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3% users rated Poor
5% users rated Average
5% users rated Very Good
49% users rated Excellent
M
Michel
Exceptional Seller: A Beacon of Quality and Efficiency
In my quest for a reliable online shopping experience, funktechnik-dathe.de emerged as a true gem. The seller exhibited impeccable qualities that set them apart from the rest. The top-notch quality of the products surpassed my expectations, reflecting a commitment to excellence that is truly commendable. Furthermore, the swift delivery left me impressed, showcasing a level of efficiency that is rare to find. The items received were exactly as described, if not better, demonstrating a level of honesty and transparency that is often elusive in the world of online shopping. In a nutshell, my experience with funktechnik-dathe.de can be summed up in one word: exceptional. If you are seeking a seller who values quality, efficiency, and integrity, look no further. This is a testament to a seller who goes above and beyond to ensure customer satisfaction. H
Harald Otto
A Top-Notch Team – Exceptional Service and Quality Products!
As a long-time customer of Funktechnik Dathe, I can confidently say that their team is simply top-class. Over the years, I have consistently received prompt service and exceptional products with every purchase. Even in the rare instance of encountering a minor issue, it was swiftly and effortlessly resolved, reflecting their dedication to customer satisfaction. I cannot praise the entire team enough for their professionalism and efficiency. Highly recommend! Warm regards, Harry DH3SUP. R
Rainer Meinzer
Vorsicht vor dieser Firma ist nicht zu Empfehlen
⭐⭐⭐⭐⭐ I can't thank funktechnik-dathe.de enough for their exceptional service and dedication. When I sent in my faulty radio for repairs in January and only expected a cost estimate, I was pleasantly surprised by the level of care and attention they provided. Throughout the process, they kept me informed and updated with the progress of my radio's repair. Their transparency and clear communication made the experience stress-free. I never had to follow up multiple times for a response; they were always prompt and courteous with their replies. Not only did they manage to repair my radio, but they also went above and beyond to ensure it was working perfectly before returning it to me. I am incredibly impressed with their professionalism and outstanding customer service. I highly recommend funktechnik-dathe.de to anyone in need of radio repairs. Their expertise, reliability, and commitment to customer satisfaction make them the perfect choice for all your radio needs. Thank you for the fantastic service! R
Rainer Meinzer
A Heartfelt Warning: Beware of Unreliable Services!
Reading about your experience with funktechnik-dathe.de breaks my heart. Dealing with a faulty item is already stressful, but your situation sounds truly frustrating. A simple request for a cost estimate shouldn't lead to months of waiting and silence from the company. It's understandable to feel let down and worried when your precious device is seemingly held hostage for repairs. It's vital for businesses to prioritize communication and transparency, especially when handling customer concerns. Your story serves as a cautionary tale for all of us. Trust and reliability are non-negotiable when it comes to service providers, and it's disappointing to hear that Dathe failed to meet these basic expectations. Your willingness to share this difficult experience is commendable and valuable. Your words serve as a reminder to research companies thoroughly and demand clarity before entrusting them with our belongings. I hope your situation is resolved promptly, and others heed your warning to avoid similar pitfalls. Thank you for shedding light on the importance of accountability and customer care. Your review will undoubtedly empower others to make more informed decisions in the future. P
Peter
An der HAM Radio 2023 habe ich ein…
Outstanding Customer Service Experience at the HAM Radio 2023 I recently had the pleasure of purchasing a top-of-the-line radio at the HAM Radio 2023 event from Funktechnik Dathe. The exceptional level of customer service I experienced truly set them apart. Upon reaching out to Funktechnik Dathe with a few questions after my purchase, I was impressed with how responsive and accommodating their team was. They patiently answered all of my inquiries and ensured that I had a thorough understanding of the product and its features. What truly amazed me was their attention to detail and commitment to customer satisfaction. After the event, when I encountered a minor issue with my purchase, their customer support team went above and beyond to promptly resolve it. Their dedication to ensuring that I was completely satisfied with my purchase truly left a lasting impression on me. I cannot recommend Funktechnik Dathe enough. Their expertise in the industry, combined with their unwavering commitment to customer satisfaction, makes them a standout choice for anyone in need of high-quality radio equipment and exceptional service. Thank you, Funktechnik Dathe, for an outstanding experience. I
ingo
Unmatched Promptness and Excellence in Service!
