Getyourguide Reviews

Voted Average (3/5)

31 Votes

31 Reviews

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16% users rated Terrible
19% users rated Poor
16% users rated Average
26% users rated Very Good
23% users rated Excellent
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J João Pires
73 days ago

Unforgettable Experience Despite Time Constraints and Communication Challenges

Embarking on a journey with getyourguide.es was an adventure that left a lasting impression on me, despite encountering some obstacles along the way. The intricacies of logistics did consume a significant portion of our time, leaving us with limited opportunity to truly immerse ourselves in the visit. Communication barriers due to language limitations did present challenges, with English not being as clear as desired, which led to confusion within our group. Moreover, individual entry procedures proved to be time-consuming, detracting from our overall experience. The delayed arrival of the bus, over an hour past the scheduled time, further added to the time constraints we faced. Despite these setbacks, the visit to both camps was a poignant and moving experience, although the limited time of just 2.5 hours out of a total of 10 hours spent proved insufficient to fully explore and absorb all that was on offer. The historical significance and emotional weight of the journey were not lost on us, and we departed with a deep appreciation for the gravity of the sites visited. While the challenges encountered may have tested our patience, the overall experience was one that left a profound impact and will be remembered for years to come.
J Julian Ma
73 days ago

Uncovering Florence’s Beauty with GetYourGuide.es – An Honest Account

Embarking on a journey to Florence, my excitement was palpable as I anticipated exploring the city's rich history and culture. Eager to immerse myself, I decided to enhance my experience with the scavenger hunt app from GetYourGuide.es. Having previously enjoyed a similar experience in Lille, my expectations were high. However, as the adventure unfolded, disappointment crept in. The quiz clues seemed lackluster, leaving my companions and me often puzzled and disconnected from the experience. The tour information provided felt rudimentary, devoid of the captivating insights and anecdotes that bring a destination to life. Despite our initial enthusiasm, the underwhelming content left us disenchanted. With each passing moment, our interest waned, and the magic we had hoped to discover in Florence slipped further away. While the experience fell short of our expectations, it serves as a reminder of the importance of immersive and engaging storytelling in travel experiences. Florence's allure remains unscathed, waiting to be rediscovered through avenues that do justice to its enchanting tapestry of history and beauty.
E Elaine Owen
73 days ago

A Journey with Claire Through Swan Valley: A Truly Unforgettable Experience

Embarking on a tour with Claire through the picturesque Swan Valley vineyards was nothing short of magical. Her curated selection of unique destinations, from charming vineyards to artisanal distilleries, showcased the region's beauty in a whole new light. Claire's passion and knowledge shone through in her engaging commentary, adding depth and richness to our exploration. Every stop was not just a visit but an immersive learning experience, thanks to her insightful narratives that brought each location to life. What truly made this journey exceptional was Claire herself. Her warm and welcoming nature quickly turned strangers into friends, creating a bond that enhanced the overall enjoyment of the small group. It was more than a tour; it was a shared adventure filled with laughter and camaraderie. I cannot recommend Claire enough for anyone looking to discover Swan Valley in a way that transcends the ordinary. Her expertise, hospitality, and ability to create memorable moments make her a standout guide in every sense. Thank you, Claire, for an unforgettable day that will be cherished forever.
N Nick Gummerson
73 days ago

Unforgettable Adventures Made Easy

Sharing my experience with GetYourGuide.es, every moment spent exploring Vietnam was elevated by their exceptional service. From the seamless booking process to the enriching tours guided by knowledgeable locals, every detail exceeded my expectations. Not only did GetYourGuide.es offer incredible value for money, but the memories created were truly priceless. I wholeheartedly recommend this platform to fellow travelers seeking unforgettable adventures. My gratitude to GetYourGuide.es for making my trip a seamless and unforgettable experience. I look forward to exploring more destinations with their service in the future.
M Mikee
73 days ago

Uncovering Hidden Gems: My Journey with Get Your Guide

Exploring new destinations has always been a passion of mine, and with the Get Your Guide app, this experience has been elevated to new heights. Having traveled extensively for many years, I recently delved into the world of day tours, and I must say, Get Your Guide has truly been a game-changer. Delving into the depths of different cultures and immersing myself in local culinary delights is what truly enriches my travels. The app's user-friendly interface effortlessly guides me through a plethora of unique experiences that I wouldn't have stumbled upon on my own. From historical walking tours to immersive cooking classes, Get Your Guide has opened up a treasure trove of opportunities that cater to my wanderlust. What sets Get Your Guide apart is not only its diverse range of activities but also the clear and detailed descriptions provided for each experience. Every step, from booking to following instructions, is seamless and stress-free, allowing me to focus on soaking in every moment of my adventure. Thanks to Get Your Guide, I have unearthed hidden gems and created lasting memories that will forever hold a special place in my heart. This app has redefined the way I travel, making every journey a soul-stirring and unforgettable experience.
R Ryan Kevan
74 days ago

A Memorable Weekend in Venice with getyourguide.es – A Solid 4/5 Rating!

