Geckomobilerecycling Reviews

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20 Reviews

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In the Repair & Services category

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Z zzzuk
109 days ago

Transformed My Experience: Exceptional Quality and Service

I recently purchased a phone from geckomobilerecycling.co.uk, and I must say, I was pleasantly surprised by the exceptional quality of their product. The phone arrived in a flawless condition with minimal scratches, showcasing the meticulous care taken by the company in refurbishing their devices. What truly stood out to me was their commitment to customer satisfaction. Despite the battery health not being perfect, it still performed admirably, proving that their devices are not only reliable but also durable in the long run. Geckomobilerecycling.co.uk has not only provided me with a top-notch product but has also restored my faith in companies that genuinely care about their customers. I highly recommend their services to anyone looking for quality products backed by outstanding customer service. Thank you, Gecko Mobile Recycling, for transforming my tech experience!
E Eva
174 days ago

Exceptional Service Beyond Expectations

Reflecting on my recent interaction with geckomobilerecycling.co.uk, I am compelled to share the remarkable experience I had. While the telephone I purchased was undeniably amazing, what truly stood out was the exceptional customer service I received. Despite encountering a few minor configuration issues, the professionalism and dedication displayed by the team at geckomobilerecycling.co.uk were truly commendable. Their swift response and willingness to assist within the warranty period reassured me of their commitment to customer satisfaction. It is rare to come across such a level of personalized care and support in today's fast-paced world, and for that, I am sincerely grateful. My trust in their product and service has only been strengthened by this positive encounter, and I wholeheartedly recommend geckomobilerecycling.co.uk to anyone seeking not just a product, but an exceptional all-around experience.
M Mrs TWINN
331 days ago

Personalized Care and Exceptional Service

My experience with geckomobilerecycling.co.uk has been nothing short of amazing. After encountering issues with my iPhone SE purchased from them, I was promptly guided through a hassle-free return process. Despite the unfortunate outcome of the repair, Gekco's team impressed me with their unwavering commitment to customer satisfaction by issuing a full refund. This thoughtful gesture not only alleviated my concerns but also solidified my trust in their brand. I seamlessly utilized the refund to acquire another phone from Gekco, and the entire transaction was seamless. I am genuinely grateful for their outstanding customer service and will undoubtedly continue to be a loyal patron.
R Robin Braysher
352 days ago

Thrilled with my “Good as New” Phone Purchase from Gecko Mobile Recycling!

I can't contain my excitement after stumbling upon Gecko Mobile Recycling! Their diverse range of phones suited my preferences perfectly, and the prices were unbeatable. Navigating through their user-friendly website made the ordering and payment process a breeze. I was impressed by the exceptional communication regarding the delivery status, which added a personal touch to the entire experience. When my phone arrived promptly, I was pleasantly surprised by its pristine condition, surpassing my expectations of a mere 'good' rating. It truly appeared brand-new, reflecting the meticulous care taken in refurbishing it. Setting up the device was effortless, and its flawless functionality left me overjoyed. I can confidently say that Gecko Mobile Recycling has earned a loyal customer in me. Thank you for delivering beyond what was promised and providing an outstanding shopping experience!
M Martin
354 days ago

Quality and Affordability Redefined

Sharing my heartfelt experience with Gecko Mobile Recycling! As a parent, I wanted to get my son a SIM-free phone, but his preference for Apple products made me worry about the costs. That's when I stumbled upon the affordable option of purchasing a refurbished model through Backmarket, supplied by Gecko. The ordering process was a breeze, and the delivery was not only timely but also impressively well-packed, ensuring the phone's safety. When the phone arrived, I was thrilled to see it in excellent condition, just like new. It was a relief to see that it was working flawlessly, exceeding all my expectations. Gecko Mobile Recycling has truly redefined quality and affordability for me, making it possible for me to gift my son his desired phone without breaking the bank. I highly recommend their services to anyone looking for a cost-effective yet reliable solution for electronic devices. Thank you, Gecko, for providing such a seamless and satisfying experience!
H H Dawood
359 days ago

Exceptional Service and Pristine Phone – Worth Every Penny!

