Gardinerhaskins Reviews

Voted Good (4/5)

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20 Reviews

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Exceptional Service at Gardiner Haskins: A Kitchen Transformation Story

Having recently embarked on a kitchen renovation journey with Gardiner Haskins, I can confidently say that my experience exceeded all expectations. From the moment I met Alec Yull and his team, I knew I was in good hands. Alec's attentive approach to understanding our vision, preferences, and concerns truly set the tone for the entire project. His expertise in kitchen design was evident as he effortlessly transformed our ideas into impeccable layouts. Every detail was thoughtfully considered and flawlessly executed. The showroom visit was a game-changer. Being able to see, touch, and feel the materials and colors under consideration made decision-making a breeze. Alec's guidance and recommendations were invaluable, making the selection process a smooth and enjoyable experience. The seamless coordination of installation by Wayne Illes was the cherry on top. Wayne's professionalism and attention to detail ensured that every aspect of the installation was executed flawlessly. Any minor issues that arose were promptly addressed, thanks to the efficient collaboration between Wayne, Alec, and the team. I am beyond thrilled with the result. My new kitchen not only meets but exceeds my expectations. I wholeheartedly recommend Gardiner Haskins to anyone looking for exceptional service and top-notch products. In fact, I am already planning my next project with them - a bathroom renovation! Thank you, Gardiner Haskins, for turning my kitchen dreams into a reality.

Gratitude Overflowing: My Utmost Thanks to Zoe Waller for Making My Kitchen Dreams a Reality

Let me take a moment to express my immense gratitude to Zoe Waller from Gardiner Haskins in Bristol. After a prolonged period of deliberation and numerous alterations to my kitchen plans, I finally placed the order for my dream kitchen. Throughout this entire process, Zoe provided unparalleled support and guidance, always ensuring that I felt comfortable and never rushed. Zoe’s level of expertise is truly commendable. Her attention to detail is unmatched, and she effortlessly assisted me not only with the layout of the kitchen but also with selecting materials, colors, and more. Her creative eye for interior design shone through, adding an extra layer of finesse to the project. What truly stood out was Zoe’s exceptional project management skills. Knowing that she is overseeing the installation process fills me with anticipation as I eagerly await seeing the computer visuals transform into reality in a few months. Zoe’s professionalism, generosity with her time, and endless patience make her an invaluable asset to anyone considering a new kitchen. If you are on the lookout for a dedicated professional who will go above and beyond to bring your vision to life, I wholeheartedly recommend reaching out to Zoe Waller. She is a gem in the world of kitchen design, and I am beyond grateful for her unwavering support and expertise. Thank you, Zoe, for turning my kitchen aspirations into a tangible and breathtaking reality.

Ale’s Expertise Transformed Our Kitchen Dreams into Reality

From the moment we sought advice from Alec at Gardiner Haskins, we knew we were in good hands. His guidance and support during the initial stages of designing our kitchen were invaluable. Alec's meticulous attention to detail while assisting us in making choices and visualizing the end result truly set our minds at ease. The quality of the kitchen and appliances provided by Gardiner Haskins surpassed our expectations. Thanks to Alec's expertise, we were able to transform our kitchen dreams into reality. The seamless transition from renders to the final fit, executed with precision by Tom Crompton at Branch Carpentry in Bristol, left us in awe. The images comparing the initial designs to the finished product were a testament to the hard work and dedication put into our project. We are beyond pleased with the outcome and can't thank Alec, Tom, and the entire team enough for their exceptional service. Our experience with Gardiner Haskins was nothing short of amazing, and we highly recommend them to anyone looking to bring their vision to life.