Embarking on a weekend getaway to Venice, my experience with getyourguide.es was, overall, fantastic. The highlight of our trip was booking the luxurious Diamond Meal at Hard Rock. However, upon presentation of the voucher, the staff seemed a bit puzzled, leading to a slight delay and a touch of awkwardness. This minor hiccup left us wondering if it was a training issue on the establishment's side or a communication gap from getyourguide.es. Additionally, when we arranged for a coach transfer from the airport, we encountered some confusion. The lack of clarity in identifying our designated coach and the unhelpful assistance from the staff member on-site made the process a bit challenging. Consequently, we had to rely on guesswork, as the coach did not match the image provided, and the pickup point was bustling with multiple vehicles. Despite these minor setbacks, the rest of our bookings through getyourguide.es were seamless, providing us with unforgettable experiences throughout our stay. From exploring the enchanting city to indulging in various activities, our trip was filled with joy and excitement, earning getyourguide.es a solid 4 out of 5 stars in my book. Overall, the memories created in Venice will forever hold a special place in my heart, and I look forward to using getyourguide.es for future adventures. Thank you for adding that extra touch of magic to our weekend escapade!
F Family traveller
74 days ago

GetYourGuide: Exceptional Service Every Time

As a frequent traveler, I cannot recommend GetYourGuide enough. Their service is consistently exceptional, and my recent experience in Cairo only solidified my trust in them. Booking three tours through them in Cairo was a breeze, and each tour exceeded my expectations. The guides were not only knowledgeable but also passionate about showcasing their city. What impressed me the most was the personalized experience - being just the two of us on each tour made the experience even more special. Moreover, the value for money was unbeatable. Exploring the museums, citadel, mosque, bazaar, and the pyramids with GetYourGuide was not only enriching but also surprisingly affordable. These tours provided me with unforgettable moments and a deeper understanding of Egypt's rich history and culture. Thank you, GetYourGuide, for consistently delivering amazing experiences. I will continue to choose you for all my future adventures.
S Sophia
74 days ago

Turning Disappointment into an Unforgettable Adventure

Embarking on a journey from Denmark to see the magnificent Alhambra in Spain was a dream come true for us. With great anticipation, we booked our tickets three weeks in advance through getyourguide.es, eagerly counting down the days. However, our excitement turned into dismay when, on the night before our visit, we received the unfortunate news that our tickets had been canceled. Initially, frustration and disappointment clouded our thoughts as we grappled with the sudden change of plans. The feeling of having our long-awaited adventure hanging in the balance was disheartening, to say the least. However, it was during this moment of uncertainty that the true test of a company's customer service emerged. Despite the initial setback, it was the swift and empathetic response from the team at getyourguide.es that truly turned our experience around. Their dedication to resolving the issue promptly and professionally reassured us that our dream trip was salvageable. While the cancellation of our tickets was indeed a hurdle along the way, it was through the efforts and commitment of the staff that we were able to rebook our tickets seamlessly, paving the way for an unforgettable adventure at Alhambra. In hindsight, what could have been a disastrous turn of events transformed into a testament to the dedication and care exhibited by getyourguide.es. While challenges may arise unexpectedly, it is the response and resolution that define a company's integrity and commitment to customer satisfaction. For anyone seeking to explore the wonders of the world with peace of mind and exceptional service, I would wholeheartedly recommend getyourguide.es. Let our experience serve as a testament to their unwavering dedication to turning moments of disappointment into unforgettable memories.
T Teresa bell
74 days ago

London by Night: An Enchanting Open-Top Tour Experience

I had the pleasure of experiencing the open-top night tour of London through getyourguide.es, and it exceeded all my expectations. The rain added a magical touch, as the city lights shimmered, creating a captivating ambiance. Despite the weather, the tour covered all the iconic landmarks, along with charming hidden gems that truly showcased the city's charm. Our guide not only provided valuable insights but also infused the tour with humor, making it both informative and entertaining. This experience has left an indelible mark, and I am eager to embark on another tour in the future. The combination of the breathtaking views and the knowledgeable guide made for an unforgettable evening in London.
M MARJORIE MANSELL
74 days ago

An enjoyable and informative tour of Marrakech highlights

My review for getyourguide.es Our group of 6 were shown everything that was described in the Marrakech historical tour description. The guide was polite, thoughtful and knowledgeable. The sites visited were very crowded but our guide always made sure we were together in all the chaos. He even had a sense of humor. The tour price was reasonable and it was clearly stated that some entrance fees were not included, so no surprises! Overall, a worthwhile tour, to be recommended.
L Louise McGough
74 days ago

