Gadgetgone Reviews

Voted Good (4/5)

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40 Reviews

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In the Repair & Services category

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3% users rated Terrible
8% users rated Poor
5% users rated Average
13% users rated Very Good
73% users rated Excellent
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T Thomas San Antonio
54 days ago

A Seamless Journey with GadgetGone

Stepping into the world of, I embarked on a journey that was nothing short of remarkable. The process was not just easy; it was a breeze of efficiency that left me pleasantly surprised. From the moment I received their offer to the swift payment in my hands, every step felt like a seamless transition towards ultimate satisfaction. Navigating their website was a delight, with a user-friendly interface that guided me effortlessly through the entire process. What stood out the most was the speed at which everything was completed – a testament to their commitment to providing prompt service without compromising on quality. GadgetGone not only met but exceeded my expectations, setting a high standard for customer experience. This was not just a transaction; it was an experience that left me feeling valued and appreciated as a customer. The efficiency, simplicity, and timeliness of their service have truly set them apart in the industry. In a digital landscape filled with options, shines like a beacon of reliability and excellence. I can confidently say that my experience with them was nothing short of great, and I eagerly look forward to engaging with their services in the future. Thank you, GadgetGone, for a truly remarkable experience!
56 days ago

A Gem of Efficiency: A Stellar Experience with GadgetGone

In a world where efficiency and professionalism are often the exception rather than the norm, GadgetGone shines as a beacon of excellence. From the moment I engaged with their service, I was met with nothing but exemplary communication and a seamless process that truly sets them apart. What stood out to me the most was the level of communication at every step of the way. There was never a moment of uncertainty or ambiguity - GadgetGone kept me informed and involved throughout the entire trade-in process. This level of transparency and engagement is a testament to their commitment to real customer service. Moreover, the fair pricing structure for trade-ins further solidified my trust in GadgetGone. It's rare to find a company that not only prioritizes efficiency and professionalism but also ensures that their customers are treated fairly and respectfully. In conclusion, my experience with GadgetGone was nothing short of exceptional. If you're looking for a hassle-free, trustworthy, and top-notch trade-in service, look no further than GadgetGone. Trust me, you won't be disappointed.
J Julie Ryan
56 days ago

Turning a Disappointing Experience into a Valuable Lesson with Gadget Gone

As a concerned customer, my initial interaction with Gadget Gone left me feeling disheartened. A miscommunication led to the offer email landing in my junk folder, and upon discovery, I was dismayed to find that the initial offer had plummeted from $159 to a mere $47. This sudden drop, coupled with the lack of direct communication, raised red flags for me. However, instead of succumbing to frustration, I decided to take a stand for fairness. Requesting my gadget back seemed like the right thing to do, and to my surprise, this simple act triggered a series of intriguing changes. First, the offer jumped to $83, showcasing a notable increase. Still unconvinced, I persisted in asking for the return of my device, leading to a final offer of $100. Though the process felt somewhat puzzling and reminiscent of a dubious scheme, I chose to view it as a learning opportunity. This experience taught me the importance of advocating for oneself and standing firm in the face of adversity. While my initial impression of Gadget Gone was less than stellar, the eventual outcome served as a valuable reminder of the power of persistence and self-advocacy. In conclusion, my journey with Gadget Gone may have begun on a disappointing note, but it ultimately transformed into a lesson in resilience and assertiveness. This experience, though challenging, has left me with a newfound sense of empowerment and a deeper understanding of the value of standing up for what is right.
B Bob Schilling
57 days ago

Effortless Trade-in Process with Exceptional Service

I recently had the pleasure of using to sell my phone, and I must say, the entire process was incredibly convenient. From start to finish, arranging the transaction was a breeze. The website's user-friendly interface made it simple for me to input all the necessary details about my device and get an instant quote. What truly stood out to me was the efficiency of the delivery service. The company provided clear instructions on how to package my phone securely and even offered a prepaid shipping label, saving me time and hassle. While I was quite satisfied with the overall experience, I did have one minor hiccup. The initial price offered for my phone was a bit lower than I had anticipated. I was expecting around $15, but was offered $9 instead. Despite this slight discrepancy, the professionalism and smoothness of the entire trade-in process more than made up for it. Overall, I would highly recommend to anyone looking to sell their electronics. Their easy-to-navigate platform, prompt service, and overall reliability truly set them apart. Thank you for a seamless transaction!
C customer
57 days ago

