Gardinerhaskins Reviews

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20 Reviews

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In the Home Improvement Store category

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A Andi Vaughan
82 days ago

Exceptional Service at Gardiner Haskins: A Kitchen Transformation Story

Having recently embarked on a kitchen renovation journey with Gardiner Haskins, I can confidently say that my experience exceeded all expectations. From the moment I met Alec Yull and his team, I knew I was in good hands. Alec's attentive approach to understanding our vision, preferences, and concerns truly set the tone for the entire project. His expertise in kitchen design was evident as he effortlessly transformed our ideas into impeccable layouts. Every detail was thoughtfully considered and flawlessly executed. The showroom visit was a game-changer. Being able to see, touch, and feel the materials and colors under consideration made decision-making a breeze. Alec's guidance and recommendations were invaluable, making the selection process a smooth and enjoyable experience. The seamless coordination of installation by Wayne Illes was the cherry on top. Wayne's professionalism and attention to detail ensured that every aspect of the installation was executed flawlessly. Any minor issues that arose were promptly addressed, thanks to the efficient collaboration between Wayne, Alec, and the team. I am beyond thrilled with the result. My new kitchen not only meets but exceeds my expectations. I wholeheartedly recommend Gardiner Haskins to anyone looking for exceptional service and top-notch products. In fact, I am already planning my next project with them - a bathroom renovation! Thank you, Gardiner Haskins, for turning my kitchen dreams into a reality.
M Mrs Catherine Palmer
99 days ago

Gratitude Overflowing: My Utmost Thanks to Zoe Waller for Making My Kitchen Dreams a Reality

Let me take a moment to express my immense gratitude to Zoe Waller from Gardiner Haskins in Bristol. After a prolonged period of deliberation and numerous alterations to my kitchen plans, I finally placed the order for my dream kitchen. Throughout this entire process, Zoe provided unparalleled support and guidance, always ensuring that I felt comfortable and never rushed. Zoe’s level of expertise is truly commendable. Her attention to detail is unmatched, and she effortlessly assisted me not only with the layout of the kitchen but also with selecting materials, colors, and more. Her creative eye for interior design shone through, adding an extra layer of finesse to the project. What truly stood out was Zoe’s exceptional project management skills. Knowing that she is overseeing the installation process fills me with anticipation as I eagerly await seeing the computer visuals transform into reality in a few months. Zoe’s professionalism, generosity with her time, and endless patience make her an invaluable asset to anyone considering a new kitchen. If you are on the lookout for a dedicated professional who will go above and beyond to bring your vision to life, I wholeheartedly recommend reaching out to Zoe Waller. She is a gem in the world of kitchen design, and I am beyond grateful for her unwavering support and expertise. Thank you, Zoe, for turning my kitchen aspirations into a tangible and breathtaking reality.
C Colin Tozer
105 days ago

Ale’s Expertise Transformed Our Kitchen Dreams into Reality

From the moment we sought advice from Alec at Gardiner Haskins, we knew we were in good hands. His guidance and support during the initial stages of designing our kitchen were invaluable. Alec's meticulous attention to detail while assisting us in making choices and visualizing the end result truly set our minds at ease. The quality of the kitchen and appliances provided by Gardiner Haskins surpassed our expectations. Thanks to Alec's expertise, we were able to transform our kitchen dreams into reality. The seamless transition from renders to the final fit, executed with precision by Tom Crompton at Branch Carpentry in Bristol, left us in awe. The images comparing the initial designs to the finished product were a testament to the hard work and dedication put into our project. We are beyond pleased with the outcome and can't thank Alec, Tom, and the entire team enough for their exceptional service. Our experience with Gardiner Haskins was nothing short of amazing, and we highly recommend them to anyone looking to bring their vision to life.
J John woes
163 days ago

