Gioielloro Reviews

Voted Average (3/5)

9 Votes

9 Reviews

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In the Big Sales category

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44% users rated Terrible
0% users rated Poor
0% users rated Average
0% users rated Very Good
56% users rated Excellent
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M massimiliano de carlo
86 days ago

Exemplary Customer Service and Quality Products at

Entering the world of online shopping can sometimes be a bit daunting, but my experience with has been nothing short of exceptional. From ordering a personalized bracelet to the unboxing of my awaited package, every step was met with professionalism and care. Unfortunately, upon receiving my customized bracelet, I encountered a slight hiccup in the form of damage. Disheartened, I reached out to their customer service, providing detailed photos of the issue. What happened next truly touched my heart. Instead of the usual back and forth questioning, they immediately offered me a replacement at a discounted price as a token of goodwill. Despite briefly questioning the integrity of the shipment process, their team's swift actions and genuine concern for my satisfaction completely won me over. Their understanding and readiness to rectify the situation spoke volumes about their dedication to customer happiness. Not only did they address my concerns promptly, but the quality of the bracelet meant for children was also remarkable. Aesthetically pleasing and well-crafted, it had that special touch that sets their products apart. In a world where customer service can sometimes fall short, has shown me that genuine care and exceptional service still exist. I would highly recommend them to anyone seeking not just products, but an experience that leaves a lasting positive impression. Five stars from me without a doubt.
I Ilaria Mattiacci
107 days ago

Embracing Exceptional Service: My Unforgettable Experience with

From the moment I reached out to, I was met with a level of customer service that exceeded all expectations. Swift and responsive, I was amazed to receive a reply to my WhatsApp inquiry within a mere 10 minutes. This immediate assistance set a promising tone for my entire shopping journey. Today, as I hold the product in my hands, I am filled with joy as it perfectly matches the vision I had in mind. The attention to detail and quality is truly impeccable, reaffirming my trust in I wholeheartedly recommend to anyone seeking a seamless and satisfying shopping experience. My encounter was nothing short of delightful, leaving me with a lasting impression and a newfound loyalty to this exceptional brand.
V Vania
174 days ago

Unforgettable Gold Bracelet – A Shining Review

Diving into the luxurious world of jewelry, I stumbled upon and decided to splurge on a stunning gold bracelet. The experience was nothing short of exceptional. The staff was not only incredibly helpful but also showered me with discounts, making my purchase even more special. I urge everyone to explore their collections. While my rating is limited to 5 stars, their service deserves countless more. The swift delivery amazed me; within just two days, my parcel arrived, complete with a beautiful gift wrap, embodying perfection in every detail.
A Alessandro
223 days ago

Turning Disappointment into Delight: A Testimonial for

After a recent experience with, I must admit that my initial feelings of disappointment quickly turned to delight. While I encountered a delay in the shipping process, lasting around three weeks, the end result was well worth the wait. At first glance, the slightly blurred images on the website led me to doubt the quality of the jewelry I was ordering. However, upon receiving the product at home, any reservations I had vanished instantly. The craftsmanship and beauty of the jewelry far exceeded my expectations, leaving me pleasantly surprised and completely satisfied. Despite the initial hiccups, the exquisite detailing and overall elegance of the piece won me over completely. I would highly recommend to anyone seeking high-quality jewelry that not only meets but surpasses expectations. It just goes to show that sometimes the best things come to those who wait.
H Henriquet Francesco
226 days ago

Un’Esperienza Indimenticabile con!

