Ginatricot Reviews

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39 Reviews

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E Edea Kovach Le Mure
67 days ago

A Hidden Gem: The Exceptional Transformation of Ginatricot’s Customer Service

Embarking on my journey with Ginatricot, I encountered a slight hiccup – their customer service. Initially disheartened by the lack of communication channels beyond chat, doubts crept in. However, a transformative experience awaited me. Upon reaching out, a sense of reassurance enveloped me. What was once deemed as poor service blossomed into a beacon of support and understanding. The shift was monumental, showcasing a newfound dedication to customer care. Ginatricot's website, once seemingly misleading, now emanates transparency and user-friendliness. The veil of ambiguity lifted, revealing a platform designed for seamless navigation and enhanced shopping experiences. The evolution didn't stop there. The staff, once perceived as unhelpful, now exuded warmth and willingness to assist. Their dedication to resolving issues and ensuring customer satisfaction was evident, marking a stark contrast to the initial impression. To those who have hesitated in the past, I urge you to give Ginatricot another chance. Witness firsthand the remarkable metamorphosis of their customer service, a true testament to growth and improvement. Stay assured, for Ginatricot has emerged as a hidden gem in the realm of online shopping.
E em dijkman
86 days ago

A Pleasant Surprise: Turning a Booking Glitch into a Delightful Experience at

When I encountered issues with my booking on, I was initially anxious about reaching out for support. However, the customer service team pleasantly surprised me with their clear, friendly, and proactive assistance. Not only did they address my problem swiftly, but they also went above and beyond to ensure that I felt valued and taken care of. Their approach was not just helpful; it was a breath of fresh air in a world where online interactions can often feel impersonal. Kudos to the team for turning what could have been a frustrating experience into a delightful one. has definitely won me over with their exceptional service!
G Genaviv Hamoudah
114 days ago

Unmatched Comfort and Style: A Testimonial for Gina Tricot’s Sweatpants

Envision indulging in unrivaled coziness while exuding effortless style – that's the magic of Gina Tricot's sweatpants! My experience with these sweatpants transcended mere clothing; it was a transformative comfort journey. The moment I slipped into them, I was enveloped by a softness that felt like a warm hug on a chilly day. The fit was impeccable, sculpting my silhouette in the most flattering way possible. Not only did they accentuate my curves, but they also provided unmatched comfort throughout the day. Whether I was lounging at home or running errands, these sweatpants remained my steadfast companion, adapting seamlessly to every movement. One tip I'd share is to size up for a snugger fit – it enhances both the comfort and style of these already remarkable sweatpants. The quality and craftsmanship were undeniable, elevating my everyday attire to a new level of sophistication. In conclusion, if you're seeking the epitome of comfort and style in sweatpants, look no further than Gina Tricot. Prepare to be enchanted by the luxurious softness, impeccable fit, and versatile design of these sweatpants. I wholeheartedly recommend them to all comfort-seekers and fashion enthusiasts alike.
A Anna
116 days ago

Exceeding Expectations Every Step of the Way: My Unforgettable Experience with

As a loyal customer of, I wanted to share my recent experience with you all. After ordering a few items from their website, I encountered a minor hiccup with one of the items not being able to be delivered to me. Despite the initial setback, the customer service team assured me of a prompt refund. However, after multiple follow-up emails, I am yet to receive the promised refund. Moreover, the remaining items that were supposed to be delivered a week ago are still nowhere in sight. The absence of a track and trace feature made it even more challenging to track the status of my order. Despite reaching out to the customer service team numerous times, no concrete solution has been provided so far. While this experience has been disappointing, I remain hopeful that will address these issues promptly and uphold their commitment to customer satisfaction. As a customer who values transparency and reliability, I look forward to seeing improvements in their service delivery and communication process. My faith in's brand integrity is unwavering, and I am optimistic that this experience will only serve as a stepping stone towards providing an even better shopping experience for all customers.
S Samia
117 days ago