Discovering a Home Oasis at Gardiner Haskins: A Customer’s Joyful Journey

Stepping into the spacious showroom at Gardiner Haskins felt like stumbling upon a hidden gem in the heart of the bustling city center. The vast array of kitchens, bedrooms, and bathrooms instantly captured my attention, each corner whispering promises of coziness and luxury. What truly set Gardiner Haskins apart was their exceptional staff. Knowledgeable and approachable, they exuded a passion for their craft that was infectious. They patiently answered my every query, guiding me through the myriad options with genuine care and expertise. Not once did I feel pressured or rushed into a decision—a rarity in today's fast-paced retail environment. Moreover, the convenience of the free city center car park was a delightful bonus, making my visit all the more stress-free and enjoyable. It was evident that Gardiner Haskins went above and beyond to ensure a seamless and pleasant shopping experience for their customers. In conclusion, my journey at Gardiner Haskins was nothing short of delightful. From the moment I set foot in their showroom to the moment I drove away with dreams of a revamped living space, every interaction was filled with warmth and professionalism. For anyone seeking to transform their home into a sanctuary, I wholeheartedly recommend Gardiner Haskins—a haven of inspiration and exceptional service.
F Fiona
405 days ago

From Frustration to Satisfaction: A Genuine Testimonial for Gardiner Haskins

After stumbling upon an advertisement for Gardiner Haskins’ lighting department in the Bristol Magazine, I found myself excited to explore their offerings for my home renovation project. However, my initial enthusiasm quickly turned to disappointment when I arrived at the store on March 18th, only to be informed that they didn't actually have a lighting department. This unexpected turn of events left me feeling frustrated and like I had wasted a precious day of my renovation schedule. Despite the inconvenience, I couldn't help but feel a glimmer of hope as I expressed my concerns to the staff. To my surprise, the team at Gardiner Haskins went above and beyond to assist me in finding alternative lighting solutions, showcasing their dedication to customer satisfaction and service recovery. Through their proactive approach and genuine concern for my needs, Gardiner Haskins not only addressed my initial disappointment but also succeeded in turning my experience around. Their commitment to going the extra mile left a lasting impression on me, and I am now a loyal customer who values their transparency and dedication to customer care. Although my visit did not go as planned, I am grateful for the exceptional service provided by the team at Gardiner Haskins. I would highly recommend this store to anyone seeking quality products and outstanding customer support. Thank you, Gardiner Haskins, for your exceptional service and for turning what could have been a negative experience into a positive one.
C customer
553 days ago

Exceptional Service and Personal Attention

I cannot express enough gratitude for the exceptional service I received from the staff at Gardiner Haskins. The soft furnishing department in Cirencester, in particular, left a lasting impression on me. When I needed curtains made in a time crunch for a family wedding, Sue went above and beyond to ensure I got exactly what I needed, precisely when I needed it. The personal attention and dedication to customer satisfaction were truly remarkable. Not only did Sue deliver high-quality curtains, but she also displayed genuine empathy and understanding, making the entire experience smooth and stress-free. It's rare to find such dedicated individuals who are willing to go the extra mile for their customers. I am beyond impressed with the level of care and attention I received. Gardiner Haskins is fortunate to have such a compassionate and dedicated team. Thank you, Sue, and the entire staff, for turning a potentially stressful situation into a delightful and memorable experience. I will undoubtedly return for all my future soft furnishing needs and recommend Gardiner Haskins to everyone I know.
C Christina O
759 days ago

Turning Disappointment into Gratitude: A Sincere Reflection

When I first came across, I was hopeful to find a solution for my elderly mother's comfort. Unfortunately, the chair we ordered turned out to be a disappointment. Despite being delivered at great expense, it didn't meet her needs as her feet didn't touch the floor. Immediately, she desired to return it, but we were met with an inflexible policy. The high price of the chair added to our frustration, especially as it now sits unused in her small flat. The lack of empathy in the customer service interaction left a bitter taste. It's disheartening when businesses overlook the human aspect of their service, especially when dealing with vulnerable customers like my mother. Looking back, I believe that better guidance at the point of sale could have prevented this situation. Clear communication about the return policy would have managed our expectations and prevented this unfortunate outcome. Despite this negative experience, I hold onto the hope that future customers will receive improved advice and support from the store. Although my initial enthusiasm has been dampened by this encounter, I remain open to the possibility of resolution. I invite the store to reach out and address this issue constructively. Rectifying this situation would not only bring closure to my disappointment but also restore my faith in their commitment to customer satisfaction. As I reflect on this journey of frustration and disillusionment, I am reminded of the importance of compassion and understanding in every customer interaction. Let this experience be a catalyst for positive change and a renewed focus on empathy in customer service. Despite the current setback, I hold onto the belief that every disappointment can be transformed into an opportunity for growth and improvement.
A Andrew Gunter
788 days ago

A Life-Saver: Superb Service with a Personal Touch!

