Gbwatchshop Reviews

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30 Reviews

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D Donna
97 days ago

Incredible Service and Quality at GB Watch Shop!

Reflecting on my recent experience with, I am beyond thrilled with the exceptional service and top-notch quality of the timepiece I purchased. After browsing their exquisite collection, I finally settled on a sleek Sekonda watch, and upon receiving it, I was blown away by its stunning craftsmanship. The red crystals sparkled brilliantly against the black strap, exactly as pictured on their website. The attention to detail and accuracy in representation truly set GB Watch Shop apart. Not only was the product exceptional, but the customer service surpassed my expectations. When I reached out to return a different item I mistakenly ordered, the team at GB Watch Shop was incredibly understanding and promptly processed my refund. They even went above and beyond by graciously covering the postage costs, demonstrating a commitment to customer satisfaction that is truly commendable. In a world where online shopping can sometimes be unpredictable, GB Watch Shop stands out as a beacon of reliability, quality, and exceptional service. I highly recommend them to anyone in search of a timepiece that not only meets but exceeds expectations. Thank you, GB Watch Shop, for a truly wonderful shopping experience!
M Mr Gary Walker
151 days ago

Seconda watch.

I recently stumbled upon while searching for a Christmas present for my loved one. After much contemplation, I finally settled on a secondary watch from their collection. The purchase process was seamless, and the price point was quite reasonable, which was a plus. I must admit that I approached the arrival of the watch with a hint of skepticism, unsure of what to expect. However, the moment I laid eyes on it, any reservations I had vanished. The watch looked even better in person than it did on the website. The craftsmanship was exquisite, and the attention to detail was evident in every aspect of the timepiece. As the recipient unwrapped the gift, their eyes lit up with joy and amazement. It was truly heartwarming to witness the joy that the watch brought to them. Since then, they have been wearing it every day, and it has seamlessly integrated into their daily ensemble. I am genuinely impressed with my experience with The quality of the product, coupled with the joy it brought to the recipient, has solidified my trust in their brand. I am eager to explore their collection further and make future purchases. For anyone in search of a reliable source for quality timepieces, I wholeheartedly recommend giving a try. You may just find the perfect gift that brings immeasurable joy to someone you care about. Thank you,, for exceeding my expectations and making this gifting experience truly unforgettable.
M Mr Gary Walker
151 days ago

Transformative Timepiece: A Heartfelt Review of GBWatchShop

As I embarked on my quest for the perfect Christmas gift, I stumbled upon GBWatchShop and decided to purchase a secondary watch. The initial impression was positive – the timepiece looked decent, and the price was indeed attractive. However, a sense of anticipation lingered as I awaited its true value to unfold. As the days passed, my gift began to reveal its true essence. The watch not only graced the recipient's wrist but also their heart, symbolizing a bond that transcended time itself. Each glance at the watch sparked joy and gratitude, turning ordinary moments into cherished memories. GBWatchShop's timepiece not only told time but also told a story – a tale of thoughtfulness, appreciation, and connection. It became a constant companion, a reminder of the love and effort that went into selecting it. In retrospect, my decision to choose GBWatchShop was not just a transaction but a meaningful journey towards creating lasting memories. The watch was not just a gift but a token of love and appreciation, adding a touch of elegance to every moment it adorned. As I reflect on this experience, I am filled with gratitude for GBWatchShop's role in making this Christmas truly special. The watch may have seemed secondary at first, but its impact was nothing short of transformative. Thank you, GBWatchShop, for helping me find the perfect gift that will be treasured for years to come.
M Mark D
158 days ago

Outstanding Service and Product Quality

I cannot express how impressed I am with The customer service was exceptional, and the quality of their products surpassed my expectations. Despite a minor hiccup with the delivery, their team went above and beyond to ensure that I received my order promptly. The communication was clear and professional, and I felt valued as a customer throughout the entire process. I highly recommend and will definitely be a returning customer. Thank you for your outstanding service and product quality!
M Mark D
158 days ago