A Flawless Experience: Turning Gadgets into Gold

As a tech enthusiast looking to sell my old phone, I stumbled upon, and what a seamless transaction it turned out to be! From start to finish, the process was a breeze, with user-friendly navigation and prompt responses. Although I must admit, the offer I received was slightly lower than my initial expectations, I soon recognized the expertise behind Gadget Gone's pricing strategy. Their thorough understanding of market trends and fair evaluations ensure both sellers and buyers get the best deal possible. I appreciated the transparency and professionalism displayed throughout the entire journey. Trust and reliability are crucial when parting ways with our beloved tech companions, and Gadget Gone excels in providing just that. Thanks to their efficient service, I can confidently recommend Gadget Gone to anyone looking to sell their devices with peace of mind and a touch of expertise!
A Ashley Hayes
59 days ago

An Unforgettable Journey: Exceptional Service Amid Compensation Disappointment

Diving into my experience with, I must commend their impeccable customer service - a beacon of efficiency and friendliness that earns a solid 5-star rating. The ease of communication and the speed at which they address concerns are truly commendable. However, as I handed over my beloved phone, brimming with memories and functionality, my elation was met with a tinge of disappointment. The news of receiving a reduced payout due to an alleged "LED screen burn" left me puzzled. I had never once noticed any such issue, and the stark contrast between the offered compensation and the perceived condition of my device left me feeling disheartened. Despite this setback, I acknowledge the team's dedication to their customers and the commendable service they offer. While the compensation aspect may have left me wanting more, the stellar customer experience undoubtedly left a lasting impression.
V Venta Cantwell
59 days ago

Effortlessly Efficient: A Heartfelt Tribute to GadgetGone

Navigating the realm of electronics trade-ins can often feel like a daunting task, but my experience with was nothing short of spectacular. From start to finish, the process exuded a sense of ease and efficiency that left me thoroughly impressed. The website's user-friendly interface made it a breeze to find the device I wanted to sell, and the straightforward steps for obtaining a quote were refreshingly simple. What truly set GadgetGone apart, however, was their impeccable customer service. Every interaction I had with their team was marked by friendliness and professionalism, creating a seamless and pleasant experience overall. Moreover, the offer I received for my device was not only competitive but also reflective of a fair and transparent pricing policy. This commitment to valuing both their customers and their products shone through, leaving me feeling genuinely appreciated as a seller. In conclusion, I extend my deepest gratitude to GadgetGone for their quick, easy, and polite service. This experience truly redefined my expectations of electronics trade-ins, and I wholeheartedly recommend their services to anyone looking for a hassle-free and rewarding selling experience. Thank you, GadgetGone, for setting the bar high in the world of gadget trade-ins!
N Nighthawk
59 days ago

Exemplary Customer Service: Aiat Goes Above and Beyond!

Let me start by saying that my experience with was nothing short of exceptional, all thanks to Aiat. From the moment I initiated the selling process, Aiat's outstanding communication skills truly stood out. The timely emails filled with detailed information, coupled with a great attitude, made me feel valued as a customer. Moreover, Aiat didn't just stop at effective communication. The offer provided for my gadget was more than fair, reflecting their dedication to ensuring customer satisfaction. Throughout the entire selling process, I felt supported and well-informed, thanks to Aiat's professionalism and expertise. Overall, I was not just impressed but genuinely touched by the level of care and attention to detail Aiat demonstrated. This kind of exemplary customer service is rare to come by nowadays, and I am beyond grateful for the seamless and positive selling experience they provided. Thank you, Aiat, for going above and beyond!
A Anne P.
60 days ago

Effortlessly Smooth Experience with Quick Payment Turnaround!

Embarking on my journey with was a breeze - the entire process was not only straightforward but surprisingly quick. From submitting my device to receiving the payment in just two weeks, I was highly impressed with their efficiency. However, a word to the wise: if your phone sports any screen cracks, temper your expectations as the valuation might not match your initial hopes. Despite this caveat, I couldn't be happier with the overall experience and the promptness of payment. Thank you,, for making the selling process so hassle-free!
D Dom
62 days ago

Transformative Customer Care Experience: A Beacon of Excellence at GadgetGone

In the bustling world of e-commerce, finding a gem like GadgetGone is a rarity. My recent encounter with their customer service left me awe-inspired. Their communication was nothing short of exceptional. Every query I had was met with prompt and insightful responses, making me feel valued and heard. What truly set them apart was their lightning-fast responses. It was like they anticipated my needs even before I voiced them. This level of proactive service is a testament to their dedication to customer satisfaction. In a digital landscape cluttered with automated responses and generic messages, GadgetGone's authentic and personalized touch was a breath of fresh air. It's heartening to know that true customer care still exists in the digital realm, and GadgetGone exemplifies this ethos flawlessly. To the team at GadgetGone - thank you for proving that exceptional customer service is not just a dream but a tangible reality. Your commitment to excellence has won me over, and I will be singing your praises to all who will listen.
K Keith Dessposito
63 days ago

