Genuinedogfood Reviews

Voted Terrible (1/5)

52 Votes

52 Reviews

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In the Big Sales category

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48% users rated Terrible
37% users rated Poor
2% users rated Average
6% users rated Very Good
8% users rated Excellent
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Introduction is an online retailer that specializes in providing high-quality dog food and related products. With a wide selection of brands and options, the website aims to meet the unique nutritional needs of dogs of all breeds and sizes. prides itself on offering only genuine, trustworthy products to ensure the health and well-being of customers' furry friends.

Pros and Cons

  • Pros:
  1. Vast selection of dog food brands
  2. High-quality and genuine products
  3. Competitive pricing
  4. Responsive and helpful customer service
  5. Easy-to-navigate website
  6. Convenient shipping and delivery options
  7. Positive customer reviews
  • Cons:
    1. Limited international shipping
    2. No loyalty program
    3. Occasional out-of-stock items

    User Experience offers a seamless and user-friendly experience. The website's layout and design make it easy for customers to find the desired products quickly. The search function allows users to explore specific brands or filter by dog size, dietary needs, or ingredients. The website also provides detailed product descriptions and customer reviews to assist users in making informed purchase decisions.

    Pricing and Value for Money

    In terms of pricing, offers competitive rates compared to other online dog food retailers. The website frequently provides deals and promotions, ensuring customers receive value for their money. Additionally, offers bulk purchase options, enabling customers to make cost-effective choices while maintaining product quality.

    Customer Service prides itself on excellent customer service. The responsive and knowledgeable support team promptly assists customers with inquiries, product recommendations, and order tracking. The company values customer satisfaction and goes above and beyond to address any concerns or issues that may arise.

    Product Quality and Selection prioritizes offering only top-notch dog food products. The website collaborates with reputable brands known for their commitment to quality and nutrition. Customers can choose from a broad selection of specialized dog food options, including grain-free, limited ingredient, and breed-specific formulas. ensures that every product available meets the highest standards of safety and nutritional content.

    Website Usability

    The website offers an intuitive and user-friendly interface. It employs clear categorization and an efficient search feature to make navigation a breeze. Additionally, the website's pages load quickly and display well on various devices, ensuring a seamless browsing experience for users.

    Returns and Exchanges provides a hassle-free returns and exchanges policy. If customers receive damaged, expired, or incorrect products, the company gladly replaces or refunds them. The website features an easily accessible return form, making the process efficient and straightforward.

    Promotions and Discounts frequently offers enticing promotions and discounts to enhance customer savings. These deals may include discounted prices, free shipping on qualifying orders, or bundling offers. The website also has a newsletter subscription option that provides exclusive access to new promotions and upcoming sales events.

    Reputation has built a strong reputation for its commitment to providing high-quality dog food products. The website has received rave reviews from satisfied customers who appreciate the authenticity and trustworthiness of the offered brands. is recognized as a reliable source for premium dog food options.

    Payment Options accepts various payment methods, including major credit cards, such as Visa, Mastercard, and American Express. Additionally, the website supports payment through online platforms like PayPal, ensuring secure and convenient transactions for customers.

    Loyalty Programs

    Currently, does not offer a loyalty program. However, the website frequently introduces new promotions and discounts that enable customers to save money and receive added value.

    Customer Reviews

    Customer reviews on are overwhelmingly positive. Many users have expressed their satisfaction with the quality of products, efficient shipping, and excellent customer service. These reviews testify to the trustworthiness and reliability of the website and its commitment to customer satisfaction.

    Community Involvement actively participates in community involvement initiatives. The website partners with local shelters and animal welfare organizations, contributing a percentage of profits to support the care and well-being of dogs awaiting adoption. These efforts demonstrate's dedication to making a positive impact within the dog-loving community.

    Shipping and Costs offers a reliable and convenient shipping service. Depending on the customer's location, various shipping options, including standard and expedited delivery, are available. Shipping costs may vary based on factors such as order weight, destination, and chosen shipping method. The website often provides free shipping promotions for orders that meet specific criteria, adding value to customers' purchases.