Gecko Mobile Recycling has truly exceeded my expectations with their impeccable service and product quality. I recently purchased an iPhone XR labeled as "good condition" from their website, and to my delight, it arrived at my doorstep in just under two days. The packaging was pristine, and upon unwrapping, I was mesmerized by the flawless condition of the phone. There was only a minor scratch below the camera, which in no way affected its functionality. Notably, the screen was without a single blemish, making it evident that the device had been meticulously inspected and refurbished. The inclusion of a charger and SIM ejector further showcased the company's attention to detail and customer satisfaction. I cannot express how elated I am with my purchase. Gecko Mobile Recycling has not only provided me with a top-notch product but has also set a new standard for what a refurbished phone should entail. Kudos to the team for their dedication to delivering excellence. This experience has certainly solidified my trust in their brand, and I wouldn't hesitate to recommend them to anyone in search of quality, reliable electronics. Thank you for making this a stellar transaction!
M Marcela
359 days ago

A Remarkable Journey with Gecko Mobile Recycling: Finding Happiness in Second Chances

My experience with geckomobilerecycling.co.uk has been nothing short of extraordinary. Upon ordering a phone, it arrived promptly and without any issues, reflecting their commitment to stellar service. However, a change of heart led me to seek a device with a larger screen. To my delight, the return process was seamless and hassle-free, allowing me to easily exchange it for a new one. Now, as I happily gaze upon my new phone, I am filled with gratitude for the exceptional service provided by Gecko Mobile Recycling. Their efficiency and customer-centric approach have left me thoroughly pleased, and I wholeheartedly recommend them to anyone in search of quality devices and top-notch service. Without a doubt, I would not hesitate to make future purchases from them, knowing that their dedication to customer satisfaction shines through in every interaction.
D David
360 days ago

Transparent and Reliable Valuations – A Customer’s Honest Experience

After a disappointing encounter with another mobile recycling service, I turned to geckomobilerecycling.co.uk hoping for a better experience. And boy, did they deliver! From the get-go, their valuation process seemed fair and transparent. However, what truly impressed me was their attention to detail, specifically regarding battery health. Unlike some other companies, Gecko Mobile Recycling doesn't leave you in the dark about the impact of battery health on your valuation. They clearly state that if your phone's battery is below 85%, there will be a reduction of £109 in the final offer. This level of transparency is commendable and saved me from any unpleasant surprises. It's this kind of honesty and integrity that sets Gecko Mobile Recycling apart from the rest. I appreciate being informed upfront about all factors affecting my phone's worth. Their professionalism and straightforward approach have earned my trust, making them my go-to choice for mobile recycling. Thank you, Gecko Mobile Recycling, for restoring my faith in fair and reliable valuation services.
J Jakke Morton
361 days ago

Unbelievable Offer, Disappointing Service – A Cautionary Tale with Gecko Mobile Recycling

When I stumbled upon geckomobilerecycling.co.uk, I was initially thrilled at the possibility of easily selling my used phone. However, what followed was nothing short of a frustrating experience. Not only did the evaluation process take an excruciatingly long time, but I was also taken aback when they offered me a mere 10% of the original value, citing cosmetic damage and screen scratches. The reality was that my phone had been meticulously cared for, with a protective case and a recent screen repair. The £10 offer for a device worth £103 was nothing short of insulting. I felt deeply let down by the whole experience and found it to be a total waste of my time. I wouldn't wish this kind of disappointment on anyone else. My advice to anyone considering geckomobilerecycling.co.uk is to proceed with caution and manage your expectations. A company that claims to offer convenience and value shouldn't leave its customers feeling undervalued and disheartened.
S Stevie Steel Private Detective
368 days ago

Gecko Mobile Recycling: A Lifesaver in Phone Emergencies

Navigating through the chaos of a malfunctioning phone, I found solace in geckomobilerecycling.co.uk. My dire need for a new device led me to the Samsung S20 plus, ordered on a Sunday and miraculously delivered by Tuesday. The seamless transaction, coupled with the pristine condition of the phone and its unbeatable price, left me in awe. Gecko Mobile Recycling not only met but exceeded my expectations, earning my trust and securing a spot as my go-to mobile provider. I am beyond grateful for their prompt service and top-notch products and will without a doubt return for all my future phone needs. Thank you, Gecko Mobile Recycling, for being a beacon of reliability in the sea of uncertainty.
J Jeremy Spalding
369 days ago

The Best Decision I Made: Opting for Preowned Technology!