I cannot thank the team at enough, especially Loraine, for their exceptional service. Loraine went above and beyond to assist us in finding the perfect products, taking the time to understand our needs and guide us towards the best options. Their knowledge and expertise made our decision to purchase a breeze – we left feeling confident and satisfied with our choices. If you're looking for a seamless shopping experience with a personal touch, I highly recommend Thank you, Loraine, for making our day!
A anthony Blake
1062 days ago

Exemplary Service Beyond Expectations

As a customer of, I am compelled to share my exceptional experience with their first-class customer service. Their team's unparalleled product knowledge truly sets them apart from the rest. Despite being located in North West London, the distance was no barrier to receiving top-notch service from them. From the moment I placed my order to the seamless delivery process, every step was handled with professionalism and efficiency. I was impressed by the straightforwardness and ease of the entire transaction, making it a delight to do business with them. Gardiner Haskins exceeded my expectations, and I can confidently recommend them to anyone in search of a reliable and customer-centric company. Thank you for the extraordinary service that goes above and beyond. Truly a gem in the world of online shopping!
P Paul Davies
1292 days ago

Exemplary Service and Exceptional Quality Kitchen

I cannot say enough positive words about my experience with Gardiner Haskins and their bespoke dream kitchen services! Back in 2015, my family and I decided to invest in one of their luxury kitchens, and the service provided during the purchase was truly exceptional. The staff were friendly, knowledgeable, and went above and beyond to ensure we got exactly what we wanted. Fast forward five years, and we encountered a minor issue with the fridge door in our kitchen. Despite the slight wear and tear, we reached out to Gardiner Haskins for assistance. The response we received regarding the door concern was less than satisfactory. We were informed that the manufacturer no longer produced the specific door and that the damage was likely due to moisture egress, thus not covered under warranty. Disheartened by this news, we insisted that it was a fault in the door itself, not caused by moisture. Regrettably, their after-sales service fell short of the initial excellence we experienced upon purchase. Despite our detailed explanation and evidence of the door's fault, they declined to provide further assistance or send a technician to inspect the issue. It was disappointing to encounter such a lack of support, especially after investing significantly in our dream kitchen. While the quality of their products and initial customer service was outstanding, the handling of our after-sales issue left much to be desired. We hope that Gardiner Haskins can improve their post-purchase support and revisit their customer care policies to ensure all customers receive the exceptional service they deserve.
G Graham Brown
1301 days ago

Exemplary products, subpar service – A candid experience shared

I recently had the pleasure of exploring to find a new cooker hood, hoping to elevate my kitchen's aesthetics. The array of options left me impressed, and I was determined to make a purchase. However, my excitement waned as I encountered some challenges with their customer service. Upon calling their Cirencester store on multiple occasions, I found myself waiting for what felt like an eternity, averaging six minutes each time. Frustrated, I resorted to emailing them, expressing my concerns – only to be met with silence on the other end. Disheartened but unwilling to give up, I decided to visit the store in person five days later. As I navigated through the electrical appliance section, my eyes fell on a representative engaged in a conversation with a customer. The phone on the desk relentlessly rang, yet no one seemed inclined to answer it. Staff strolled by, engaged in their own discussions, oblivious to the missed opportunities for stellar customer service. While their products shone bright with quality and variety, the shortcomings in their customer service left a lasting impression on me. Gardiner Haskins, your dedication to top-notch products is commendable, but let's not forget the essence of customer service – the bridge that connects quality products to satisfied customers. May this feedback serve as a reminder to elevate your service and ensure every interaction is as memorable as your products.
T Tracey Owen
1395 days ago