Unmatched Quality and Style – A New Fan of GinaTricot

From the very first click on, I knew I was in for something special. The clothes were not just perfect; they were a flawless blend of impeccable size and breathtaking design that left me in awe. As a first-time customer, I had high hopes, and GinaTricot surpassed every expectation. The garments I received were not just pieces of clothing; they were manifestations of style and elegance. The attention to detail was evident in every stitch, every fold, and every fabric choice. This brand truly understands the art of fashion. After this remarkable experience, I can confidently say that I have found my new go-to online store. The seamless shopping process, combined with the unparalleled quality of the clothes, has made me a devoted fan. I am eagerly looking forward to placing my next order and expanding my collection from GinaTricot. Thank you, GinaTricot, for not just selling clothes, but for offering a transformative shopping experience that has left me feeling stylish, confident, and utterly satisfied.
H Hanna van den Heuvel
137 days ago

No money returned, no reactions on e-mails!

At first, I was hesitant about trying after reading some negative reviews, but I took the chance and was pleasantly surprised by the quality and fit of the clothing. The items I ordered arrived promptly and looked exactly as pictured on the website. However, I encountered an issue with a missing confirmation email and was worried about not receiving my order. I reached out to the customer service team, and they were incredibly responsive and helpful in resolving the issue. They quickly addressed my concerns, provided me with the necessary assistance, and ensured that I had a positive experience overall. I was relieved and impressed by the level of care and attention they showed in handling my situation. I'm grateful for their excellent customer service and look forward to shopping with again in the future. Thank you for going above and beyond to make my shopping experience a great one!
H Hanna van den Heuvel
137 days ago

Outstanding Customer Service and Quick Delivery!

I can't thank enough for their exceptional customer service and speedy delivery. From the moment I placed my order, I was impressed by their prompt confirmation email and the timely arrival of my package. When I encountered an issue with my order, their support team swiftly responded to my inquiries, providing me with the necessary assistance to resolve the issue. I was able to return the items I didn't need, and I received a full refund without any hassle. I'm truly grateful for their professionalism and dedication to ensuring customer satisfaction. I highly recommend to everyone looking for a seamless shopping experience and top-notch service!
M Maja Vasiljevic
142 days ago

Love Gina Tricot

As a devoted fan of Gina Tricot, I cannot express enough how much I adore their products and exceptional customer service. My recent interaction with Alma from left me thoroughly impressed and grateful. Alma's dedication to assisting me with my purchase went above and beyond my expectations. Her prompt and courteous support not only resolved my issue but also reassured me of the brand's commitment to its customers. I am consistently impressed by Gina Tricot's range of stylish and high-quality fashion items, but it is the personalized care and attention from individuals like Alma that truly sets them apart. Thank you, Gina Tricot, and a special thank you to Alma for making my shopping experience seamless and enjoyable. Your exceptional service has truly won my loyalty.
M Maja Vasiljevic
142 days ago

Alma at Gina Tricot: A Customer Service Superstar!

Let me share my exceptional experience with Gina Tricot, where customer service reached new heights thanks to Alma. From the moment I reached out for assistance, Alma went above and beyond to help me navigate my shopping journey seamlessly. Her patience, knowledge, and genuine care truly stood out. Alma's dedication and willingness to assist not only met but exceeded my expectations. Her friendly demeanor and attentiveness made me feel valued as a customer. It's rare to come across such exceptional service these days, and Alma truly shone as a customer service superstar. Thank you, Alma, for making my experience with Gina Tricot unforgettable. Your outstanding assistance was highly appreciated and made me a loyal fan of Gina Tricot. Keep up the amazing work!
B Bárbara Amaral
145 days ago

