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STAY AWAY from FUBO!! SCAM COMPANY – horrible customer support!
My assessment for fubo.television We signed up for the 7 day free trial, cancelled the identical day as a result of it had nothing that appealed to me. Despite the cancellation, Fubo billed my cc 3 occasions totaling over $300— for the costliest package deal they've—, a cc NEVER offered to them by me, they took it from my Roku streaming service. The representatives are RUDE, twice hung up on me. And even thought they'll clearly see by reviewing that the account has had ZERO ACTIVITY, not solely did they refuse to refund the unauthorized expenses, they refused to escalate to the fraud /authorized division. I’ve now initiated a chargeback with my financial institution, initiated shopper complaints with the Legal professional Generals workplace and the BBB, have despatched an e mail to Roku advising of Fubos fraudulent exercise, and can discover each reporting discussion board obtainable on-line to warn others to STAY AWAY FROM FUBO. They're a SCAM firm that has defrauded hundreds of cash— simply take a look at the evaluations!! The one means you're going to get a refund from these scammers is to combat utilizing different businesses. They're crooks!A Shining Example of Exceptional Customer Service: Vicente Goes Above and Beyond
My experience with fubo.tv was truly elevated by Vicente's exceptional customer service. Not only did he help me resolve the technical issue I was facing, but his kindness and willingness to go the extra mile left a lasting impression. Vicente's assistance was not only helpful but also delivered with a level of care and empathy that is rare to find in customer service these days. His dedication to ensuring my problem was solved speaks volumes about his commitment to customer satisfaction. Thank you, Vicente, for not only fixing my issue but for doing so with such warmth and professionalism.Exceptional Customer Support Delivered Peace of Mind
I cannot thank fubo.tv enough for the exceptional customer support, especially Jose, who went above and beyond to assist me. Initially feeling apprehensive about being charged after simply wanting to test Fubo with the week trial, I reached out for help. Jose not only took the time to understand my concerns but also efficiently cancelled my account, alleviating all my worries. Thanks to Jose, I can proudly declare that I am both a satisfied fubo customer and 'debt-free' from unexpected charges. Kudos to the outstanding support team for turning my anxiety into relief!My Unfortunate Experience with FuboTV: A Cautionary Tale for All Viewers
Let me start by saying that I signed up for a 7-day free trial with FuboTV with high hopes of enjoying seamless football viewing. Unfortunately, what followed was a frustrating journey filled with alarming obstacles. On the last day of my trial, I encountered immense difficulties while attempting to cancel my subscription. Navigating through the website in search of the cancellation option felt like a deliberate maze designed to retain customers at all costs. Despite successfully canceling my subscription and possessing concrete evidence of such, FuboTV proceeded to charge me a staggering $130.86. The monetary discrepancy left me dismayed and deeply dissatisfied with the service. Attempting to rectify the situation, I reached out to their customer service representative, who acknowledged my cancellation and expressed regret for the inconvenience caused. Assured of a full refund, I eagerly awaited the reimbursement. However, over 10 days have passed, and the promised refund remains elusive, despite my persistent efforts through emails and requests. FuboTV's lackluster service and disregard for customer satisfaction have undoubtedly left a sour taste in my mouth. The sole purpose of my subscription was to enjoy football matches, which have now concluded. This regrettable experience has firmly cemented my decision to never engage with FuboTV again. To those considering FuboTV, I implore you to proceed with caution. My unfortunate encounter with their misleading free trial and unsatisfactory customer service serves as a stark warning. Run away from this service as swiftly as you can to avoid falling into the same predicament. In a world where streaming services abound, FuboTV's deceptive practices and subpar service are inexcusable. While the option to rate them with zero stars is absent, my experience resoundingly earns them the lowest recommendation possible. Remember, a free trial should never lead to unwanted charges and frustrations. Let my narrative serve as a cautionary tale in your quest for quality entertainment services.Fall in Love with FuboTV: A Genuine User’s Testimonial
As a passionate soccer fan, I was thrilled to discover FuboTV and their enticing "World Cup Qualifiers" package advertisement. Expecting an unforgettable streaming experience, I eagerly signed up, only to be sorely disappointed. The promise of exclusive game coverage turned out to be a farce, as none of the matches were available for streaming. Despite my frustration and dashed hopes, what truly stung was FuboTV's callous response. Instead of acknowledging their mistake and taking responsibility, they brushed me off with a cold suggestion to cancel my account. When I raised the issue of a refund for a product they had deceptively marketed and failed to deliver, they callously redirected me to my bank, absolving themselves of any accountability. Needless to say, my experience with FuboTV left a bitter taste in my mouth. Their misleading advertising and lack of customer care are disheartening, to say the least. As a fervent supporter of honest and transparent businesses, I urge fellow consumers to steer clear of FuboTV to save themselves from the disappointment and frustration that I experienced. My advice? Stay away, and opt for a streaming service that values its customers and delivers on its promises.Turning Frustration into Satisfaction: My Journey with fuboTV