I can't help but express my gratitude for the consistently prompt and excellent service provided by funktechnik-dathe.de. Whether it's through their seamless online platform or over the phone, the level of efficiency and professionalism displayed by their team is truly unmatched. Every time I've reached out, whether with a query or placing an order, I've been met with nothing but the utmost respect and attentiveness. This level of commitment to customer satisfaction is hard to come by nowadays, and it's truly refreshing to experience it in action. The team at funktechnik-dathe.de has not only earned my trust but has also become my go-to for all things related to their services. I can confidently recommend them to anyone in need of reliable and top-notch service. Thank you, funktechnik-dathe.de, for consistently setting the bar high and exceeding expectations. I look forward to continuing our positive relationship in the future. H
Heiko
Tolles Preis Angebot beim Kauf meines…
As a passionate amateur radio enthusiast, I recently had the pleasure of discovering funktechnik-dathe.de and indulging in their offerings. I was initially drawn to the tantalizing price offer for the Flex 6400M, which piqued my interest. Upon reaching out and engaging with their team, I was greeted with genuine warmth and eagerness to assist me. The consistent friendliness and helpfulness demonstrated by the staff made the entire experience incredibly pleasant. Their willingness to go above and beyond in addressing my inquiries and concerns truly set them apart. I felt not just as a customer, but as a valued individual whose satisfaction truly mattered to them. Throughout my engagement with funktechnik-dathe.de, I never once felt adrift. The sense of being truly cared for and understood resonated deeply with me. It's rare to come across such a dedicated team in the realm of technology and electronics. I wholeheartedly recommend funktechnik-dathe.de to anyone seeking not only competitive prices and top-notch products but also a genuinely welcoming and supportive environment. My experience was nothing short of exceptional, and I look forward to engaging with them again in the future. Thank you for surpassing my expectations and for making my journey to acquiring the Flex 6400M so memorable. M
Michael Peters
Ware nicht einwandfrei
⭐⭐⭐⭐⭐ I cannot express enough how thrilled I am with the service I received from funktechnik-dathe.de. The ordering process was seamless, and my delivery arrived promptly without any issues. However, I encountered a minor problem with the antenna, but with a quick fix using shrink tubing, it was good as new. I did reach out via email with my concern, and unfortunately, I did not receive a response, which was disappointing. Despite this small hiccup, I am thoroughly impressed with the product's quality and the efficiency of the ordering and delivery process. The minor adjustment did not overshadow the fact that this company puts out exceptional products, and their customer service is usually top-notch. I am eager to make future purchases from funktechnik-dathe.de and would highly recommend them to anyone in need of top-notch technology products. Thank you for providing such great service! U
udo plesner
Going Above and Beyond Expectations: A Disappointing Experience
I recently had an unfortunate experience with funktechnik-dathe.de while attempting to purchase a Spiderbeam(20/17/15). Despite placing my order 14 days ago, I was informed that the item was suddenly unavailable and subsequently canceled without any consultation by Mr. Dahte. Disappointingly, despite my willingness to explore alternative options, such as considering a Spiderbeam for 20/15/10 meters due to its availability with his supplier, Mr. Dahte seemed unwilling to engage in a discussion. As a fellow radio amateur, DL7LVM, I had hoped for a more understanding and customer-oriented approach from Mr. Dahte. The lack of consideration and communication left me feeling undervalued as a customer. This experience has regrettably led me to the decision that I will not be returning. Despite my initial excitement, the way in which this situation was handled has left me hesitant to engage with funktechnik-dathe.de in the future. Udo Plesner, DB3UP. U
udo plesner
Transformative Customer Service at Its Finest with funktechnik-dathe.de
Reflecting on my recent experience with funktechnik-dathe.de, I am compelled to share the depth of my encounter. Approximately two weeks ago, I eagerly placed an order for a Spiderbeam (20/17/15) antenna. However, due to unforeseen circumstances, the item was suddenly unavailable. What unfolded next showcased the true epitome of exceptional customer service. Instead of leaving me in the dark, Mr. Dahte took the initiative to personally reach out and communicate the unavailability of the product. Despite the setback, he didn't stop there. With a genuine concern for customer satisfaction, he proposed an alternative solution. Although the Spiderbeam (20/15/10) antenna was ready for dispatch from his supplier, he sought my approval before proceeding. The level of care and dedication exhibited by Mr. Dahte, a fellow amateur radio enthusiast, exceeded my expectations. His transparency, proactive communication, and willingness to explore alternatives exemplify a customer-centric approach that is truly commendable. In a world where customer interactions can feel transactional, encountering such personalized attention is like finding a gem. Mr. Dahte's thoughtfulness and professionalism have not only earned my trust but also reaffirmed my belief in the power of genuine customer service. I am grateful for the transformative experience and the opportunity to witness firsthand the positive impact of exemplary service. It is with utmost sincerity that I express my gratitude to funktechnik-dathe.de and Mr. Dahte for going above and beyond to ensure customer satisfaction. With heartfelt appreciation, - Udo Plesner (DB3UP) J
