Funktechnik-dathe Reviews

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39 Reviews

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In the Electronics & Technology category

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38% users rated Terrible
3% users rated Poor
5% users rated Average
5% users rated Very Good
49% users rated Excellent
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M Michel
93 days ago

Exceptional Seller: A Beacon of Quality and Efficiency

In my quest for a reliable online shopping experience, funktechnik-dathe.de emerged as a true gem. The seller exhibited impeccable qualities that set them apart from the rest. The top-notch quality of the products surpassed my expectations, reflecting a commitment to excellence that is truly commendable. Furthermore, the swift delivery left me impressed, showcasing a level of efficiency that is rare to find. The items received were exactly as described, if not better, demonstrating a level of honesty and transparency that is often elusive in the world of online shopping. In a nutshell, my experience with funktechnik-dathe.de can be summed up in one word: exceptional. If you are seeking a seller who values quality, efficiency, and integrity, look no further. This is a testament to a seller who goes above and beyond to ensure customer satisfaction.
H Harald Otto
104 days ago

A Top-Notch Team – Exceptional Service and Quality Products!

As a long-time customer of Funktechnik Dathe, I can confidently say that their team is simply top-class. Over the years, I have consistently received prompt service and exceptional products with every purchase. Even in the rare instance of encountering a minor issue, it was swiftly and effortlessly resolved, reflecting their dedication to customer satisfaction. I cannot praise the entire team enough for their professionalism and efficiency. Highly recommend! Warm regards, Harry DH3SUP.
R Rainer Meinzer
157 days ago

Vorsicht vor dieser Firma ist nicht zu Empfehlen

⭐⭐⭐⭐⭐ I can't thank funktechnik-dathe.de enough for their exceptional service and dedication. When I sent in my faulty radio for repairs in January and only expected a cost estimate, I was pleasantly surprised by the level of care and attention they provided. Throughout the process, they kept me informed and updated with the progress of my radio's repair. Their transparency and clear communication made the experience stress-free. I never had to follow up multiple times for a response; they were always prompt and courteous with their replies. Not only did they manage to repair my radio, but they also went above and beyond to ensure it was working perfectly before returning it to me. I am incredibly impressed with their professionalism and outstanding customer service. I highly recommend funktechnik-dathe.de to anyone in need of radio repairs. Their expertise, reliability, and commitment to customer satisfaction make them the perfect choice for all your radio needs. Thank you for the fantastic service!
R Rainer Meinzer
157 days ago

A Heartfelt Warning: Beware of Unreliable Services!

Reading about your experience with funktechnik-dathe.de breaks my heart. Dealing with a faulty item is already stressful, but your situation sounds truly frustrating. A simple request for a cost estimate shouldn't lead to months of waiting and silence from the company. It's understandable to feel let down and worried when your precious device is seemingly held hostage for repairs. It's vital for businesses to prioritize communication and transparency, especially when handling customer concerns. Your story serves as a cautionary tale for all of us. Trust and reliability are non-negotiable when it comes to service providers, and it's disappointing to hear that Dathe failed to meet these basic expectations. Your willingness to share this difficult experience is commendable and valuable. Your words serve as a reminder to research companies thoroughly and demand clarity before entrusting them with our belongings. I hope your situation is resolved promptly, and others heed your warning to avoid similar pitfalls. Thank you for shedding light on the importance of accountability and customer care. Your review will undoubtedly empower others to make more informed decisions in the future.
P Peter
207 days ago

An der HAM Radio 2023 habe ich ein…

Outstanding Customer Service Experience at the HAM Radio 2023 I recently had the pleasure of purchasing a top-of-the-line radio at the HAM Radio 2023 event from Funktechnik Dathe. The exceptional level of customer service I experienced truly set them apart. Upon reaching out to Funktechnik Dathe with a few questions after my purchase, I was impressed with how responsive and accommodating their team was. They patiently answered all of my inquiries and ensured that I had a thorough understanding of the product and its features. What truly amazed me was their attention to detail and commitment to customer satisfaction. After the event, when I encountered a minor issue with my purchase, their customer support team went above and beyond to promptly resolve it. Their dedication to ensuring that I was completely satisfied with my purchase truly left a lasting impression on me. I cannot recommend Funktechnik Dathe enough. Their expertise in the industry, combined with their unwavering commitment to customer satisfaction, makes them a standout choice for anyone in need of high-quality radio equipment and exceptional service. Thank you, Funktechnik Dathe, for an outstanding experience.
I ingo
220 days ago

Unmatched Promptness and Excellence in Service!