From the ashes of disappointment rose a phoenix of impeccable service and quality when I stumbled upon Let me share my recent experience with you - I ordered a beautiful bracelet for a loved one's birthday from this online jewelry store. Initially, I was skeptical after a previous bad experience elsewhere, but exceeded all my expectations! Not only did they deliver the bracelet promptly, but the craftsmanship was truly exceptional. The intricate details and high-quality materials used were evident as soon as I held it in my hands. The recipient was overjoyed, and it became a treasured piece in their collection. What really stood out to me was the outstanding customer service. I had a minor concern about the sizing, and their team went above and beyond to assist me promptly and with care. It's rare to find such dedication to customer satisfaction nowadays, and has definitely set a new standard. In a world where online shopping can sometimes feel impersonal, added a personal touch that made all the difference. I am now a loyal customer, and I cannot recommend them enough. For anyone looking for exquisite jewelry backed by exceptional service, is the place to be! Grazie mille for restoring my faith in online shopping!
D Daniela Mauri
286 days ago

Exceeding Expectations: Exceptional Service and Quality

From the moment I stumbled upon, I was astounded by the precision and speed of their deliveries. Each item I have ordered has consistently matched its description, reflecting the attention to detail that defines their service. The competitive prices offered by have truly stood out, especially when compared to local jewelers in bustling Milan. What truly sets apart is their personalized customer service. Instead of encountering automated responses, I have had the pleasure of interacting with genuinely kind and efficient individuals. This human touch has elevated my shopping experience, making me feel valued and truly cared for. I wholeheartedly recommend without hesitation. Their commitment to excellence, coupled with their impeccable service and quality products, has made me a loyal and satisfied customer. Thank you for exceeding my expectations time and time again.
366 days ago

Exceptional Seller: A Gem Among Online Retailers

From the moment I clicked onto, I knew I was in for a treat. The seller was not just good, but exceptional – courteous, kind, and lightning fast in their delivery. It was a shopping experience like no other, leaving me impressed beyond words. I could not recommend them more highly!
C Chiara De Franchis
568 days ago

Exceptional Customer Service and Quality Products at

I recently had the pleasure of shopping at, and I must say I was impressed beyond measure. From the moment I placed my order to the prompt delivery of my exquisite jewelry, every step was seamless and delightful. The attention to detail in the craftsmanship of the pieces I purchased was truly remarkable. The intricate designs and quality materials exceeded my expectations, and I couldn't be happier with my selections. The compliments I've received while wearing them are a testament to their beauty and elegance. What truly sets apart, though, is their exceptional customer service. When I reached out with a question about my order, I was met with a quick and helpful response that resolved my inquiry in no time. This level of care and dedication to customer satisfaction is rare to find these days, and it made my shopping experience even more enjoyable. I highly recommend to anyone in search of stunning jewelry and top-notch service. Thank you for exceeding my expectations and for making me a loyal customer. I look forward to my next purchase with anticipation and excitement.
650 days ago

A Gem of a Discovery: My Unforgettable Experience with

From the moment I clicked order to the delivery at my doorstep, my experience with was nothing short of extraordinary. The seamless shipping process, exceptional quality of the products, and prompt customer service left me feeling not just satisfied, but truly delighted. Not to mention, the prices were unbeatable, making it an unbeatable choice for all my jewelry needs. It's rare to find a company that excels in every aspect of their service, but has managed to check all the boxes and exceed expectations. If you're in search of a reliable, high-quality jewelry provider with great prices, look no further than - you won't be disappointed!

Introduction: is an online jewelry retailer that offers a wide range of high-quality and stylish jewelry pieces for both men and women. With a focus on delivering exceptional customer service, aims to provide a seamless and enjoyable shopping experience for its customers. Whether you're in search of elegant diamond rings, trendy bracelets, or statement necklaces, has something for everyone.

Pros and Cons:

  • Pros:
    • Extensive selection of jewelry pieces
    • High-quality products
    • Competitive pricing
    • User-friendly website
    • Excellent customer service
  • Cons:
    • Limited information on product materials and specifications
    • No physical stores for in-person shopping

User Experience: provides a user-friendly interface that allows customers to easily navigate through various categories and refine their search results. The website is well-organized, with clear product descriptions and high-quality images, ensuring that customers have accurate information before making a purchase. Additionally, the option to create an account and save favorite items for future reference enhances the overall user experience.

