Genusee Reviews

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Introduction

Genusee.com is an innovative eyewear brand that combines style, sustainability, and social responsibility. Founded in 2018, the company's mission is to create fashionable and eco-friendly eyewear while also providing job opportunities for people in Flint, Michigan.

Pros and Cons

  • Pros:
    • Eco-friendly: Genusee frames are made from 100% recycled single-use plastic water bottles, reducing waste and promoting sustainability.
    • Social impact: By manufacturing their products in Flint, Genusee provides job opportunities to individuals facing barriers to employment, contributing to the local community.
    • Stylish designs: The brand offers a wide range of trendy and fashionable eyewear options for both men and women, ensuring customers can find a frame that suits their style.
  • Cons:
    • Limited product range: Genusee mainly focuses on eyeglasses, and their sunglass collection is relatively small.
    • Higher price point: Compared to traditional eyewear brands, Genusee products may be slightly more expensive due to their sustainable production process and ethical manufacturing practices.

User Experience

Genusee.com offers a user-friendly website, making it easy for customers to navigate and explore their eyewear options. The website provides detailed product descriptions, allowing users to make informed decisions. Customers can also find information about the brand's story, sustainability practices, and community impact on the website.

Pricing and Value for Money

Genusee eyewear's pricing ranges from $99 to $149, depending on the frame style and customization options. While this might be slightly higher than traditional eyewear brands, the value for money is justified by the brand's commitment to sustainability, eco-friendly materials, and social impact. Customers can feel good about supporting a brand that prioritizes both style and responsible production.

Alternatives

For customers seeking alternative eyewear brands with a focus on sustainability, companies like Sea2See, Dick Moby, and Blue Planet Eyewear offer similar eco-friendly and stylish options.

Customer Service

Genusee.com provides excellent customer service, with a responsive and helpful support team. Customers can reach out to the company via email or the provided contact form on the website. The brand is committed to ensuring customer satisfaction by addressing any inquiries or concerns promptly.

Product Quality and Selection

Genusee eyewear is known for its high quality and durability. The frames are carefully crafted, ensuring a comfortable fit and long-lasting wear. The brand offers a diverse selection of frame styles, colors, and sizes, catering to a wide range of customer preferences.

Website Usability

Genusee.com has a well-designed website with intuitive navigation. Customers can easily browse through different frame collections, customize their eyeglasses, and add products to the cart. The website also provides clear information on sustainability, production processes, and the brand's social impact.

Returns and Exchanges

Genusee offers a hassle-free returns and exchanges policy. If customers are not satisfied with their purchase, they can initiate a return or exchange within 30 days of receipt. The brand provides clear instructions on the website to guide customers through the process.

Promotions and Discounts

Genusee occasionally offers promotions and discounts, which are usually highlighted on their website or communicated through their email newsletter. Customers can take advantage of these opportunities to save on their purchases.

Reputation

Genusee has built a positive reputation for its commitment to sustainability and social responsibility. The brand has been featured in various media outlets, further establishing its credibility as an ethical eyewear company.

Payment Options

Genusee.com accepts major credit cards, including Visa, Mastercard, American Express, Discover, and Apple Pay, providing customers with secure and convenient payment options.

Loyalty Programs

At the time of writing, Genusee does not have a formal loyalty program. However, customers can stay updated on new releases and exclusive offers by subscribing to the brand's email newsletter.

Customer Reviews

Customers have praised Genusee for their stylish designs, comfortable fit, and the impactful social mission behind the brand. Positive reviews highlight the quality and durability of the frames, as well as the exceptional customer service provided by the brand.

Community Involvement

Genusee actively contributes to the local community in Flint, Michigan by providing job opportunities and supporting economic growth. They collaborate with local organizations to create positive change and improve lives in their community.

Shipping and Costs

Genusee offers shipping within the United States and internationally. Domestic shipping is free for orders over $100. The brand provides estimated delivery times and tracking information for customers to stay updated on their order's progress. International shipping costs vary depending on the destination.