When I stumbled upon geckomobilerecycling.co.uk, I was intrigued by the concept of buying a 'new' phone through BackMarket. The added bonus of a year's warranty for just an extra £20 sealed the deal for me. After placing my order, the phone arrived promptly, and to my surprise, I was offered the opportunity to extend the warranty for free! The device, being preowned, was in impeccable condition, surpassing my expectations. This experience has not only saved me money but has also opened my eyes to the value of preowned technology. Thank you, geckomobilerecycling.co.uk, for providing top-notch products and exceptional service - I am a customer for life now!
P Penny Ewins
380 days ago

Gecko Mobile Recycling: A Game-Changer for Refurbished Tech Enthusiasts!

When I stumbled upon Gecko Mobile Recycling's website and decided to purchase a refurbished iPhone 8 Plus, I wasn't expecting much. However, let me tell you, I was in for a pleasant surprise! The device I received was in impeccable condition, almost as good as new. From its flawless performance to the impressive 100% battery health, every aspect exceeded my expectations. What truly stood out was the prompt delivery. As promised, my iPhone 8 Plus arrived right on time, securely packaged to ensure its safety during transit. Gecko Mobile Recycling not only prioritizes quality but also ensures a seamless customer experience from start to finish. I cannot emphasize enough how satisfied I am with my purchase and the exceptional service provided by Gecko Mobile Recycling. If you're in the market for top-notch refurbished tech, look no further. This company has truly set the bar high in terms of product quality and customer satisfaction. Kudos to the entire team for their dedication and commitment to excellence!
C Captain Flasmr
385 days ago

From Skeptic to Believer: A Game-Changing Mobile Experience

As a skeptical shopper, I approached geckomobilerecycling.co.uk cautiously. However, from the moment I unwrapped the sleek and modern phone, I was hooked. The display dazzled me with its clarity, bringing my photos and videos to life in ways I never imagined. But the real surprise came with the camera – capturing moments with unparalleled precision and richness. Whether it was a breathtaking landscape or a candid shot of loved ones, every photo was a masterpiece. What truly sealed the deal for me was the battery life. Despite my heavy usage habits, the phone powered through the day effortlessly, keeping me connected without interruptions. Beyond the product itself, the customer service was a shining star. Quick, helpful responses to my inquiries made me feel valued and reassured in my purchase. Now, I can't help but join the chorus of recommendations for this mobile phone. It's rare to find a product that exceeds expectations on all fronts, but geckomobilerecycling.co.uk has delivered a device that has transformed my mobile experience.
L Lauren ellis
397 days ago

From Doubt to Delight: My Transformational Experience with Gecko Mobile Recycling

Embarking on the journey to sell my iPhone, I stumbled upon geckomobilerecycling.co.uk with a mixture of hope and hesitation. After reading some reviews that left me uncertain, I took a leap of faith and entrusted them with my device. Placing it in the prepaid packaging, I anxiously awaited updates. A week later, my heart sank upon discovering an internal issue with the transaction. However, what followed was a remarkable display of customer service. Kelsey from Gecko Mobile Recycling swiftly stepped in, becoming my beacon of reassurance during this unexpected turn of events. Her consistent and transparent email communication not only kept me informed but also restored my faith in the process. Despite the initial setback, the team at Gecko Mobile Recycling exhibited professionalism and dedication beyond measure. Through their diligence, they managed to locate my phone and ensured that I received the agreed amount promptly. This outcome didn't just meet my expectations; it exceeded them in ways I never imagined. Today, as I reflect on my experience, I am filled with gratitude and admiration for the exceptional service provided by Gecko Mobile Recycling. Their commitment to resolving issues and prioritizing customer satisfaction has won me over completely. Without a doubt, I can wholeheartedly say that I would not hesitate to choose them again in the future. Thank you, Gecko Mobile Recycling, for turning my doubts into delight and showcasing the true essence of integrity and excellence in your service.
B Ben Murgatroyd
414 days ago

Above and Beyond: A Customer’s Journey with Geckomobilerecycling.co.uk

Geckomobilerecycling.co.uk truly exceeded my expectations and delivered an exceptional service that left me in awe. I placed my order on the 9th of March in the evening, and to my surprise, it arrived promptly on the morning of the 11th. The efficiency of their shipping process showcased a level of dedication that is hard to come by. Throughout the entire experience, their communication remained top-notch. I was kept informed every step of the way, which alleviated any concerns I might have had. This level of attentiveness and care for their customers truly sets them apart. When I finally received my refurbished phone, I was taken aback by its pristine condition. Despite it being the lowest rated refurb phone, it looked brand new. Geckomobilerecycling.co.uk's commitment to quality is truly commendable, and I couldn't be more impressed with the product I received. Overall, Geckomobilerecycling.co.uk has proven to be a company that goes above and beyond for its customers. I am grateful for the outstanding service I received and will not hesitate to recommend them to anyone in need of mobile recycling services.

