Futureandfound Reviews

Voted Average (3/5)

64 Votes

64 Reviews

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In the Big Sales category

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22% users rated Terrible
5% users rated Poor
39% users rated Average
14% users rated Very Good
20% users rated Excellent
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Future and Found is an online retailer that offers a carefully curated selection of modern furniture, home decor, and lifestyle accessories. With its commitment to quality, design, and sustainability, Future and Found aims to inspire individuals to create stylish and functional spaces that reflect their unique personalities and values.

Pros and Cons

  • Pros:
  • Wide range of modern furniture and home accessories
  • Selection curated for quality, design, and sustainability
  • User-friendly website with intuitive navigation
  • Responsive customer service
  • Free shipping on orders over a certain amount
  • Cons:
  • Shipping costs can be expensive for smaller orders
  • Limited physical store locations

User Experience

Future and Found provides an excellent user experience with its well-designed website that is both visually appealing and intuitive to navigate. The clean layout and easy-to-use search and filtering options allow users to quickly find the products they are looking for. The website also features high-quality product images and detailed descriptions, providing users with a comprehensive understanding of each item.

Pricing and Value for Money

While Future and Found's products may be considered at a higher price point, they offer excellent value for money considering the quality, design, and sustainability factors. The brand focuses on partnering with ethical and sustainable designers and manufacturers, ensuring that customers are investing in products that are built to last and made to the highest standards.

Customer Service

Future and Found has a responsive and helpful customer service team that strives to provide exceptional support to its customers. Whether it's answering product inquiries, assisting with order tracking, or resolving any issues, the dedicated support team ensures a positive shopping experience for each customer.

Product Quality and Selection

The product quality at Future and Found is unquestionable, as the brand carefully selects each item for its superior craftsmanship, materials, and durability. From furniture to home accessories and lifestyle goods, the selection boasts a blend of contemporary design and timeless aesthetics. It caters to various design preferences and offers unique and stylish options to suit different home decor styles.

Website Usability

Future and Found's website is user-friendly and designed to provide a seamless shopping experience. The intuitive navigation allows users to browse through categories, filter products based on preferences, and easily add items to their shopping carts. The checkout process is straightforward and secure, ensuring a hassle-free transaction.

Returns and Exchanges

Future and Found offers a fair returns and exchanges policy for customers who are not fully satisfied with their purchases. As long as the products are returned in their original condition within a specified time frame, customers can expect a hassle-free return or exchange process.

Promotions and Discounts

Future and Found regularly offers promotions and discounts to provide customers with added value and savings. These discounts can be found on the website and are often communicated through the brand's newsletter and social media channels. Customers can take advantage of these promotions to enhance their shopping experience and make their purchases more affordable.


Future and Found has built a strong reputation for its commitment to quality, design, and sustainability. The brand has garnered positive reviews from customers who appreciate the unique and stylish products offered. Future and Found's dedication to partnering with ethical and sustainable designers further contributes to its reputable status in the industry.

Payment Options

Future and Found supports various payment options to provide customers with convenience and flexibility. Customers can choose to make their purchases using major credit cards, including Visa, Mastercard, and American Express. Additionally, the website also accepts payments through secure online payment platforms such as PayPal.

Loyalty Programs

At present, Future and Found does not offer a specific loyalty program for customers. However, the brand often rewards its loyal customers through exclusive promotions, discounts, and early access to new collections. Signing up for the brand's newsletter ensures that customers stay informed about such benefits.

Customer Reviews

Many customers who have shopped at Future and Found have left positive reviews praising the product quality, design, and exceptional customer service. These reviews contribute to the brand's credibility and are a testament to its commitment to customer satisfaction.

Community Involvement

Future and Found actively participates in community involvement initiatives. The brand collaborates with local designers and artists to promote their work, supports local charities, and strives to create a positive impact on the communities it operates in. By prioritizing local partnerships and initiatives, Future and Found showcases its commitment to community-building.

Shipping and Costs

Future and Found offers shipping services to both domestic and international customers. While shipping costs can vary depending on the location and size of the order, the brand provides free shipping on orders exceeding a certain amount within the designated regions. However, it is important to note that customers should review the shipping costs and policies during the checkout process to ensure clarity and avoid any unexpected charges.