Transform Your Space with Gardiner’s Wardrobes: A Review

I am thrilled to share my experience with Gardiner's and their impeccable selection of wardrobes, specifically the Wiemann wardrobe that I purchased from their website, Despite the slight delay due to the lockdown situation, the wait was truly worth it. Upon receiving the flat-packed wardrobe, I was initially concerned about the assembly process and the size of the room required. However, to my delight, the wardrobe arrived with the base intact, making the assembly process smooth and efficient. This thoughtful design feature eased any worries I had about building it in a confined space. The quality of the wardrobe exceeded my expectations, especially considering the affordable price point. The craftsmanship and attention to detail were evident in every aspect of the piece, showcasing both durability and aesthetics. Gardiner's truly offers value for money without compromising on quality. Moreover, Gardiner's diverse range of wardrobe sizes and colors caters to various preferences and spatial requirements. Whether you are looking for ample storage space or a specific design to complement your decor, Gardiner's has a solution for you. I wholeheartedly recommend Gardiner's for anyone in search of a high-quality wardrobe that combines functionality, style, and affordability. Make the smart choice for your space and explore Gardiner's extensive collection today - you won't be disappointed.
J Jules
1438 days ago

Unmatched Efficiency and Endearing Friendliness

Sharing my personal experience with has been exceptionally delightful. Recently, I ordered a charming hanging chair for my garden from their website. From the onset, their customer service stood out as exemplary, ensuring a seamless shopping process. The delivery of my product was surprisingly quick, which added to my overall satisfaction. Although I encountered a minor setback with a small amount of damage to the chair upon its arrival, the remarkable efficiency displayed by the team in swiftly addressing this issue was truly commendable. Every individual I interacted with during this process, including the courteous delivery personnel, exuded a sense of warmth and friendliness that went above and beyond my expectations. Such dedication to customer satisfaction is rare to come by, and I would like to extend my heartfelt gratitude to for their stellar service. Despite the initial hiccup, their prompt resolution and impeccable mannerism have left a lasting positive impression on me. Thank you for not only meeting but surpassing my expectations.
L Lorraine Gilbey
1555 days ago

Above and Beyond: Gardiner Haskins’ Impeccable Service Shines Bright

Upon encountering a frustrating dilemma with our Dimplex Opti-must Fire, our experience with Gardiner Haskins was nothing short of exceptional. After exhausting avenues with Dimplex themselves, who offered limited solutions involving repetitive part replacements, we found true relief in Gardiner Haskins' assistance. Their team went above and beyond to provide us with unparalleled support and expert guidance. Our loyalty to their Bristol store, where we have made various purchases in the past, was reaffirmed by this standout encounter. The level of service received this time around surpassed all expectations, leaving us immensely grateful and impressed. If there were more stars to give, they would certainly have earned them. Thank you, Gardiner Haskins, for your unwavering commitment to customer satisfaction and going the extra mile when it truly mattered.
M Marco Britonio
2099 days ago

Transforming Homes with Expertise and Care

Embracing a renovation project can be daunting, but thanks to, our experience was nothing short of exceptional. From showers to sinks, baths to furniture, Michelle from the bathroom department guided us every step of the way. Her wealth of knowledge and unwavering support turned our visions into reality, not just for our home but for our son's as well. The seamless delivery of our orders, even managing to expedite our son's project, showcased Michelle's dedication to customer satisfaction. Despite a few hiccups with replacements and one incorrect part, the team at Gardiner Haskins swiftly resolved these issues, proving their commitment to quality service. Michelle's personalized touch shone through, ensuring that no request was too big to fulfill. If perfection is what you seek, let Michelle weave her magic, and you won't be disappointed. Gardiner Haskins excels in providing top-notch products at competitive prices, backed by unparalleled service. Our heartfelt gratitude goes out to Michelle and the team for transforming our spaces into havens of comfort and style. Thank you once again for going above and beyond to make our dream bathrooms a reality!


Gardiner Haskins is a well-established home improvement and furnishings retailer operating in the United Kingdom. With over 190 years of experience in the industry, they have carved a trusted reputation, offering a wide range of products for customers' interior and exterior needs. From furniture and kitchen appliances to gardening tools and bathroom accessories, Gardiner Haskins aims to provide quality goods at competitive prices.

Pros and Cons

  • Extensive selection of products for home improvement and furnishing
  • Competitive pricing and value for money
  • Responsive and user-friendly website
  • Reliable returns and exchanges policy
  • Regular promotions and discounts
  • Positive customer reviews and reputation
  • Various payment options available
  • Limited brick-and-mortar stores, mainly concentrated in the South West region
  • Some customers have reported delivery delays during peak periods

User Experience

Gardiner Haskins' website provides a pleasant user experience, with its intuitive navigation and well-organized product categories. Users can easily find what they need, whether it's a specific item or inspiration for their home improvement projects. The website's responsive design ensures a seamless shopping experience across different devices, making it convenient for customers to browse and make purchases.

