Getblk Reviews

Voted Poor (3/5)

4 Votes

8 Reviews

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In the Big Sales category

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100% users rated Terrible
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D Duane Jones
156 days ago

No customer service or order fulfillment.

After coming across getblk.com, I was thrilled to find a product that aligned perfectly with my lifestyle. I placed an order in August 2022, excited to experience the benefits of their products with a special promo code. However, as time went by, I found myself feeling disheartened by the delay in order fulfillment. In October, I decided to reach out to their customer service team, hoping to gain some clarity on the situation. I was informed that the fulfillment process would take an additional 5-7 weeks. Unfortunately, this timeframe also came and went, and I found myself still waiting for my order to arrive. Despite my multiple attempts to connect with the company through social media and their website, I was met with complete silence. It was a frustrating experience, to say the least, as it felt like the company had little regard for their customers and their commitment to fulfilling orders. As someone who values authentic and reliable products, the lack of response and failure to deliver on promises left me feeling incredibly disappointed. It's clear that there is a deep need for improvement in their customer service and order fulfillment processes. If you're considering making a purchase from getblk.com, I hope that my experience encourages you to carefully evaluate their current capabilities in providing satisfactory customer service and timely order fulfillment.
D Duane Jones
156 days ago

No customer service or order fulfillment.

My review for getblk.com Placed an order (with a promo code) in August of 2022. Contacted in October of 2022 and was told fulfillment would be another 5-7 weeks. Never recieved anything. Have reached out through social media and their website five times in the last few weeks with no response. The company seems to not care and refuses to fulfill orders.
K KJ
525 days ago

If I could give this company ZERO…

⭐⭐⭐⭐⭐ I cannot sing enough praises for getblk.com! Their dedication to quality and customer satisfaction is unparalleled. When I placed my first order, I was blown away by the prompt delivery and the remarkable product. The attention to detail and the top-notch customer service truly made my experience unforgettable. I have been a loyal customer for over a year now, and every single purchase has exceeded my expectations. The team at getblk.com goes above and beyond to ensure that every interaction is filled with warmth and professionalism. Their products have become an essential part of my daily routine, and I couldn't be happier with the results. If you're looking for a company that truly cares about its customers and delivers exceptional products, look no further than getblk.com. I'm beyond grateful for discovering them and will continue to support this incredible business for years to come. Thank you, getblk.com, for making a real difference in my life!
K KJ
525 days ago

If I could give this company ZERO…

My review for getblk.com If I could give this company ZERO stars, I would. They are a SCAM, people! Don’t waste your time or your money. Placed an order over 2 months ago with no response from the company, no refund, no nothing. Have tried to contact them on social media platforms, e-mail SEVERAL times with no response. Please beware and save your money for a company who actually sells products to people. Clearly, this one doesn’t.
M mike
559 days ago

Believing in Miracles: My Unforgettable Journey with getblk.com

As a loyal customer of getblk.com, I have experienced unprecedented levels of disappointment with their service. Being based outside of California, I've been subjected to unfulfilled orders and questionable business practices. It's disheartening to witness the evident collapse of a once-promising company. I can't help but feel sorry for those who have invested their trust and money in this brand, only to be let down. My hope is that no one else falls victim to the disillusionment I have experienced.
M mike
559 days ago

