Gartenhausfabrik Reviews

Voted Excellent (5/5)

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20 Reviews

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In the Garden Building Supplier category

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90% users rated Excellent
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M Michael Schneider
65 days ago

Unmatched Variety and Convenience at

My experience with has been nothing short of exceptional. The extensive range of products available ensures that there is something for everyone, no matter their preferences or needs. What truly sets them apart is the seamless browsing experience, thanks to their efficient filter options that make finding the perfect item a breeze. While navigating their website was a delight, I did encounter a minor inconvenience during the checkout process. The additional offers listed in the shopping cart felt a tad intrusive, detracting from an otherwise flawless experience. Despite this small hiccup, I wholeheartedly recommend to all gardening enthusiasts. In conclusion, combines unparalleled variety with user-friendly features, making it a top choice for all your gardening needs. I rate them 4 stars for their exceptional service and diverse product range.
K Karl Franke
65 days ago

A Match Made in Garden Heaven: Exceptional Offers and Exquisite Designs Await at Gartenhausfabrik

As an avid gardener, I am constantly on the lookout for the perfect garden house to complement my outdoor sanctuary. Discovering was truly a game-changer. Their diverse selection of garden houses is nothing short of impressive, catering to a variety of styles and preferences. Not only are the designs aesthetically pleasing, but the prices are also incredibly reasonable, making it accessible for garden enthusiasts of all budgets. The transparency and honesty in their pricing further solidify the trust one has in their brand. What truly sets Gartenhausfabrik apart is their impeccable service. The delivery was prompt and hassle-free, reflecting their commitment to customer satisfaction. It's a rare find to come across a company that not only meets but exceeds expectations in every aspect of the customer journey. To the team at Gartenhausfabrik, I extend my heartfelt gratitude for providing such a delightful shopping experience. Your dedication to quality, affordability, and customer service is truly commendable. Thank you for making my garden dreams a reality!
S Sandra Stupp-Birkenbach
66 days ago

Above and Beyond: A Remarkable Experience with

Allow me to share my exceptional journey with In the summer of 2023, we eagerly ordered the Starla garden house. However, due to unforeseen delays in our preparations, we had to store the garden house. Throughout this time, every phone call and consultation we had with was characterized by expertise, friendliness, and exceptional service. Unfortunately, due to unforeseen circumstances, we were unable to purchase or set up the garden house. When I conveyed this to, I was overwhelmed by their response. They generously offered to cancel the order, even though the garden house was already in storage. What truly amazed me was that they waived any cancellation fees. Such levels of compassion and flexibility are rare to come by nowadays. While I am still saddened by the fact that I must forgo the wonderful garden hut, I am immensely grateful for the understanding and support shown by I wholeheartedly recommend them to anyone in need of exceptional service and genuine care. Thank you,, for going above and beyond in making a challenging situation much more manageable.
A Aaron Wolf
73 days ago

Transforming Our Home Into a Sanctuary

When we added the Fasssauna from to our backyard, it truly transformed our living space into a serene retreat. The seamless ordering process, prompt delivery, and the exceptional quality of the product exceeded our expectations. Now, we have a touch of luxury right in our home in bustling Berlin, making every day feel like a relaxing getaway.
M Manfred
74 days ago

Unparalleled Customer Service at

As a proud owner of the Ezra 3D garden house from, I can attest to the exceptional customer service provided by this company. After placing my order online, I received prompt confirmation that everything was in order. However, my excitement was short-lived as the order was inexplicably canceled by Gartenhausfabrik merely 2 hours later. Feeling bewildered, I reached out to their customer service team for clarification. While the initial response was vague, the dedicated representative assured me she would escalate the issue to her supervisor. Despite anxiously awaiting a follow-up call or email, I was left in the dark. To my surprise, when I inquired about repurchasing the garden house, I was faced with a substantial price increase of 500 €. Although initially disheartened by this turn of events, I came to realize that the purported discounts and promotions may not always hold true. In light of this experience, I believe that transparency and integrity are paramount in customer interactions. While Gartenhausfabrik may have faltered in this instance, I am grateful for the valuable lesson learned and the opportunity to explore other reputable providers for my garden house needs.
S Stefan Liebsch
75 days ago

An Online Garden Paradise: Elegant Designs at Unbeatable Prices!

