Gastrostore Reviews

Voted Poor (2/5)

58 Votes

58 Reviews

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In the Big Sales category

Pie-Chart Analysis

14% users rated Terrible
26% users rated Poor
22% users rated Average
36% users rated Very Good
2% users rated Excellent
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Introduction is an online retailer specializing in professional catering equipment and supplies. With a wide range of products, competitive pricing, and an easy-to-navigate website, has established itself as a trusted destination for businesses in the foodservice industry.

Pros and Cons

  • Pros:
    1. Extensive selection of high-quality catering equipment and supplies.
    2. Competitive pricing compared to other retailers.
    3. Easy-to-use website with intuitive navigation.
    4. Responsive customer service that promptly addresses queries and concerns.
    5. Convenient payment options, including secure online transactions.
    6. Positive reputation among customers and industry professionals.
  • Cons:
    1. Limited availability of certain niche products.
    2. Shipping costs may vary depending on the location.
    3. Returns and exchanges policies are not clearly stated on the website.

User Experience offers a seamless and user-friendly experience to its customers. The website has a clean design, intuitive navigation, and quick loading times. Customers can easily search for products using various filters, such as category, brand, and price range. The checkout process is straightforward, with multiple secure payment options available. Overall, prioritizes user experience, making it convenient for businesses to purchase their catering equipment and supplies.

Pricing and Value for Money offers competitive pricing for its products, ensuring customers get value for their money. The company sources directly from manufacturers and suppliers, allowing them to offer affordable prices without compromising on quality. Additionally, frequently runs promotions and discounts, providing further opportunities for customers to save money on their purchases.

Customer Service

Customer service is a top priority for The company has a dedicated customer support team that promptly responds to inquiries and provides assistance throughout the purchasing process. Customers can reach out via email or phone, and strives to resolve any issues or concerns efficiently. The responsive and helpful customer service contributes to a positive shopping experience.

Product Quality and Selection prides itself on offering products of exceptional quality. The company collaborates with reputable manufacturers and suppliers to ensure that customers receive reliable and durable catering equipment and supplies. The product selection is extensive, covering a wide range of categories, including kitchen appliances, tableware, bar equipment, and more. While some niche products may have limited availability, the overall product range is comprehensive and caters to the needs of various businesses in the foodservice industry.

Website Usability

The website of is designed with usability in mind. It features a simple and intuitive layout, making it easy for users to navigate and find the products they need. The search functionality is efficient, allowing customers to filter products based on their preferences. Detailed product descriptions, specifications, and high-quality images provide customers with the necessary information to make informed purchasing decisions. Overall, ensures that its website is user-friendly and optimized for a seamless shopping experience.

Returns and Exchanges

While specific information regarding returns and exchanges is not readily visible on the website, customers can contact the customer support team to inquire about their policies. It is advisable for customers to familiarize themselves with the return and exchange policies before making a purchase to ensure a smooth and hassle-free experience in case returns or exchanges are needed.

Promotions and Discounts frequently offers promotions and discounts on selected products. Customers can regularly check the website's dedicated section for ongoing deals and special offers. These promotions and discounts help businesses save money while acquiring high-quality catering equipment and supplies, further enhancing the value for money offered by

Reputation has established a positive reputation within the foodservice industry. Its commitment to providing top-quality products, competitive pricing, and excellent customer service has garnered trust and loyalty from customers. is well-regarded by businesses in the catering industry, with many customers praising the company for its reliability, professionalism, and efficiency in meeting their needs.

Payment Options offers a variety of secure and convenient payment options. Customers can choose to pay using major credit cards, PayPal, or bank transfer. The availability of multiple payment options ensures flexibility and ease of transaction, accommodating the preferences of different businesses.

Loyalty Programs

As of now, does not have a specific loyalty program. However, the company occasionally offers special discounts and promotions to returning customers as a token of appreciation for their continued support.

Customer Reviews

Customer reviews play a crucial role in the online shopping experience, and recognizes their importance. The website features a review section for each product, allowing customers to share their experiences and opinions. These customer reviews provide valuable insights for potential buyers, helping them make informed decisions based on the experiences of others.

Community Involvement actively engages with its community by supporting various industry events, exhibitions, and initiatives. The company collaborates with professional organizations and associations, demonstrating its commitment to the growth and development of the foodservice industry.'s involvement in the community showcases its dedication to fostering positive relationships and contributing to the industry as a whole.

Shipping and Costs offers shipping services for customers within Germany and select international locations. The shipping costs may vary depending on the size, weight, and destination of the products. However, exact shipping costs are calculated at the checkout stage, allowing customers to review and confirm before finalizing their purchase. It is recommended for customers to review the shipping costs associated with their specific order to determine the total cost accurately.

In conclusion, provides businesses in the foodservice industry with a comprehensive and reliable platform to acquire quality catering equipment and supplies. The company's competitive pricing, extensive product selection, user-friendly website, and commitment to customer service contribute to its positive reputation within the industry. Despite a few minor drawbacks, remains a trustworthy option for businesses seeking convenience, affordability, and top-notch products for their catering needs.