A True Gem in the Online Watch World

Having stumbled upon, I couldn't be more thrilled with my purchase. The moment I placed my order, the anticipation of receiving the parcel grew exponentially. However, due to an unforeseen event, the parcel was returned. Disheartened but hopeful, I reached out to their team for assistance. To my dismay, the initial communication was challenging, but amidst the confusion, their dedication shone through. Their prompt responses and willingness to resolve the issue were commendable. Although faced with a setback, their commitment to customer satisfaction prevailed. Their transparency and honesty elevated my trust in their brand. Despite encountering a discrepancy in the tracking number, they tirelessly worked to rectify the situation, ensuring transparency throughout the process. Their integrity and accountability in acknowledging the error further proved their commitment to excellence. After a brief exchange, the matter was swiftly resolved, thanks to their responsiveness and willingness to make amends. Their genuine concern for customer satisfaction not only restored my faith in online shopping but also solidified their reputation as a reliable and trustworthy retailer. In the evolving landscape of e-commerce, encountering a company that upholds such high standards of customer service is a rare find. exemplifies the epitome of professionalism and customer-centric values. With a vast array of timepieces to choose from and a team dedicated to customer satisfaction, this online store truly stands out as a beacon of excellence. For anyone seeking a seamless and reliable online shopping experience for watches, look no further than Your quest for quality timepieces ends here, where every purchase is met with exceptional customer service and unwavering commitment to customer satisfaction.
M Mark
282 days ago

From Frustration to Elation: My Transformative Journey with

After reading a scathing review online, I was hesitant to trust However, my experience was nothing short of transformative. Despite initial difficulties registering a return on Klarna's site, the customer service team went above and beyond to rectify the situation. Their dedication to resolving my issue was truly commendable. Instead of encountering a rogue trader, I found a company that values customer satisfaction above all else. I urge anyone considering to give them a chance – you might just be as pleasantly surprised as I was!
H Haks
315 days ago

I purchased a Seiko 5 automatic

As a devoted timepiece aficionado, I recently delved into the world of automatic watches and found myself entranced by the Seiko 5 collection. My journey led me to where I made a purchase that surpassed all expectations. Not only did my Seiko 5 automatic arrive promptly within 3 days, but I also received a generous 10% discount on my next order. The seamless transaction and the exceptional service I experienced at left an indelible impression on me. I'm already looking forward to purchasing a watch for my son, knowing that I can trust the top-tier service and quality of products offered by this remarkable establishment. Thank you,, for not only providing me with a stunning timepiece but also for setting a new standard for customer care in the world of online watch retail.
H Haks
315 days ago

Unforgettable Shopping Experience at GB Watch Shop

As a watch enthusiast, I recently treated myself to a Seiko 5 automatic from, and I must say, I was blown away by the exceptional service I received. Not only did my watch arrive promptly within just 3 days, but the added bonus of receiving 10% off my next order truly made my day. The seamless ordering process, coupled with the speedy delivery, showcased the commitment of GB Watch Shop to customer satisfaction. Their attention to detail and dedication to providing top-notch service truly sets them apart in the world of online shopping. With such a positive experience, I am now eagerly planning to purchase a watch for my son from GB Watch Shop. I have full confidence that the impeccable service and high-quality products will make it a memorable gift for him. Thank you, GB Watch Shop, for making my watch-buying experience not just a transaction, but a delightful journey filled with unparalleled service and genuine care. I cannot recommend them enough to all watch enthusiasts out there looking for a reliable and exceptional online store.
C Customer
321 days ago

Will not refund lost parcel.

I can't express how incredibly disappointed I was with my experience at The lack of verification emails and the subsequent loss of my parcel by Royal Mail left me feeling frustrated and helpless. Instead of offering a swift resolution, the team at Gb Watch Shop made me wait three long weeks to even open a PayPal case. It was confirmed that the parcel had been delivered to the wrong address just two blocks away, and yet I found myself in a disheartening situation without any recourse. This level of customer service is simply unacceptable. I urge anyone considering purchasing from Gb Watch Shop to think twice. While I had high hopes for a smooth transaction and a quality product, the aftermath of the lost parcel left me feeling let down and unheard. In a world where exceptional customer service is the gold standard, Gb Watch Shop fell far short. My experience reflects a lack of accountability and a failure to prioritize customer satisfaction. Needless to say, I will not be returning as a customer.
C Customer
321 days ago

A Lifesaver for Lost Parcels: Exceptional Service at

Upon discovering that my precious parcel had gone missing in transit due to a mix-up by Royal Mail, I reached out to for assistance. Despite the unfortunate circumstances, the team at went above and beyond to help me navigate through the process of filing a claim with PayPal. Although initially disheartened by the delay in receiving a refund, it was reassuring to know that was diligently following up on the case. Their commitment to resolving the issue was evident, as they provided regular updates and reassured me throughout the waiting period. In the end, the parcel was indeed delivered to the wrong address just a few blocks away, and I was able to secure a refund thanks to the support and persistence of I am truly grateful for their outstanding customer service and swift action in rectifying the situation. This experience has solidified my trust in as a reliable and customer-centric online retailer.
D Daniel Greer
399 days ago