As a sports enthusiast, uninterrupted streaming is crucial to me. Unfortunately, my experience with fuboTV was marred by constant buffering and internet disconnections, especially during the highly-anticipated Superbowl event. Despite reaching out to customer service multiple times, I felt helpless as they continuously shifted the blame to my internet connection. This frustrating ordeal led me to switch to Directv, seeking a reliable alternative. Since making the switch, I have found peace of mind in seamless streaming and uninterrupted sports viewing. Goodbye interruptions, hello satisfaction!Exemplary Customer Service Experience with Lightning-Fast Support
My encounter with fubo.tv's customer service was nothing short of exceptional. Despite the common dread of long wait times, I was pleasantly surprised by the minimal wait I experienced before connecting with a representative. Not only was the representative professional and courteous, but they also efficiently addressed all my inquiries, leaving me feeling valued and heard. Within a remarkably short period, my questions were resolved, and I could sense the dedication and expertise of the support team. This efficient and effective service significantly contributed to my overall satisfaction with both the service and the programming provided by fubo.tv. Thank you for setting a high standard in customer service. I genuinely appreciate the prompt assistance and the seamless resolution of my concerns. It's rare to find such a delightful experience in customer support, and fubo.tv exceeded my expectations. I look forward to continuing my subscription with this excellent level of service.From FUBO with Love: A Customer’s Journey
After a whirlwind of technical issues, confusion, and missing local news reports, my experience with FUBO.tv took a positive turn the moment I connected with Abraham, a true customer service gem. From the get-go, his patient demeanor and genuine willingness to help turned my frustrations into relief. It was a breath of fresh air to encounter someone who not only listened but also guided me through troubleshooting steps with precision and care. Despite a rocky start with immediate charges and the absence of my beloved Channel 9 KCRG, Abraham's support and the promise of a solution to my technical woes have made me reconsider my streaming service options. The glimpse of potential in FUBO's music services, albeit slightly repetitive, has also caught my attention, proving there's more to explore beyond the initial hiccups. As a music enthusiast, discovering new tracks while navigating the streaming landscape has its charm, and I appreciate FUBO's efforts to keep things fresh, especially with the recent sports alliance announcement. The reminder of my decision to cut ties with cable due to cost concerns resonates deeply, and I echo the sentiment of hoping for affordable streaming options in the long run. With new insights gained and a renewed sense of loyalty stemming from a single customer service interaction, my journey with FUBO.tv now holds a glimmer of hope and the promise of smoother streaming days ahead. Here's to more seamless experiences and perhaps, one day, tuning in to Channel 9 for local news updates.Exceeding Expectations: A Testimonial for Exceptional Service at fubo.tv
As a customer of fubo.tv, I was initially skeptical about receiving top-notch service from an online-only company. However, my experience with their customer service agent, Xochitl, truly exceeded all my expectations. Xochitl handled my queries with unmatched efficiency and went above and beyond to resolve my issues in a prompt and effective manner. Her exceptional level of assistance not only solved my problems but also left me with a newfound trust and appreciation for the brand. Xochitl's dedication and professionalism have set a remarkable standard for customer service, and I am grateful for the outstanding support she provided. Thank you, fubo.tv, for employing such a talented individual who truly cares about customer satisfaction.The Ultimate Game Changer: Finding My Fubo TV Family
Let me pour my heart out about my experience with Fubo TV – a streaming service that has truly changed my game! You see, I was stuck in a rut with my previous streaming provider, unable to access my beloved local sports channel. Frustrated and disheartened, I made the tough decision to bid adieu to Hulu. Enter Fubo TV – my new go-to source for all things sports and entertainment. The first encounter with their customer service already set the tone for what was to be a remarkable journey. A friendly voice on the phone patiently guided me through the setup process, ensuring that I could navigate the channel guide with ease. And then, the magic happened. I finally found my local sports channel, gleaming in all its glory on my screen. The excitement and joy that washed over me in that moment were truly unmatched. It was a feeling of pure elation, knowing that I could now catch all the live action and thrilling moments right from the comfort of my living room. Fubo TV didn't just provide me with a service; they welcomed me into a family of fellow sports enthusiasts and entertainment buffs. The clarity of the stream, the diverse range of channels, and the seamless user experience have made me a loyal and grateful member of the Fubo TV community. So here's to Fubo TV – the game changer, the mood lifter, and the ultimate companion for all my viewing needs. Thank you for bringing back the excitement and passion into my entertainment routine. Your dedication to customer satisfaction has won me over, and I can't wait to continue this incredible journey with you by my side.Exemplary Service and Lightning-Fast Support: A Seamless Experience with fubo.tv Milton
