Gasandwaterpipelines Reviews

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4 Reviews

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D dino
358 days ago

Delivery takes far to long even on standar items

When I first ordered from, I was excited to receive my standard pipes promptly, as their website promised a 24-hour dispatch for many items. However, I was disheartened when my delivery took much longer than expected. The delay left me feeling frustrated, especially since my attempts to reach out for assistance via email went unanswered. As a customer, this lack of communication was deeply disappointing and made me question whether I would use their services again. The quality of the pipes is undeniably great, but the extended delivery time and unresponsive customer service left me hesitant about future purchases. I hope that addresses these issues, as I believe in supporting businesses that prioritize efficient service and clear communication. Despite my experience, I truly appreciate the products' quality and hope to see improvements in their delivery and customer support processes.
D dino
358 days ago

Exceeding Expectations: A Remarkable Journey with

In my journey with, the experience was unlike any other. Initially, there was a slight hiccup with the delivery time, which led to some disappointment. However, what truly set apart was their exceptional customer service. Upon reaching out to address my concerns, the team not only expedited the delivery process for standard pipes but also went above and beyond to ensure a seamless experience. Despite a minor setback, the dedication and commitment displayed by in rectifying the situation truly won me over. Their proactive approach in handling customer inquiries and resolving issues promptly showcases a level of care and professionalism that is rare to find in today's market. As a satisfied customer, I can confidently say that has earned my trust and loyalty. The quality of their products, coupled with their outstanding customer service, makes them a standout choice for all pipeline needs. Thank you,, for turning a potential negative into a resoundingly positive experience. I look forward to continuing our partnership in the future.
Z Z. Ord
497 days ago

Purchased two check valves on the 13th…

As someone who works in the construction industry, reliability and prompt delivery are crucial when it comes to ordering supplies. I recently made a purchase from, and unfortunately, I encountered some issues with my order. After placing an order for two check valves, I experienced a delay in receiving any communication about the dispatch and delivery of my items. Concerned about the status of my order, I reached out to the company and was informed that my order had been misplaced. Although they assured me that the package would be delivered the next day, it was sent to an incorrect address, causing further inconvenience. Upon finally receiving the package, I was dismayed to discover that only one valve had been sent, despite my initial order for two. Dissatisfied with the situation, I contacted the company to request a refund. Unfortunately, my disappointment grew as I received no apology and felt that my concerns were not adequately addressed. While I understand that occasional mishaps can occur, the lack of accountability and customer service I experienced left me feeling undervalued as a customer. As someone who values efficiency and professionalism, I hope that will take steps to improve their order fulfillment process and prioritize customer satisfaction in the future. Despite my disappointing experience, I believe that every customer should be heard, and I hope that my feedback can contribute to positive changes within the company.
Z Z. Ord
497 days ago

A Lost Order and Missing Valve – My Experience with

Having recently purchased two check valves from, I eagerly awaited their arrival. However, my excitement quickly turned to disappointment when days passed without any update on my order's status. Feeling concerned, I reached out to the company on the 17th of November, only to discover that they had lost my order. Assured of a next-day delivery, I was surprised when the package ended up at a Matalan location on the 21st, instead of my doorstep. Upon finally retrieving my order, I was disheartened to find that only one valve had been sent, despite my purchase of two. Seeking resolution, I contacted the company on the 22nd. Unfortunately, the lack of apology and the need to request a refund left me feeling undervalued as a customer. While I understand that mistakes can happen, this experience has highlighted a concerning lack of attention to detail and customer care, particularly for domestic orders. Despite this setback, I hope that can learn from this incident and improve their service for future customers.


Gas and Water Pipelines is a reputable company in the UK that specializes in the distribution and installation of gas and water pipelines. With years of expertise in the industry, they have established themselves as a reliable and trustworthy source for all pipeline needs. From residential to commercial projects, Gas and Water Pipelines offers top-quality products, excellent customer service, and competitive pricing.