GetYourGuide.es: A Reliable Travel Companion for Seamless Adventures

Embarking on city breaks can be a thrilling yet daunting experience, but thanks to GetYourGuide.es, my worries melted away. This booking app surpassed all my expectations, making it one of the best I've ever used. Navigating through the app was a breeze, with its user-friendly interface ensuring a stress-free experience. The organized bookings page, sorted meticulously by day and date, provided a clear overview of our itinerary, leaving no room for confusion or last-minute panics. What truly set GetYourGuide.es apart was the attention to detail, particularly the straightforward meeting point information. Gone were the days of tediously sifting through endless paragraphs; a simple glance was all it took to locate crucial details, enhancing the overall efficiency of my trip. GetYourGuide.es not only simplified the booking process but also enhanced the excitement of exploring new cities. As someone who values seamless travel experiences, this app has undoubtedly become a trusted companion during my adventures. A must-have for all wanderlust souls craving effortless travel planning. 🌍✨
B Bogdan
74 days ago

An Unforgettable Adventure Awaits with GetYourGuide.es!

From the moment I embarked on my journey with GetYourGuide.es, I was impressed by the seamless booking experience that awaited. The anticipation of exploring a new destination was heightened by their efficient refund process, ensuring peace of mind every step of the way. However, a minor hiccup arose when I received an email insisting on the necessity of their app for activity access. To my surprise, upon arrival, the guides efficiently located guests by name, rather than by the elusive voucher mentioned in the correspondence. Moreover, for those hesitant to install the app, fear not! The voucher can easily be downloaded in PDF format from any computer. Despite the slight inconvenience, my overall rating veers towards a 3 out of 5, as GetYourGuide's website functionality on mobile devices left much to be desired. The pressure to download the app exclusively limited the ease of access, a detraction from an otherwise exceptional experience. In conclusion, my journey with GetYourGuide.es was nothing short of memorable. With its minor flaws aside, the beauty of discovery awaits those willing to embrace the adventure that beckons. Trust in GetYourGuide.es for a travel experience that will linger in your memories for years to come!
F Fred Montano
74 days ago

A Heartfelt Journey: Embracing Authentic Experiences with GetYourGuide

Embarking on a tour with GetYourGuide was a mix of emotions – from excitement to slight disappointment. The journey was peppered with numerous stops at retail vendors, leaving me questioning the intentions behind these pauses. It felt as though the guides were subtly nudging us towards making purchases, slightly detracting from the authenticity I was seeking. Moreover, my anticipation to visit the Frida Kahlo Museo was met with a veil of confusion. While the tour description explicitly highlighted this iconic museum, I was left disheartened upon discovering that an additional charge was required, a detail buried within the fine print. Perhaps a clearer indication of this aspect could have set more realistic expectations, ensuring a smoother and more transparent experience. Despite these minor hiccups, the tour managed to weave historical and cultural narratives into the journey, allowing me to immerse myself in the vibrant tapestry of the destination. The passionate storytelling of the guides added depth to the experience, painting a vivid picture of the locale's rich heritage. In hindsight, while there were shortcomings along the way, the essence of exploration and discovery prevailed. GetYourGuide opens doors to new adventures, reminding us that every journey, despite its imperfections, contributes to our growth and understanding of the world around us.
A Amanda
74 days ago

Traveler’s Paradise: Exploring the World with Trust and Ease

Embarking on adventures across Spain, Germany, Morocco, Thailand, and Vietnam has been a breeze, thanks to getyourguide.es. This platform isn't just a travel companion; it's a reliable friend you can count on. The ease of navigation and the transparent nature of real traveler ratings make trip selection a joy. It's reassuring to know that the experiences you book come with trusted reviews, ensuring a memorable journey every time. Moreover, the ability to compare prices with other operators gives you peace of mind that you're getting the best value for your money. Trust me; getyourguide is the ultimate travel partner to unlock the world's wonders with confidence and convenience.
C Colin
74 days ago

An Unforgettable Family Adventure with GetYourGuide.es

From the moment we embarked on our journey, the experience with GetYourGuide.es was nothing short of spectacular. Our expedition to the Sticky Waterfall was an absolute hit with my two kids; the adventure of climbing and exploring left us all exhilarated. The visit to the elephant sanctuary was a profound and heartwarming experience. The opportunity to prepare food for these majestic creatures, feed them, and participate in bathing them was both humbling and joyful. The entire family had an amazing time. The staff members, especially our tour guide Amy, were exceptional. Amy's kindness, knowledge, and sense of humor added a special touch to the day. She even went above and beyond by looking after our elder child, allowing us to fully enjoy the moments with our youngest. The lunch provided was a pleasant surprise, delicious and satisfying. Overall, our escapade with GetYourGuide.es surpassed all expectations, and we wholeheartedly recommend this trip to all families looking for an unforgettable adventure.