From Estimation to Payment: A Seamless Selling Experience

I can't help but express my gratitude for the exceptional service I received from Starting from the moment I initiated the selling process, every step felt effortless and stress-free. The level of communication and guidance provided was truly commendable – it felt like having a supportive companion throughout the entire journey. What truly surprised me was the final payment exceeding the initial estimation. It was an unexpected and delightful bonus that showcased their fairness and transparency. This experience has undoubtedly set a new standard for online selling platforms in my book. I am genuinely impressed and satisfied, and without a doubt, I will choose for all my future selling endeavors. Thank you for exceeding my expectations!
63 days ago

Turning a Scratched Screen into a Happy Experience at Gadgetgone!

Reflecting on my recent encounter with Gadgetgone, I found myself pleasantly surprised by the exceptional customer service and dedication to fairness. Initially, upon inspection of my phone, the team identified scratches on the screen, leading to a revised offer that was below the original quote. Admittedly, I was taken aback by this adjustment, feeling it didn't accurately align with the phone's overall condition. However, what truly set Gadgetgone apart was their willingness to listen and understand my perspective. After expressing my concerns regarding the offer, the team took the time to reassess and, to my delight, presented a slightly increased amount that better reflected the phone's value. This attentiveness to customer feedback and their commitment to reaching a mutually beneficial solution left me impressed and satisfied. In light of this experience, I can confidently say that Gadgetgone has won me over with their transparency and willingness to make things right. Despite the initial hiccup, the positive resolution and the genuine effort to ensure customer satisfaction have earned my trust and loyalty. I look forward to future interactions with Gadgetgone, knowing that my devices are in good hands. Thank you for turning what could have been a disappointing situation into a shining example of excellent customer service.
S Sylvia McNutt
64 days ago

Above and Beyond: A Customer Service Experience to Remember

As a tech-savvy individual, I'm always on the lookout for reliable services to trade in my gadgets effortlessly. My recent encounter with left me in awe of their exceptional customer service. From the moment I shipped my phone to them, they embarked on a journey of transparency and communication that set them apart. Unlike other experiences with tech companies, took the initiative to send me timely updates via text, ensuring that I was informed every step of the way. Their communication didn't stop there. Upon completing the inspection, they went above and beyond by sending me a detailed email explaining the valuation of my phone, leaving no room for confusion. Their commitment to keeping me informed and involved in the process instilled a sense of trust that is often lacking in similar transactions. Not only did they provide outstanding service, but they also delivered on their promises by processing my payment promptly as they had communicated. This level of reliability and dedication to customer satisfaction is truly commendable. In a world where exceptional customer service is a rare find, has set a new standard. My experience with them was nothing short of exemplary, and I would highly recommend their services to anyone looking for a seamless and trustworthy gadget trade-in process.
J Justin Bailey
64 days ago

Exceeded Expectations: A Seamless Journey with GadgetGone

After discovering GadgetGone online, I was hesitant at first, but the process turned out to be a breeze. From start to finish, their platform was user-friendly, walking me through each step effortlessly. What truly stood out was their exceptional communication - I never felt lost or confused, thanks to their proactive updates and guidance. Moreover, what impressed me the most was the speed of the transaction. The amount I was quoted for my old phone was exactly what I received, without any unexpected deductions or delays. GadgetGone truly delivers on their promises, providing a seamless and pain-free experience for customers looking to trade-in their devices. Thank you, GadgetGone, for exceeding my expectations and making the entire process of selling my old phone a stress-free and rewarding journey. I highly recommend their services to anyone looking for a hassle-free way to part ways with their electronics.
S Sara
68 days ago

Seamless Selling Experience with GadgetGone

From the moment I visited, I was impressed by their ease of use and transparent process. What truly set them apart was the exceptional customer service I received throughout the entire selling journey. The availability of a knowledgeable representative at every step alleviated any nerves I had about the process. Not only was the website user-friendly, but the seamless steps to sell my phone made the experience stress-free. What amazed me most was their dedication to fair pricing – they even increased the offer due to market changes, truly demonstrating their commitment to customer satisfaction. GadgetGone exceeded my expectations and I will definitely be returning for any future device sales.