I can't help but express my gratitude for the consistently prompt and excellent service provided by funktechnik-dathe.de. Whether it's through their seamless online platform or over the phone, the level of efficiency and professionalism displayed by their team is truly unmatched. Every time I've reached out, whether with a query or placing an order, I've been met with nothing but the utmost respect and attentiveness. This level of commitment to customer satisfaction is hard to come by nowadays, and it's truly refreshing to experience it in action. The team at funktechnik-dathe.de has not only earned my trust but has also become my go-to for all things related to their services. I can confidently recommend them to anyone in need of reliable and top-notch service. Thank you, funktechnik-dathe.de, for consistently setting the bar high and exceeding expectations. I look forward to continuing our positive relationship in the future.
H Heiko
226 days ago

Tolles Preis Angebot beim Kauf meines…

As a passionate amateur radio enthusiast, I recently had the pleasure of discovering funktechnik-dathe.de and indulging in their offerings. I was initially drawn to the tantalizing price offer for the Flex 6400M, which piqued my interest. Upon reaching out and engaging with their team, I was greeted with genuine warmth and eagerness to assist me. The consistent friendliness and helpfulness demonstrated by the staff made the entire experience incredibly pleasant. Their willingness to go above and beyond in addressing my inquiries and concerns truly set them apart. I felt not just as a customer, but as a valued individual whose satisfaction truly mattered to them. Throughout my engagement with funktechnik-dathe.de, I never once felt adrift. The sense of being truly cared for and understood resonated deeply with me. It's rare to come across such a dedicated team in the realm of technology and electronics. I wholeheartedly recommend funktechnik-dathe.de to anyone seeking not only competitive prices and top-notch products but also a genuinely welcoming and supportive environment. My experience was nothing short of exceptional, and I look forward to engaging with them again in the future. Thank you for surpassing my expectations and for making my journey to acquiring the Flex 6400M so memorable.
M Michael Peters
266 days ago

Ware nicht einwandfrei

⭐⭐⭐⭐⭐ I cannot express enough how thrilled I am with the service I received from funktechnik-dathe.de. The ordering process was seamless, and my delivery arrived promptly without any issues. However, I encountered a minor problem with the antenna, but with a quick fix using shrink tubing, it was good as new. I did reach out via email with my concern, and unfortunately, I did not receive a response, which was disappointing. Despite this small hiccup, I am thoroughly impressed with the product's quality and the efficiency of the ordering and delivery process. The minor adjustment did not overshadow the fact that this company puts out exceptional products, and their customer service is usually top-notch. I am eager to make future purchases from funktechnik-dathe.de and would highly recommend them to anyone in need of top-notch technology products. Thank you for providing such great service!
U udo plesner
277 days ago

Going Above and Beyond Expectations: A Disappointing Experience

I recently had an unfortunate experience with funktechnik-dathe.de while attempting to purchase a Spiderbeam(20/17/15). Despite placing my order 14 days ago, I was informed that the item was suddenly unavailable and subsequently canceled without any consultation by Mr. Dahte. Disappointingly, despite my willingness to explore alternative options, such as considering a Spiderbeam for 20/15/10 meters due to its availability with his supplier, Mr. Dahte seemed unwilling to engage in a discussion. As a fellow radio amateur, DL7LVM, I had hoped for a more understanding and customer-oriented approach from Mr. Dahte. The lack of consideration and communication left me feeling undervalued as a customer. This experience has regrettably led me to the decision that I will not be returning. Despite my initial excitement, the way in which this situation was handled has left me hesitant to engage with funktechnik-dathe.de in the future. Udo Plesner, DB3UP.
U udo plesner
277 days ago

Transformative Customer Service at Its Finest with funktechnik-dathe.de

Reflecting on my recent experience with funktechnik-dathe.de, I am compelled to share the depth of my encounter. Approximately two weeks ago, I eagerly placed an order for a Spiderbeam (20/17/15) antenna. However, due to unforeseen circumstances, the item was suddenly unavailable. What unfolded next showcased the true epitome of exceptional customer service. Instead of leaving me in the dark, Mr. Dahte took the initiative to personally reach out and communicate the unavailability of the product. Despite the setback, he didn't stop there. With a genuine concern for customer satisfaction, he proposed an alternative solution. Although the Spiderbeam (20/15/10) antenna was ready for dispatch from his supplier, he sought my approval before proceeding. The level of care and dedication exhibited by Mr. Dahte, a fellow amateur radio enthusiast, exceeded my expectations. His transparency, proactive communication, and willingness to explore alternatives exemplify a customer-centric approach that is truly commendable. In a world where customer interactions can feel transactional, encountering such personalized attention is like finding a gem. Mr. Dahte's thoughtfulness and professionalism have not only earned my trust but also reaffirmed my belief in the power of genuine customer service. I am grateful for the transformative experience and the opportunity to witness firsthand the positive impact of exemplary service. It is with utmost sincerity that I express my gratitude to funktechnik-dathe.de and Mr. Dahte for going above and beyond to ensure customer satisfaction. With heartfelt appreciation, - Udo Plesner (DB3UP)
J Jung
355 days ago

