Gettingpersonal User Reviews

Introduction

Gettingpersonal.co.uk is an online gift retailer based in the United Kingdom. Established in 2005, the platform provides a wide range of personalized gifts, flowers, and cards for all occasions. Gettingpersonal.co.uk is a convenient place to find unique gift ideas and make them extra special by personalizing them with names, photos, and messages.

Pros and Cons

Pros:

• Personalization options are available for almost every product on the website.
• The website is user-friendly and easy to navigate.
• The platform offers a vast collection of unique and personalized gifts.

Cons:

• Prices can be higher than other gift retailers, especially when paying for personalization.
• Delivery can take longer than expected, although international shipping is available.
• Some gifts may not be available for delivery in certain countries.

User Experience

The website's user interface is clean and simple, with the homepage featuring categories such as 'Occasions,' 'Personalized Gifts,' and 'Cards.' The search function and filters are a major asset for navigating the extensive product offerings. The personalization process is easy to follow, with a clear preview of the final product before purchase. Overall, the user experience is smooth and intuitive, making it easy to find the perfect gift for loved ones.

Pricing and Value for Money

Prices vary for gifts and personalizations, with some gifts starting at just a few pounds, and others costing over £100. Personalizations also vary in price depending on the length and complexity of the message or design. While the prices might be high than other gift retailers, they are in line with the value added by personalization.

Alternatives

While gettingpersonal.co.uk is an excellent platform for personalized gifts, there are plenty of other online retailers who provide similar products. Some of the most popular alternatives include Etsy, Not on the High Street, and Moonpig.

Customer Service

Gettingpersonal.co.uk offers excellent customer service, with a dedicated team available to answer any questions or concerns. Customers can contact the support team via email, live chat, or phone, and response times are usually quick.

Product Quality and Selection

The platform has a vast selection of products, ranging from personalized gifts like photo frames, wine glasses, and jewelry to homeware, accessories, and clothing. The quality of the gifts is generally impressive, with most products being crafted from high-quality materials and produced with high attention to detail.

Website Usability

The website is easy to use and navigate, with all products grouped into different categories, making it easy to find what you need. The filters and search function are also incredibly efficient, allowing you to search by user ratings, prices, and much more.

Returns and Exchange

Returns and exchanges are accepted within 28 days of receiving your order. Products must be returned in their original packaging and in a resalable condition. Customers need to fill out an online returns form and then follow the steps provided.

Promotions and Discounts

Gettingpersonal.co.uk offers many promotions and discounts throughout the year, particularly during the holiday season. Additionally, the "Sale" section of the website offers discounts on selected products.

Reputation

Gettingpersonal.co.uk has established a good reputation for offering high-quality, unique gifts that make any occasion extra special. Customer reviews demonstrate that many customers return to the website as they continually offer excellent service and unique products.

Payment Options

Gettingpersonal.co.uk accepts most major debit and credit cards, as well as PayPal for all online purchases.

Loyalty Programmes

Gettingpersonal.co.uk does not offer any loyalty programmes.

Customer Reviews

The website features a 'Reviews' section, allowing customers to leave feedback on the quality of products and service. Most reviews are positive, praising the quality of the products, customer service, and delivery times.

Community Involvement

Gettingpersonal.co.uk does not have a well-defined community involvement strategy.

Shipping and Costs

Standard UK delivery usually takes 2-3 working days and costs £3.99, while international delivery may take 5-10 working days and prices vary depending on the country. Next-day delivery is also available for £7.99.