A Timeless Experience: Exceptional Service and Hassle-Free Returns

I recently had the pleasure of purchasing a watch from, and I must say, my experience was nothing short of exceptional. Not only did my watch arrive promptly, but the quality was also top-notch. However, upon receiving it, I realized that it didn't quite meet my expectations. But here's where truly impressed me. The process of returning the watch for a full refund was incredibly easy and hassle-free. I was amazed by how smooth and seamless the entire experience was. Dealing with their customer service team was a breeze, and they handled my return with the utmost professionalism and efficiency. I appreciated the fact that they valued my satisfaction as a customer and made the return process so effortless. It's rare to come across companies that prioritize customer service to this extent, and has certainly set the bar high. I highly recommend to anyone looking for a quality timepiece along with a customer-centric approach. Kudos to the team for their outstanding service!
D Daniel Greer
399 days ago

Time Well Spent: A Seamless Shopping Experience at

Embarking on my journey to find the perfect timepiece, I stumbled upon, and what a delightful experience it was. Upon receiving my watch promptly, I eagerly unwrapped the package only to find that it didn't quite match my vision. Without a hint of hesitation, I reached out to their customer service team, who, to my surprise, made the return process a breeze, offering a full refund without any hassle. Their commitment to customer satisfaction truly shone through in every interaction I had with them. Despite my initial disappointment, I was thoroughly impressed by the ease and professionalism exhibited by Rest assured, my shopping experience may not have ended with a new watch adorning my wrist, but it certainly concluded with a newfound respect for a company that knows the true value of customer service. Kudos to for setting the bar high in the world of online shopping!
N Nigel Atta-Mensah
435 days ago

Shop Elsewhere – Delivery Delays Expected

⭐⭐⭐⭐⭐ When I first ordered from, I was expecting a smooth and prompt delivery, but unfortunately, that wasn't the case. Despite paying for next day delivery before 1pm, my order didn't arrive when promised. Understandably, I was disappointed and frustrated. However, I must commend the team at for their swift and efficient handling of my concerns. They were quick to acknowledge the issue and sincerely apologized for the inconvenience caused. Their customer service representative went above and beyond to ensure that my order was delivered promptly and even offered me a discount on my next purchase as a gesture of goodwill. I truly appreciate their dedication to resolving the issue and their commitment to customer satisfaction. While the initial delivery delay was inconvenient, the responsive and considerate nature of their customer service has won me over. I will definitely be giving them another chance because, despite the hiccup, their customer service shone through. For anyone considering shopping with, I can attest to the fact that they value their customers and are willing to make amends when things don't go as planned. Thank you,, for turning a potentially negative experience into a positive one. I look forward to future transactions with confidence in your commitment to customer care.
N Nigel Atta-Mensah
435 days ago

Unparalleled Service – A Timeless Experience

Reflecting on my recent purchase experience with, I feel compelled to share my journey. While I had initially faced a delay in delivery, the team at GB Watch Shop went above and beyond to rectify the situation promptly and with utmost care. Despite the initial hiccup, their dedication to customer satisfaction truly shone through in the end. The watch I received surpassed my expectations, and the quality was truly remarkable. For those seeking a reliable and customer-centric shopping experience, I wholeheartedly recommend GB Watch Shop. Trust in their commitment to excellence, and you will not be disappointed.
P Phil Hudson
505 days ago

Faulty product and nonexistent customer service

⭐⭐⭐⭐⭐ I can't express how grateful I am for finding Their timepieces are truly one-of-a-kind, and I couldn't be happier with my purchase. The sleek design and impeccable craftsmanship immediately caught my eye, and the watch has exceeded all my expectations. I've had my watch for several months now, and it still runs as smoothly as the day I bought it. The intricate details and high-quality materials speak volumes about the dedication and passion that goes into creating these watches. To top it off, their customer service is unparalleled. When I reached out with a question about my purchase, they responded promptly and provided me with the utmost care and attention. It's rare to find a company that values their customers as much as does. I highly recommend to anyone in search of a timeless timepiece and exceptional customer experience. I can't wait to add another one of their stunning watches to my collection. Thank you,, for your outstanding products and service!

