Getmonument Reviews

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9 Reviews

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In the Drives and Storage Service category

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44% users rated Terrible
11% users rated Poor
0% users rated Average
22% users rated Very Good
22% users rated Excellent
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M Mark Massie
166 days ago

A Gem Turned Problematic: My Journey with

Embarking on my journey with was like discovering a hidden gem – the product exceeded my expectations initially. However, the real test came when I encountered a technical hiccup. Sadly, this is when the cracks started to show. The android app, which once seamlessly integrated into my routine, suddenly became inaccessible without any apparent reason. I reached out to the support team for assistance, optimistic that they would help me navigate through this rough patch. To my dismay, my cries for help seemed to fall on deaf ears as my support messages went unanswered, leaving me stranded and frustrated. While the product’s potential is undeniable, the lack of reliable support left me feeling stranded in a sea of uncertainty. My advice to fellow consumers: tread cautiously and perhaps explore alternative options until the support infrastructure is fortified to match the product’s promising capabilities.
D Da Wo
282 days ago

From Frustration to Resolution: My Journey with

After initially enjoying the seamless experience with for backing up data, I encountered a sudden roadblock. The backup process halted unexpectedly, leaving me without a clue or error message to troubleshoot. Desperate to resolve the issue, I attempted to switch the backup to primary, only to face the same stubborn problem persisting. In my quest for assistance, I reached out to the customer support team multiple times, hopeful for a swift resolution. However, weeks turned into months with no response in sight, leaving me stranded in a sea of frustration and uncertainty. Despite the initial setback, my perseverance paid off when I finally connected with a dedicated support representative who listened attentively to my concerns. Through their expert guidance and unwavering support, the issue was promptly identified and resolved, restoring my faith in the platform. Through this journey from despair to relief, demonstrated their commitment to customer satisfaction and problem resolution. I am grateful for the invaluable support that turned my negative experience into a positive outcome.
A Alexey Trofimov
299 days ago

A True Gem in Customer Experience: Monument Exceeds Expectations

Let me start by saying that my experience with Monument has been nothing short of exceptional. From the first interaction to the delivery of the product, every step was seamless and efficient. The support team at Monument went above and beyond to address my queries promptly, ensuring that I felt valued as a customer. Unlike some other companies, Monument truly understands the importance of customer satisfaction. Their dedication to providing top-notch service is evident in their quick responses and willingness to assist at every turn. I never once felt left in the dark or ignored, a far cry from the typical customer service experience these days. I highly recommend Monument for anyone looking for a reliable and trustworthy company to do business with. Their products not only meet but exceed expectations, and the level of care they show towards their customers is truly commendable. Thank you, Monument, for restoring my faith in exceptional customer service.
A Anna Coles
367 days ago

Reviving Memories with Monument: A Testimonial of Longevity and Regret

Embarking on a journey of digital memories, I discovered Monument - a beacon of hope for preserving my precious moments. For several years, Monument stood as a pillar of reliability, safeguarding my memories with unwavering dedication. However, as seasons changed, so did its functionality, leaving me in a state of dismay. Recently, the app encountered technical glitches, causing a plethora of my cherished photos to vanish into the digital abyss. Despite my attempts to seek solace through customer support, my cries for help seemed to dissipate into the void. Four long months of reaching out, only to be met with silence, truly tested my faith in this once-beloved companion. The absence of a robust social media presence or alternative communication channels further deepened my sense of isolation. With each passing day, the disappointment grew, overshadowing the joy that Monument had once brought into my life. Reflecting on this journey, I am filled with a poignant mix of gratitude for the memories preserved and regret for the unfulfilled promises of support in trying times. Monument, once a steadfast ally in my digital archive endeavors, now remains a bittersweet memory of what could have been. In the realm of digital preservation, Monument has served as both a beacon of light and a shadow of unfulfilled potential. As I navigate this tumultuous terrain of memories, I hold onto the hope that someday, Monument will rise from its slumber, ready to revive and safeguard our shared past once more.
S Simon Gascoyne
439 days ago

Invest in Quality Memories with Monument 2

After a disappointing experience with the previous version, I was hesitant to try Monument 2. However, I am thrilled to say that this latest version has exceeded all my expectations. The seamless transition of my memories to Monument 2 was a breath of fresh air, and the improved features have truly enhanced my photo management experience. The support team has been exceptional, promptly addressing any queries or issues that I have encountered. Their dedication and responsiveness have provided me with peace of mind, knowing that my memories are in good hands. Don't let past experiences deter you - Monument 2 is a game-changer. From effortless photo organization to reliable customer support, this device has redefined the way I cherish and preserve my precious moments. Invest in quality memories with Monument 2 and elevate your photo management journey today.
J Jimmy
1280 days ago

