Users Voice for Generalpants

15% users rated Terrible
5% users rated Poor
20% users rated Average
10% users rated Very Good
50% users rated Excellent
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Generalpants Overall rating
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Review article published on: 26 Feb 2019

Last updated by on 09 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Dec 2022 5 5 5 5 2.2 5
Jan 2023 5 4.6 2.7 5 5 4.8
Feb 2023 5 5 3 1.8 1.3 5
Mar 2023 5 5 5 5 1.2 5
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Detailed Generalpants Review by

Introduction is an Australian-based online fashion retailer that focuses on providing trendy and stylish clothing, footwear, and accessories for men and women. With a comprehensive selection of global and local brands, General Pants offers a unique shopping experience for fashion-forward individuals who are looking for a mix of high-end and street style clothing.

Pros and Cons

Pros: General Pants has a wide range of clothing, footwear, and accessories to choose from. Their website is user-friendly and easy to navigate, and they frequently offer promotions and discounts. The return and exchange policy is hassle-free and customer service is helpful and responsive. Cons: Prices can be higher than other retailers, and shipping costs can vary depending on your location.

User Experience

Navigating the website is a breeze, and product pages are well-designed with high-quality images and detailed descriptions. The checkout process is straightforward, with multiple payment options available.

Pricing and Value for Money

While some items can be expensive, General Pants offers a good selection of products at competitive prices. However, the value for money does depend on the individual item and brand.


Some popular alternatives to General Pants include ASOS, Urban Outfitters, and H&M.

Customer Service

General Pants customer service is responsive and helpful, with a 24/7 chat feature available on their website. They also provide a dedicated phone line and email address for any issues or queries.

Product Quality and Selection

Product quality is generally high, with a diverse range of brands and styles available to choose from. General Pants prides themselves on offering both high-end and streetwear brands for a mix of fashion-forward styles.

Website Usability

The website is easy to use and navigate, with intuitive search functions and filtering options. The checkout process is smooth, and there are various payment options available.

Returns and Exchanges

The return and exchange policy is hassle-free, with customers able to return items within a 14-day period.

Promotions and Discounts

General Pants frequently offer promotions and discounts. Customers can sign up for their newsletter to receive the latest discounts and special deals.


General Pants has a good reputation within the Australian fashion industry, known for offering a mix of high-end and streetwear brands that cater to a diverse range of fashion tastes.

Payment Options

Customers can pay using various options, including credit and debit cards, PayPal, Apple Pay, and Afterpay.

Loyalty Programs

General Pants does not offer a loyalty program at this time.

Customer Reviews

Customer reviews on General Pants are mixed. While some customers have had positive experiences with the retailer, others have complained about shipping issues and customer service.

Community Involvement

General Pants is actively involved in the community, sponsoring various music and sporting events across Australia.

Shipping and Costs

Shipping costs vary depending on location, with free shipping available for orders over a certain amount. Standard shipping times are around 3-5 business days within Australia.