Users Voice for Gapcanada

15% users rated Terrible
5% users rated Poor
20% users rated Average
10% users rated Very Good
50% users rated Excellent
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Gapcanada Overall rating
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Review article published on: 09 Mar 2019

Last updated by on 09 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Dec 2022 5 5 5 5 5 5
Jan 2023 5 5 1.4 1.7 4.9 1.3
Feb 2023 5 4.1 1.3 5 3 5
Mar 2023 5 5 5 5 5 5
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Detailed Gapcanada Review by


Gap Canada is a fashion retail company that offers classic, stylish clothing for men, women, and children. Their online store,, provides Canadian customers access to a wide range of products offered by the brand, along with free shipping on all orders over $50.

Pros and Cons

  • Large selection of stylish and classic clothing
  • Regular promotions and discounts offered online
  • Free shipping on orders over $50
  • Higher prices compared to some other fast fashion brands
  • Limited selection of plus-size clothing

User Experience

Gap Canada's online store,, is easy to navigate and offers a variety of filters to help customers narrow down their search for specific products. It is also optimized for mobile browsing, making it easy to shop on-the-go.

Pricing and Value for Money

Gap Canada's prices are higher compared to some other fast fashion brands, but they offer classic, timeless pieces that can be worn for years. The brand also regularly offers promotions and discounts, making their clothing more accessible to a wider audience.


Some alternatives to Gap Canada include other fashion retail brands like Zara, H&M, and Forever 21.

Customer Service

Gap Canada has a customer service team that is available to answer any questions or concerns customers may have. They can be reached via email or phone, and their response times are typically quick.

Product Quality and Selection

Gap Canada offers a wide range of products, from basics to more trendy pieces. The quality of their products is generally good, although some customers have reported issues with sizing consistency. Their selection of plus-size clothing is limited, which could be improved.

Website Usability

Gap Canada's website is easy to use and navigate. The search function, along with the various filters offered, make it easy to find specific products.

Returns and Exchanges

Gap Canada's return and exchange policy is generous. Customers have up to 45 days to return or exchange items, and return shipping is free.

Promotions and Discounts

Gap Canada regularly offers promotions and discounts on their products. They often have sitewide sales, as well as discounts on specific categories of products.


Gap Canada has an established reputation as a classic and stylish clothing brand. However, they have received criticism for their lack of inclusivity in their sizing and advertising.

Payment Options

Gap Canada accepts a variety of payment options, including major credit cards and PayPal.

Loyalty Programs

Gap Canada has a loyalty program called GapCash, which allows customers to earn cash back on their purchases. They can then redeem this cash on future purchases.

Customer Reviews

Customer reviews for Gap Canada's products are generally positive, with customers praising the quality and style of their clothing.

Community Involvement

Gap Canada has been involved in various charitable initiatives, including the P.A.C.T. program, which donates clothing to children in need.

Shipping and Costs

Gap Canada offers free shipping on all orders over $50. Standard shipping for orders under $50 costs $8, while express shipping costs $17. They also offer free in-store pickup for online orders.