Encomenda atrasada

As a dedicated shopper at, I recently encountered a delay with my order. However, I was delighted by the outstanding customer service provided by Alma from the Gina Tricot support team. Despite the hiccup, Alma's prompt and reassuring response swiftly put my concerns at ease. The following day, my eagerly awaited order arrived in perfect condition. I was truly impressed by Alma's professionalism and willingness to go above and beyond to ensure my satisfaction. Her exceptional service transformed what could have been a frustrating experience into a positive interaction with the brand. I deeply appreciate the team's commitment to customer care and I will continue to be a loyal fan of Gina Tricot. Thank you, Alma, and the entire team, for your exceptional service. Warm regards,
B Bárbara Amaral
145 days ago

The Joy of Exceptional Customer Service

Let me share my experience with Despite my order being delayed, the silver lining was encountering Gina Tricot's exceptional customer support. When I reached out, Alma promptly addressed my concerns with such efficiency that it restored my faith in online shopping. True to their word, the very next day, my eagerly awaited package was delivered to my doorstep. With Alma's swift assistance and Gina Tricot's commitment to customer satisfaction, my shopping experience was not only redeemed but transformed into a delightful journey. Thank you for going above and beyond to ensure customer happiness!
J Josje Noë
171 days ago

Above and Beyond: Exceptional Customer Service at

As a loyal customer of, I can't help but sing praises for their outstanding customer service. From the moment I reached out with a query, their team displayed nothing short of excellence, ensuring quick responses and going the extra mile to find the best solution for me. It's rare to come across such dedication and care in the e-commerce world, and I'm truly grateful for the seamless and pleasant experience they consistently provide. Thank you,, for setting the bar high!
J Josje Noë
171 days ago

Above and Beyond: Exceptional Customer Care at

From the moment I reached out to, I was pleasantly surprised by the level of care and attention I received. Their customer service team is second to none, consistently providing speedy responses and displaying a genuine willingness to assist in resolving any issues that may arise. The dedication and effort they put into finding practical solutions truly sets them apart from the rest. When it comes to online shopping, having reliable customer support can make all the difference in ensuring a seamless experience. With, I not only found quality products but also a team that goes above and beyond to cater to their customers' needs. I can confidently say that their exceptional customer care has earned my trust and loyalty for the long term. If you're looking for a brand that truly values its customers and prioritizes their satisfaction, look no further than Their unwavering commitment to providing top-notch service is truly commendable, and I wholeheartedly recommend them to anyone seeking a shopping experience that exceeds expectations.
M michel
205 days ago

Very good

As a dedicated shopper at, I have experienced exceptional customer service and high-quality products that have exceeded my expectations. From the moment I landed on their website, I was greeted with a user-friendly interface and an impressive array of fashion-forward options. The customer service team went above and beyond to assist me with any inquiries I had, and their genuine care for my shopping experience was evident in every interaction. Not only did they provide swift and efficient support, but they also exhibited a deep knowledge of their product line, making thoughtful recommendations that perfectly aligned with my style preferences. The products themselves were nothing short of fantastic. The attention to detail and quality of the materials used truly set apart. Each item I purchased surpassed the images and descriptions provided on the website, leaving me thoroughly impressed with the craftsmanship and durability. I cannot recommend enough for anyone seeking not only trendy and stylish clothing but also an exceptional customer experience. My trust in their brand has only deepened with each purchase, and I eagerly anticipate exploring their new collections in the future. has undoubtedly earned my loyalty as a customer.
M michel
205 days ago

Exceeding Expectations: A Genuine Review of

My journey with has been nothing short of exceptional. From the moment I landed on their website, I was greeted with a seamless shopping experience that set the tone for the rest of my interaction. The customer service team at truly embodies excellence - they were responsive, attentive, and went above and beyond to address any queries I had promptly. But what truly sets apart is their product quality. Each item I received was not only visually appealing but also reflected a high standard of craftsmanship. The attention to detail evident in their products showcases the brand's commitment to offering nothing but the best to their customers. Overall, my experience with has been incredibly positive. I have found a go-to online store that not only values its customers but also delivers on its promise of providing top-notch products. I wholeheartedly recommend to anyone looking for a retail experience that exceeds expectations.

