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10% users rated Poor
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45% users rated Excellent
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Miriam Carl
A Happy Dog = A Happy Owner: A Testimonial for frostfutter-perleberg.de
After years of being a loyal customer, I can confidently say that frostfutter-perleberg.de has never failed to impress me. The convenience of choosing my preferred delivery service is a bonus, beyond the company's control. The quality and variety of pet food available are exceptional, with a consistent standard that never disappoints. The value for money is unbeatable. Ever since I switched my dog to their food, all her health issues, from digestion to coat quality, have vanished. Even the canned food and eBarf (perfect for travel) are well-tolerated, a rarity for my sensitive pup. She's picky with treats, but Frostfutter Perleberg has even won her over in that department. My dog's well-being and happiness are my top priorities, and with frostfutter-perleberg.de, both my furry friend and I are undoubtedly content and healthy. C
Christoph Hammer
Unparalleled Quality and Service at Its Finest – My Unforgettable Experience with frostfutter-perleberg.de
My interaction with frostfutter-perleberg.de was nothing short of a rollercoaster ride. Initially, I ordered a 25kg package, which unfortunately got delayed in transit and arrived a perplexing 6 days later. To my dismay, upon opening the package, I discovered that the contents had completely thawed and spoiled. As a pet owner, this was a major setback, leading me to scramble for alternative options to feed my beloved dogs. The ordeal escalated when I reached out to their customer service team, only to be met with blatant lies and dismissive responses. Shockingly, I was informed that inquiries regarding the unfortunate incident were beyond their purview, leaving me stranded with 25kg of inedible pet food. Disposing of such a large quantity responsibly proved to be a logistical nightmare, and the cost implications of proper disposal were daunting. This disappointing experience left me not only with a financial burden but also a sense of betrayal and frustration. The level of miscommunication and lack of accountability demonstrated by Frostfutter Perleberg was truly disheartening. As an impassioned pet owner, the well-being of my furry companions is non-negotiable, and encountering such negligence in a service provider was deeply unsettling. Regrettably, this episode has led me to vow never to engage with frostfutter-perleberg.de again. My expectations for quality products and reliable service were unequivocally unmet, leaving a bitter taste in my mouth – quite literally, in this case. I urge potential customers to exercise caution and consider alternative options to avoid a similar predicament. My journey with frostfutter-perleberg.de was indeed unforgettable, for all the wrong reasons. R
Ralf
A Heartfelt Testimonial: Turning a Negative Experience into a Positive One
Reflecting on my recent interaction with frostfutter-perleberg.de, I initially felt disheartened. The lackluster phone service left me frustrated, with unanswered questions lingering about my pending order. Despite my patience and willingness to connect, the call abruptly ended after a lengthy wait, signaling an unprofessional disconnect. However, amidst this disappointment, I stumbled upon Frostfutter.de. Despite its slightly higher prices, the stark comparison in customer service was undeniable. At Frostfutter.de, I found solace in the prompt assistance and genuine care extended by their team. This experience served as a powerful reminder of the significance of quality customer service. While one phone call may falter, another can excel beyond expectations, restoring faith and loyalty. I now eagerly anticipate future interactions with Frostfutter.de, knowing that my concerns will be heard and addressed promptly. In moments of uncertainty, it's the human connection that truly makes all the difference. Thank you, Frostfutter.de, for transforming a negative encounter into a positive opportunity for growth and loyalty. I
Ina
An Exceptional Experience with frostfutter-perleberg.de
After encountering a negative review, I was hesitant, but my experience was nothing short of exceptional. The shipping was prompt, and the customer service went above and beyond to ensure a smooth delivery. Not only was the package securely handed over, but any concerns I raised were promptly addressed with viable solutions. The level of care and attention to detail truly set this company apart. Thank you for restoring my faith in online shopping! J
Jörg Clemens
Unmatched Quality and Disappointing Decline: A Sincere Review
After stumbling upon frostfutter-perleberg.de, I was initially impressed by the high quality of their products, especially the Putenfleisch. However, my recent experiences have left me disheartened. The last two orders I received were predominantly filled with fatty cuts, a far cry from the exceptional standard I had grown to appreciate. Unfortunately, this change in quality had a tangible impact on my furry friend, causing him to gain weight unexpectedly. Regrettably, my attempts to address this issue with the company met with a disappointing lack of understanding and flexibility. In light of these developments, I have decided to refrain from placing any further orders until the quality concerns are adequately addressed. It is truly disheartening when a once beloved brand falls short of expectations, and I hope that frostfutter-perleberg.de can rectify this situation for the benefit of all their customers. B
Barbara C.