Pros and Cons


  • Wide range of products for gas and water pipelines
  • Competitive pricing
  • Excellent customer service
  • High-quality products
  • Responsive and user-friendly website
  • Flexible payment options
  • Positive customer reviews and reputation
  • Timely shipping and delivery
  • Strong community involvement


  • Limited loyalty programs
  • Occasional stock shortages on popular items
  • Shipping costs may vary

User Experience

Gas and Water Pipelines provides a seamless user experience on their website. The site is well-organized and easy to navigate, enabling users to quickly find the products they need. The search functionality is efficient, allowing users to filter products by specifications, size, and price. Additionally, the website is responsive and mobile-friendly, ensuring a smooth browsing experience across devices.

Pricing and Value for Money

Gas and Water Pipelines offer competitive pricing for their products. They understand the importance of providing value for money to their customers. Despite offering high-quality products, their pricing remains affordable, making them an excellent choice for both individuals and businesses. The company frequently updates their pricing to stay competitive in the market.

Customer Service

Gas and Water Pipelines prides itself on delivering exceptional customer service. Their knowledgeable and friendly team is readily available to assist customers with any inquiries or concerns. Whether customers need assistance with product selection, technical specifications, or after-sales support, Gas and Water Pipelines goes above and beyond to ensure a satisfactory experience.

Product Quality and Selection

The company offers a wide range of high-quality products for gas and water pipelines. They source their products from trusted manufacturers known for their reliability and durability. Gas and Water Pipelines ensures that their products meet industry standards and regulations, giving customers peace of mind in the quality and safety of their purchases. The extensive selection caters to various project requirements, ensuring that customers can find the right products to suit their needs.

Website Usability

Gas and Water Pipelines' website is designed with usability in mind. The clean and intuitive interface allows users to browse and navigate effortlessly. Detailed product descriptions, specifications, and images provide customers with all the information they need to make informed purchasing decisions. The checkout process is straightforward, ensuring a hassle-free transaction for customers.

Returns and Exchanges

Gas and Water Pipelines has a clear and customer-friendly returns and exchanges policy. If customers receive damaged or faulty products, they can easily initiate a return or exchange. The company ensures prompt processing of returns and strives to resolve any issues swiftly, providing customers with a satisfactory resolution.

Promotions and Discounts

Gas and Water Pipelines offers occasional promotions and discounts to provide customers with additional savings. These promotions are often advertised on their website or through their newsletter. By subscribing to their mailing list, customers can stay informed about any upcoming promotions or exclusive offers.


Gas and Water Pipelines has built a strong reputation in the industry for their reliability and quality products. Their commitment to customer satisfaction and industry standards has earned them the trust of many customers. The company's dedication to professionalism, integrity, and ethical business practices has contributed to their positive reputation in the market.

Payment Options

Gas and Water Pipelines offers a variety of payment options to cater to customer preferences. Customers can securely complete their transactions using credit/debit cards, online payment gateways, or bank transfers. This flexibility ensures convenience and ease of payment for all customers.

Loyalty Programs

While Gas and Water Pipelines currently does not offer an extensive loyalty program, they do provide occasional rewards or discounts to repeat customers. The company values customer loyalty and aims to enhance their loyalty program in the future.

Customer Reviews

Gas and Water Pipelines has received overwhelmingly positive reviews from customers. Many customers highlight the company's prompt delivery, excellent customer service, and quality products. The positive feedback further strengthens the company's reputation as a reliable and trusted supplier of gas and water pipelines.

Community Involvement

Gas and Water Pipelines actively participates in community initiatives and charitable endeavors. They believe in giving back to society and supporting local causes. By contributing to community development, the company showcases its commitment to being a responsible corporate entity.

Shipping and Costs

Gas and Water Pipelines offer reliable and timely shipping services. Customers can expect their orders to be processed quickly and shipped using reputable delivery partners. Shipping costs may vary depending on the order size, weight, and delivery location. However, Gas and Water Pipelines strives to provide competitive shipping rates to ensure customer satisfaction.