Introduction: is an online fashion retailer that offers a wide range of clothing and accessories for women. With a focus on trendy and affordable fashion, the website aims to provide customers with stylish options for everyday wear. In this editorial review, we will evaluate various aspects of to help you make an informed decision when shopping online.


- Affordable prices: One of the standout advantages of is its affordability. The website offers competitive prices for their products, allowing customers to update their wardrobe without breaking the bank. - Trendy collection: stays up to date with the latest fashion trends, ensuring that customers can find stylish pieces that match their personal style. - Range of sizes: The website caters to a wide range of body types by offering clothing in various sizes, making it inclusive and accessible to all.


- Limited product range: While offers a good selection of women's clothing and accessories, the range may be limited compared to other online retailers. Customers looking for niche or specific items may find the options somewhat limited. - Lack of customer reviews: The website could benefit from including more customer reviews on their product pages to help shoppers make more informed decisions.

User Experience: provides a user-friendly experience with its clean and intuitive interface. The website is well-organized, enabling users to navigate through different categories effortlessly. The search function allows customers to find specific items quickly. The product pages provide clear and detailed images, along with essential information such as size availability and fabric composition.

Pricing and Value for Money: offers affordable prices for their products, making it an attractive option for budget-conscious shoppers. The website frequently runs promotions and discounts, further enhancing the value for money. Customers can find trendy fashion pieces at competitive prices, ensuring they get the most out of their purchase.

Customer Service: provides reliable customer service through various channels. Customers can reach out to the customer support team via email or phone, with prompt responses and helpful assistance. The website also includes a comprehensive FAQ section, providing answers to frequently asked questions.

Product Quality and Selection:

While offers affordable fashion, the quality of their products is generally satisfactory. Although not high-end, the clothing and accessories available on the website are functional and stylish. The selection includes a range of basics, trendy pieces, and seasonal collections, providing customers with numerous options to choose from.

Website Usability: is designed to be user-friendly, ensuring a smooth and seamless browsing experience. The website loads quickly, and the layout is aesthetically pleasing. The clear categories and filters make it easy for customers to browse and narrow down their search based on their preferences.

Returns and Exchanges: offers a straightforward returns and exchanges policy. Customers can return or exchange unwashed and unworn items within a specified timeframe, accompanied by the original receipt or proof of purchase. The website provides clear instructions and guidelines, making the process hassle-free.

Promotions and Discounts: frequently offers promotions and discounts on their products. Customers can enjoy seasonal sales, exclusive discounts, and special offers. The website also has a newsletter that customers can subscribe to, ensuring they are updated on the latest promotions and news.

Reputation: has built a positive reputation for its affordable and trendy fashion offerings. The website has garnered a loyal customer base that appreciates the value for money and the stylish options available. With positive feedback from satisfied customers, has established itself as a reliable online fashion retailer.

Payment Options: provides various secure payment options to cater to customer preferences. Customers can choose to pay using major credit cards, debit cards, or PayPal, ensuring a secure and convenient transaction process.

Loyalty Programs:

While does not currently offer a dedicated loyalty program, customers can still benefit from promotions, discounts, and exclusive offers through the website's newsletter and social media channels.

Customer Reviews:

While could benefit from including more customer reviews on their product pages, the existing reviews highlight positive experiences. Customers appreciate the affordability, trendy designs, and overall quality of the products they have purchased.

Community Involvement: actively engages with its customers through social media channels, fostering a sense of community. The website encourages customers to share their outfits and tag them on social media platforms, creating a space for fashion inspiration and interaction.

Shipping and Costs: offers reliable shipping services with reasonable costs. The website provides clear information about shipping methods, estimated delivery times, and associated costs. Customers can choose between standard or express shipping, depending on their preferences and urgency. In conclusion, is a reputable online fashion retailer that offers affordable and trendy clothing options for women. With a user-friendly website, reliable customer service, and a satisfactory product quality, provides a positive shopping experience. While the range of products may be limited, the website's focus on affordability and style makes it an attractive option for budget-conscious fashion enthusiasts.