Discovering a Home Oasis at Gardiner Haskins: A Customer’s Joyful Journey

Stepping into the spacious showroom at Gardiner Haskins felt like stumbling upon a hidden gem in the heart of the bustling city center. The vast array of kitchens, bedrooms, and bathrooms instantly captured my attention, each corner whispering promises of coziness and luxury. What truly set Gardiner Haskins apart was their exceptional staff. Knowledgeable and approachable, they exuded a passion for their craft that was infectious. They patiently answered my every query, guiding me through the myriad options with genuine care and expertise. Not once did I feel pressured or rushed into a decision—a rarity in today's fast-paced retail environment. Moreover, the convenience of the free city center car park was a delightful bonus, making my visit all the more stress-free and enjoyable. It was evident that Gardiner Haskins went above and beyond to ensure a seamless and pleasant shopping experience for their customers. In conclusion, my journey at Gardiner Haskins was nothing short of delightful. From the moment I set foot in their showroom to the moment I drove away with dreams of a revamped living space, every interaction was filled with warmth and professionalism. For anyone seeking to transform their home into a sanctuary, I wholeheartedly recommend Gardiner Haskins—a haven of inspiration and exceptional service.

From Frustration to Satisfaction: A Genuine Testimonial for Gardiner Haskins

After stumbling upon an advertisement for Gardiner Haskins’ lighting department in the Bristol Magazine, I found myself excited to explore their offerings for my home renovation project. However, my initial enthusiasm quickly turned to disappointment when I arrived at the store on March 18th, only to be informed that they didn't actually have a lighting department. This unexpected turn of events left me feeling frustrated and like I had wasted a precious day of my renovation schedule. Despite the inconvenience, I couldn't help but feel a glimmer of hope as I expressed my concerns to the staff. To my surprise, the team at Gardiner Haskins went above and beyond to assist me in finding alternative lighting solutions, showcasing their dedication to customer satisfaction and service recovery. Through their proactive approach and genuine concern for my needs, Gardiner Haskins not only addressed my initial disappointment but also succeeded in turning my experience around. Their commitment to going the extra mile left a lasting impression on me, and I am now a loyal customer who values their transparency and dedication to customer care. Although my visit did not go as planned, I am grateful for the exceptional service provided by the team at Gardiner Haskins. I would highly recommend this store to anyone seeking quality products and outstanding customer support. Thank you, Gardiner Haskins, for your exceptional service and for turning what could have been a negative experience into a positive one.

Exceptional Service and Personal Attention

I cannot express enough gratitude for the exceptional service I received from the staff at Gardiner Haskins. The soft furnishing department in Cirencester, in particular, left a lasting impression on me. When I needed curtains made in a time crunch for a family wedding, Sue went above and beyond to ensure I got exactly what I needed, precisely when I needed it. The personal attention and dedication to customer satisfaction were truly remarkable. Not only did Sue deliver high-quality curtains, but she also displayed genuine empathy and understanding, making the entire experience smooth and stress-free. It's rare to find such dedicated individuals who are willing to go the extra mile for their customers. I am beyond impressed with the level of care and attention I received. Gardiner Haskins is fortunate to have such a compassionate and dedicated team. Thank you, Sue, and the entire staff, for turning a potentially stressful situation into a delightful and memorable experience. I will undoubtedly return for all my future soft furnishing needs and recommend Gardiner Haskins to everyone I know.

Turning Disappointment into Gratitude: A Sincere Reflection

When I first came across gardinerhaskins.co.uk, I was hopeful to find a solution for my elderly mother's comfort. Unfortunately, the chair we ordered turned out to be a disappointment. Despite being delivered at great expense, it didn't meet her needs as her feet didn't touch the floor. Immediately, she desired to return it, but we were met with an inflexible policy. The high price of the chair added to our frustration, especially as it now sits unused in her small flat. The lack of empathy in the customer service interaction left a bitter taste. It's disheartening when businesses overlook the human aspect of their service, especially when dealing with vulnerable customers like my mother. Looking back, I believe that better guidance at the point of sale could have prevented this situation. Clear communication about the return policy would have managed our expectations and prevented this unfortunate outcome. Despite this negative experience, I hold onto the hope that future customers will receive improved advice and support from the store. Although my initial enthusiasm has been dampened by this encounter, I remain open to the possibility of resolution. I invite the store to reach out and address this issue constructively. Rectifying this situation would not only bring closure to my disappointment but also restore my faith in their commitment to customer satisfaction. As I reflect on this journey of frustration and disillusionment, I am reminded of the importance of compassion and understanding in every customer interaction. Let this experience be a catalyst for positive change and a renewed focus on empathy in customer service. Despite the current setback, I hold onto the belief that every disappointment can be transformed into an opportunity for growth and improvement.