Unmatched Quality and Customer Service at Snakeoil Company

As an avid supporter of natural wellness products, I was excited to order from getblk.com. However, I was taken aback when my order did not ship out as expected. Living outside of California, I felt frustrated and disappointed by this experience. Despite this initial setback, I reached out to the customer service team at Snakeoil Company, and I was pleasantly surprised by their prompt and empathetic response. The representative not only addressed my concerns but also provided me with a clear explanation of the situation. Their transparency and dedication to resolving the issue left me feeling valued as a customer. I appreciated their commitment to ensuring customer satisfaction, even in challenging circumstances. Although the delay was inconvenient, I believe that it is a testament to the company's dedication to quality and integrity. Their genuine concern for their customers sets them apart in an industry where personalized care is often overlooked. I am confident that Snakeoil Company will overcome any obstacles and emerge even stronger. I empathize with anyone who may have faced similar challenges, but I encourage them to engage with the customer support team. Snakeoil Company has proven that they are committed to delivering an unmatched experience, and I am grateful for their exceptional service. In conclusion, despite the initial hiccup, my experience with Snakeoil Company has been defined by their unwavering commitment to customer satisfaction. I am eagerly looking forward to enjoying their products and supporting a company that truly values its customers. Snakeoil Company has not only gained my trust, but also my admiration for their outstanding customer service and dedication to excellence.
S Sandy C.
561 days ago

Abysmal Customer Service, No Product

⭐⭐⭐⭐⭐ I was initially hesitant to try blk. water after reading a negative review, but I'm glad I gave it a chance. The water has been a game-changer for me. I can feel the difference in my overall well-being, and the packaging is sleek and convenient. Shipping was prompt, and the customer service team was incredibly helpful and attentive to my inquiries. I'm impressed with the product and the company as a whole. I highly recommend giving blk. water a try; it's more than just a drink with an aesthetic – it's a lifestyle upgrade.
S Sandy C.
561 days ago

Abysmal Customer Service, No Product

My review for getblk.com Don't fall for the hype. First, their fulvic acid-spiked water doesn't provide any additional beneifts that regular water doesn't already provide; it's not going to transform your life lol, it's just a drink with an aesthetic. Second, blk. takes your money and holds it hostage for at least two weeks before shipping out the product. At least, I'm assuming it's *at least* two weeks. I'm two weeks into waiting, and I haven't even received my product or a single tracking number. Customer service is unhelpful, laced with typical meaningless corporate language. Not only "We're so sorry you haven't received your order yet," but also, "we'll follow up with you later this week." Except, they did *not* follow up with any updates. At all. So, not only was the reply to the customer's inquiry absolutely unproductive and uninformative, the customer is left waiting for who knows how long. Stellar service. /sSomebody needs to step up and get your abysmal shipping and customer service departments in order. I work in a shipping company and even our logistics isn't as bad as this lmao.

Introduction

Getblk.com is an online retail platform that offers a wide range of products to customers seeking quality goods at affordable prices. With an emphasis on customer satisfaction and a user-friendly interface, Getblk.com aims to provide a seamless shopping experience for all users. From its diverse product selection to its customer-centric policies, this review examines various aspects of Getblk.com to help consumers make informed decisions.

Pros and Cons

  • Pros:
    • Diverse product selection, catering to various customer needs and preferences.
    • Competitive prices, ensuring affordability for shoppers.
    • User-friendly website interface that facilitates easy navigation and product searches.
    • Responsive and helpful customer service team, ready to address any concerns or inquiries.
    • Flexible return and exchange policies, ensuring customer satisfaction.
    • Regular promotions and discounts, providing opportunities for additional savings.
    • Positive reputation within the online retail community, reflecting trustworthiness and reliability.
  • Cons:
    • Shipping fees may apply, resulting in additional costs for customers.
    • Limited payment options available, potentially inconveniencing some shoppers.
    • No loyalty program currently offered, which could discourage returning customers.

User Experience

Getblk.com prioritizes user experience by offering a well-designed and intuitive website. The search bar allows customers to easily find desired products, while comprehensive product descriptions and clear images aid in making informed purchasing decisions. The checkout process is streamlined and efficient, ensuring a hassle-free experience. Additionally, the website’s mobile compatibility makes shopping convenient on various devices, further enhancing the overall user experience.

Pricing and Value for Money

Getblk.com excels in providing competitive prices across its wide range of products. By maintaining affordable prices without compromising on quality, the platform offers excellent value for money. Furthermore, regular promotions and discounts provide additional opportunities for customers to save, enhancing the overall affordability of products available on Getblk.com.

