Introduction:
GKhair.co.in is an Indian hair care brand, offering a range of professional hair products for men and women. Established in 2007, the company has quickly become one of the leading names in the hair care industry in India, with a reputation for delivering high-quality products at affordable prices.
Pros and Cons:
Pros:
- The products are made with natural ingredients and are free from harmful chemicals.
- GKhair.co.in has a wide range of products that cater to different hair types and needs.
- The website is easy to navigate, and the products are well-categorized.
- The pricing is reasonable, and the products offer good value for money.
Cons:
- GKhair.co.in doesn't offer free shipping on all orders.
- There are limited options for international customers.
- The website doesn't have a detailed FAQ section.
User Experience:
GKhair.co.in offers a smooth and hassle-free user experience. The website is well-designed and easy to navigate, with separate categories for men and women's products. The product pages are informative and include detailed descriptions, ingredients, usage instructions, and customer reviews. The checkout process is simple and secure, with multiple payment options.
Pricing and Value for Money:
The pricing for GKhair.co.in products is reasonable, considering the quality of the ingredients used. The products offer good value for money and are affordable compared to other high-end hair care brands.
Alternatives:
Some of the alternatives to GKhair.co.in include L'Oreal Professionnel, Schwarzkopf Professional, Dove, Pantene, Tresemme, and Biotique.
Customer Service:
GKhair.co.in has a dedicated customer support team that can be reached via phone, email, or live chat. The team is knowledgeable and helpful and offers prompt responses to customer queries and concerns.
Product Quality and Selection:
The products offered by GKhair.co.in are of high-quality, made with natural ingredients and are free from harmful chemicals. The selection of products caters to different hair types and needs, including shampoos, conditioners, serums, oils, and styling products.
Website Usability:
The GKhair.co.in website is well-designed, easy to navigate, and mobile-friendly. The products are well-categorized and can be filtered by hair type, concern, and product type. The website also offers a search bar to help customers quickly find the desired product.
Returns and Exchanges:
GKhair.co.in offers returns and exchanges on all products within 14 days of delivery. The product must be unused, in its original packaging, and have all the labels intact.
Promotions and Discounts:
GKhair.co.in offers regular promotions and discounts on products, including bundle offers, discounts on new product launches, and seasonal sales.
Reputation:
GKhair.co.in has a good reputation in the Indian hair care industry, with a loyal customer base and positive reviews from satisfied customers. The company has also won several awards, including the 'Best Hair Care Products Brand' at the India Salon & Wellness Awards.
Payment Options:
GKhair.co.in offers multiple payment options, including credit and debit cards, net banking, wallets, and UPI.
Loyalty Programs:
GKhair.co.in offers a loyalty program called 'GKhair Rewards' that rewards customers with points for every purchase. The points can be redeemed for discounts on future purchases.
Customer Reviews:
The customer reviews on the GKhair.co.in website are mostly positive, with customers praising the quality of the products, the affordability, and the customer service.
Community Involvement:
GKhair.co.in is involved in various community initiatives, including providing education and training to hairstylists and sponsoring events related to the beauty industry.
Shipping and Costs:
GKhair.co.in offers shipping across India and international shipping to selected countries. The shipping costs vary based on the location and weight of the product. The company doesn't offer free shipping on all orders.
