Users Voice for Gafasworld

1% users rated Terrible
0% users rated Poor
0% users rated Average
8% users rated Very Good
90% users rated Excellent
Pie Chart Review Representation for Gafasworld
Gafasworld Overall rating
Customer Support
Pricing
Returns/Refunds
User Interface
Quality

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Review article published on: 12 Oct 2019

Last updated by on 09 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Sep 2022 5 4.5 2.7 4.4 1 3.8
Oct 2022 5 4 5 4.6 1 3.7
Nov 2022 4.7 4.2 1 4.2 1 5
Dec 2022 5 5 5 5 5 5
Mar 2023 4.8 4.1 4.9 3.6 1.5 2.7
Line Chart for Rating of peer stores

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Detailed Gafasworld Review by

Introduction

Gafasworld.es is an online retailer of eyewear that provides a comprehensive selection of prescription glasses, sunglasses, and contact lenses. With over 5,000 different eyewear options available on the website, Gafasworld.es offers a wide range of brands, styles, and prices to suit every budget and preference.

Pros and Cons

Pros:
  • Extensive selection of glasses, sunglasses, and contact lenses
  • Competitive pricing and regular discounts
  • Fast and reliable shipping
  • User-friendly website design and interface
Cons:
  • Slightly limited range of premium designer brands
  • No free returns or exchanges

User Experience

Gafasworld.es offers a streamlined and efficient user experience, allowing customers to easily browse, search for, and purchase eyewear online. The website is easy to navigate and provides detailed product descriptions, customer reviews, and sizing information to help customers make informed purchasing decisions. The checkout process is straightforward and secure, with several payment options available.

Pricing and Value for Money

Gafasworld.es offers competitive prices on a wide range of eyewear, with regular promotions and discounts available. The company offers affordable options for budget-conscious customers while also providing high-quality, premium eyewear at reasonable prices.

Alternatives

There are several alternative online eyewear retailers, including GlassesUSA.com, Warby Parker, and Zenni Optical. Each of these websites offers a unique selection of eyewear, pricing, and user experience.

Customer Service

Gafasworld.es provides a high level of customer service, with a dedicated support team available through email and phone support. The company also offers a comprehensive FAQ section on their website to help customers troubleshoot any issues.

Product Quality and Selection

Gafasworld.es offers a broad selection of eyewear options, with a range of styles, materials, and colors available. The company sources its products from reputable manufacturers and ensures that each product meets their high standards for quality and durability.

Website Usability

Gafasworld.es has a modern and user-friendly website design that makes it easy for customers to browse and purchase eyewear online. The website is well-organized, with intuitive navigation, detailed product descriptions, and customer reviews. The checkout process is simple and secure, with several payment options available.

Returns and Exchanges

Gafasworld.es allows customers to return or exchange products within 14 days of receipt, provided the product is unused and in its original packaging. However, customers are responsible for the shipping costs associated with returning products.

Promotions and Discounts

Gafasworld.es offers regular promotions and discounts, including seasonal sales and limited-time offers. Customers can sign up for the company's email newsletter to stay up-to-date on the latest promotions and discounts.

Reputation

Gafasworld.es has a solid reputation for providing high-quality eyewear at reasonable prices. The company has received positive reviews from customers, praising their product selection, pricing, and customer service.

Payment Options

Gafasworld.es accepts several payment options, including PayPal, credit cards, and bank transfers. All payment methods are secure and encrypted to protect customer information.

Loyalty Programs

Gafasworld.es does not offer a formal loyalty program. However, the company does offer regular promotions and discounts for repeat customers.

Customer Reviews

Customer reviews on Gafasworld.es are generally positive, with many customers praising the company's selection, pricing, and customer service. Reviews are moderated to ensure their authenticity and relevance.

Community Involvement

Gafasworld.es does not have a formal community involvement program. However, the company is committed to ethical and sustainable practices and sources its products from environmentally responsible manufacturers.

Shipping and Costs

Gafasworld.es offers fast and reliable shipping to customers worldwide, with several shipping options available. Shipping costs vary based on location and shipping method. Customers can track their orders through the website to monitor their delivery status.

Gafasworld Recent User Reviews

User Rating

5 stars

33

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Reviewer Name: Diego

Review Submission Date: 2022-12-14

Review Title: Excellence in Post Sale Customer Service
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Review Description: Excellent Post Sale Customer Service

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Reviewer Name: Shuji

Review Submission Date: 2022-12-12

Review Title: The frame has exceeded my expectations.
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Review Description: The frame has exceeded my expectations.

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Reviewer Name: Yaroslav Manko

Review Submission Date: 2022-12-10

Review Title: Professionals
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Review Description: Professionals. But need to check the stock!

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Reviewer Name: Matt Bentley

Review Submission Date: 2022-12-10

Review Title: Excellent value for money
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Review Description: Easy to order. Quick efficient delivery time. I was kept informed throughout the whole process. The glasses are excellent quality at an affordable price.

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Reviewer Name: Ike

Review Submission Date: 2022-11-27

Review Title: Delievery delayed
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Review Description: Still awaiting delivery almost 4weeks after order confirmation!Customer service has not been helpful as there is no specific file opened for my issue.Update ; A very well abled service manager contacted me and kept in touch (including a generous discount offer ) until i received my parcel .Tip ; Use the fast track shipping to avoid delays .

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Reviewer Name: Juan Carlos León Hernández

Review Submission Date: 2022-09-28

Review Title: Good product and overall experience
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Review Description: Good product and overall experience

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Reviewer Name: Joe Vidales

Review Submission Date: 2022-09-10

Review Title: Now I have a good reliable provider for…
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Review Description: Now I have a good reliable provider for my sunglasses with my prescription

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Reviewer Name: Monique

Review Submission Date: 2022-09-03

Review Title: Perfecto
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Review Description: Perfecto! It took 3 weeks to arrive, but perfect

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Reviewer Name: Gustavo Garcia Santa Cruz

Review Submission Date: 2022-08-22

Review Title: One of the best shopping experience…
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Review Description: One of the best shopping experience I've ever had. Support, handling, shipping... everything was great! Very well organized staff.

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Reviewer Name: Pascual Peña

Review Submission Date: 2022-07-25

Review Title: Impuestos país destino
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Review Description: Invito a Gafas World a advertir sobre el posible pago impuestos según leyes en el país destino. Para los compradores no es de agrado tener que pagar mas por una transacción ya efectuada con gafas World,"I do understand that you are concerned about the tax duties. Duties and taxes will be assessed by the importing country based on current laws governing imports. "