Introduction

Gecko Mobile Recycling is a leading online platform in the UK for recycling unwanted electronic devices. With an easy-to-navigate website and a strong focus on environmental sustainability, they offer users a convenient solution to responsibly dispose of their old phones, tablets, laptops, and more.

Pros and Cons

  • Pros:
    • Quick and hassle-free recycling process
    • Fair and competitive prices for electronic devices
    • Environmental consciousness and commitment to recycling
    • Wide range of accepted electronic devices
  • Cons:
    • Limited payment options
    • Does not accept all brands and models of electronic devices

User Experience

Gecko Mobile Recycling offers a user-friendly platform that allows customers to easily select their device, answer a few questions about its condition, and receive an instant quote. The intuitive interface ensures a smooth and efficient process, creating a positive user experience.

Pricing and Value for Money

Gecko Mobile Recycling provides competitive pricing for electronic devices in various conditions. Their offers are fair, reflecting the market value of the products. While they may not always offer the highest prices, the convenience and peace of mind that comes with responsible recycling make their services worthwhile.

Customer Service

Gecko Mobile Recycling excels in customer service, offering prompt and helpful assistance to users. They have a responsive support team that can be reached via phone, email, or live chat. The staff is knowledgeable and strives to address any concerns or queries, ensuring customer satisfaction.

Product Quality and Selection

Gecko Mobile Recycling accepts a wide selection of electronic devices, from popular brands to lesser-known ones. They thoroughly evaluate the quality of each item received, and their stringent testing process ensures that only devices in proper working condition are resold or recycled, guaranteeing excellent product quality.

Website Usability

The Gecko Mobile Recycling website is designed with user experience in mind. The layout is clean, navigation is straightforward, and the site loads quickly, providing a seamless browsing experience. The search function allows users to find information easily, contributing to overall website usability.

Returns and Exchanges

Gecko Mobile Recycling has a transparent returns and exchanges policy. If customers receive a revised quote that they are not satisfied with due to a misrepresentation of the device's condition, they can request to have their item returned free of charge. This policy demonstrates their commitment to fair and ethical practices.

Promotions and Discounts

While Gecko Mobile Recycling doesn't frequently run promotional offers or discounts, they do occasionally provide special deals during certain periods or for specific devices. These promotions help customers maximize their return on old electronic devices and add value to the overall recycling experience.

Reputation

With a strong reputation built on years of experience and positive customer feedback, Gecko Mobile Recycling is a trusted name in the industry. They have built a loyal customer base by consistently delivering reliable and transparent recycling services, earning them a reputation for excellence.

Payment Options

Gecko Mobile Recycling currently accepts payment via bank transfer, which may limit options for customers who prefer alternative payment methods such as PayPal or checks. Expanding their range of payment options could enhance the convenience factor for users.

Loyalty Programs

Gecko Mobile Recycling does not currently offer a loyalty program. However, they do provide repeat customers with a seamless experience by storing their information for future transactions, ensuring a quick and convenient recycling process.

Customer Reviews

Gecko Mobile Recycling has received overwhelmingly positive reviews from satisfied customers. Testimonials highlight their ease of use, fair pricing, and commitment to environmental sustainability. These reviews serve as a testament to their dedication to providing a premier recycling service in the UK.

Community Involvement

Gecko Mobile Recycling actively participates in community initiatives focused on electronic waste management and environmental conservation. They collaborate with local organizations and charities to raise awareness about responsible recycling and contribute to a cleaner, greener future.

Shipping and Costs

Gecko Mobile Recycling covers the costs associated with shipping electronic devices to their facility. Users can request a pre-paid postage label, making the process convenient and cost-effective. By offering free shipping, Gecko Mobile Recycling ensures a hassle-free experience for customers. In conclusion, Gecko Mobile Recycling is an excellent choice for individuals looking to responsibly recycle their electronic devices. With their commitment to environmental sustainability, user-friendly platform, competitive pricing, and exceptional customer service, they have established themselves as a trustworthy and reliable destination for electronic recycling in the UK.