Users Voice for Gallerycollection

2% users rated Terrible
1% users rated Poor
1% users rated Average
3% users rated Very Good
93% users rated Excellent
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Gallerycollection Overall rating
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Review article published on: 09 Nov 2019

Last updated by on 09 Mar 2023

"I am currently pursuing my Master's in English from the University of Delhi. My interests lie in editing, proofreading, and research."
Sep 2022 4.8 4.5 1.8 2.7 1 2.4
Oct 2022 4.8 4 2.8 5 1 2.6
Nov 2022 4.9 4.2 2 1 1 4
Dec 2022 5 5 5 5 5 5
Mar 2023 4.7 4.1 5 4.9 1.5 2.6
Line Chart for Rating of peer stores

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Detailed Gallerycollection Review by

Introduction:

Gallery Collection is an online retailer specializing in premium-quality customized greeting cards for all occasions. Founded in 1929, the company boasts an impressive collection of beautifully crafted cards that are suitable for personal and business use. Whether you want to show appreciation, extend congratulations, express sympathy, or convey seasonal greetings, Gallery Collection has got your back.

Pros:

-Gallery Collection offers a wide variety of customizable cards to match any occasion, taste and budget. -The cards are made from high-quality materials such as heavy cardstock, foil, and embossed paper. -The printing is impeccable, and the designs are tasteful, unique and elegant. -The delivery is fast and efficient. -The customer service is responsive, attentive, and helpful.

Cons:

-The cards can be quite pricey, especially if you opt for premium options such as foil lining, personalized envelopes, and colored paper. -The website can be overwhelming for first-time users, especially with the vast array of choices and customization options.

User Experience:

The Gallery Collection website is easy to navigate, with clear categories and filters that help you find your ideal card quickly. The customization process is straightforward, allowing you to choose from a range of designs, colors, messages, fonts, and add-ons like logos, signatures, and personalized envelopes. The preview feature lets you see how your card will look like before placing an order. The checkout process is simple and secure, with various payment options.

Pricing and Value for Money:

Gallery Collection prices vary depending on the level of customization and add-ons you choose, but they tend to be higher than average. However, the quality of the cards justifies the cost, as they are made from durable materials and feature stunning designs that will make a lasting impression on the recipient. The company also offers bulk discounts for large orders, which can help you save some money.

Alternatives:

If you're looking for alternatives to Gallery Collection, some competitors include Vistaprint, Shutterfly, Minted, and Paperless Post. Each company has its unique features, strengths, and weaknesses, so it's worth comparing them to see which one suits your needs and preferences.

Customer Service:

Gallery Collection prides itself on providing excellent customer service, and they deliver on that promise. The support team is friendly, knowledgeable, and responsive, and they are always ready to assist you with any issues or queries you may have. You can reach them via phone, email or live chat, and they typically respond within minutes.

Product Quality and Selection:

The quality of Gallery Collection's products is exceptional, with every card crafted to perfection. The designs are stylish, sophisticated and professional, appealing to a variety of tastes and preferences. The selection is extensive, with over 1,000 cards available in different categories such as Christmas, Birthday, Thank you, Sympathy, and more. You can also create your custom card if you don't find what you're looking for.

Website Usability:

The Gallery Collection website is user-friendly, with easy navigation, clear categories, and a search bar that helps you find your desired card. The customization process is straightforward, with step-by-step instructions and a preview feature that lets you see how your card will look. The website is also mobile-friendly, allowing you to access it from any device.

Returns and Exchanges:

If you're not satisfied with your Gallery Collection purchase, you can return it within 30 days for a refund or exchange. The card must be unmodified and in its original packaging. The company also offers a lifetime guarantee for any defects or errors in their products, and they will replace your card at no extra cost.

Promotions and Discounts:

Gallery Collection offers various promotions and discounts throughout the year, such as seasonal sales, bulk discounts, and free shipping. You can also sign up for their email newsletter to receive exclusive offers and deals.

Reputation:

Gallery Collection has a stellar reputation in the industry, with many satisfied customers praising the quality of their cards, the fast delivery, and the excellent customer service. The company has been in business for over 90 years, and they have established themselves as a trusted and reliable source of customizable greeting cards.

Payment Options:

Gallery Collection accepts various payment methods, including credit cards, PayPal, and checks. All transactions are secure, and the website uses SSL encryption to protect your personal and financial information.

Loyalty Programs:

Gallery Collection does not offer a loyalty program at the moment, but they do have a referral program that rewards you with a $50 gift card for every friend you refer who makes a purchase.