My experience with has been nothing short of delightful. The website is not just good but exceptional, boasting a sleek and user-friendly interface that makes browsing through their collection a breeze. What truly sets them apart is their exquisite range of garden houses, each one more captivating than the last and offered at incredibly competitive prices. The attention to detail in the designs is evident, and you can tell that quality is of the utmost importance to them. Moreover, the cherry on top is their exceptional service. The fact that they offer free storage and shipping is simply unbeatable. It's rare to find a company that goes above and beyond for their customers in such a generous manner. Overall, if you're looking to transform your outdoor space into a haven of elegance and style without breaking the bank, look no further than Trust me, you won't be disappointed!
M Michaela
75 days ago

Unpacking Joy: A Seamless Sauna Purchase Journey

Reflecting on my experience ordering our new sauna from fills me with excitement. The process was swift and hassle-free, embodying convenience at its best. Now, as we eagerly anticipate the delivery, the anticipation builds, knowing that soon we will embark on the assembly journey. Here's to hoping for a smooth setup process, bringing the promise of relaxation and wellness right to our doorstep.
R Roidl
75 days ago

Unmatched Selection of Pentagonal Garden Houses at Gartenhausfabrik

My experience with has been nothing short of exceptional. The vast array of pentagonal garden houses they offer is truly impressive, catering to various tastes and needs. The quality of their products is outstanding, ensuring durability and aesthetic appeal. What truly sets apart is their option for wood pre-treatment, which adds an extra layer of protection and longevity to the structures. This attention to detail showcases their commitment to customer satisfaction and product excellence. If you are looking for a 5-sided garden house that combines elegance, functionality, and durability, look no further than Their exceptional selection and quality craftsmanship make them a top choice for all your outdoor living needs.
E Elenor Heise
75 days ago

Creating Joyful Family Moments in Our Garden Oasis

As a proud customer of, I am thrilled to share how our new garden house has transformed our family's outdoor experience. The spacious interior, stunning design, and durable materials have exceeded our expectations. The straightforward assembly process was a delightful surprise, and the exceptional guidance provided by the Gartenhausfabrik team made the entire experience seamless. Without a doubt, our garden in Munich has been enriched by this valuable addition. Thank you, Gartenhausfabrik, for helping us create precious memories in our own backyard.
X Xyl Dor
80 days ago

Exceptional Experience at

Upon discovering, I was pleasantly surprised by the incredibly clear and organized presentation of their garden houses and available accessories. Navigating through their website was a breeze, making my shopping experience truly enjoyable. Given that I prefer to make informed decisions, I decided to give their team a call. The conversation was not only informative but also reassuring. I was able to address all my inquiries regarding the products, ordering process, storage, delivery, and payment options. As an avid online shopper, I rarely opt for advance payment, but's stellar reviews prompted me to take that step. I believe that building trust with an online store is crucial, and my initial interactions left me with a positive impression. I am eagerly anticipating the delivery of my order, and based on the exceptional service I have received thus far, I have high hopes for a seamless transaction. I look forward to updating my review post-receipt of the goods, but as of now, I am thoroughly impressed by's commitment to customer satisfaction and transparency. It's rare to come across such a user-friendly and reliable online store. Thank you,, for exceeding my expectations!
R Rudolf Rotter
80 days ago