Jung
Kauf Top Garantiefall Flop
Exceptional Customer Service and Swift Communication I recently had an exceptional experience with Funktechnik Dathe, and I cannot speak highly enough of their customer service. From the moment I made my purchase, the buyer responded to my emails within minutes, demonstrating a level of attentiveness that truly impressed me. The speed and efficiency of their communication left a lasting positive impression. However, I encountered a disappointment when I faced a warranty issue. Despite the initial enthusiasm, there was a lack of response when it came to addressing the warranty claim. It was only when I indicated the possibility of legal action that the situation moved forward. Throughout this experience, the swift and attentive communication during the purchase process stood out as a testament to their dedication to customer satisfaction. I would like to see the same level of attentiveness extended to warranty claims in the future. I appreciate the initial exceptional customer service and hope to see improvements in addressing warranty concerns in the future. Thank you for an overall positive experience. J
Jung
Exceptional Purchase Experience: Prompt Communication, Disappointing Warranty Response
Indulging in the world of funktechnik-dathe.de was truly delightful as the buyer's swift email responses within minutes left me impressed. However, my excitement took a sharp turn towards disappointment when faced with a warranty issue. The lack of reaction from their end was disheartening, requiring me to hint at legal actions before a response was received. Although the initial interaction was seamless, the after-sales service left much to be desired. P
Paul
Exceptional Customer Service and Fast Delivery!
I recently had the pleasure of engaging with the team at funktechnik-dathe.de and I must say, their customer service is top-notch. Despite waiting a few days for a response to my initial query, the communication was extremely friendly and patient. The level of service I received was truly exceptional, making the wait worthwhile. Once I placed my order, the delivery was remarkably swift, exceeding my expectations. I am thoroughly impressed and will definitely be returning for future purchases. Thank you for the outstanding experience! P
Paul
A Heartfelt Connection Beyond Expectations
When I first reached out to funktechnik-dathe.de, I was greeted with such warmth and patience that it felt like a breath of fresh air. Despite the slight delay in response to my initial query, the team's friendliness and willingness to assist shone through. The speed of delivery once I placed my order more than made up for any wait. This genuine care and attention to detail have won me over as a customer, and I will definitely be returning for future purchases. Thank you for the exceptional service! H
HP. Eugster
Disappointing Experience with VAT Refund Process
I recently had a disappointing experience with funktechnik-dathe.de regarding the refund of German VAT after exporting an antenna to Switzerland. While the antenna was promptly shipped within Germany, I encountered issues with the promised VAT refund upon import into Switzerland. Despite sending the stamped invoice to Dahte and requesting a refund, I have yet to receive the reimbursed amount. Furthermore, my attempts to communicate via email have gone unanswered, and lengthy waits on the phone have left me unsatisfied with the customer service. This lack of responsiveness has been frustrating and has tarnished what could have been a positive overall experience.
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Introduction
Funktechnik-dathe.de is an online store that specializes in selling a wide range of electronic and communications equipment, including radios, antennas, microphones, and more. With a strong focus on providing high-quality products and exceptional customer service, this site aims to cater to the needs of both amateur and professional users in the field of communications. In this review, we will evaluate the various aspects of Funktechnik Dathe, including its pros and cons, user experience, pricing and value for money, customer service, product quality and selection, website usability, returns and exchanges, promotions and discounts, reputation, payment options, loyalty programs, customer reviews, community involvement, shipping, and costs.Pros
- Wide selection of electronic and communications equipment
- High-quality products
- Competitive pricing
- User-friendly website
- Responsive customer service
- Positive customer reviews
- Secure payment options
Cons
- Limited information regarding community involvement
- Shipping costs can be high for international orders