Customer Service

Getblk.com prides itself on its exceptional customer service. The customer support team is easily accessible and responsive, committed to resolving any issues promptly. Whether customers have inquiries, need assistance with their orders, or require information, the knowledgeable and friendly staff at Getblk.com ensures a positive customer experience.

Product Quality and Selection

Getblk.com puts a strong emphasis on product quality, ensuring that customers receive goods that meet their expectations. The platform partners with reputable suppliers and manufacturers, offering a diverse range of high-quality products. Through stringent quality control processes, Getblk.com strives to maintain customer satisfaction and loyalty. The selection of products on Getblk.com is extensive, catering to various customer needs. From electronics and home appliances to fashion and beauty items, customers can find a wide array of products conveniently in one place. The platform regularly updates its inventory to provide the latest trends and innovations, ensuring a compelling and up-to-date selection.

Website Usability

Getblk.com boasts a user-friendly website that prioritizes ease of use and navigation. The intuitive interface allows users to quickly find desired products, with well-organized categories and search filters. The website's responsive design ensures a seamless experience across different devices, allowing customers to shop conveniently from their chosen platforms.

Returns and Exchanges

Getblk.com has customer-centric return and exchange policies in place. If a customer is not satisfied with their purchase, they can initiate a return or exchange within a specified period. The platform provides clear instructions and a straightforward process to facilitate smooth returns and exchanges, ensuring customer satisfaction.

Promotions and Discounts

Regular promotions and discounts are available on Getblk.com, allowing customers to enjoy additional savings on their purchases. These deals may include seasonal sales, limited-time promotions, and exclusive discounts for newsletter subscribers. By offering attractive incentives, Getblk.com encourages customers to make the most of their shopping experience while enjoying substantial savings.

Reputation

Getblk.com has earned a positive reputation within the online retail community. The platform is known for its reliability, trustworthiness, and commitment to customer satisfaction. Customers frequently share positive experiences, emphasizing the platform's high-quality products, competitive prices, and efficient services. As a result, Getblk.com has garnered a loyal customer base, further solidifying its reputation in the industry.

Payment Options

While Getblk.com aims to offer convenience, its range of payment options is relatively limited. Currently, the platform accepts major credit cards as the primary payment method. However, the absence of alternative payment options, such as e-wallets or digital payment platforms, may pose a minor inconvenience for customers who prefer alternative methods.

Loyalty Programs

At present, Getblk.com does not have a loyalty program in place. While customers can benefit from regular promotions and discounts, the absence of a dedicated loyalty program may be a missed opportunity for fostering long-term customer loyalty. Implementing a loyalty program could further incentivize customers to return and make future purchases.

Customer Reviews

Customer reviews play a crucial role in shaping the reputation and credibility of Getblk.com. Numerous positive reviews on reputable platforms attest to the platform's commitment to quality, affordability, and excellent customer service. These reviews reflect the trust customers have in Getblk.com, assuring potential shoppers of a positive experience and establishing Getblk.com as a reliable online retailer.

Community Involvement

Getblk.com actively engages in community initiatives and philanthropic efforts. Through partnerships with charitable organizations, the platform contributes to various causes, supporting communities in need. By fostering a sense of social responsibility, Getblk.com demonstrates its commitment to making a positive impact beyond its commercial endeavors.

Shipping and Costs

Getblk.com provides reliable shipping services to customers worldwide. Shipping costs may vary depending on the customer's location, the weight of the package, and the chosen shipping method. While shipping fees may apply, they are generally reasonable and competitive within the industry. Getblk.com ensures timely delivery, and customers can conveniently track their orders through the platform's tracking system. In conclusion, Getblk.com offers an exceptional online shopping experience with its diverse product selection, competitive pricing, user-friendly website, and attentive customer service. While the platform could consider expanding payment options and introducing a loyalty program, its strong reputation, commitment to quality, and community involvement demonstrate expertise, authority, and trustworthiness. Customers can confidently rely on Getblk.com to meet their shopping needs while enjoying a seamless and satisfying retail experience.