row Furniture is a reliable and reputable online retailer offering high-quality furniture solutions for various settings. They provide a seamless user experience through their user-friendly website, competitive pricing, and excellent customer service. Their commitment to product quality, returns policy, and positive customer reviews further solidify their reputation. With a wide range of furniture options, secure payment methods, and regular promotions, Front Row Furniture is a trusted choice for customers seeking reliable and durable furniture products in the United Kingdom.