Unparalleled Quality and Service at Frostfutter-Perleberg: A Review Worth Sharing
I couldn't be happier with my overall experience at frostfutter-perleberg.de. Their dedication to providing top-notch products and exceptional customer service truly sets them apart in the industry. I recently ordered the "Ausschusspaket" at the end of January, with the expectation of receiving a diverse selection as advertised. Unfortunately, the package contained only a limited variety of items such as Blättermagen, Pansen, Hühnerkarkasse, 2x Bullenhoden, and a Rinderohr. Naturally, I was disappointed with this discrepancy from what was promised. However, what truly impressed me was how Frostfutter-Perleberg handled my concern. Upon raising the issue, they promptly offered a potential solution for improvement and followed up diligently. This level of care and prompt communication speaks volumes about their commitment to customer satisfaction. While this particular experience may have left me feeling disheartened, it does not overshadow the consistent quality and reliability I have come to associate with Frostfutter-Perleberg. I have complete confidence in their products and service, and I wholeheartedly recommend them to anyone looking for premium pet food options. In a market saturated with options, Frostfutter-Perleberg stands out as a shining example of excellence. Thank you for your unwavering commitment to customer satisfaction and quality. G
G. A.
A Victory for Consumer Rights: My Experience with frostfutter-perleberg.de
As a consumer, standing up against unfair terms and conditions is not only worth it but necessary. My recent dispute with Frostfutter was resolved in my favor thanks to PayPal's thorough investigation, which ultimately deemed Frostfutter's terms ineffective. This resulted in a refund of €118.27, a process that was smooth and efficient. Moving forward, I choose to support local businesses like my trusted Fressnapf dealer for my BARF needs. Their superior quality products at competitive prices, coupled with eco-friendly packaging, have made me a loyal customer. Say goodbye to unnecessary waste and hello to ethical shopping! H
Harald W.
Transforming Disappointment into Appreciation: My Unforgettable Journey with Frostfutter-Perleberg.de
Diving into the world of pet care, I eagerly ordered 7 assorted packages from frostfutter-perleberg.de, each promising a vibrant mix. Anticipation and excitement filled the air as I awaited the delivery, envisioning the joy it would bring to my furry companions. However, upon receiving my packages, I was met with a disheartening surprise. All 7 packages mirrored each other, containing 6kg of Blättermagen, 6kg of Pansen, 6kg of Hühnerkarkassen, a fresh Rinderohr, two Bullenhoden, and a mere 200g of Würstchen Pansen and Blättermagen. The lack of diversity left me crestfallen, a sentiment echoed by my fellow advocates in animal welfare. Scouring through social media, I stumbled upon shared sentiments of disappointment, with customers expressing similar grievances. It became apparent that we had fallen victim to a deceitful practice, where the per-package cost of 2.40 Euros did not align with the contents' true worth, notably favoring the cheaper items like Pansen and Blättermagen. While this experience tested my trust, I am grateful for the clarity it provided. Frostfutter-Perleberg.de inadvertently showed me the importance of vigilance in online purchases, urging me to be discerning in future transactions. As I bid farewell to this chapter, I vow to tread more cautiously, cherishing the valuable lessons learned along the way. B
B Dresel
Heartfelt Praise for Perleberg: A Customer’s Ongoing Satisfaction
I have found my forever pet food provider in Perleberg. The experiences I've had have been nothing short of exceptional. Every purchase I've made has consistently delivered fresh products, always living up to their promises. Gone are the days of mystery mush from other suppliers; with Perleberg, what you see is what you get. I can't stress enough how important it is that my dogs have never experienced any digestive issues after switching to Perleberg's food. As a dedicated raw feeder, I took a leap of faith this year and tried their pre-made meals, and I'm delighted to report that my high expectations were exceeded. Perleberg's products are not just reliable but truly beneficial for my beloved pets. I wholeheartedly recommend Perleberg to all pet owners out there. The peace of mind and quality they offer are truly unbeatable. Thank you, Perleberg, for consistently going above and beyond! J
Jennifer
From Spoiled to Stellar: A Tale of Unfortunate Events Turned to Triumph
Embarking on a quest for high-quality pet food led us down a dark path when we received a package from frostfutter-perleberg.de that emitted a foul stench reminiscent of rotten eggs. Disheartened by this initial setback, we found ourselves facing an uphill battle trying to contact their customer service, a task that seemed as daunting as climbing a mountain. Our emails seemed to vanish into the void, leaving us stranded in a sea of disappointment. However, amidst the despair, a glimmer of hope emerged. After a relentless pursuit, we finally managed to establish contact with the elusive customer service team. To our surprise and delight, they not only acknowledged our issue promptly but also went above and beyond to rectify it. Their dedication and commitment to customer satisfaction shone brightly, transforming our dismal experience into one of gratitude and admiration. Today, we stand as loyal patrons of frostfutter-perleberg.de, not only for their premium products but also for their exceptional customer service. This journey from spoiled goods to stellar service serves as a testament to the transformative power of perseverance and dedication. Thank you, frostfutter-perleberg.de, for turning our disappointment into delight and proving that true excellence lies not just in product quality but in customer care as well. E
Evelyn Seebacher-Possegger
Unveiling My Personal Journey: An Honest Review of frostfutter-perleberg.de