Introduction

GetYourGuide.es is a leading online platform that offers a wide range of travel experiences and activities for tourists visiting Spain. With its user-friendly interface and extensive selection of tours, attractions, and activities, GetYourGuide.es has become a go-to platform for travelers looking to enhance their trip and explore the hidden gems of Spain.

Pros and Cons

  • Pros:
  • Extensive selection of tours and activities
  • User-friendly interface
  • Secure online booking process
  • Competitive pricing
  • Positive customer reviews
  • Cons:
  • Some activities may have limited availability

User Experience

GetYourGuide.es provides a seamless user experience, allowing visitors to easily search and book activities based on their preferences. The website's intuitive design and comprehensive filtering options make it effortless to find the perfect activity within minutes. Users can read detailed descriptions, view photos, and check out previous customer reviews to make informed decisions.

Pricing and Value for Money

GetYourGuide.es offers competitive prices for its wide range of tours and activities. With transparent pricing and no hidden fees, users can easily compare prices and choose options that fit their budget. The platform prides itself on providing excellent value for money by offering high-quality experiences and attractions.

Customer Service

GetYourGuide.es places a strong emphasis on customer satisfaction and provides excellent customer service. In case of any issues or queries, users can reach out to the responsive customer support team via email or phone. The team strives to address concerns promptly and ensure a positive experience for every customer.

Product Quality and Selection

GetYourGuide.es offers a vast selection of high-quality tours, attractions, and activities across Spain. From historical city tours to thrilling adventure activities, the platform curates experiences from trusted local suppliers to ensure top-notch quality. Users can easily find activities that cater to their interests and preferences.

Website Usability

The website's clean and user-friendly interface makes it effortless to navigate and find desired activities. The search function, filtering options, and clear categorization enable users to quickly discover relevant tours and attractions. The booking process is straightforward, with secure payment options, ensuring an enjoyable and hassle-free experience.

Returns and Exchanges

GetYourGuide.es has a clear and transparent refund policy for cancellations or changes made by customers. Depending on the specific activity, users can check the refund details on the website or contact customer support for assistance. The platform aims to provide flexibility and convenience for customers who may need to make adjustments to their bookings.

Promotions and Discounts

GetYourGuide.es occasionally offers promotions and discounts on selected tours and activities, providing travelers with opportunities to save money. Users can keep an eye on the website or subscribe to the newsletter to stay updated on the latest deals and offers. These promotions enhance the value for money and make exploring Spain more affordable.

Reputation

GetYourGuide.es has built a strong reputation as a reliable and trustworthy platform for booking travel activities. With numerous positive customer reviews, it has gained the trust of travelers seeking authentic and memorable experiences. The platform partners with reputable local suppliers to ensure customer satisfaction and enhance its reputation in the market.

Payment Options

GetYourGuide.es offers secure payment options, including credit/debit cards and popular online payment gateways, ensuring a safe transaction process. The website employs encryption technology to protect customers' personal and financial information, giving users peace of mind during the payment process.

Loyalty Programs

Currently, GetYourGuide.es does not have a specific loyalty program; however, users can benefit from occasional promotions and discounts as mentioned earlier. By subscribing to the newsletter or following the platform on social media, customers can stay informed about the latest offers and opportunities to save money.

Customer Reviews

GetYourGuide.es values customer feedback and provides a platform for users to leave reviews and share their experiences. These reviews help potential customers make informed decisions and showcase the platform's commitment to quality and customer satisfaction.

Community Involvement

While GetYourGuide.es primarily focuses on providing travel experiences and activities, it does not actively engage in community involvement or social initiatives. However, its support for local suppliers contributes to the local economy and tourism industry in Spain.

Shipping and Costs

As an online platform for booking tours and activities, GetYourGuide.es does not involve physical shipping. All relevant details and tickets are either directly provided via email or can be accessed through the user's account on the website. Costs associated with the activities vary based on the chosen options and are clearly communicated during the booking process.

In conclusion, GetYourGuide.es is a reliable and comprehensive platform that offers a wide range of high-quality tours, attractions, and activities for travelers visiting Spain. With its user-friendly interface, competitive pricing, and excellent customer service, GetYourGuide.es is an excellent choice for those looking to enhance their travel experiences in Spain. Whether it's exploring historic landmarks, embarking on thrilling adventures, or indulging in local culture, GetYourGuide.es has something to offer for every traveler's interests and preferences.