Customer Reviews:

Gallery Collection has an average rating of 4.6 stars on Trustpilot, with many customers raving about the quality of their products and the exceptional customer service. Some negative reviews mentioned issues with delivery and customization errors, but the company was quick to address and resolve these problems.

Community Involvement:

Gallery Collection is actively involved in charitable causes, supporting organizations such as St. Jude Children's Research Hospital, Operation Gratitude, and Habitat for Humanity. They also have a blog that features stories, tips, and advice related to greeting cards and celebrations.

Shipping and Costs:

Gallery Collection offers various shipping options, including standard, expedited, and overnight delivery. The cost depends on the weight and destination of your order, but they typically offer free shipping for orders above a certain amount. The estimated delivery time is displayed at checkout, and you can track your package using the provided tracking number. In conclusion, Gallery Collection is a reputable and reliable online retailer that offers premium-quality customizable greeting cards for all occasions. While the prices may be higher than average, the quality of the products justifies the cost, and the exceptional customer service ensures that you have a pleasant shopping experience. If you're looking for a way to show your gratitude, appreciation, or congratulations, Gallery Collection is undoubtedly worth checking out.

Gallerycollection Recent User Reviews

User Rating

5 stars

404

4 stars

25

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Reviewer Name: Teresa

Review Submission Date: 2022-12-14

Review Title: Professional and elegant cards
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Review Description: It was easy to order the items I wanted and get them on time to write and send them out! Plus the quality of the product is amazing!!!

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Reviewer Name: Big Island Divers Team

Review Submission Date: 2022-12-13

Review Title: Exactly what we expected
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Review Description: Our company ordered some holiday cards to give out to our local vendors and the online process was easy to use and the cards turned out exactly as expected and the delivery date was right on time!

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Reviewer Name: ERIN WAY

Review Submission Date: 2022-12-13

Review Title: Really happy with the quality of the…
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Review Description: Really happy with the quality of the cards and speed of shipping a custom order. The only negative thing, which was quickly resolved with a phone call, was that we ordered gold pens (needed to write on the black cards) which were initially not included in our order. The pens got to us pretty quickly, still nearly a week though, due to the Thanksgiving holiday.

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Reviewer Name: Robin Mee

Review Submission Date: 2022-12-13

Review Title: Order form was unclear exactly what…
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Review Description: Order form was unclear exactly what Addressing Service covers when purchased. No separate order item for inserting and sealing. Very misleading. Product, however, is excellent quality and timely delivery.

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Reviewer Name: JAMAAL SOLOMON

Review Submission Date: 2022-12-13

Review Title: Highly recommended
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Review Description: My second year using this company for my clients’ holiday card. Cards are great quality and company does great keeping me in the loop of the delivery.

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Reviewer Name: ELLIE FRALICK

Review Submission Date: 2022-12-13

Review Title: The selection of the cards was very…
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Review Description: The selection of the cards was very good making the choice challenging... actually. The quality is excellent. I had several good comments back from friends about the card. Delivery was timely and there were 2 or 3 extra envelops .. 'just in case..

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Reviewer Name: SUNNETTA CAPOVILLA

Review Submission Date: 2022-12-12

Review Title: Quality Christmas Card with Signatures
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Review Description: We wanted Christmas Cards with management's signatures pre-printed. We circulated a blank piece of paper with a rough idea of the card signing area outlined, and gathered signatures. Of course we were way off once we got the actual template from The Gallery Collection. Their artists made it work, and rearranged the signatures to perfect positions. The quality is top notch, and everyone who has seen them is impressed!

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Reviewer Name: Great Lakes Timber Professiona

Review Submission Date: 2022-12-12

Review Title: Fast delivery and an excellent product
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Review Description: Fast delivery and an excellent product! Couldn't be more pleased with the cards. Heavy cardstock and beautiful gold foil script. Will order from The Gallery Collection again!

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Reviewer Name: KATI MAGNAA

Review Submission Date: 2022-12-12

Review Title: Client Christmas Cards- exceptional
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Review Description: The cards we ordered for clients are beautiful and well made. The envelopes are a lovely texture and all the paper is great. We are thrilled. They arrived on time and as promised.

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Reviewer Name: Carol L. King & Associates, P.

Review Submission Date: 2022-12-12

Review Title: The order is exactly what we ordered…
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Review Description: The order is exactly what we ordered even with the personalized edits and arrived a week earlier than expected. The Gallery Collection always delivers!

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