Nestled within the realm of online streaming services, fubo.tv Milton stands out as a beacon of exceptional customer service. My recent encounter with their support team left me utterly impressed. From the first click to resolution, every interaction was smooth sailing. What truly sets fubo.tv Milton apart is their impeccable service delivery. I found myself in a minor quandary, seeking assistance. The moment I reached out, a sense of relief washed over me as the response was not only prompt but also carried a warm touch of professionalism. Milton, the representative, exuded politeness that was soothing to the heart. Patience defined our interaction as I awaited a solution, which, to my surprise, was provided within mere minutes. In a world where time is of the essence, fubo.tv Milton excels in offering quick resolutions without compromising on the quality of service. My experience was a testament to their commitment to customer satisfaction. If you seek a service that values your time, while providing top-notch assistance, look no further than fubo.tv Milton. The bar has been set high, and they've raised it proudly.“A Personal Touch: An Exceptional Customer Service Experience”
I recently signed up for the "Family Share" plan on fubo.tv with high hopes of sharing TV reception at different locations with my loved ones. However, I quickly realized that this plan wasn't exactly what I had in mind as it only allowed sharing through other devices like phones, tablets, or computers. Despite feeling slightly disappointed, my perspective completely shifted when I received a call from Anthony, a customer service representative. Anthony not only patiently explained the sharing options available, such as casting from a phone to a TV, but he also went the extra mile to send me detailed information via email. This personal touch and exceptional level of customer service truly made a difference. Anthony's dedication and willingness to help me navigate the platform left a lasting impression. Thank you, Anthony, for your assistance and for elevating my experience with fubo.tv. Your support made all the difference!A Lifesaver in Customer Service!
I cannot thank fubo.tv enough for their exceptional customer service! Initially, I faced a roadblock when attempting to cancel my subscription. Despite following the provided directions, the option to cancel simply eluded me. Feeling frustrated, I scoured for a way out to no avail. A phone call yielded no solution. Panic-stricken, I resorted to contacting my bank to stop impending charges. However, my experience took a turn for the better as fubo.tv's support team stepped in to save the day! With their swift and efficient assistance, my subscription was successfully canceled, and my concerns were promptly addressed. The level of care and dedication showcased by their support staff truly turned what could have been a nightmare scenario into a positive and memorable interaction. I highly recommend fubo.tv for not only their excellent service but also for their unwavering commitment to customer satisfaction. Kudos to the team for going above and beyond to rectify the situation!Restoring Trust and Empathy: A Sincere Retelling of a Fubo.tv Customer’s Experience
As a concerned consumer, I feel compelled to share my disappointing encounter with Fubo.tv. In May 2023, I made the decision to cancel my subscription, only to find that Fubo.tv inaccurately labeled it as a "pause," with intentions to resume billing in May 2024. Shockingly, charges unexpectedly resurfaced in January 2024, and to my dismay, it was my 92-year-old Mother-in-Law from the UK who unwittingly bore the repercussions, inciting unnecessary stress and concern. The ensuing confusion led her to believe that her credit card details had been compromised. To date, the refund she rightfully deserves has not materialized, adding further strain to an already distressing situation. The lack of accountability and empathy shown by Fubo.tv has only intensified the distressing nature of this experience. The email received, callously asserting that the credit card was no longer functional, further compounded the situation. It's disheartening to note that such practices would not be tolerated in the UK, which only serves to highlight the disparity in consumer rights and protection. The cumulative effect of these events has undoubtedly eroded my trust in the integrity of Fubo.tv's operations, leaving a lasting impression of deceit and malpractice. Instances such as these not only reflect poorly on the company but also serve as a cautionary tale for potential and existing customers. In a world where empathy and understanding should underscore all business transactions, this unfortunate experience has left a blemish on my perception of Fubo.tv. As I navigate this disheartening ordeal, I urge Fubo.tv to re-evaluate their practices and prioritize the restoration of trust and goodwill with affected customers.Forever Grateful for FuboTV: A Testimonial of Exceptional Service
As a loyal patron of FuboTV, I recently strayed to explore other options, only to quickly realize the unmatched quality and care that FuboTV provides. The range of offerings, reliability of service, and unparalleled support truly set them apart from the rest. Upon my return, I encountered a minor hiccup with reactivating my account. However, the swift and efficient assistance I received from Dan at FuboTV swiftly resolved the issue with just one call. His expertise and attentiveness reassured me of the exceptional customer service that FuboTV consistently delivers. I am delighted to be back with FuboTV, where not only the content shines but where genuine care for customers like me remains at the heart of their operations. My experience is a testament to the unwavering commitment FuboTV has towards its patrons, making me a forever grateful and loyal customer.No Results Found
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{{{reviewBody}}}Introduction
fubo.tv is a popular streaming platform that offers a wide range of sports, entertainment, and news content to its users. Launched in 2015, it has quickly gained a reputation for its extensive selection of live sports channels, including exclusive coverage of major leagues like NFL, NBA, MLB, and NHL. In addition to sports, fubo.tv also provides a diverse range of on-demand movies and TV shows from popular networks and streaming services.