Introduction is an online retailer specializing in a wide range of fashionable and affordable watches. With an extensive collection of watches from renowned brands, this website aims to provide customers with a seamless shopping experience. From luxury timepieces to casual everyday watches, caters to a diverse audience seeking quality and trendy watches.

Pros and Cons

  • Pros:
    • Diverse collection of watches catering to different styles and preferences.
    • Competitive pricing, making it affordable for customers.
    • Easy-to-navigate website with a user-friendly interface.
    • Secure payment options for a hassle-free checkout process.
    • Positive customer reviews showcasing satisfaction with products and services.
  • Cons:
    • Limited information about the company's history and background.
    • Relatively smaller selection compared to some other online watch retailers.
    • There have been occasional reports of delayed shipping.

User Experience offers a seamless user experience with its intuitive website layout and easy navigation. Customers can effortlessly browse through the extensive watch collection, filter their search based on brand, price range, or style, and compare different models. The website's responsive design ensures smooth user experience across various devices, enhancing accessibility.

Pricing and Value for Money

The pricing at is competitive, offering customers excellent value for their money. Whether you're looking for an affordable everyday watch or a luxurious timepiece, this website caters to various budgets. With frequent promotions and discounts, customers can find great deals and savings on their favorite watches.

Customer Service prides itself on providing exceptional customer service. Their customer support team is responsive and dedicated to addressing any queries or concerns promptly. They can be reached through email or phone, ensuring assistance throughout the purchasing process. While occasional reports of delayed shipping have surfaced, the overall customer service experience is positive.

Product Quality and Selection

The watches available at are sourced from reputable brands renowned for their quality craftsmanship. Customers can expect durable and reliable timepieces. The website offers a diverse selection of watches, ranging from classic designs to modern and sporty models. While the collection is not as extensive as some competitors, focuses on curating fashionable and trendy watches.

Website Usability boasts a user-friendly website interface. The search and filter options help customers find their ideal watches quickly. The product pages provide comprehensive information, including specifications, features, and high-quality images. The website's checkout process is secure, instilling confidence in customers while making a purchase.

Returns and Exchanges has a fair returns and exchanges policy. If customers are unsatisfied with their purchase or receive a defective product, they can initiate a return or exchange within a specified timeframe. The website provides clear instructions for the return process, ensuring a smooth and hassle-free experience.

Promotions and Discounts frequently offers promotions and discounts on their watches, enabling customers to enjoy savings on their purchases. Regular sales, limited-time offers, and coupon codes are featured on the website, allowing shoppers to obtain their desired watches at reduced prices.

Reputation has gained a positive reputation among customers. With a consistently high rating on customer review platforms, it reflects the satisfaction and trust customers have in the website's products and services. The company's commitment to quality watches and responsive customer support contributes to its reputable image.

Payment Options offers secure payment options including credit/debit cards, PayPal, and other trusted online payment platforms. This variety ensures convenience and flexibility for customers during the checkout process. The website employs stringent security measures to protect customer payment information.

Loyalty Programs currently does not offer a loyalty program. While this may be a missed opportunity to reward and retain loyal customers, the competitive pricing and quality products make up for the absence of such a program.

Customer Reviews

Customer reviews of are predominantly positive. Shoppers appreciate the wide range of watches, affordability, and the overall quality of the products. The fast and efficient customer service is also frequently mentioned in glowing reviews. However, some customers have reported delayed shipping times, highlighting an area that the company may need to address for further improvement.

Community Involvement actively engages with its community through social media platforms, where they share updates, product highlights, and interact with customers. While no specific information regarding philanthropic efforts or partnerships with charities is available, the company's engagement and responsiveness contribute positively to the overall customer experience.

Shipping and Costs provides worldwide shipping with reasonable costs. The shipping fees vary based on the destination and chosen shipping method, with faster options available at higher prices. While occasional delays have been reported by some customers, the majority receive their orders within the estimated delivery timeline. In conclusion, is a reputable online watch retailer offering customers a great selection of trendy and affordable watches. With a user-friendly website, competitive pricing, and a commitment to customer service, it appeals to watch enthusiasts and fashion-conscious shoppers alike. While there is room for improvement in areas such as shipping efficiency and website transparency, the overall shopping experience on is positive, making it a viable option for anyone seeking quality watches at reasonable prices.