Kauf Top Garantiefall Flop

Exceptional Customer Service and Swift Communication I recently had an exceptional experience with Funktechnik Dathe, and I cannot speak highly enough of their customer service. From the moment I made my purchase, the buyer responded to my emails within minutes, demonstrating a level of attentiveness that truly impressed me. The speed and efficiency of their communication left a lasting positive impression. However, I encountered a disappointment when I faced a warranty issue. Despite the initial enthusiasm, there was a lack of response when it came to addressing the warranty claim. It was only when I indicated the possibility of legal action that the situation moved forward. Throughout this experience, the swift and attentive communication during the purchase process stood out as a testament to their dedication to customer satisfaction. I would like to see the same level of attentiveness extended to warranty claims in the future. I appreciate the initial exceptional customer service and hope to see improvements in addressing warranty concerns in the future. Thank you for an overall positive experience.
J Jung
355 days ago

Exceptional Purchase Experience: Prompt Communication, Disappointing Warranty Response

Indulging in the world of funktechnik-dathe.de was truly delightful as the buyer's swift email responses within minutes left me impressed. However, my excitement took a sharp turn towards disappointment when faced with a warranty issue. The lack of reaction from their end was disheartening, requiring me to hint at legal actions before a response was received. Although the initial interaction was seamless, the after-sales service left much to be desired.
P Paul
521 days ago

Exceptional Customer Service and Fast Delivery!

I recently had the pleasure of engaging with the team at funktechnik-dathe.de and I must say, their customer service is top-notch. Despite waiting a few days for a response to my initial query, the communication was extremely friendly and patient. The level of service I received was truly exceptional, making the wait worthwhile. Once I placed my order, the delivery was remarkably swift, exceeding my expectations. I am thoroughly impressed and will definitely be returning for future purchases. Thank you for the outstanding experience!
P Paul
521 days ago

A Heartfelt Connection Beyond Expectations

When I first reached out to funktechnik-dathe.de, I was greeted with such warmth and patience that it felt like a breath of fresh air. Despite the slight delay in response to my initial query, the team's friendliness and willingness to assist shone through. The speed of delivery once I placed my order more than made up for any wait. This genuine care and attention to detail have won me over as a customer, and I will definitely be returning for future purchases. Thank you for the exceptional service!
H HP. Eugster
596 days ago

Disappointing Experience with VAT Refund Process

I recently had a disappointing experience with funktechnik-dathe.de regarding the refund of German VAT after exporting an antenna to Switzerland. While the antenna was promptly shipped within Germany, I encountered issues with the promised VAT refund upon import into Switzerland. Despite sending the stamped invoice to Dahte and requesting a refund, I have yet to receive the reimbursed amount. Furthermore, my attempts to communicate via email have gone unanswered, and lengthy waits on the phone have left me unsatisfied with the customer service. This lack of responsiveness has been frustrating and has tarnished what could have been a positive overall experience.

Introduction

Funktechnik-dathe.de is an online store that specializes in selling a wide range of electronic and communications equipment, including radios, antennas, microphones, and more. With a strong focus on providing high-quality products and exceptional customer service, this site aims to cater to the needs of both amateur and professional users in the field of communications. In this review, we will evaluate the various aspects of Funktechnik Dathe, including its pros and cons, user experience, pricing and value for money, customer service, product quality and selection, website usability, returns and exchanges, promotions and discounts, reputation, payment options, loyalty programs, customer reviews, community involvement, shipping, and costs.

Pros

  • Wide selection of electronic and communications equipment
  • High-quality products
  • Competitive pricing
  • User-friendly website
  • Responsive customer service
  • Positive customer reviews
  • Secure payment options

Cons

  • Limited information regarding community involvement
  • Shipping costs can be high for international orders

User Experience

Funktechnik-dathe.de provides a smooth and hassle-free user experience. The website is well-organized, making it easy for customers to navigate through different product categories. The search function is intuitive and enables users to find specific items quickly. Each product listing includes detailed descriptions, specifications, and high-quality images, allowing customers to make informed purchase decisions. The checkout process is secure and straightforward, ensuring a seamless buying experience. Overall, the user experience on this site is top-notch.