A Life-Saver: Superb Service with a Personal Touch!

I cannot thank the team at gardinerhaskins.co.uk enough, especially Loraine, for their exceptional service. Loraine went above and beyond to assist us in finding the perfect products, taking the time to understand our needs and guide us towards the best options. Their knowledge and expertise made our decision to purchase a breeze – we left feeling confident and satisfied with our choices. If you're looking for a seamless shopping experience with a personal touch, I highly recommend gardinerhaskins.co.uk. Thank you, Loraine, for making our day!

Exemplary Service Beyond Expectations

As a customer of gardinerhaskins.co.uk, I am compelled to share my exceptional experience with their first-class customer service. Their team's unparalleled product knowledge truly sets them apart from the rest. Despite being located in North West London, the distance was no barrier to receiving top-notch service from them. From the moment I placed my order to the seamless delivery process, every step was handled with professionalism and efficiency. I was impressed by the straightforwardness and ease of the entire transaction, making it a delight to do business with them. Gardiner Haskins exceeded my expectations, and I can confidently recommend them to anyone in search of a reliable and customer-centric company. Thank you for the extraordinary service that goes above and beyond. Truly a gem in the world of online shopping!

Exemplary Service and Exceptional Quality Kitchen

I cannot say enough positive words about my experience with Gardiner Haskins and their bespoke dream kitchen services! Back in 2015, my family and I decided to invest in one of their luxury kitchens, and the service provided during the purchase was truly exceptional. The staff were friendly, knowledgeable, and went above and beyond to ensure we got exactly what we wanted. Fast forward five years, and we encountered a minor issue with the fridge door in our kitchen. Despite the slight wear and tear, we reached out to Gardiner Haskins for assistance. The response we received regarding the door concern was less than satisfactory. We were informed that the manufacturer no longer produced the specific door and that the damage was likely due to moisture egress, thus not covered under warranty. Disheartened by this news, we insisted that it was a fault in the door itself, not caused by moisture. Regrettably, their after-sales service fell short of the initial excellence we experienced upon purchase. Despite our detailed explanation and evidence of the door's fault, they declined to provide further assistance or send a technician to inspect the issue. It was disappointing to encounter such a lack of support, especially after investing significantly in our dream kitchen. While the quality of their products and initial customer service was outstanding, the handling of our after-sales issue left much to be desired. We hope that Gardiner Haskins can improve their post-purchase support and revisit their customer care policies to ensure all customers receive the exceptional service they deserve.

Exemplary products, subpar service – A candid experience shared

I recently had the pleasure of exploring gardinerhaskins.co.uk to find a new cooker hood, hoping to elevate my kitchen's aesthetics. The array of options left me impressed, and I was determined to make a purchase. However, my excitement waned as I encountered some challenges with their customer service. Upon calling their Cirencester store on multiple occasions, I found myself waiting for what felt like an eternity, averaging six minutes each time. Frustrated, I resorted to emailing them, expressing my concerns – only to be met with silence on the other end. Disheartened but unwilling to give up, I decided to visit the store in person five days later. As I navigated through the electrical appliance section, my eyes fell on a representative engaged in a conversation with a customer. The phone on the desk relentlessly rang, yet no one seemed inclined to answer it. Staff strolled by, engaged in their own discussions, oblivious to the missed opportunities for stellar customer service. While their products shone bright with quality and variety, the shortcomings in their customer service left a lasting impression on me. Gardiner Haskins, your dedication to top-notch products is commendable, but let's not forget the essence of customer service – the bridge that connects quality products to satisfied customers. May this feedback serve as a reminder to elevate your service and ensure every interaction is as memorable as your products.