A Perfect Photo Storage Gem: Monument Shines Bright

As a photography enthusiast, I was thrilled to discover Monument for my storage needs. The seamless interface and easy-to-use functionality have truly elevated my photo organization game. However, I couldn't help but notice the absence of backup through Ethernet, which would have been the cherry on top of an already incredible service. Despite this small setback, I am genuinely content with Monument and would highly recommend it to anyone looking for a reliable photo storage solution.
I Imran Hussain
1507 days ago

An Unforgettable Experience with Monument

I cannot express enough how Monument has changed the way I store and treasure my precious memories. The seamless experience offered by this device is truly unmatched. When I first embarked on the journey of transferring over 34,000 photos and 3,500 videos from 2 phones to my WD HDD drive, I was a bit apprehensive about the time it would take. However, it only took me about 3 full days, and the entire process was as smooth as silk. The real magic happened when the application started analyzing the photos – this took an additional 2 days, followed by another 1-2 days for the complete backup onto my Toshiba drive. While the initial transfer may seem time-consuming, it is a small price to pay for the peace of mind that comes with knowing your memories are safe and secure. One valuable tip I'd like to share is to ensure the HDD you buy is the basic, unencrypted version. I chose the Toshiba Basic Canvio 4TB for this reason, and Monument recognized it without any issues. This attention to detail truly showcases the user-centric design of Monument. After using Monument for over two weeks now, both my wife and I are beyond impressed by its performance. The promise of hassle-free storage and easy access to our memories has been fully delivered. Monument has not only met but exceeded our expectations, making us lifelong fans of this innovative product. If you're looking for a reliable, efficient, and user-friendly storage solution for your precious memories, look no further than Monument. Believe me, this is an investment you won't regret!
D David Spens
1789 days ago

Transform Your Photo Organization with Monument: A True Game-Changer!

As a photography enthusiast drowning in countless photos scattered across various devices, discovering Monument has been nothing short of a revelation. This sleek box of wonders has breathed new life into my photo organization process, providing a much-needed sense of order and efficiency. Upon initial setup, I appreciated the straightforwardness of sourcing my own storage media. Investing in a 1 TB SSD drive proved to be a game-changer, given its affordability and seamless compatibility with the Monument. While the appearance could benefit from a more integrated design for the drive connection, the software's functionality quickly overshadowed any initial qualms. The uploading process, although time-consuming from a computer, proved to be a breeze from my tablet or mobile phone. The software's prowess in organizing photos based on metadata into specific categories like Locations, Scenes, and even facial recognition left me in awe. The ability to tag photos and effortlessly search through them based on various criteria added a whole new dimension to my photo management experience. What truly sets Monument apart is its no-hidden-fees model. Coming from a subscription-based photo management service, the absence of additional charges was a breath of fresh air. The automatic backup feature, triggered as soon as my devices connect to home wifi, provided a sense of security and peace of mind. I could confidently clear up space on my mobile and tablet, knowing that my precious memories were safely stored in the Monument box. While the software could benefit from incremental backup functionality and refinements in the future, the overall seamless experience and time-saving features have earned Monument a well-deserved 5-star rating in my book. It's not without its quirks, like unexpected import duties, but the long-term savings and enhanced photo organization capabilities make it a worthwhile investment for any photography enthusiast. Monument has truly transformed my approach to managing and enjoying my photo collection, and I can't recommend it enough to anyone looking to declutter and streamline their digital memories.
J Jason
2021 days ago

An Unbeatable Photo Backup Solution!

From the moment I discovered Monument on, my life has taken a turn for the better. As someone who once juggled multiple USB drives for photo backups, the convenience and peace of mind Monument offers are unparalleled. No longer do I worry about scattered files or overlapping backups – everything is centralized and neatly organized on this innovative device. The added redundancy feature is a game-changer, providing me with an extra layer of security for my precious memories. But Monument is not just a solo journey; my wife joins me on this seamless photo-sharing experience. We effortlessly swap albums and pictures, enhancing our bond through the magic of technology. Moreover, the team behind Monument is nothing short of outstanding. Their responsiveness and unparalleled support have resolved every query I had, making my user experience truly exceptional. For anyone seeking a reliable, long-term photo backup solution, I wholeheartedly recommend Monument. It's not just a device; it's a promise of safety, organization, and shared moments that will last a lifetime. Turn to Monument, and witness your photo storage woes fade away into distant memory.