Pricing and Value for Money: offers competitive pricing across its extensive range of jewelry products. While some pieces may have higher price tags due to their craftsmanship or use of precious gemstones, the value for money is evident in the quality and durability of the jewelry. Additionally, periodically offers promotions and discounts, allowing customers to save even more on their purchases.

Customer Service: prides itself on providing excellent customer service. The customer support team is readily available to answer any queries or concerns through multiple communication channels, including phone, email, and live chat. The team is responsive, knowledgeable, and dedicated to ensuring customer satisfaction. Additionally, offers a hassle-free returns and exchanges policy, further showcasing their commitment to customer service.

Product Quality and Selection: offers a vast selection of jewelry, ranging from classic designs to contemporary styles. The jewelry pieces are crafted with attention to detail and high-quality materials, guaranteeing durability and longevity. Whether you're in search of gold, silver, diamond, or gemstone jewelry, has a wide variety to choose from, catering to different styles and preferences.

Website Usability:

The website is designed with user-friendliness in mind. It has a straightforward and intuitive layout, allowing customers to easily browse and locate their desired items. The search and filtering options enable efficient product searches, while the clear product categories make navigation seamless. The website is also optimized for mobile devices, ensuring a pleasant shopping experience for customers on the go.

Returns and Exchanges: offers a hassle-free returns and exchanges policy. If customers are not satisfied with their purchase, they can return or exchange the item within a specified timeframe. The process is straightforward, and provides clear instructions and guidelines on their website to facilitate the returns/exchanges process. This policy showcases the brand's commitment to customer satisfaction.

Promotions and Discounts: frequently offers promotions and discounts to provide customers with added value. These promotions can include discounts on specific jewelry categories, site-wide sales, or exclusive deals for newsletter subscribers. Customers can stay updated on the latest promotions by subscribing to the newsletter or regularly visiting the website's promotional section.

Reputation: has built a solid reputation as a reputable online jewelry retailer. With years of experience in the industry, the brand is known for its commitment to providing high-quality products and exceptional customer service. The positive reviews and testimonials from satisfied customers further attest to's reputation as a trustworthy and reliable jewelry retailer.

Payment Options: offers a variety of convenient and secure payment options to ensure a seamless checkout process. Customers can choose from major credit cards, including Visa, Mastercard, and American Express. Additionally, accepts PayPal as a secure online payment method, providing customers with flexibility and peace of mind during their purchase.

Loyalty Programs: values customer loyalty and offers a loyalty program that rewards repeat customers. By creating an account and making purchases on, customers can earn loyalty points that can be redeemed for future discounts or exclusive offers. This program encourages customer retention and enhances the overall shopping experience.

Customer Reviews:

Customer reviews play a crucial role in enhancing the transparency and trustworthiness of The website features a dedicated section where customers can share their experiences and provide feedback on purchased items. These reviews help prospective buyers make informed decisions and showcase the brand's commitment to customer satisfaction.

Community Involvement: actively engages in community involvement by supporting various charitable organizations and initiatives. The brand believes in giving back to society and participates in fundraising events and donations. This commitment to community involvement showcases's values and dedication beyond just selling jewelry.

Shipping and Costs: provides shipping services to numerous countries. The shipping costs vary depending on the destination and the shipping method chosen. Customers can select from standard or express shipping options, based on their preferences and urgency. ensures that all orders are securely packaged and trackable to provide peace of mind throughout the shipping process.

In conclusion, is an online jewelry retailer that offers a vast selection of high-quality and stylish jewelry pieces. With competitive pricing, excellent customer service, and a user-friendly website, strives to provide a seamless and enjoyable shopping experience for its customers. Their commitment to product quality, returns/exchanges policy, and community involvement further enhance their reputation as a reliable and trustworthy jewelry retailer.