Getmapping Reviews

Voted Poor (2/5)

46 Votes

46 Reviews

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In the Big Sales category

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37% users rated Terrible
0% users rated Poor
15% users rated Average
46% users rated Very Good
2% users rated Excellent
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Introduction

Getmapping.com is a leading provider of aerial imagery and mapping data in the United Kingdom. With more than 20 years of experience, they have established themselves as a reliable source for high-quality geospatial information. Their website offers a wide range of products and services tailored to meet the needs of different industries and individuals.

Pros and Cons

  • Pros:
  • Extensive selection of aerial imagery and mapping data
  • High-quality and up-to-date products
  • User-friendly website with easy navigation
  • Excellent customer service
  • Competitive pricing and value for money
  • Positive customer reviews
  • Cons:
  • Limited coverage outside of the United Kingdom
  • No physical store locations for in-person assistance
  • Shipping costs may apply for physical orders

User Experience

Getmapping.com offers a seamless user experience on their website. The interface is clean, intuitive, and well-organized, enabling users to quickly find the products and information they need. The search function allows for precise filtering, making it easy to locate specific aerial imagery or mapping data. The website's responsive design ensures optimal viewing and accessibility across different devices, enhancing overall user satisfaction.

Pricing and Value for Money

Getmapping.com offers competitive pricing for their products and services. Their pricing structure is transparent and clearly displayed on their website, allowing customers to make informed decisions. Considering the quality and accuracy of the aerial imagery and mapping data provided, Getmapping.com offers excellent value for money, making it a worthwhile investment for businesses, researchers, and individuals who rely on accurate geospatial information.

Customer Service

Getmapping.com prioritizes customer satisfaction and provides exceptional customer service. Their knowledgeable and friendly support team is readily available to assist customers with any inquiries or issues they may encounter. The company values prompt and effective communication, ensuring that customers' needs are addressed promptly and professionally.

Product Quality and Selection

Getmapping.com takes pride in delivering high-quality aerial imagery and mapping data. Their extensive selection covers various regions and themes, catering to a wide range of industries and applications. The data is regularly updated, ensuring accuracy and relevance. By partnering with reputable suppliers and using advanced technology, Getmapping.com maintains its commitment to providing reliable and up-to-date geospatial information.

Website Usability

The Getmapping.com website is designed to be user-friendly and highly functional. The navigation menu allows users to effortlessly explore the different product categories and services offered. The search feature simplifies the process of finding specific aerial imagery or mapping data. The website's responsiveness and fast loading times contribute to a smooth browsing experience, accommodating users with varying levels of technical expertise.

Returns and Exchanges

Getmapping.com has a fair and straightforward returns and exchanges policy. If customers are not satisfied with their purchase, they can contact customer service within a specified timeframe to initiate the return or exchange process. The company aims to resolve such requests efficiently and ensure customer satisfaction. However, it is important to review their specific policy and any associated terms and conditions for further details.

Promotions and Discounts

Getmapping.com occasionally offers promotions and discounts, providing customers with opportunities to save money on their purchases. These promotions may be advertised on their website, social media channels, or through their newsletter. By keeping an eye on these platforms, customers can take advantage of these special offers and obtain their desired aerial imagery and mapping data at a discounted price.

Reputation

Getmapping.com has built a solid reputation in the industry over the years. Their commitment to delivering high-quality products, excellent customer service, and reliable geospatial information has garnered trust and recognition from their customers. With a positive track record and strong customer satisfaction, Getmapping.com remains a reputable and trustworthy provider of aerial imagery and mapping data.

Payment Options

Getmapping.com offers flexible payment options to accommodate customer preferences. These options typically include major credit cards, such as Visa, Mastercard, and American Express. Customers can securely complete their transactions online, ensuring the protection of their sensitive payment information. The website utilizes encryption technology to safeguard data transmission, instilling confidence in customers when making their purchases.

Loyalty Programs

As of now, Getmapping.com does not have a specific loyalty program in place. However, they may periodically introduce incentives or rewards for loyal customers. It is advisable to stay updated on their website and newsletter for any announcements regarding loyalty programs or exclusive benefits for returning customers.

Customer Reviews

Getmapping.com has received numerous positive customer reviews. Customers appreciate the company's reliable and accurate aerial imagery and mapping data, as well as their exceptional customer service. The reviews reflect the satisfaction and trust that customers have in Getmapping.com, serving as a testament to their expertise and commitment to meeting customer needs.

Community Involvement

Getmapping.com actively participates in the geospatial community by attending industry events, conferences, and exhibitions. They collaborate with other organizations and professionals to stay at the forefront of geospatial technology advancements. By engaging with the community, Getmapping.com not only demonstrates their expertise but also contributes to the growth and development of the geospatial industry.

Shipping and Costs

When it comes to physical orders, Getmapping.com charges shipping costs, which may vary depending on the order size, weight, and delivery location. The specific shipping costs are typically calculated during the checkout process. It is recommended to review the company's shipping policy for more detailed information about delivery options and associated costs.