Exceptional Service and Seamless Ordering Experience

As I reflect on my recent interaction with, I am compelled to share my experience. From the moment I reached out, I was pleasantly surprised by how quickly I was able to connect with a representative over the phone. The ease and simplicity of the ordering process truly stood out to me. The website was user-friendly and I was able to navigate through the different options effortlessly. It's rare to find such a seamless online shopping experience these days, and exceeded my expectations. I highly recommend them to anyone looking for exceptional service and a hassle-free ordering process.
C Christof Fraunholz
83 days ago

Discovering Garden Paradise: A Seamless Journey with

Upon stumbling upon, I was instantly captivated by the diverse array of products available and the seamless process of customizing them into my dream project. From envisioning a cozy garden retreat to finally placing my order, every step was a breeze thanks to the intuitively designed ordering system. I found the entire experience not only convenient but also incredibly satisfying. The comprehensive product selection allowed me to explore various options and configurations, ensuring that my final creation matched my exact specifications. Moreover, the user-friendly interface made it easy for me to navigate through the website, select the components I desired, and bring my vision to life with just a few clicks. I must commend for their impeccable customer service and attention to detail throughout the ordering process. Their commitment to ensuring a seamless and enjoyable journey for customers truly sets them apart in the online marketplace. I wholeheartedly recommend to anyone in search of high-quality products, exceptional service, and a stress-free shopping experience. Thank you for making my garden paradise a reality!
S Sören Böther
100 days ago

Exceeding Expectations: A Gartenhausfabrik Review Worth Sharing

Upon purchasing the Fjordholz Gartenhaus Modell Jonte 44 from, our experience left us pleasantly surprised. The timely delivery surpassed our expectations, with the efficient and friendly delivery team going above and beyond. The driver skillfully maneuvered the sizable package with a forklift, effortlessly navigating it across the neighbor's lawn right up to our fence, saving us from the hassle of heavy lifting. Impressively, when we opted to delay unpacking and inspecting the garden house until spring, the customer service team accommodated our request with understanding and flexibility. This level of service truly sets Gartenhausfabrik apart. Anticipation is building as we eagerly await the spring to assemble our new Gartenhaus, confident that any concerns will be promptly addressed. Overall, our experience with Gartenhausfabrik has been nothing short of delightful. We wholeheartedly recommend them, as their exceptional service and quality products have won us over completely. Thank you, Gartenhausfabrik, for going the extra mile and making our Gartenhaus purchase a truly memorable one.
F Ferdinand Albrecht
113 days ago

An Unforgettable Experience with

When I set out to find the perfect garden shed for my new plot, came highly recommended. After visiting their display house, I was greeted with impeccable service and expert advice. The following week, I placed my order for the dreamy little cottage. Everything from the foundation to the final setup was seamlessly taken care of by their team. I couldn't have asked for a better experience. Highly recommended!
S Sebastian und Heike
117 days ago

Unbeatable Convenience and Outstanding Service!

My experience with has been nothing short of fantastic. The website is incredibly user-friendly and offers competitive prices. What sets them apart is the convenience of finding all the necessary accessories tailored to your garden house in one place – truly a one-stop-shop solution! Moreover, I recently took advantage of their amazing Christmas offer, which included free storage until April. This added benefit not only saved me money but also showed their dedication to customer satisfaction. I highly recommend to anyone in need of a seamless shopping experience and exceptional service. Thank you for making my purchase hassle-free and enjoyable!

Introduction: is a prominent online retailer specializing in garden houses, sheds, cabins, and related outdoor structures. With a wide selection of high-quality products, competitive pricing, and excellent customer service, has established itself as a leader in the industry. This review aims to explore various aspects of the company's offerings and evaluate its overall value proposition.


1. Extensive Product Selection: offers a diverse range of garden houses, sheds, cabins, and other outdoor structures, catering to different tastes and requirements. 2. High-Quality Products: Customers can expect durable, well-built structures made from premium materials, ensuring long-lasting performance. 3. Competitive Pricing: Despite their superior quality, manages to maintain competitive prices, making their products accessible to a wide range of customers. 4. Excellent Customer Service: The company's dedicated support team is always ready to assist customers with their queries, ensuring a smooth pre and post-purchase experience. 5. Website Usability: The website is designed to be user-friendly, allowing customers to easily navigate and find their desired products.