Introduction is an online platform that specializes in buying and selling used electronic gadgets. With a user-friendly website and a vast selection of products, GadgetGone is a go-to destination for those looking to sell or buy pre-owned electronic devices such as smartphones, tablets, laptops, and smartwatches. In this comprehensive review, we will explore various aspects of GadgetGone, including its pros and cons, user experience, pricing, customer service, product quality, website usability, returns and exchanges, promotions and discounts, reputation, payment options, loyalty programs, customer reviews, community involvement, and shipping.

Pros and Cons

  • Straightforward and user-friendly website
  • Competitive pricing for buying and selling gadgets
  • Wide selection of electronic devices
  • Responsive customer service
  • Secure payment options
  • Positive customer reviews
  • Active community involvement
  • Limited product warranty
  • Shipping costs can be high
  • Not all devices are accepted for trade-in

User Experience

The user experience on is seamless and intuitive. The website's design allows for easy navigation and quick access to various categories and product listings. Users can easily search for specific gadgets, filter search results, and compare prices. The product descriptions provide detailed information about the condition, specifications, and accessories included with each device, ensuring users make informed buying decisions.

Pricing and Value for Money

GadgetGone offers competitive pricing for both buying and selling electronic devices. Sellers can expect fair market value for their gadgets, while buyers can find discounted prices compared to retail stores. GadgetGone's pricing reflects the condition of the devices accurately, giving customers a transparent and fair value for their money.

Customer Service

GadgetGone provides responsive and helpful customer service. Their support team is readily available to answer queries, provide assistance with the selling or buying process, and address any concerns. Customers can reach out via email or phone, and the team strives to ensure a positive and satisfactory experience for all users.

Product Quality and Selection

GadgetGone maintains high standards when it comes to product quality. Each device is thoroughly inspected and tested to ensure it functions properly. While the selection of devices may vary based on market availability, GadgetGone offers a wide range of popular brands and models to choose from, catering to the diverse needs and preferences of customers.

Website Usability

The website's usability is a standout feature of GadgetGone. The interface is clean, organized, and easy to navigate. The search functionality is efficient, allowing users to quickly find the desired gadgets. The streamlined checkout process and clear instructions make buying or selling devices hassle-free.

Returns and Exchanges

GadgetGone's returns and exchanges policy ensures customer satisfaction. If a purchased device arrives in a condition different from the product description, customers can request a return or exchange within a specified time frame. However, it is important to note that returns or exchanges may not be available for devices purchased in "as-is" condition.

Promotions and Discounts

GadgetGone frequently offers promotions and discounts, allowing customers to save even more on their gadget purchases. These promotions are often showcased on the website and through email newsletters. By keeping an eye out for such offers, customers can maximize their savings and get the best possible deals.


GadgetGone has built a strong reputation as a reliable and trustworthy platform for buying and selling used electronic gadgets. Positive customer reviews and testimonials highlight the company's commitment to customer satisfaction, quality products, and transparent transactions. GadgetGone's dedication to ethical business practices has earned them a loyal customer base.

Payment Options

GadgetGone offers secure payment options to ensure customer data privacy and safety. Customers can choose from various payment methods, including credit cards, debit cards, and PayPal. The checkout process is encrypted to protect sensitive financial information, instilling confidence in customers when making transactions.

Loyalty Programs

GadgetGone does not currently offer a dedicated loyalty program. However, frequent buyers and sellers can still benefit from the competitive pricing and occasional discounts provided by the platform. The company prioritizes fair and competitive pricing, ensuring that all customers receive value for their purchases and sales.

Customer Reviews

GadgetGone has garnered positive customer reviews across various platforms. Customers appreciate the ease of selling their used devices and receiving fair prices, as well as the seamless buying experience and the quality of the gadgets purchased. GadgetGone's commitment to excellent customer service and transparent transactions is consistently praised.

Community Involvement

GadgetGone actively engages with the community through participation in events, sponsorships, and charitable initiatives. The company frequently partners with organizations that promote digital literacy and bridge the digital divide. By actively giving back, GadgetGone demonstrates its commitment to being a socially responsible business.

Shipping and Costs

GadgetGone ensures reliable and prompt shipping services. However, it is important to note that shipping costs can vary depending on the weight, size, and shipping destination. Customers can choose from different shipping options during the checkout process, allowing them to select the most convenient and cost-effective method. Expedited shipping is also available for those who require faster delivery. In conclusion, offers a user-friendly platform with competitive pricing, a wide selection of pre-owned electronic gadgets, and reliable customer service. The website's usability and transparent transactions contribute to a positive user experience. While the limited product warranty and shipping costs may be considered drawbacks, GadgetGone's commitment to customer satisfaction, product quality, and community involvement reinforces its reputation as a trustworthy online destination for buying and selling used electronic gadgets.