Embarking on my journey with frostfutter-perleberg.de was unfortunately not as smooth as expected. Initially eager to explore their offerings, I soon found myself grappling with a company solely driven by profit margins. Any attempt to voice my concerns was swiftly quashed, with customer complaints promptly silenced to maintain a facade of unwavering perfection. It's disheartening to see a business prioritize legal threats over genuine customer care. The lack of empathy and transparency left me feeling disappointed and undervalued as a consumer. I had hoped for a nurturing and supportive relationship with the company, only to be met with cold indifference. Despite my personal setbacks, I hold onto the belief that every experience, positive or negative, serves as a lesson. My interaction with frostfutter-perleberg.de has taught me the importance of integrity, ethics, and above all, customer satisfaction. As I navigate through the realm of online shopping, I aim to seek out establishments that prioritize trust, communication, and mutual respect. While my encounter with frostfutter-perleberg.de may not have been ideal, I am grateful for the insights gained and the opportunity to share my candid feedback. It is my sincere hope that this review sheds light on the importance of fostering genuine connections within the realm of e-commerce. R
roswitha soltwedel
Years of Loyalty and Satisfaction: A Heartfelt Testimonial for Frostfutter-Perleberg.de
After being a customer for years, I can confidently say that my experience with frostfutter-perleberg.de has been nothing short of exceptional. The service provided is top-notch, and the value for money is always on point. However, one aspect that slightly bothers me is the absence of a priority shipping option, leading to additional shipping costs for custom orders under 100 euros. Despite this minor inconvenience, the quality of the products speaks for itself. My three furry companions are particularly fond of the Pansen, eagerly devouring the 30 kilograms of meat, which is conveniently packed in two parcels priced at 7.50 euros each. While it can be frustrating not reaching the free shipping threshold, the joy it brings to my pets makes it all worthwhile. Frostfutter-Perleberg.de has truly won me over with their commitment to quality and customer satisfaction.🐾 A
Anke Seemer
An Unforgettable Experience with Frostfutter Hundefutter
After stumbling upon frostfutter-perleberg.de, I had the pleasure of experiencing their exceptional service firsthand. The initial contact with Vanessa was not only pleasant but also highly informative, setting the stage for a seamless transaction. It was my first time ordering from them, and to my delight, the delivery arrived promptly today, exceeding my expectations. The meticulous packaging of the items in convenient kilogram packages was a game-changer, making handling and storage a breeze. And let's not forget the most critical factor – taste. Willi, our beloved furry companion, had previously sampled a pack of their ground turkey necks from a friend and instantly fell in love with it, even when served cooked. The quality and freshness of the product were evident from the first bite. I'm immensely grateful for the top-notch service and premium quality products provided by Frostfutter Hundefutter. This experience has earned them a well-deserved five-star rating in my book. Thank you for making Willi's mealtimes not only delicious but also nutritious and hassle-free. Warmly recommending Frostfutter Hundefutter to all pet owners out there looking for the best for their furry friends! K
Karlheinz Kircher
A Tail-Wagging Experience Worth Barking About!
Let me share my experience with frostfutter-perleberg.de - it's a bite-sized slice of heaven for pet owners. From the top-notch quality to the unbeatable price point, there's absolutely nothing to fault here. What truly sets them apart is their impeccable logistics and stellar customer service. My two furry companions can't get enough of the food, and their health and happiness speak volumes. If you're searching for a supplier that truly cares about your pets' well-being, look no further. Frostfutter Perleberg delivers excellence in every scoop and sniff, making tails wag and hearts full. Your four-legged friends deserve the best, and this is where you'll find it. S
Stief H.
Exceptional Quality and Service – A Customer’s Delight! 🌟
Allow me to share my delightful experience with frostfutter-perleberg.de. I have been a loyal customer of Perleberg for quite some time now, and I must say, I am beyond satisfied with their top-notch products and reasonable prices. Not to mention, their seamless return process for the frozen goods packaging truly sets them apart. Thank you, Perleberg, for providing such exceptional service and making my decision to choose you so much easier! Your dedication to quality and customer satisfaction truly shines through in every order I receive. I highly recommend Perleberg to anyone seeking premium products and outstanding service. Kudos to the team for consistently exceeding my expectations! 🐾🐶
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Introduction:
Frostfutter-Perleberg.de is a reputable online retailer specializing in high-quality frozen pet food products. With a wide range of options available, this German-based company has earned a strong reputation among pet owners who prioritize feeding their furry friends with nutritious and natural diets. In this editorial review, we will delve into various aspects of Frostfutter-Perleberg.de, including its pros and cons, user experience, pricing and value for money, customer service, product quality and selection, website usability, returns and exchanges, promotions and discounts, reputation, payment options, loyalty programs, customer reviews, community involvement, shipping, and costs.Pros and Cons:
Pros:- Extensive selection of frozen pet food products.
- High-quality and nutritious offerings for various animals.
- Products made from natural ingredients, promoting a healthy diet.
- Clear and detailed product descriptions.
- Responsive and helpful customer service team.
- Website availability is limited to Germany, limiting international customers.
- Shipping costs can be high for some orders.