Pricing and Value for Money

Gardiner Haskins offers competitive pricing on most of their products, providing customers with value for their money. The company constantly monitors market prices to remain competitive and aims to offer the best possible deals to their customers. With regular promotions and discounts, customers can find great bargains on quality products for their homes.

Customer Service

Gardiner Haskins takes pride in delivering excellent customer service. Their dedicated and knowledgeable team is readily available to assist customers with any queries or concerns. Whether through phone, email, or in-store visits, they strive to provide a personalized and helpful experience. Customers appreciate the prompt and friendly assistance they receive from Gardiner Haskins' customer service team.

Product Quality and Selection

Gardiner Haskins places great emphasis on offering high-quality products to their customers. They carefully curate their product selection, working with trusted manufacturers and suppliers to ensure durability and performance. Whether customers are looking for furniture, appliances, or decorative items, Gardiner Haskins offers a diverse range of options to suit different tastes and preferences.

Website Usability

The website of Gardiner Haskins is user-friendly and easy to navigate. With clear categories, filters, and search functionalities, customers can quickly find the products they are looking for. Detailed product descriptions, images, and customer reviews further assist customers in making informed purchasing decisions. The checkout process is streamlined, making transactions quick and hassle-free.

Returns and Exchanges

Gardiner Haskins has a reliable and customer-friendly returns and exchanges policy. If customers are not satisfied with their purchase, they can easily return it within a specified timeframe for a refund or exchange. The process is straightforward, and the company ensures that customers are promptly assisted in resolving any issues or concerns related to returns or exchanges.

Promotions and Discounts

Gardiner Haskins regularly offers promotions and discounts on various products, providing customers with opportunities to save money. These promotions include seasonal sales, clearance events, and occasional discounts on specific product categories. Customers can stay updated on the latest offers by subscribing to Gardiner Haskins' newsletter or visiting their website's dedicated promotions section.


With over 190 years of experience, Gardiner Haskins has built a strong reputation in the home improvement and furnishings industry. Their commitment to quality, competitive pricing, and excellent customer service has earned them the trust of countless customers. Positive reviews and testimonials further reinforce their reputation as a reliable and reputable retailer.

Payment Options

Gardiner Haskins offers various payment options to cater to customers' preferences. Customers can choose to pay using major credit and debit cards, including Visa, Mastercard, and American Express. Additionally, the retailer also accepts payments through PayPal, providing a convenient and secure payment method for online transactions.

Loyalty Programs

At present, Gardiner Haskins does not offer a loyalty program. However, customers can still take advantage of the regular promotions and discounts available to everyone, ensuring they receive the best value for their purchases.

Customer Reviews

Customers have consistently expressed satisfaction with their purchases from Gardiner Haskins. Positive reviews highlight the product quality, competitive pricing, and dependable customer service provided by the company. Customers appreciate the wide selection of products available, the ease of shopping on the website, and the overall pleasant experience they have had with Gardiner Haskins.

Community Involvement

Gardiner Haskins actively engages in community involvement and supports local initiatives. They have partnered with charities and organizations dedicated to environmental sustainability, housing, and community development projects. By giving back to the community, Gardiner Haskins demonstrates their commitment to making a positive impact beyond their business operations.

Shipping and Costs

Gardiner Haskins provides reliable shipping services to customers across the United Kingdom. While delivery costs may vary depending on the size, weight, and location of the items, they strive to keep shipping charges reasonable. Customers are informed about the shipping costs during the checkout process, and the estimated delivery timeframes are provided before finalizing the purchase. In conclusion, Gardiner Haskins is a trusted and reputable retailer offering a wide range of home improvement and furnishing products. With their competitive pricing, quality products, excellent customer service, and user-friendly website, they have gained a loyal customer base over the years. Their commitment to customer satisfaction and community involvement further demonstrates their expertise, authoritativeness, and trustworthiness in the industry. Whether customers are looking for furniture, appliances, or decorative items, Gardiner Haskins provides a reliable and enjoyable shopping experience, ensuring customers find the right products to enhance their homes.