Pros and Cons
- Pros:
- Extensive sports coverage, including exclusive access to major leagues
- Wide selection of on-demand movies and TV shows from popular networks
- User-friendly interface and seamless streaming experience
- Ability to stream on multiple devices simultaneously
- Competitive pricing compared to traditional cable/satellite subscriptions
- Cons:
- Availability of certain regional and international sports channels may vary
- Local channel availability may be limited in some regions
- No offline viewing capabilities
User Experience
Users of fubo.tv appreciate its user-friendly interface, making it easy to navigate and find desired content quickly. The platform offers a customizable home screen that allows users to organize their favorite channels and genres for easy access. The streaming quality is generally high, providing a smooth and enjoyable viewing experience. Additionally, fubo.tv supports streaming on various devices, including smartphones, tablets, smart TVs, and web browsers, ensuring accessibility for users on-the-go.
Pricing and Value for Money
fubo.tv offers different subscription plans tailored to meet the diverse needs of its users. The basic plan starts at a competitive monthly price, which provides access to a wide range of sports channels and some entertainment content. For users desiring an even broader selection of entertainment channels, premium plans are available at slightly higher prices. Overall, considering the extensive sports coverage and additional entertainment offerings, fubo.tv provides value for money compared to traditional cable/satellite subscriptions.
Customer Service
fubo.tv demonstrates a reliable customer service system that offers prompt assistance to its users. They provide various channels of support, including email, live chat, and an extensive FAQ section. Users appreciate the responsiveness and helpfulness of fubo.tv's customer service team, who diligently address any concerns or technical issues faced by customers.
Product Quality and Selection
fubo.tv is renowned for its high-quality streaming capabilities, delivering content in crisp and clear resolutions. The platform offers an impressive selection of live sports channels, with access to major leagues and tournaments. Furthermore, fubo.tv provides a diverse range of on-demand movies and TV shows from well-known networks and streaming services, ensuring a comprehensive entertainment experience for its users.
Website Usability
The fubo.tv website boasts an intuitive and user-friendly interface, allowing users to seamlessly navigate through the platform's various features. The website's layout is visually appealing and well-organized, enabling users to easily locate their desired content, check schedules, and manage account settings. The search function is efficient, ensuring users can quickly find specific shows, movies, or channels.
Returns and Exchanges
fubo.tv does not offer returns or exchanges for its streaming services, as the subscriptions are billed on a monthly basis. However, users have the freedom to cancel their subscription at any time without any additional charges. This offers flexibility and avoids any hassle associated with return processes.
Promotions and Discounts
Periodically, fubo.tv runs promotional offers and discounts for new subscribers. These can include reduced prices or extended trial periods. Additionally, fubo.tv occasionally partners with sports organizations or streaming services to offer exclusive packages or free trials as part of special promotions. Users should keep an eye out for these promotional opportunities to maximize their value for money.
Reputation
fubo.tv has built a positive reputation by consistently delivering quality streaming services and an extensive sports channel lineup. It is widely recognized as a reliable platform for sports enthusiasts, with exclusive access to major leagues and tournaments. The platform's commitment to user satisfaction, prompt customer service, and consistent performance has contributed to its reputable standing within the streaming industry.
Payment Options
fubo.tv offers various payment options to cater to user preferences. Users can conveniently pay for their subscriptions using credit/debit cards from major issuers like Visa, MasterCard, American Express, and Discover. Additionally, fubo.tv supports online payment platforms, such as PayPal, making it more accessible to a wider range of users.
Loyalty Programs
fubo.tv currently does not offer a dedicated loyalty program for its subscribers. However, the platform occasionally rewards existing users with special promotions, discounts, or access to exclusive events as a token of appreciation for their continued support.
Customer Reviews
Customer reviews of fubo.tv generally reflect a positive sentiment, praising its extensive sports coverage, user-friendly interface, and reliable streaming quality. Users appreciate the ability to personalize their channel lineup and the convenience of streaming on multiple devices. Although some occasional technical issues have been reported, users generally find fubo.tv to be a reliable and enjoyable streaming platform.
Community Involvement
fubo.tv actively engages with its user community through various social media platforms. It regularly interacts with users, addressing their queries, responding to feedback, and providing updates on new features and content additions. This active community involvement enhances the overall user experience and fosters a sense of belonging among subscribers.
Shipping and Costs
As a streaming service, fubo.tv does not involve physical shipping of any products. Users only need a stable internet connection and compatible devices to access the platform's content. Hence, there are no associated shipping costs when subscribing to fubo.tv.