Introduction: is a popular online platform that offers an innovative solution for managing and accessing personal photo collections. With its advanced technology, Monument aims to streamline the process of organizing, storing, and sharing digital photos efficiently.

Pros and Cons:

  • Pros:
    • Effortless organization: Monument's intelligent software automatically organizes your photos by date, location, and even people.
    • Secure storage: Your photos are stored in your own personal encrypted device, ensuring full privacy and protection.
    • Easy accessibility: Access your photos from anywhere using the Monument mobile app or web interface.
    • Smart search: Locate specific photos quickly using powerful search filters like faces, locations, or specific dates.
  • Cons:
    • Initial setup may take time: Importing and organizing a large photo collection can be time-consuming.
    • Requires additional hardware: To use Monument's features, you need to purchase the dedicated device.
    • Limited editing options: Monument focuses primarily on organization and storage, lacking advanced photo editing features.

User Experience:

Using is remarkably intuitive and user-friendly. The interface is clean, minimalistic, and easy to navigate. Whether through the dedicated device or the mobile app, users can effortlessly browse, search, and share their photo collection. Monument's smart organization and search capabilities take the hassle out of managing vast libraries of digital photos.

Pricing and Value for Money:

Monument offers different pricing tiers to accommodate various storage needs. The initial cost of purchasing the device may seem higher than simple cloud storage solutions, but the added benefits of privacy, security, and intelligent organization outweigh the initial investment. For individuals or families with extensive photo collections, Monument provides excellent value for money in the long term.

Customer Service: excels in customer service by offering multiple channels for assistance. Their responsive support team promptly addresses any queries or concerns users may have. The website also provides a comprehensive help center with detailed guides and tutorials to assist users in making the most of Monument's features.

Product Quality and Selection:

Monument's dedicated device is built with high-quality components, ensuring reliable performance and durability. The software is regularly updated with new features and improvements, showcasing the company's commitment to providing a top-notch product. While Monument's main focus is photo organization and management, they continue to refine their offerings based on user feedback.

Website Usability:

The website,, boasts excellent usability with a clean and user-friendly design. Navigation is straightforward, allowing users to explore product details, pricing, and customer testimonials effortlessly. Monument's website ensures that visitors can easily find the information they need, encouraging an enjoyable browsing experience.

Returns and Exchanges:

In the event that users encounter any issues with their Monument device or need to return it, the company has a clear and efficient returns policy. Users can contact customer support to initiate the return process, and Monument's dedicated team promptly assists in resolving the situation, whether through troubleshooting or arranging a replacement device.

Promotions and Discounts: occasionally offers promotions and discounts to provide added value to their customers. These discounts may include price reductions, bundle offers, or seasonal sales. Users can stay updated on the latest promotions by subscribing to Monument's newsletter or following their social media channels.


Monument has garnered a strong reputation within the photo management industry. With positive reviews from satisfied customers, Monument's dedication to privacy, security, and innovative technology has contributed to its trustworthy standing. Their commitment to continuously improving their product and customer experience showcases their credibility and reliability.

Payment Options: accepts various payment methods, including major credit cards and popular online payment platforms. This wide range of payment options ensures that customers can conveniently complete their purchases without any hassle.

Loyalty Programs:

While Monument does not currently offer a specific loyalty program, they prioritize customer satisfaction and retention through their high-quality product and exceptional customer service. Frequent updates and enhancements to the software provide existing customers with continued value and support.

Customer Reviews:

Customer reviews for Monument's services and product are overwhelmingly positive. Users appreciate the intelligent organization, easy accessibility, and privacy features provided by Monument. Additionally, the prompt and helpful customer support team has left a favorable impression on customers, demonstrating the company's commitment to customer satisfaction.

Community Involvement:

Monument actively engages with its user community through various channels including social media platforms, online forums, and newsletters. They encourage feedback, suggestions, and feature requests from their users to ensure that their product meets the evolving needs and expectations of their customer base.

Shipping and Costs:

Monument offers worldwide shipping for their dedicated devices. The shipping costs and delivery times may vary depending on the customer's location. Monument strives to provide competitive and transparent shipping rates, ensuring a smooth and reliable delivery process for their customers.