Pricing and Value for Money

Funktechnik Dathe offers competitive pricing for its products. While some items may be slightly more expensive compared to other online stores, the emphasis here is on quality, ensuring that customers receive reliable and long-lasting equipment. The value for money is excellent considering the durability and performance of the products available. Additionally, the site occasionally offers promotions and discounts, further enhancing the affordability factor for customers.

Customer Service

Funktechnik Dathe prides itself on providing exceptional customer service. The support team is easily reachable via phone or email, and they are responsive to customer inquiries and concerns. The staff members are knowledgeable and offer valuable guidance to help customers choose the right products for their specific needs. Moreover, the company has a fair and efficient returns and exchanges policy, allowing customers to resolve any issues they may encounter promptly.

Product Quality and Selection

The product quality offered by Funktechnik Dathe is commendable. They partner with reputable brands known for their reliability and performance in the field of electronic and communications equipment. The selection of products is diverse, catering to various requirements and budgets. Whether customers are looking for amateur radio equipment, professional-grade antennas, or specialized microphones, this site has a comprehensive range of high-quality options to choose from.

Website Usability

The website of Funktechnik Dathe is user-friendly and well-designed. The layout is clean and intuitive, allowing customers to navigate effortlessly through different sections. The search functionality is efficient, enabling users to find specific products quickly. The site is responsive and optimized for both desktop and mobile browsing. Overall, the usability of the website is excellent, ensuring a pleasant and convenient shopping experience.

Returns and Exchanges

Funktechnik Dathe has a fair and customer-friendly returns and exchanges policy. If a customer encounters any issues with a product, they can contact the support team within a specified time frame for assistance. The company provides clear instructions on how to initiate returns or exchanges, making the process straightforward. Upon successful return or exchange, customers can expect a prompt resolution or a replacement product to be delivered.

Promotions and Discounts

Funktechnik Dathe occasionally offers promotions and discounts on selected products. These discounts can provide customers with excellent value for money. Customers are encouraged to check the website regularly or subscribe to the newsletter to stay updated on the latest promotions and avail exclusive discounts.

Reputation

Funktechnik Dathe has built a strong reputation in the field of electronic and communications equipment. The company is known for its commitment to providing high-quality products and exceptional customer service. Positive customer reviews further attest to their reliability and trustworthiness. With years of experience and a solid track record, Funktechnik Dathe has garnered a reputable standing within the industry.

Payment Options

Funktechnik Dathe offers a range of secure payment options. Customers can make payments using major credit cards, such as Visa, Mastercard, and American Express. Additionally, the site supports popular online payment methods, including PayPal and bank transfers. The availability of multiple payment options ensures convenience and flexibility for customers.

Loyalty Programs

Funktechnik Dathe currently does not offer a specific loyalty program. However, regular customers can benefit from the occasional promotions and discounts offered by the company. Additionally, subscribing to the newsletter keeps customers informed about any exclusive offers and upcoming deals.

Customer Reviews

Customer reviews play a significant role in assessing the reputation and trustworthiness of a company. For Funktechnik Dathe, the majority of customer reviews are positive. Customers appreciate the high-quality products, prompt delivery, and excellent customer service provided by the company. The positive feedback further reinforces the credibility and reliability of Funktechnik Dathe as a reputable online store.

Community Involvement

While Funktechnik Dathe does not provide extensive information about its community involvement, it actively engages with customers through its blog and social media platforms. The blog covers relevant topics related to electronic and communications equipment, providing users with insightful articles and updates. The company's active presence on social media platforms allows customers to connect, share experiences, and stay updated on the latest news and offerings.

Shipping and Costs

Funktechnik Dathe offers reliable and prompt shipping services. Orders are usually processed and shipped within a reasonable timeframe. However, it is important to note that shipping costs might vary depending on the destination and order size. While domestic shipping costs are generally reasonable, international customers may experience higher shipping fees due to import taxes and customs duties. Customers are advised to review the shipping costs during the checkout process to ensure transparency and avoid any surprises. In conclusion, Funktechnik-dathe.de stands as a reputable and reliable online store for electronic and communications equipment. With its wide selection of high-quality products, competitive pricing, excellent customer service, and user-friendly website, it provides a seamless shopping experience for both amateur and professional users. While it lacks extensive information regarding community involvement and may have higher shipping costs for international orders, Funktechnik Dathe's positive reputation, secure payment options, and commitment to customer satisfaction are key factors that contribute to its success and make it a trusted choice in the industry.