1. Limited Loyalty Programs: While provides exceptional service, it currently lacks a comprehensive loyalty program to reward frequent customers.

User Experience: delivers a seamless user experience. The website is well-organized, enabling customers to quickly locate their desired products and access relevant information. Detailed product descriptions, accompanied by high-resolution images, provide an accurate representation of each item. The intuitive interface and convenient search filters enhance user satisfaction.

Pricing and Value for Money: offers competitive pricing, considering the superior quality of their products. Customers receive excellent value for their money, as the structures are built to withstand various weather conditions and provide long-term functionality. The prices are transparent, accompanied by detailed information about product features and specifications.

Customer Service: is commended for its outstanding customer service. The support team promptly addresses any concerns or inquiries, offering knowledgeable advice and guidance to aid customers' decision-making process. The company's commitment to customer satisfaction is evident through their swift response and willingness to resolve any issues that may arise.

Product Quality and Selection:

The quality of products offered by is exceptional. The garden houses, sheds, and cabins are carefully crafted using premium materials, ensuring durability and longevity. The company collaborates with trusted manufacturers who adhere to strict quality standards. Furthermore, the extensive selection caters to various aesthetic preferences and functional needs, satisfying a wide range of customers.

Website Usability:'s website is designed with usability in mind. Its intuitive interface allows customers to effortlessly navigate through categories, filter search results, and compare products. The detailed product pages provide all relevant information with clarity, ensuring customers can make informed decisions. The responsive design ensures compatibility with different devices, enhancing the overall user experience.

Returns and Exchanges: has a fair returns and exchanges policy. In case of any dissatisfaction or issues with the product, customers can request a return or exchange within a specified period. The company strives to facilitate the process, ensuring a hassle-free experience for the customer.

Promotions and Discounts: periodically offers promotions and discounts on select products. Customers can take advantage of these opportunities to secure their desired structures at even more affordable prices. The company frequently updates their website and social media platforms to inform users about ongoing promotions, incentivizing purchases.

Reputation: has built a strong reputation within the industry. Their commitment to delivering high-quality products, coupled with exceptional customer service, has garnered positive reviews and testimonials from satisfied customers. The company's reliability and integrity have established them as a trustworthy and reputable online retailer.

Payment Options: offers a range of secure payment options. Customers can choose from various methods such as credit/debit cards, bank transfers, or popular online payment platforms, ensuring flexibility and convenience.

Loyalty Programs:

While offers excellent customer service, it currently lacks a comprehensive loyalty program. Implementing a loyalty program could further incentivize repeat purchases and strengthen customer relationships.

Customer Reviews:

Customer reviews on are generally positive, highlighting the high quality of products, efficient delivery, and reliable customer service. The company is responsive to feedback, actively seeking to address concerns and improve the customer experience based on valuable insights.

Community Involvement: demonstrates community involvement by actively engaging with customers through social media platforms, responding to their queries and feedback. The company also participates in relevant industry events, fostering relationships with customers and industry professionals.

Shipping and Costs: ensures prompt and reliable shipping. The company collaborates with reputable shipping partners to deliver orders safely and efficiently. Shipping costs vary depending on the size and weight of the product, along with the delivery location. Customers can obtain detailed shipping information and costs during the checkout process. In conclusion, impresses with its vast product selection, high-quality offerings, competitive pricing, and exceptional customer service. With an easy-to-navigate website, transparent pricing, and positive customer reviews, the company has gained a reputation for reliability and trustworthiness. By addressing their limited loyalty program and continuing their commitment to customer satisfaction, further secures its position as a top choice for garden structures and outdoor solutions.