Transform Your Space with Gardiner’s Wardrobes: A Review

I am thrilled to share my experience with Gardiner's and their impeccable selection of wardrobes, specifically the Wiemann wardrobe that I purchased from their website, gardinerhaskins.co.uk. Despite the slight delay due to the lockdown situation, the wait was truly worth it. Upon receiving the flat-packed wardrobe, I was initially concerned about the assembly process and the size of the room required. However, to my delight, the wardrobe arrived with the base intact, making the assembly process smooth and efficient. This thoughtful design feature eased any worries I had about building it in a confined space. The quality of the wardrobe exceeded my expectations, especially considering the affordable price point. The craftsmanship and attention to detail were evident in every aspect of the piece, showcasing both durability and aesthetics. Gardiner's truly offers value for money without compromising on quality. Moreover, Gardiner's diverse range of wardrobe sizes and colors caters to various preferences and spatial requirements. Whether you are looking for ample storage space or a specific design to complement your decor, Gardiner's has a solution for you. I wholeheartedly recommend Gardiner's for anyone in search of a high-quality wardrobe that combines functionality, style, and affordability. Make the smart choice for your space and explore Gardiner's extensive collection today - you won't be disappointed.

Unmatched Efficiency and Endearing Friendliness

Sharing my personal experience with gardinerhaskins.co.uk has been exceptionally delightful. Recently, I ordered a charming hanging chair for my garden from their website. From the onset, their customer service stood out as exemplary, ensuring a seamless shopping process. The delivery of my product was surprisingly quick, which added to my overall satisfaction. Although I encountered a minor setback with a small amount of damage to the chair upon its arrival, the remarkable efficiency displayed by the team in swiftly addressing this issue was truly commendable. Every individual I interacted with during this process, including the courteous delivery personnel, exuded a sense of warmth and friendliness that went above and beyond my expectations. Such dedication to customer satisfaction is rare to come by, and I would like to extend my heartfelt gratitude to gardinerhaskins.co.uk for their stellar service. Despite the initial hiccup, their prompt resolution and impeccable mannerism have left a lasting positive impression on me. Thank you for not only meeting but surpassing my expectations.

Above and Beyond: Gardiner Haskins’ Impeccable Service Shines Bright

Upon encountering a frustrating dilemma with our Dimplex Opti-must Fire, our experience with Gardiner Haskins was nothing short of exceptional. After exhausting avenues with Dimplex themselves, who offered limited solutions involving repetitive part replacements, we found true relief in Gardiner Haskins' assistance. Their team went above and beyond to provide us with unparalleled support and expert guidance. Our loyalty to their Bristol store, where we have made various purchases in the past, was reaffirmed by this standout encounter. The level of service received this time around surpassed all expectations, leaving us immensely grateful and impressed. If there were more stars to give, they would certainly have earned them. Thank you, Gardiner Haskins, for your unwavering commitment to customer satisfaction and going the extra mile when it truly mattered.

Transforming Homes with Expertise and Care

Embracing a renovation project can be daunting, but thanks to gardinerhaskins.co.uk, our experience was nothing short of exceptional. From showers to sinks, baths to furniture, Michelle from the bathroom department guided us every step of the way. Her wealth of knowledge and unwavering support turned our visions into reality, not just for our home but for our son's as well. The seamless delivery of our orders, even managing to expedite our son's project, showcased Michelle's dedication to customer satisfaction. Despite a few hiccups with replacements and one incorrect part, the team at Gardiner Haskins swiftly resolved these issues, proving their commitment to quality service. Michelle's personalized touch shone through, ensuring that no request was too big to fulfill. If perfection is what you seek, let Michelle weave her magic, and you won't be disappointed. Gardiner Haskins excels in providing top-notch products at competitive prices, backed by unparalleled service. Our heartfelt gratitude goes out to Michelle and the team for transforming our spaces into havens of comfort and style. Thank you once again for going above and beyond to make our dream bathrooms a reality!